Salesforce - Sr Consultant

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

 

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

 

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

 

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

 

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

 

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

 

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

 

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

● Generate loan leads from the partnered institutions, open market and through different channels on the field.
● Develop and maintain relationships with partnered institutions and repeat business
and referral/s.
● Arrange and plan events to generate leads, and handle product queries and
service issues in the partnered institutions.
● Meet clients, verify documents, process files, coordinate for sanction /
disbursement of loans, personalized service to clients.
● Ensure the achievement of a given business target in your territory.

 

 

Experience: 1year+ in Banking sales such as personal loans, and home loans.

As an HMI developer or architect at Crossware, you will be responsible for bringing pixel-perfect HMI to life. Understanding customer requirements and then building pixel-perfect and highly performant HMI applications would be your main responsibility. To summarise you will work on

1. Developing HMI application in Qt or similar UI frameworks
2. Develop C++ or Rust backends for the HMI
3. Understand and optimize potential performance bottlenecks

Job description –

1. To build efficient, effective, testable, and reusable PHP websites
2. To oversee and help in the designing of the interface of the website
3. To work in a team for the complete enhancement of the look and feel of the websites
4. To write code debugging of the codes for the development and enhancement of the websites
5. Integration of the user-facing elements developed for the websites
6. Ensure the smooth completion of the complete lifecycle of the website viz; Requirement Analysis, Estimating, Design, Implementation, Testing, and Release of the website - Continuous R & D for the better performance of the websites.

Skills Abilities: -

1. PHP language coding ability
2. Time Management Skill
3. Technical Analytical Skill

Experience: -

• Must have at least 3 years of experience in working on Websites built on Laravel and PHP
• Good Command over writing codes in website development
• Experience with HTML, CSS, javascript, PHP and Laravel

 

rollback End Developer

• Industry TypeAdvertising & Marketing
• Functional AreaEngineering - Software & QA
• Employment Type Full Time, Permanent
• Role CategorySoftware Development Education
• UG: B.Tech/B.E. in Computers
• PG: M.Tech in Computers

 

Key Skills CSS / CodingTime management / Web development / Debugging / Javascript / PHP / HTML

A network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering and Capitalize on Cloud. We have our own IOT/AI platform, and we provide professional services on that platform to build custom clouds for their IOT devices. We also
build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for a Backend Engineer (Python/Django) with a demonstrated track record of developing and maintaining production services, innovative thinking, and technical excellence!
Can do it attitude, and the ability to deliver with high velocity and high quality at the same time.
You will be working on our IOT/AI cloud platform and building/architecting/coding as well as leading technical other engineers in a team. Backend is python/django and/or node js. Frontend is reactjs. You will help the team troubleshoot and design better.
This person MUST have:
- B.E Computer Science or equivalent
- 5 years’ experience with the Django framework
- Experience with building APIs (REST or GraphQL)
- Strong Troubleshooting and debugging skills
- React.js knowledge would be an added bonus
- Understanding on how to use a database like Postgres (preferred choice), SQLite, MongoDB, MySQL.
- Sound knowledge of object-oriented design and analysis.
- A strong passion for writing simple, clean and efficient code.
- Proficient understanding of code versioning tools Git.
- Strong communication skills.
Experience:
- Min 5-year experience
- Startup experience is a must.
Location:
- Remote developer
Timings:
- 40 hours a week but with 4 hours a day overlapping with client time zone. Typically, clients are in California PST Time zone.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We don’t believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days’ notice period

• Hiring, developing and managing the creative team
• Keeping abreast with current trends, job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Making sure all Visual Management activities are executed and implemented as per the plan and budgets allocated
• Planning, and designing overall user flow & user experience (UX) for e-store/ mobile app to ensure its creative, innovative and user-friendly
• Creating appealing and eye-catching visual displays
• Developing visual design and strategies for new collection/category/ product launch
• Developing visual strategies for the display of products on the e-store in a way that will enhance the overall user experience (UX)
• Brainstorming the e-store & Mobile App theme, design ideas, content etc with senior management
• Making detailed guidelines document to develop the User Interface (UI) for new developments and amendments
• Providing instructions and working closely with Graphic Designer for making UI designs and creatives
• Improving social reach & ad engagement and conversion rate.
• Managing the processes related to video shoots, product shoots, lifestyle shoots etc for social media and websites
• Setting up and streamlining process for product and marketing designs to result in an overall performance improvement of the team

 

What you need to have:

Responsibilities of the role:

• Develop Web/App based solutions in PHP and PHP based frameworks (CodeIgniter/Laravel) having a Service Oriented Architecture (REST/SOAP)
• Work on integration of 3rd Party libraries as required by the product
• Unit-testing code for robustness, including edge cases, usability, and general reliability
• Ensure the quality of the end product while adhering to quality norms
• Creating Technical documentation wherever applicable
• Collaborate with cross-functional teams to define, design, and ship new features
• Take part in requirement understanding and contribute to solution of the requirement

What is the work?

• You will be a part of Technology Team, involved in all the stages of architecture to development of our web based applications product.
• Designing and developing applications using Microsoft Technologies (ASP.NET MVC, C#, ASP.NET Core) with Angular or React JS
• Writing detailed programs through discussion with clients, clarifying what actions the program is intended to perform

 

What skills and experience are we looking for?

• Minimum 3 years of working experience in .NET based application.
• Must have knowledge with Asp.net Core 2.0 or higher, Web API & C#.
• Must have atleast 1 year of current working experience into asp.net core along with either Angular or React JS.
• A good understanding of modern front-end web development techniques including HTML5, CSS3, JavaScript, knockout, angular, react js, and jQuery libraries.

• Experience of debugging and troubleshooting websites and web applications.

• Knowledge of Azure and DevOps process and worked with 'Source control' (SVN/TFS/GIT/VSTS).
• Knowledge of Agile Development Methodologies like SCRUM.
• Willingness to learn and improve.
• Should possess strong problem-solving skills.
• Good Communication skills
• Has the ability to do multitasking and assist others by maintaining strong communication with colleagues and clients .

You would be leading a very pivotal role within the tech team at MedPiper where you would be responsible for all the ongoing and new product-related initiatives. You would be the founding team and an individual contributor to the app development POD.

What we look for: 

You are passionate, a strong technical contributor, and an emerging leader. You have a proven track record of creating reliable, scalable, and high-performance products, building large-scale distributed systems.

 

Experience :

• 2 years of minimum experience on JS/ES6 (Object Oriented)
• 2 years of minimum experience on ReactJs, HTML, CSS
• 1 year of minimum experience on SQL database

 

Excellent to have :

• Experience on PWA, ServiceWorkers, SSE, WebSockets
• State Management like Redux
• Any exposure on ReactNative/Flutter
• Exposure on DS/Algo fundamentals
• HTML5 latest APIs
• Knowledge of JSON/XML

 

Good to have:

• Knowledge of SASS, JSS, Radium
• Knowledge of Webpack, Build System
• Knowledge of JavaScript frameworks (e.g. Angular, React, Node.js, Vue)
• Knowledge of Web Fundamentals, Browser Working, REST API
• Knowledge of testing frameworks like Mocha/Jest
• Exposure on Server Side Scripting/ NextJs
• Exposure on NodeJs with Express
• Exposure on UX best practices, Web Accessibility
• Knowledge of back-end languages preferably Python / PHP and 
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design
• Experience in BootStrap / Material Design

 

Qualifications

• 2+ Years of experience with Bachelor’s/Master's degree in Computer Science, Math, or related technical domainflutt

We have a participative work culture mixing industry experience with young & dynamic talent making every day an enjoyable & learning experience..