Senior ML Engineer

🌟 About EaseMyTrip

EaseMyTrip is a leading online travel platform dedicated to delivering exceptional travel experiences to millions of customers while empowering hotel partners with powerful technology solutions. We are rapidly scaling our products and looking for passionate professionals to join our journey.

📌 Job Summary

We are seeking a passionate and driven Product Manager with mandatory hands-on experience in Inventory systems, and UI/Platform product ownership. The ideal candidate will have a strong background in B2C travel or hospitality tech, and will be responsible for defining product strategy, driving execution, and collaborating closely with cross-functional teams to deliver impactful products.

🎯 Required Qualifications & Mandatory Skills

✅ 3–4 years of product management experience in travel tech, hospitality, OTA, marketplace, or related B2C products.

✅ Mandatory experience working on Inventory systems, including hotel inventory workflows and related processes.

✅ Mandatory experience with Extranet tools/platforms used by partners/hotels to manage content, availability, and settings.

✅ Mandatory experience owning Platform & UI features, including defining user-centric interfaces and platform components.

✅ Proven track record of defining product requirements and driving feature execution with cross-functional teams.

✅ Excellent analytical, communication, and stakeholder management skills.

✅ Experience working in Agile environments and using product analytics tools (data-driven decision making).

✨ Key Responsibilities

🔹 Define and execute product strategy and roadmap for hotel inventory, partner extranet tools, and platform UI features.

🔹 Conduct market and competitive analysis to identify strategic opportunities.

🔹 Translate business goals and user insights into clear product requirements and feature specifications.

🔹 Collaborate with UX/UI designers and engineering teams to deliver high-quality, user-centric solutions.

🔹 Prioritise product backlogs and manage the end-to-end product lifecycle from ideation to launch.

🔹 Leverage data and user feedback to track product performance and inform iterative improvements.

🔹 Engage and partner with internal stakeholders and hotel partners to gather feedback and ensure product alignment.

Job Title: Customer Support Executive

Location: Koramangala, Bengaluru

CTC: ₹4.5 LPA (₹32,500 In-hand) + Additional Incentives

Working Days: 6 Days a Week

Week Off: Rotational Weekend Off

Shift: Rotational Shifts (may extend till 11:00 PM – 12:00 AM)

Job Summary

We are looking for a proactive and customer-focused Customer Support Executive to join our team in Bengaluru. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience. This role requires excellent communication skills, problem-solving ability, and a customer-first approach.

Key Responsibilities

1. Customer Interaction

• Handle inbound and outbound customer queries through calls, emails, and chat.
• Provide accurate information about products, services, and processes.
• Ensure prompt and effective resolution of customer concerns.

2. Issue Resolution

• Identify customer problems and provide appropriate solutions within defined timelines.
• Escalate complex issues to relevant internal teams when necessary.
• Follow up with customers to ensure issue resolution and satisfaction.

3. Customer Experience

• Maintain a professional and empathetic approach while interacting with customers.
• Build positive relationships with customers to enhance satisfaction and retention.
• Ensure adherence to service quality standards and company policies.

4. Documentation & Reporting

• Maintain accurate records of customer interactions in the CRM system.
• Document feedback and share insights with relevant teams to improve services.

Required Skills & Qualifications

• Bachelor’s degree in any discipline.
• 6 months–3 years of experience in customer support, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong problem-solving and interpersonal skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Basic knowledge of CRM tools and MS Office is preferred.

What We Offer

• Competitive salary with performance-based incentives.
• Opportunity to work in a dynamic and growth-oriented environment.
• Exposure to customer experience and service operations.

We're Hiring: Golang Developer (3–5 Years Experience)

Location: Mumbai

We are looking for a skilled Golang Developer with strong experience in backend development, microservices, and system-level programming. In this role, you will work on high-performance trading systems, low-latency architecture, and scalable backend solutions.

Key Responsibilities

• Develop and maintain backend services using Golang

• Build scalable, secure, and high-performance microservices

• Work with REST APIs, WebSockets, message queues, and distributed systems

• Collaborate with DevOps, frontend, and product teams for smooth project delivery

• Optimize performance, troubleshoot issues, and ensure system stability

Skills & Experience Required

• 3–5 years of experience in Golang development

• Strong understanding of data structures, concurrency, and networking

• Hands-on experience with MySQL / Redis / Kafka or similar technologies

• Good understanding of microservices architecture, APIs, and cloud environments

• Experience in fintech/trading systems is an added advantage

• Immediate joiners or candidates with up to 30 days notice period preferred

If you are passionate about backend engineering and want to build fast, scalable trading systems.

Job Description :

- Strong understanding of the Ruby programming language and Rails framework

- Proficiency in Javascript including experience with React, Angular or Vue

- Database understanding (Postgres/MySQL)

- Previous experience maintaining production applications

- Focus on writing clear, maintainable, tested code.

Skills Required :

- Navigating and understanding a large codebase

- Experience with Git continuous integration and regular deployments

- Understanding and appreciation for UX and usability

- Excellent communication skills and diligent ability to contribute to the team by performing code reviews,

- Writing tests using Rspec and Capybara.

Job Description: Senior Full-Stack Engineer (MERN + Python )

Location: Noida (Onsite)

Experience: 5 to 10 years

We are hiring a Senior Full-Stack Engineer with proven expertise in MERN technologies and Python backend frameworks to deliver scalable, efficient, and maintainable software solutions. You will design and build web applications and microservices, leveraging FastAPI and advanced asynchronous programming techniques to ensure high performance and reliability.

Key Responsibilities:

• Develop and maintain web applications using the MERN stack alongside Python backend microservices.
• Build efficient and scalable APIs with Python frameworks like FastAPI and Flask, utilizing AsyncIO, multithreading, and multiprocessing for optimal performance.
• Lead architecture and technical decisions spanning both MERN frontend and Python microservices backend.
• Collaborate with UX/UI designers to create intuitive and responsive user interfaces.
• Mentor junior developers and conduct code reviews to ensure adherence to best practices.
• Manage and optimize databases such as MongoDB and PostgreSQL for application and microservices needs.
• Deploy, monitor, and maintain applications and microservices on AWS cloud infrastructure (EC2, Lambda, S3, RDS).
• Implement CI/CD pipelines to automate integration and deployment processes.
• Participate in Agile development practices including sprint planning and retrospectives.
• Ensure application scalability, security, and performance across frontend and backend systems.
• Design cloud-native microservices architectures focused on high availability and fault tolerance.

Required Skills and Experience:

• Strong hands-on experience with the MERN stack: MongoDB, Express.js, React.js, Node.js.
• Proven Python backend development expertise with FastAPI and Flask.
• Deep understanding of asynchronous programming using AsyncIO, multithreading, and multiprocessing.
• Experience designing and developing microservices and RESTful/GraphQL APIs.
• Skilled in database design and optimization for MongoDB and PostgreSQL.
• Familiar with AWS services such as EC2, Lambda, S3, and RDS.
• Experience with Git, CI/CD tools, and automated testing/deployment workflows.
• Ability to lead teams, mentor developers, and make key technical decisions.
• Strong problem-solving, debugging, and communication skills.
• Comfortable working in Agile environments and collaborating cross-functionally.

Tech CoFounder wanted for our startup. We're building a TikTok of dashcam type videos to allow users to capture interesting scenes or moments from across more than 6 crore kms of roads globally. This solution can have a lot of Connected Mobility potential at the back.

It's a short videos app meant for dashcam style videos getting recorded but from the user's smartphone (placed on a holder in a car or on a bike or in the users hands as well)

The individual should have knowledge of Full stack mobile app development preferably in Kotlin and MEAN stack along with the ability to deploy things on cloud (AWS) A plus point if he OR she knows about iOS app development as well. Bigger plus point will be the ability to move quickly with regards to developing and rolling out features for users at lightening speed.

*Salary mentioned is the salary we both can draw once the initial set of investors come on board and we can raise north of US$ 100k in the first round. You will be entitled to 30-35% equity in exchange of your initial tech development efforts.

Salaries will obviously go up as we raise more rounds and so will the value of our equity go up during each fund raise.

• You're proficient in React.JS and strong frontend javascript foundation 
• Knowing Web3.js integration is a definite plus but not a requirement
• You have a passion for writing code as well as understanding and crafting the ways systems interact
• You have experience deploying to and implementing solutions in AWS
• You believe in the benefits of agile processes and shipping code often
• You are pragmatic and work to coalesce requirements into reasonable solutions that provide value

• Deploy well-tested, maintainable and scalable software solutions
• Take end-to-end ownership of the technology stack and product 
• Collaborate with other engineers to architect scalable technical solutions
• Embrace and improve our standards and processes to reduce friction and unlock efficiency

Current Ecosystem : 
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Metaverse : https://shib.io/#/" target="_blank">https://shib.io/#/

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Game: Shiba Eternity on iOS and Android

Core Responsibilities

• Apply appropriate analysis and optimization techniques to scale media campaigns on Facebook.
• Run both regular as well as retargeting campaigns on Facebook.
• Use data from Facebook as well as our internal data tools to expand, evolve, and optimize paid social media campaigns.
• Run multivariate tests in order to determine highest performing creatives.
• Staying current with best practices, strategies, and industry standards related to social media marketing.
• Stay on top of Facebook Ad Policies
• Optimising various campaigns.
• Managing and setting KPI’s for affiliates
• Reducing CPA and CPD through all acquisition sources.