Sales Executive

Interested One apply through Link:-  https://tiny.cc/NGtalent 

It is Junior role

• Fresher to 1 yr experience
• Experience in Exhibition & Stall design
• Multiple Agency exposure

MDM Engineer / Developer

As a Developer, you are responsible for creating and maintaining software development lifecycle activities pertaining to the business applications. You will design, code, test, debug, and document existing and new enhancements.

Responsibilities: 

• Works with project managers, business analysts, content specialists, and digital product owners to understand how business requirements and technical specifications will translate to actual work product across platform.
• Maintains a culture of open communication, collaboration, mutual respect and productive behaviors; hires, trains and retains top tier talent and mentors team members to new and fulfilling career experiences.
• Writes clean, efficient and well-engineered front-end code that can serve as standard of excellence for other team members.
• Conducts code reviews and provides guidance on code management, release management, environment management, process flows and documentation.
• Identifies risks, barriers, efficiencies and opportunities when thinking through development approach.
• Explores all technical options when considering a solution, including homegrown coding, third party sub-systems, enterprise platforms and existing technology components.
• Participates in collaborative efforts through all phases of software development life cycle (SDLC), including requirements analysis, technical design, coding, testing, and release support.
•  Understands lifecycle of various technology sub-systems that comprise eCommerce platform (i.e., version, release, roadmap), including current capabilities, compatibilities, limitations and dependencies; understands and advises of optimal upgrade paths.
• Leverages relationships with key IT, QA and other corporate colleagues by communicating and collaborating on cross function initiatives.
• Participates in collaborative technology discussions and accepts and provides constructive criticism in a professional manner. Works with project managers, business analysts, content specialists, and digital product owners to understand how business requirements and technical specifications will translate to actual work product across platform.
• Develops technical documentation, such as system context diagrams, design documents and release procedures.
• Participates in troubleshooting efforts for production issues of all levels and severities, through a hands-on approach or through delegation, and assigns to third party front-end developers as appropriate and tracks progress.
• Participates in efforts to monitor web properties for uptime, and proactively identify future problems by analyzing trends, data and monitoring reporting.

Qualifications:

• Bachelor’s degree in eCommerce, eBusiness, information technology or related field required. 
• 3 years required, 5 years preferred experience in a development role in an enterprise environment with responsibility for the delivery and support of world class technology solutions.
• 3 years required, 5 years preferred experience with coding experience in required language, platform, and/or technology.
• 3 years required, 5 years preferred experience developing solutions using modern tools and practices.
• Working knowledge with code management systems.
• Working knowledge with intake and task management tools.
• Working knowledge of the Software Development Lifecycle (SDLC)
• Working knowledge of development frameworks
• Working knowledge with build tools
• Working knowledge of Agile delivery methodologies
• Ability to multi-task and reprioritize in a dynamic environment
• Outstanding written and verbal communication skills

We are looking for a Business Intelligence (BI)/Data Analyst to create and manage Power Bl and analytics solutions that turn data into knowledge.  In this role, you should have a background in data and business analysis. If you are self-directed, passionate about data,

and have business acumen and problem-solving aptitude, we'd like to meet you. Ultimately, you will enhance our business intelligence system to help us make better decisions.

Requirements and Qualifications

• BSc/BA in Computer Science, Engineering, or relevant field.
• Financial experience and Marketing background is a plus
• Strong Power BI development   skills including Migration of existing deliverables to PowerBl.
• Ability to work autonomously
• Data modelling, Calculations, Conversions, Scheduling Data refreshes in Power-BI.
• Proven experience as a Power BI Developer is a must.
• Industry experience is preferred.  Familiarity with other BI tools (Tableau, QlikView).
• Analytical mind with a problem-solving aptitude.

Responsibilities

• Design, develop and maintain business intelligence solutions
• Craft and execute queries upon request for data
• Present information through reports and visualization based on requirements gathered from stakeholders
• Interact with the team to gain an understanding of the business environment, technical context, and organizational strategic direction
• Design, build and deploy new, and extend existing dashboards and reports that synthesize distributed data sources
• Ensure data accuracy, performance, usability, and functionality requirements of BI platform
• Manage data through MS Excel, Google sheets, and SQL applications, as required and support other analytics platforms
• Develop and execute database queries and conduct analyses
• Develop and update technical documentation requirements
• Communicate   insights   to both   technical   and non-technical audiences.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

About the company:

Tathastu, the next-generation innovation labs is Future Group’s initiative to provide a new-age retail experience - combining the physical with digital and enhancing it with data. We are creating next-generation consumer interactions by combining AI/ML, Data Science, and emerging technologies with consumer platforms.

The E-Commerce vertical under Tathastu has developed online consumer platforms for Future Group’s portfolio of retail brands -Easy day, Big Bazaar, Central, Brand factory, aLL, Clarks, Coverstory. Backed by our network of offline stores we have built a new retail platform that merges our Online & Offline retail streams. We use data to power all our decisions across our products and build internal tools to help us scale our impact with a small closely-knit team.

Our widespread store network, robust logistics, and technology capabilities have made it possible to launch a ‘2-Hour Delivery Promise’ on every product across fashion, food, FMCG, and home products for orders placed online through the Big Bazaar mobile app and portal. This makes Big Bazaar the first retailer in the country to offer instant home delivery on almost every consumer product ordered online.

Job Responsibilities:

• You’ll streamline and automate the software development and infrastructure management processes and play a crucial role in executing high-impact initiatives and continuously improving processes to increase the effectiveness of our platforms.
• You’ll translate complex use cases into discrete technical solutions in platform architecture, design and coding, functionality, usability, and optimization.
• You will drive automation in repetitive tasks, configuration management, and deliver comprehensive automated tests to debug/troubleshoot Cloud AWS-based systems and BigData applications.
• You’ll continuously discover, evaluate, and implement new technologies to maximize the development and operational efficiency of the platforms.
• You’ll determine the metrics that will define technical and operational success and constantly track such metrics to fine-tune the technology stack of the organization.

Experience: 4 to 8 Yrs

Qualification: B.Tech / MCA

Required Skills:

• Experience with Linux/UNIX systems administration and Amazon Web Services (AWS).
• Infrastructure as Code (Terraform), Kubernetes and container orchestration, Web servers (Nginx, Apache), Application Servers(Tomcat,Node.js,..), document stores and relational databases (AWS RDS-MySQL).
• Site Reliability Engineering patterns and visibility /performance/availability monitoring (Cloudwatch, Prometheus)
• Background in and happy to work hands-on with technical troubleshooting and performance tuning.
• Supportive and collaborative personality - ability to influence and drive progress with your peers

Our Technology Stack:

• Docker/Kubernetes
• Cloud (AWS)
• Python/GoLang Programming
• Microservices
• Automation Tools

Senior Manager - Research

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale.

upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for the Government of India - Startup India program
• Our program with IIIT B has been ranked #1 program in the country in the domain of
• Artificial Intelligence and Machine Learning

Role Summary

As a User Research Professional you will establish UX Research practice for your pods and collaborate closely with the product and tech leadership to shape our products. You will work with your peer(s) to set clear methods, standards and metrics for gathering qualitative and quantitative insights to continuously deepen the actionable knowledge of our product teams.

You will work with teams to develop research awareness, skills for engaging learners, community and experts, also knowledge for discerning what is important to take into product or innovation practices. You will maintain the highest level of research rigour across all types of studies and constraints. In addition to laying the foundation for user research for your pods, you will conduct and lead key research activities, applying quantitative or qualitative research methodologies to generate actionable insights for our products, brand and strategic direction. Your success will be the team’s commitment to research practices and knowledge of deep learning practices which are hidden in plain sight from across India's hinterland to metros.

Roles & Responsibilities

• Lead and coach team of UX researchers across any one of the Discovery and Growth, Learning experience, Careers, and Breakout pods
• Partner with User Researchers, Design Leads, Product Managers, and Engineering managers to drive all stages of research from early product direction through summative validation in an Agile work environment
• Lead prioritization about what we research, when to research it, and how that research is conducted; This might mean working with cross-functional teams, multiple devices, brands, and platforms, in order to find opportunities to further improve the user experience
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment
• Design, recruit and moderate research studies regularly (both in-person and remote)
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way

Skills Required

• You have 6+ years of experience as a User Research Leader with experience building successful practices inside of companies
• You have to lead a team of at least 4 people
• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge of quantitative methods
• You know how to analyze and work with design, business, and product data tracking
• You have an excellent knowledge of UX standards, and bring a deep background in psychology, social sciences, or anthropology to the practice
• You have strong oral and written communication skills in both Hind, English, and ideally one other language relevant to our deep reach in India. Any other language is a bonus.
• Your excellent presentation skills will help you collaborate with team members from a wide range of teams and geographies across India.
• You have experience in working in an agile environment and the ability to adapt quickly to changing product priorities
• BA or MS in Psychology, Anthropology or Design with a strong focus on User Research is an added bonus

 Data auditing, validating and monitoring all data for accuracy.

Create daily, weekly, monthly and quarterly MIS report.

Coordinating  & collecting the data

Updated the data in CRM