Salesforce – Product Owner

🚀 Hiring: Director – Head of Information Security

We are seeking a visionary leader to drive our global information security strategy and safeguard digital assets in a fast-growing blockchain & fintech environment. This is a senior leadership role with high visibility and impact.

🔑 Key Responsibilities

*Define & lead information security, risk & governance programs

*Oversee product & platform security, DevSecOps & SSDLC practices

*Build & mature threat, vulnerability & incident response functions

*Ensure compliance, audit readiness & executive stakeholder engagement

🎯 Requirements

*8+ years in security/risk/operations (2+ years in leadership)

*Proven executive stakeholder management

*Strong knowledge of frameworks (NIST, CIS, OWASP, MITRE)

*Certifications (CISSP, CISM, CCSP) a plus

📍 Hybrid role | Delhi

Qualifications

• Bachelor's Degree or equivalent experience is required
• A minimum of 8-10 years of experience working in an IT environment
• At least 6-8 years of experience as a developer.
• Experience leading complex projects/tasks
• Strong hands-on experience with a variety of code, interface, API, and database concepts
• Experience in full project life cycle development for systems and applications
• Experience integrating and customizing business applications
• Excellent oral and written communication skills, with the ability to collaborate effectively with team members at all levels, from junior developers to senior managers and business customers
• A strong desire to learn the latest technologies and the ability to acquire knowledge quickly
• Exceptional problem-solving and debugging skills

Technical Knowledge & Skills

• Proficiency in programming languages such as JavaScript, .NET, C#, Java, PHP, PowerShell, and Regex
• Experience with ERP, HRIS, and CRM and Case Management systems
• Experience with ServiceNow (SNOW) glide extensions and JavaScript
• Experience with Microsoft SharePoint
• Proficiency in web services, Rest APIs, string manipulation, SQL, and creating stored procedures using XML/JSON and SOAP/REST protocols
• Experience with integrations using tools such as Power Automate, UiPath, MuleSoft, and IBM App Connect
• Possess knowledge of DBA tasks, including deployments, maintenance planning, string manipulation, and authoring SQL statements
• Experience using Source Code and Version Control Systems like Git
• Experience in cloud base deployment of applications
• Windows OS

Role & responsibilities

• Provide technical support to customers via email, phone, and ticketing system.
• Troubleshoot and resolve customer issues related to our API Services.
• Prepare customized reports for clients using SQL queries to extract information from database.
• Perform API integration in third-party applications.
• Run APIs in Postman / Unix command line to re-produce error conditions
• Document and track customer issues and resolutions in our ticketing system.

Preferred candidate profile

• Bachelor's degree in Computer Science or related field.
• 2+ years of experience in PHP development or Technical Support role.
• Strong knowledge of API integration and testing.
• Strong knowledge of PHP and MySQL.
• Excellent communication and interpersonal skills.

Perks and benefits

• Flexitime for Work-Life Balance
• Complimentary Office Meals
• Paid Sick Leave and Time Off
• Enjoy a Vibrant Workplace Culture

• Email communication: Build rapport with our current clients and create sponsorship packages for them in our newsletter. Here’s our sponsorship page.
• Prospecting New Sponsors: Identify and engage potential sponsors for our newsletter through various channels, inbound, and outbound (cold outreach, warm intros etc.)
• Closing and Processing Sponsors: Take charge of the entire sales cycle - from prospecting potential sponsors to closing deals and facilitating the processing of sponsorships, ensuring a seamless collaboration with sponsors.
• Content Collaboration: Collaborate with the content team to integrate sponsorships seamlessly, ensuring a win-win for both sponsors and our audience.
• Sales Strategy Development: Develop and refine sales strategies based on market trends and feedback, continuously improving our sales approach.

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sales or relevant roles is a plus

6. A friendly and energetic personality with a customer service focus

Criteria

1. Willing to work 5 days a week in a fast-paced startup

2. Ready to work from Office and join immediately.

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, and Re-Training Programs that aim to give you an overall Learning experience along with your paid stipend along the journey.

2. We create career-oriented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use the right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve a License to Sell (L-2-S)

4. You will be entitled to a training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled to the below CTC

India Shift – INR 6.6 LPA (4.23 LPA Fixed + 2.4 LPA Variable)

US/ Canada Shift - INR 7.10 LPA (4.8 Fixed + 2.3 LPA Variable)

Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome)

Minimum Education: Graduation

2018, 2019, 2020,2021,2022.

Job Responsibilities:

• You will build new features across everything from the backend logic to UI components.
• Working on back-end web development using core PHP/ Laravel framework. 
• You have a good understanding of backend and database technologies. This means that you are comfortable owning and working on a feature end-to-end on both its frontend and backend parts.
• Working on database management and operations using MySQL
• Explore new technologies, new platforms, API integration and development, database development, etc. to help the company build desired product 
• Ability to write clean, scalable, and highly testable code
• Solid understanding of software development best practices

Position Description:

TTEC Digital is looking for enthusiastic Developers for Genesys Contact Center products and custom developed Cloud solutions.  As a Developer, you will function as an active member of the Development team in the following phases of a project’s lifecycle: Design, Build, Deploy, Accept, web and windows services, API’s and applications that integrate with our customers back end CRM systems, databases, and external 3rd party API’s.

Responsibilities:

• Works with customers as needed to translate design requirements into application solutions, ensuring the requirements are met according to the team’s and practice area’s standards and best practices.
• Communicates with project manager/client to identify application requirements.
• Ensures applications meet the standards and requirements of both the client and project manager.
• Conducts tests of the application for functionality, reliability and stabilization.
• Deploys/implements the application to the client.
• Maintains and supports existing applications by fixing problems, addressing issues and determining the need for enhancements.
• Demonstrates concern for meeting client needs in a manner that provides satisfaction and excellent results for the client, leading to additional opportunities within the client account.
• Performs all tasks within the budget and on time while meeting all necessary project requirements. Communicates regularly if budget and/or scope changes.
• Demonstrate professionalism and leadership in representing the Company to customers and vendors.
• Core PureConnect handler development & maintenance.
• Monitor and respond to system errors. Participate in on-call rotation.
• Follow-up on and resolve outstanding issues in a timely manner.
• Update customer to reflect changes in system configuration as needed.
• Understand system hardware/software to be able to identify problems and provide a remedy.
• Handle TAC/Engineering escalations as directed by the team lead or team manager.

Requirements

• Bachelor’s degree in computer science, business, or related area.
• 3+ years of relevant experience and proven ability as a software developer.
• Experience with the Microsoft development platform.
• Experience with .NET Framework.
• Professional experience with integration services including XML, SOAP, REST, TCP/IP, JavaScript, and HTML.
• Deep Understanding of application architecture.
• Familiarity in data modeling and architecture.
• Deep expertise and familiarity with the Pure Cloud development platform.

We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits.  We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.

Product Manager

Who we are?

At Edge, we believe simplifying employee data will help large corporates solve sub-optimal talent management problems. This data is more critical after the pandemic, as managing a remote workforce has shifted from optional to essential.

We have spent our last eight years understanding the workforce from the IT and BFSI industries. We have used this employee data to create a sophisticated intelligence. This brain behind our AI-based products is called EdGE graph™. We have used 11 million job descriptions and more than 30 million profiles to build the graph.

Our products like Pathfinder, Recruit and Mobility are deployed in IT companies like Wipro, HCL, UST Global, etc. and help them upskill, invest, and maintain their existing people. It has helped organisations improve their workforce availability, billing, allocations and drive straight bottom-line impacts. The new order of talent decisions helps us define, identify, and plan for a future-ready workforce.

We build end-to-end talent management products for organisations so that they have a 360-degree view of their talent supply chain. This helps them make informed talent decisions efficiently and build an intelligent workforce.

We built Edge Networks in 2012 in an apartment in Bangalore and soon, were supported by the National Skill Development Corporation of India (NSDC). We are a part of the NASSCOM Product Council and have been recognized by Gartner, Deloitte, Equidam, NVIDIA, Amazon as an innovative tech HR startup in various titles.

At Edge, we understand that modern companies that put the employees at the center of their workings, backed with data, will make their organisation productive. This is how we, at Edge, use tech for good.

Role: Product Manager

Experienced Product Manager to own product lines in the B2B2C space and work in tandem with the other products that we have, all of which derive intelligence from the underlying AI/ML services as well as a SaaS ready platform that we have built. You will use data to guide your decisions and develop solutions to make analysis easier for teams. You will develop a hypothesis, conduct in depth user research, and experiments to inform your product design and strategies. You will establish your product viewpoints and share them with senior leaders, partners, and customers.

Traits that you have

A team player – I know we only win if we all win. I recognise and value the different perspectives and skills my squad mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission.

Data Driven – Build different metrics to evaluate the product performance.

An excellent communicator – I know and understand the importance of clear, on-time communication. My spoken and written communication skills stand out for clarity and conciseness.  

The customer’s biggest fan – I demonstrate a thirst for better understanding the customer and define the problem and develop solutions through their eyes as well as through the eyes of the Sales guys in the organization

 A collaboration champion – I work closely with my colleagues to ensure alignment and champion the    sharing of learning across teams.

Comfortable being uncomfortable – I am comfortable with uncertainty. I have the ability to effectively manage myself through ambiguity by making meaning, building relationships and creating clarity with my peers. I also have a willingness to unlearn where needed.

Continuous improvement focused– I constructively challenge the status quo, I look for better ways of doing things and passionately advocate continuous improvement, and I am able to re-pivot fast.

A problem solver – I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the product.

Commercially and Technologically curious – I have a wide-angle lens. I am curious about what is happening in the external market and in emerging trends and innovations (technological and otherwise) and how we use this information to better inform our decisions and actions.

Risk savvy – I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the product’s overall risk and control environment.

Habitual Experimenter  – I learn by running experiments on a very frequent basis, with a framework to learn from these experiments and absorb the learnings into product management.

Responsibilities:

• Define the product roadmap and ensure its execution through cross-functional and cross-platform collaboration
• Work closely with horizontal product managers and align the product roadmap within the broader product framework.
• Closely monitor & analyze the product metrics and present related hypotheses to help make data-driven decisions.
• Work closely with engineering platforms to create data flow pipelines that aggregate the relevant data and present a holistic view of product performance.
• Work with the MIS & Reporting team to create relevant dashboards that provide transparency across the board

Role Skills:

• 2+ years in software product management, post MBA, with a consistent record of timely and quality delivery of products.
• Experience with Agile Project Management tools like JIRA.
• Familiarity with Wireframing tools like Adobe XD, Maze, so that the interactions with the UX Designer can be efficient
• High bias for action with demonstrable history of identifying and resolving cross-project interdependencies
• Ability to juggle several initiatives and shift priorities as needed
• Exceptional communication skills (verbal and written communication) with a knack for storytelling connecting the story to the underlying quant
• Data Driven with proficiency on data querying and analysis. Experience with tools like Analytics tools (i.e. Google Analytics ), SQL, Excel, Tableau, etc. is preferred.
• Experience in one or more of the following is a plus: SaaS, Marketing Automation, Data Analytics etc.
• MBA/equivalent courses from Tier -I institutes.