QA Tester

Job Description – International Voice Process

Company: Invensis Technologies (CMMI Level 3)

Location: JP Nagar, Bangalore

Experience: 6 months – 1 year

Job Type: Full-time (Work From Office)

1. Job Overview:

We are looking for customer-focused professionals with excellent English communication skills to handle international voice processes for UK, US, and Australian clients. The role involves managing inbound and outbound calls, resolving customer queries, and ensuring a high level of customer satisfaction.

2. Key Responsibilities:

• Handle customer queries via calls, ensuring timely resolutions.
• Maintain professional and courteous communication with customers.
• Work in rotational shifts as per international time zones.
• Follow company guidelines and customer service protocols.
• Maintain accurate customer records and escalate issues when necessary.

3. Required Skills & Experience:

• Minimum 6 months - 1 year of experience in an International Voice Process.
• Excellent English communication skills (verbal & written).
• Ability to handle difficult customer situations with patience and professionalism.
• Comfortable working in night shifts and rotational shifts.
• Basic technical knowledge of CRM tools and call handling processes.

4. Mandatory Experience :

• Prior experience with UK, US, or Australian clients.
• Knowledge of customer service best practices.

5. Minimum Qualifications:

• Graduate / Undergraduate (Any discipline).
• Freshers with excellent communication skills can apply.

Salary Range:

Salary : 22 Net take home to 25 Net Take home

Preferred Location:

Candidates should reside within a 5 KM radius of JP Nagar, including:

• Jayanagar
• Banashankari
• BTM Layout
• Kumaraswamy Layout
• Bannerghatta Road
• Sarakki Nagar
• Puttenahalli
• Madiwala
• Padmanabhanagar
• Uttarahalli
• Girinagar

Location:

Invensis Technologies (P) Ltd.

#1321, Sarakki Extension 15th Cross,

100 Feet Ring Road, JP Nagar 2nd Phase,

Marenahalli, Bangalore - 560 078

Shift Details:

• Shift Type: Rotational (UK, US, Australian shifts)
• Working Days: Monday to Friday

Required Skills:

• Excellent Communication Skills
• Customer Handling
• Call Resolution
• CRM Knowledge
• Problem-Solving

Recruitment Process:

1. L1: Initial Screening
2. L2: Communication & Accent Test
3. L3: Telephonic round
4. L4 : HR Discussion

Additional Benefits:

• One-way cab facility for female employees.
• Male candidates must arrange their own transport.

• Institute sales : Primary responsibility is to sell to schools and bring them onboard

o Tie up with schools and onboard them so that we can offer the Jodo plan to the parents in the school

o Negotiate and get into commercial agreements with schools

o Upsell our other payment products in the schools

• Stakeholder Management in Schools:

o Enable Jodo to liaison with the schools tied up with, for close to

everything from meeting the parents, to doing events etc.

o Forge a strong relationship with the school management and principal

and be their first port of call on anything to do with finances

• Team Building- Build a high quality sales team and lead it in that city

Job Title: Graphic Designer

Company name- Lead Height 

Website- https://leadheight.com/

Job Summary:

We are seeking a creative and skilled Graphic Designer to join our team. The ideal candidate will be responsible for creating visually appealing graphics for various purposes, including digital and print media. This role requires a strong understanding of design principles, proficiency in graphic design software, and the ability to work in a fast-paced environment while meeting deadlines.

-Responsibilities:

1. Prepare rough drafts and present ideas.

2. Revising designs based on client feedback..

3. Understanding and interpreting client briefs. ·

-Requirements:

1. Minimum 1 year of experience required. 

2. Must know Photoshop,

3. Must have a experience on CorelDRAW, Illustrator. 

4. Have a handful knowledge on Premiere pro , After-effects.  

[Location: Spencer Building, 6A2, 6th Floor, Newtown Square, Road, Atghara, Newtown, Kolkata, West Bengal 700136]

-Employment Type: Full-time-

-Benefits:

1. Performance oriented incentive

2. Yearly bonus

Position:  Cross Platform Mobile applications (Flutter or React native)

Responsibilities for Cross Platform Mobile Applications Developer

• Identify and plan for new features
• Develop application programming interfaces (APIs) to support Cross Platform mobile functionality
• Suggest and implement new mobile products, applications and protocols
• Remain up to date with the terminology, concepts and best practices for coding cross platform mobile apps
• Work closely with colleagues to constantly innovate app functionality and design
• Use and adapt existing web applications for apps
• Write unit and UI tests to identify malfunctions
• Communicate with users to understand their needs and experiences

What’s Make You Perfect fit for The Role

• Extensive knowledge of at least one programming language among on Flutter and React Native is mandatory.
• Knowledge of releasing applications on the App store or the Android market
• Familiarity with basic OOP design principles
• Well versed with third-party libraries and APIs
• Superior analytical skills with a good problem-solving attitude
• Ability to perform in a team environment / Individual contributor.
• Ability to interpret and follow technical plans

Job Description:

We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

Job Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable Ruby code.
• Integration of data storage solutions.
• Integration of user-facing elements developed by front-end developers with server side logic.
• Identify bottlenecks and bugs, and devise solutions to these problems.
• Help maintain code quality, organization and automatization.

Job Requirements:

• Knowledge of Ruby on Rails, Ruby, SQL, JavaScript and Git.
• Experience with Shopify, ReactJs, JQuery CSS, HTML would be plus.
• Strong grasp of TDD and BDD.
• Experience with Heroku or AWS or DigitalOcean.
• A knack for writing clean, readable Ruby code.