Sales Development Representative

Certa (getcerta.com) is a Silicon Valley-based startup automating the vendor, supplier, and stakeholder onboarding processes for businesses globally. Serving Fortune 500 and Fortune 1000 clients, Certa's engineering team tackles expansive and deeply technical challenges, driving innovation in business processes across industries.

Location: Remote (India only)

Role Overview

We are looking for an experienced and innovative AI Engineer to join our team and push the boundaries of large language model (LLM) technology to drive significant impact in our products and services . In this role, you will leverage your strong software engineering skills (particularly in Python and cloud-based backend systems) and your hands-on experience with cutting-edge AI (LLMs, prompt engineering, Retrieval-Augmented Generation, etc.) to build intelligent features for enterprise (B2B SaaS). As an AI Engineer on our team, you will design and deploy AI-driven solutions (such as LLM-powered agents and context-aware systems) from prototype to production, iterating quickly and staying up-to-date with the latest developments in the AI space . This is a unique opportunity to be at the forefront of a new class of engineering roles that blend robust backend system design with state-of-the-art AI integration, shaping the future of user experiences in our domain.

Key Responsibilities

• Design and Develop AI Features: Lead the design, development, and deployment of generative AI capabilities and LLM-powered services that deliver engaging, human-centric user experiences . This includes building features like intelligent chatbots, AI-driven recommendations, and workflow automation into our products.
• RAG Pipeline Implementation: Design, implement, and continuously optimize end-to-end RAG (Retrieval-Augmented Generation) pipelines, including data ingestion and parsing, document chunking, vector indexing, and prompt engineering strategies to provide relevant context to LLMs . Ensure that our AI systems can efficiently retrieve and use information from knowledge bases to enhance answer accuracy.
• Build LLM-Based Agents: Develop and refine LLM-based agentic systems that can autonomously perform complex tasks or assist users in multi-step workflows. Incorporate tools for planning, memory, and context management (e.g. long-term memory stores, tool use via APIs) to extend the capabilities of our AI agents . Experiment with emerging best practices in agent design (planning algorithms, self-healing loops, etc.) to make these agents more reliable and effective.
• Integrate with Product Teams: Work closely with product managers, designers, and other engineers to integrate AI capabilities seamlessly into our products, ensuring that features align with user needs and business goals . You’ll collaborate cross-functionally to translate product requirements into AI solutions, and iterate based on feedback and testing.
• System Evaluation & Iteration: Rigorously evaluate the performance of AI models and pipelines using appropriate metrics – including accuracy/correctness, response latency, and avoidance of errors like hallucinations . Conduct thorough testing and use user feedback to drive continuous improvements in model prompts, parameters, and data processing.
• Code Quality & Best Practices: Write clean, maintainable, and testable code while following software engineering best practices . Ensure that the AI components are well-structured, scalable, and fit into our overall system architecture. Implement monitoring and logging for AI services to track performance and reliability in production.
• Mentorship and Knowledge Sharing: Provide technical guidance and mentorship to team members on best practices in generative AI development . Help educate and upskill colleagues (e.g. through code reviews, tech talks) in areas like prompt engineering, using our AI toolchain, and evaluating model outputs. Foster a culture of continuous learning and experimentation with new AI technologies.
• Research & Innovation: Continuously explore the latest advancements in AI/ML (new model releases, libraries, techniques) and assess their potential value for our products . You will have the freedom to prototype innovative solutions – for example, trying new fine-tuning methods or integrating new APIs – and bring those into our platform if they prove beneficial. Staying current with emerging research and industry trends is a key part of this role .

Required Skills and Qualifications

• Software Engineering Experience: 3+ years (Mid-level) / 5+ years (Senior) of professional software engineering experience. Rock-solid backend development skills with expertise in Python and designing scalable APIs/services. Experience building and deploying systems on AWS or similar cloud platforms is required (including familiarity with cloud infrastructure and distributed computing) . Strong system design abilities with a track record of designing robust, maintainable architectures is a must.
• LLM/AI Application Experience: Proven experience building applications that leverage large language models or generative AI. You have spent time prompting and integrating language models into real products (e.g. building chatbots, semantic search, AI assistants) and understand their behavior and failure modes . Demonstrable projects or work in LLM-powered application development – especially using techniques like RAG or building LLM-driven agents – will make you stand out .
• AI/ML Knowledge: Prioritize applied LLM product engineering over traditional ML pipelines. Strong chops in prompt design, function calling/structured outputs, tool use, context-window management, and the RAG levers that matter (document parsing/chunking, metadata, re-ranking, embedding/model selection). Make pragmatic model/provider choices (hosted vs. open) using latency, cost, context length, safety, and rate-limit trade-offs; know when simple prompting/config changes beat fine-tuning, and when lightweight adapters or fine-tuning are justified. Design evaluation that mirrors product outcomes: golden sets, automated prompt unit tests, offline checks, and online A/Bs for helpfulness/correctness/safety; track production proxies like retrieval recall and hallucination rate. Solid understanding of embeddings, tokenization, and vector search fundamentals, plus working literacy in transformers to reason about capabilities/limits. Familiarity with agent patterns (planning, tool orchestration, memory) and guardrail/safety techniques.
• Tooling & Frameworks: Hands-on experience with the AI/LLM tech stack and libraries. This includes proficiency with LLM orchestration libraries such as LangChain, LlamaIndex, etc., for building prompt pipelines . Experience working with vector databases or semantic search (e.g. Pinecone, Chroma, Milvus) to enable retrieval-augmented generation is highly desired.
• Cloud & DevOps: Own the productionization of LLM/RAG-backed services as high-availability, low-latency backends. Expertise in AWS (e.g., ECS/EKS/Lambda, API Gateway/ALB, S3, DynamoDB/Postgres, OpenSearch, SQS/SNS/Step Functions, Secrets Manager/KMS, VPC) and infrastructure-as-code (Terraform/CDK). You’re comfortable shipping stateless APIs, event-driven pipelines, and retrieval infrastructure (vector stores, caches) with strong observability (p95/p99 latency, distributed tracing, retries/circuit breakers), security (PII handling, encryption, least-privilege IAM, private networking to model endpoints), and progressive delivery (blue/green, canary, feature flags). Build prompt/config rollout workflows, manage token/cost budgets, apply caching/batching/streaming strategies, and implement graceful fallbacks across multiple model providers.
• Product and Domain Experience: Experience building enterprise (B2B SaaS) products is a strong plus . This means you understand considerations like user experience, scalability, security, and compliance. Past exposure to these types of products will help you design AI solutions that cater to a range of end-users.
• Strong Communication & Collaboration: Excellent interpersonal and communication skills, with an ability to explain complex AI concepts to non-technical stakeholders and create clarity from ambiguity . You work effectively in cross-functional teams and can coordinate with product, design, and ops teams to drive projects forward.
• Problem-Solving & Autonomy: Self-motivated and able to manage multiple priorities in a fast-paced environment . You have a demonstrated ability to troubleshoot complex systems, debug issues across the stack, and quickly prototype solutions. A “figure it out” attitude and creative approach to overcoming technical challenges are key.

Preferred (Bonus) Qualifications

• Multi-Modal and Agents: Experience developing complex agentic systems using LLMs (for example, multi-agent systems or integrating LLMs with tool networks) is a bonus . Similarly, knowledge of multi-modal AI (combining text with vision or other data) could be useful as we expand our product capabilities.
• Startup/Agile Environment: Prior experience in an early-stage startup or similarly fast-paced environment where you’ve worn multiple hats and adapted to rapid changes . This role will involve quick iteration and evolving requirements, so comfort with ambiguity and agility is valued.
• Community/Research Involvement: Active participation in the AI community (open-source contributions, research publications, or blogging about AI advancements) is appreciated. It demonstrates passion and keeps you at the cutting edge. If you have published research or have a portfolio of AI side projects, let us know !

Perks of working at Certa.ai:

• Best-in-class compensation
• Fully-remote work with flexible schedules
• Continuous learning
• Massive opportunities for growth
• Yearly offsite
• Quarterly hacker house
• Comprehensive health coverage
• Parental Leave
• Latest Tech Workstation
• Rockstar team to work with (we mean it!)

Qualifications:

1. Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
2. Minimum of 2 years of professional experience in Android application development.
3. Proficient in Java or Kotlin programming languages.
4. Experience with Android Studio and version control systems (e.g., Git).
5. Knowledge of RESTful APIs and integration with backend services.
6. Solid understanding of Android UI/UX design principles.
7. Familiarity with cloud services and mobile app security best practices.
8. Strong problem-solving and debugging skills.
9. Excellent communication and collaboration skills.

Key Responsibilities:

1. Collaborate with product managers, designers, and stakeholders to comprehend project requirements and translate them into technical specifications.
2. Develop, test, and maintain high-quality Android applications with a focus on user experience.
3. Collaborate closely with the backend development team to integrate mobile applications with server-side logic.
4. Stay abreast of the latest industry trends, best practices, and emerging technologies in mobile application development.
5. Optimize application performance, ensuring responsiveness across various devices.
6. Assist in defining and implementing new features, working collaboratively within cross-functional teams.
7. Conduct code reviews and provide constructive feedback to maintain code quality.

Note - Looking for folks from Tier1 or Tier 2 colleges !

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Role: Business Development

About the Company

The company’s mission is to build financial resilience for the employed workforce. Our core offering gives employees complete flexibility and access to their earnings on-demand so that they never have to take on high-cost credit or borrow from friends and family. Our goal is to provide long term financial wellness for a whole new category – workplace. If you are looking for bigger and more ambitious platform of a fast-growing start-up, come join our small but mighty team. We are building a finance function for the future! To build scale, we are looking for VP Sales to join us as part of the early team. We have some really big and exciting projects coming up, so we need you to join us and be part of the early journey!

Requirement:

• Working closely with the founders for new corporate partnerships

• Responsible for new business prospecting and account planning across mid-market and enterprise clients

• Responsible for generating qualified meetings and pipeline, leveraging one’s own network as well as other tools for lead generation

• Engaging, building and maintaining key contact and stakeholder relationships with clients

• Nurturing prospective clients through the sales journey, and converting to the company's clients

• Cross-collaboration with marketing and client operations team on lead generation activities

• Achieving monthly and quarterly sales targets. Defining the KPIs for the junior sales managers

• Brand ambassador for the company by sharing your passion and knowledge with customers, contacts and prospects

Successful applicants:

• 9+ yrs experience in acquiring and/or farming mid/enterprise corporate customers

• Prior experience in hunting and converting enterprise scale business is a must; Preference for experience in technology sales to CHROs and/or to C-suite

• Prior experience managing a team of sales managers (small/big team) • Are ambitious, competitive, and determined to hit KPIs and push his/her team to achieve their KPIs as well

• Passionate about the company’s mission to change the landscape of financial wellness for the employed workforce.

• High on ownership with the ability to take on ambitious targets and see them through

• Highly organised in approach to building a pipeline and targeting sales effort

• Creative and innovative approaches to acquire new business opportunities

• Ability to quickly build rapport and genuine relationships with people

• A positive and energetic approach to each day

• Strong verbal and written communication skills

• Research skills, and the ability to translate industry knowledge into digestible information for your audience

• Well versed with excel and power-point skills [or equivalent software]

• (Desirable) You've got experience working in a start-up environment in a sales role

• (Desirable) You put your hand up for the toughest challenges in the room

What you’ll get for your hard work:

• Competitive compensation

• Be part of the early journey of an ambitious start-up and help build the sales team from ground up

• We believe in sustainability – we simply get it! This suggests we can be flexible

• Other benefits include: - Flat structure & open-door policy

-Social activities & events

-A clear progression path, and many more

An analytics, software development and product focused company with a focus to create value for the various sectors of the Society. We try to use technology as a innovation for various problems people face and hence resulting in the upliftment of the people.

What we are looking

We are searching for an organized, ambitious .NET developer to generate software using .NET's infrastructure. The .NET developer's duties include sourcing project requirements, deciding on the most appropriate software solutions, and ensuring that developments are error-free. You should also ensure that the final products are well-presented and engaging.

Main characteristics of who we’re looking to hire in our company:  Ability to complete projects, follow through, respect deadlines and come up with creative solutions.  Willingness to learn and advance in his/her career and become a useful member of our team. Communicative, people person, team player, intelligent, curious and hard-workin.

Principal Responsibilities: 

• Develop dynamic SPAs (single page applications).
• Test and deploy applications and systems.
• Hands on and implements complex AngularJS applications, directives, controllers, services.
• Deep functional knowledge or with Web Services (REST, SOAP, etc) is needed to be successful in this position.
• Ensure software meets all requirements of quality, security, modifiability, extensibility etc

Education Requirements:

• Graduated or pursuing BSc/BA in Computer Science, Engineering or a related field.

Training, Skills, Knowledge & Experience

• 3-5 years work experience as a developer.
• Development experience using Microsoft Asp.NET C#.
• Core web fundamentals: HTML5, CSS and JavaScript.
• Working knowledge of databases and database structure.
• Working experience on ASP.NET Web API.
• Working experience with source control Git.
• Solid understanding of Responsive Web Design and framework.
• Excellent troubleshooting and communication skills.
• Familiar with scrum methodology

Below is the Job Description for the position of DevOps Azure Engineer in Xceedance co.

Qualifications BE/ B.Tech/ MCA in computer science

Key Requirement for the Position Develop Azure application design and connectivity patterns, Azure networking topologies, and Azure storage facilities.
• Run code conformance tools as part of releases.
• Design Azure app service web app by using Azure CLI, PowerShell, and other tools.
• Implement containerized solution using Docker and Azure Kubernetes Service
• Automating the build and deployment process through Azure DevOps approach and tools from development to production
• Design and implement CI/CD pipelines
• Script and update build and deployments.
• Coordinate environment usage and alignment.
• Develop, maintain, and optimize automated deployments code for development, test, staging and production environments.
• Configure the application and container platform with proactive monitoring tools and trigger alerts through communication channels
• Develop infrastructure and platform code
• Effectively contribute to building the overall knowledge and expertise of the technical team
• Provide Level 2/3 technical support
Location Noida or Gurgaon

As a Software Engineer, you will build and scale Clockwork, creating an engaging experience for our users. As one of the first few engineers, you will work on 0 to 1 type projects, partnering closely with our product, design and business teams to build the future of Clockwork.

• Write, test and deploy code to enhance our product
• Design software systems for new features
• Diagnose bugs and system bottlenecks as our product scales
• Work closely with product and design to define our roadmap

• 1+ years of professional experience as a software engineer
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience
• Solid engineering, coding and problem solving skills
• Strong product/business sense
• Excited about working in a fast-paced, dynamic startup environment

Clockwork encourages applications from people of all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions and ages, as well as veterans and individuals with disabilities.

• Strong proficiency in MySQL database management
• Table design including normalization
• Database backups and recovery is a plus
• Experience with recent versions of MySQL
• Understanding of MySQL’s underlying storage engines, such as InnoDB and MyISAM
• Good Experience with Procedure and events in MySQL
• Experience with replication configuration in MySQL
• Proficient in writing and optimizing SQL statements
• Knowledge of MySQL features, such as its event scheduler
• Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases
• Strong MySQL Queries tuning skills
• Write scripts using Shellscript to automate manual administrative tasks
• Maintain backups and perform point-in-time restorations
• Creating tables, alter column, and store procedure.
• Good Experience in Creating index and query optimizing
• Experience in MongoDB to SQL migration