Marketing Manager

About MyOperator

MyOperator is a Business AI Operator and a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform.

Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.

Role Overview

We are looking for a target-oriented Customer Success Executive / Account Manager to manage and grow a portfolio of small and mid-sized business clients.

The primary responsibility of this role is to drive revenue from existing accounts through renewals, cross-sell, and up-sell opportunities, while ensuring high customer satisfaction and minimizing churn.

The candidate will take complete ownership of assigned accounts, act as a trusted advisor to clients, and collaborate closely with internal teams to resolve issues effectively.

Key Responsibilities

Account Management

• Manage and maintain relationships with assigned customer accounts
• Take complete ownership of revenue growth from existing clients
• Ensure timely contract renewals and account retention

Revenue Growth

• Identify opportunities for cross-sell and up-sell
• Drive account expansion and revenue growth from existing customers
• Meet monthly and quarterly revenue targets

Customer Success

• Ensure customers are effectively using the product and receiving value
• Act as the primary point of contact for account-related queries
• Resolve customer issues by coordinating with internal teams

Retention & Risk Management

• Identify potential churn risks and take proactive measures
• Maintain long-term relationships with customers

CRM & Data Management

• Maintain accurate records of all customer interactions in CRM
• Ensure proper account updates and data accuracy

Customer Satisfaction

• Maintain high CSAT scores
• Encourage positive customer feedback and reviews

Requirements

• Graduate in any discipline
• 1–2 years of experience in Customer Success / Account Management / Sales roles
• Excellent communication and interpersonal skills
• Customer-first mindset with strong problem-solving ability
• Proficiency in MS Excel and CRM tools
• Strong sense of responsibility and ownership
• Self-driven, proactive, and target-oriented attitude
• Ability to work collaboratively with cross-functional teams

Benefits

• 5 days working with alternate Saturdays
• Competitive fixed salary with performance-based incentives
• Incentives linked to renewals, expansions, and revenue growth
• Clear career growth path in Customer Success and Account Management
• Opportunity to work in a high-growth SaaS environment
• Recognition and rewards for top performers
• Health and wellness benefits as per company policy
• Paid leaves and holidays as per company policy

We are seeking a SAP Functional Consultant with experience in SAP S/4HANA and core manufacturing and supply chain processes, including Materials Management (MM), Production Planning (PP), Quality Management (QM), and Plant Maintenance (PM).

The ideal candidate will possess strong functional knowledge of SAP processes, hands-on configuration experience, and the ability to work closely with business and technology teams to support SAP implementation, enhancement, and transformation initiatives.

Key Responsibilities

• Support SAP functional design, configuration, testing, and deployment activities across MM, PP, QM, and PM modules.

• Gather and analyze business requirements and assist in translating them into SAP solutions.

• Configure and support business processes including:

o Materials Management and Procurement

o Production Planning and Manufacturing Operations

o Quality Management

o Plant Maintenance

o Inventory Management

o Master Data Management

• Participate in SAP S/4HANA implementation, enhancement, migration, and support projects.

• Assist in fit-gap analysis, process mapping, and solution design activities.

• Collaborate with technical teams on integrations, reports, interfaces, conversions, and enhancements.

• Support testing activities including SIT, UAT, defect resolution, and deployment validation.

• Prepare functional specifications, process documentation, training materials, and user guides.

• Support go-live activities, hypercare, and post-production support.

• Work closely with business users to troubleshoot issues and identify process improvement opportunities.

Required Skills & Experience

• 3–6 years of SAP functional consulting experience.

• Hands-on experience in one or more of the following SAP modules:

o SAP Materials Management (MM)

o SAP Production Planning (PP)

o SAP Quality Management (QM)

o SAP Plant Maintenance (PM)

• Experience working with SAP S/4HANA environments.

• Understanding of manufacturing, supply chain, procurement, inventory, and maintenance business processes.

• Experience supporting requirements gathering, configuration, testing, and deployment activities.

• Strong analytical, problem-solving, and communication skills.

• Ability to work effectively in a collaborative, team-oriented environment.

Preferred Qualifications

• Exposure to SAP Integrated Business Planning (IBP).

• Exposure to SAP Ariba and procurement processes.

• Experience supporting SAP ECC to S/4HANA migration initiatives.

• SAP certification in MM, PP, QM, PM, or S/4HANA.

• Experience working in manufacturing, life sciences, medical devices, consumer products, or supply chain-intensive industries.

What You'll Bring

• Strong functional and analytical capabilities.

• Ability to understand business requirements and translate them into SAP solutions.

• A proactive learning mindset and willingness to expand expertise across SAP modules.

• Strong collaboration and stakeholder engagement skills.

• Passion for driving operational excellence through SAP-enabled business processes.

We’re Hiring: Area Sales Executive/Manager 🚀

📍 Locations:

• Mumbai – Cover entire Maharashtra, report to NSM

• Lucknow – Cover entire UP, report to RSM

🗓️ 6 Days Working | 💼 1.5+ yrs experience

Role Highlights ✨

• 📈 Drive sales for microscopes & medical devices

• 🏥 Target labs, hospitals, colleges, FSL & industrial sectors

• 🤝 Meet doctors & institutions (govt. + private)

• 🎥 Give demos, training & technical support

• 🎯 Achieve monthly/quarterly/yearly sales targets

• 📊 Implement strategies from RSM/NSM

• 📝 Daily reporting + customer feedback

• 💰 Manage area sales & collections

• 🔍 Analyze market potential & maintain customer relations

• 🛠️ Learn product features & troubleshoot

• 📅 Submit weekly reports & complete assigned tasks

What You Need 🎓

• Bachelor’s/Master’s degree

• 1.5–3 yrs in sales (medical devices/scientific instruments preferred)

• 💡 Strong sales acumen & communication skills

• 🤝 Good interpersonal, organizational & problem-solving skills

• ⚡ High energy & adaptability

📩 Interested? Share your resume

Job Title: Sales Associate

Location: Andheri East

Department: Sales Development

Reports to: VP Sales

Job Summary:

As a Sales Associate, you will be the first point of contact for prospective

clients and play a key role in growing the customer base. You will be responsible for

managing inbound leads, conducting centre tours, closing sales for smaller inventories, and

building relationships with online aggregators and clients. This role demands a customerfocused

mindset, effective communication skills, and a passion for flexible workspace

solutions.

Key Responsibilities:

1. Tours & Product Demonstration

 Conduct centre tours and effectively communicate the value proposition of Quest

Coworks to prospective clients.

 Demonstrate the benefits of various workspace options, highlighting amenities and

services.

2. Inbound Lead Management

 Handle online and telephonic inquiries in a timely and professional manner.

 Convert inquiries into centre visits and ensure consistent follow-up.

3. Sales & Revenue Generation

 Drive sales of Flexi Desks, Dedicated Desks, and Private Cabins (up to 20 seats).

 Participate in training programs to gradually handle larger inventory deals.

 Actively promote alternate seat revenue products like Meeting Rooms, Virtual

Offices, Day Passes, and Training Rooms.

4. Sales MIS & Reporting

 Maintain accurate and up-to-date records of all leads, proposals, and conversions in

the Sales MIS.

 Ensure timely submission of proposals and reports.

5. Aggregator & Broker Management

 Map and manage relationships with coworking aggregators and brokers such as

Qdesq, MyHQ, Cofynd, etc.

 Drive lead generation through these platforms and explore new partnerships.

6. Client Relations & Retention

 Liaise with the operations team to ensure quick resolution of client issues within

defined TATs.

 Maintain high client satisfaction through excellent post-sales support and relationship

management.

Minimum Requirements

• 8+ years development experience
• Solid Experience and knowledge of

• Coding and debugging using Object Oriented languages like Java, C++, Go or similar languages.
• Database design, Query optimizations, pitfalls (both SQL, NoSQL)
• Developing Scalable, distributed systems and patterns
• Developing REST and/or GraphQL based APIs
• Writing and driving Clean code in a team (via SOLID principles).
• Knowledge of writing unit tests
• NodeJS

• Experience with GoLang/Python
• Experience with Microservices, designs and patterns
• Experience with Dockers/Kubernetes and orchestration
• Familiarity with    Reactive    programming    and patterns like RxJs/RxJava, CQRS, Eventing systems
• Experience with automating DevOps lifecycle
• Proficiency with

• Work with Product team and Drive design, development and deployment of the overall architecture and individual modules to support our Apps , website and internal tools
• Ensure the entire stack is designed and built for availability, speed, scalability, testability, debugging
• Design and development of our REST and GraphQL API
• implement and improve continuous integration and deployment
• Serve as a technical lead for the team
• Mentor team members

Please check the below JD for Java based Automation testing openings and advise further.

We are looking for Automation testing QA with experience in Selenium+Java and API Automation (Rest API/SOAPUI/Karate/GraphQL API).

Experience Required: 4-14 years

Role: Senior Quality Engineer/Manager QA

 Looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy

Technical skills:

Must Haves

• Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage
• Proficient in writing SQL queries
• Familiarity with process of test automation tool selection & test approach
• Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model
• Integrate test suites into the test management system and custom test harness
• Understanding of SOAP and REST principles
• Thorough understanding of microservices architecture
• In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS
• Hands-on experience working with Postman or similar tool
• Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar.
• Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc.

Please share your resume if keen.

Job description

JD - Java Developer (Backend Developer)

Technical Requirement:

• At least 5 years of experience in Java, J2EE technologies.
• Expertise in doing development using Java, Spring Boot, Spring modules (Spring Security, Spring MVC, Spring Data JPA, etc.), Hibernate, Web Services
• Worked on REST web services.
• Worked on application server : Tomcat
• Worked on Eclipse IDE
• Knowledge of Swagger, Postman
• Worked on Database like MySQL
• Worked on Git, Maven, CI/CD pipelines
• Good to have knowledge of using Docker and Mongo DB

Overall Roles & responsibilities:

• Consult with client team to understand business requirements and with solution architects / team lead to understand the application architecture.
• Develop/code applications following specifications using the appropriate tools and adhering to the standard coding standards.
• Coordinate unit testing, integration testing and bug fixing with the development and quality assurance team.
• Plan for defect fixes as per priority and severity mentioned by QA team.
• J Attend daily scrum meeting with entire team and client.

Expi with Node.js, Express, Feather JS
3rd party API integration knowledge
Database- MySql or NoSql

Kafka Client Integration with Nodejs

Redis integration using Nodejs