Sales Executive

Job Summary:

We are looking for a creative and detail-oriented Graphic Designer to join our team. The ideal candidate should have a strong eye for design, branding, and visual storytelling, and be able to create engaging creatives across digital and print platforms.

Key Responsibilities:

• Create visually appealing designs for social media, websites, marketing campaigns, and branding materials
• Design graphics, banners, posters, brochures, presentations, and other promotional collateral
• Develop creative concepts aligned with brand guidelines and campaign objectives
• Edit and create visual content for digital marketing initiatives
• Collaborate with the marketing, content, and social media teams for campaign execution
• Work on logo design, brand identity, and packaging design (if required)
• Ensure all designs are delivered on time and maintain quality standards
• Stay updated with industry trends, design tools, and creative best practices

Requirements:

• Bachelor’s degree/diploma in Graphic Design, Visual Arts, or related field (preferred)
• 1–3+ years of experience in graphic designing (can be adjusted as needed)
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Knowledge of Canva, Figma, Premiere Pro/After Effects is a plus
• Strong portfolio showcasing creative and branding work
• Good understanding of typography, color theory, layout, and visual hierarchy
• Ability to manage multiple projects and meet deadlines

Preferred Skills:

• Motion graphics/video editing knowledge is a plus
• Understanding of social media trends and digital content formats
• Creative thinking with attention to detail
• Good communication and teamwork skills

About MyOperator

MyOperator is a Business AI Operator platform that allows businesses, teams, and AI Agents to work in tandem for customer operations, i.e., handle Sales, Support, Escalation, Feedback, and Refund processes. With over 12,000+ businesses using our platform, we are the largest in the space.

MyOperator is built for people who want to work on ambitious problems at a meaningful scale. We value ownership, speed, critical thinking, and a bias for building things that create real customer and business outcomes. This is a high-expectation, high-learning environment where people are trusted to think independently, challenge ideas openly, move with urgency, and keep raising the bar as we build for long-term impact.

Role Overview

MyOperator's platform handles billions of real-time interactions — cloud call centers, IVR flows, WhatsApp APIs, AI voicebots, and a unified communication suite. As Manager QA, you will own quality across this entire product surface: from defining the QA strategy and automation architecture to taking accountability for production escapes and release confidence. This is not a sign-off role. You define what "good" looks like, build the systems to enforce it, and lead a team that treats quality as a product outcome — not a checkpoint.

You will work directly with Engineering, Product, and DevOps to embed quality at every stage of the development lifecycle. If you've scaled automation frameworks, reduced defect escape rates measurably, and built QA cultures where the team doesn't wait to be told what to test — this role is built around you.

Key Responsibility Areas

• Own and enforce the quality bar across MyOperator's full product suite — Cloud Call Center, IVR & Call Flows, WhatsApp API, AI Voicebots, and Unified Communication Platform — from sprint planning through production
• Architect and scale automation frameworks across UI (Web/Mobile), REST and GraphQL APIs, and end-to-end integration flows; integrate these into CI/CD pipelines for continuous testing
• Define, track, and improve quality metrics including defect escape rate, automation coverage percentage, test cycle time, flakiness rate, and Mean Time to Detect (MTTD)
• Lead performance and load testing strategies using JMeter, k6, or Locust to validate system behavior under production-scale traffic conditions
• Drive Root Cause Analysis (RCA) for production incidents and implement systemic fixes to prevent recurrence — not just mitigation
• Lead, mentor, and scale the QA team; set clear performance expectations, run regular calibrations, and build an ownership-driven, bias-for-action team culture
• Establish and maintain release entry/exit criteria, test environment parity with production, and structured test data management processes

Requirements — Must Have

• 5–8 years in QA with at least 2 years in a lead or ownership role managing a team of 3 or more'.
• Prior experience with technologies like Telephony, VOIP, WebRTC, Voice Bots, Sockets and WebSockets is a must have.​
• Hands-on expertise with one or more automation frameworks: Selenium, Cypress, Playwright, or Appium — with demonstrated ability to build or significantly scale a framework from the ground up
• Proficiency in Python, Java, or JavaScript for writing and maintaining automation code
• Strong hands-on experience in API testing using Postman or RestAssured, and CI/CD integration using Jenkins, GitHub Actions, or GitLab CI
• Demonstrable track record of reducing defect escape rates or improving automation coverage — with numbers to back it
• Experience with performance/load testing tools (JMeter, k6, or Locust) in a real production context

Requirements — Good to Have

• Prior experience at a SaaS, CPaaS, or Cloud Telephony company; understanding of SIP, IVR, VoIP, or WebRTC
• Exposure to AWS, GCP, or Azure in the context of test environment management or deployment pipelines
• Experience testing microservices and event-driven systems, including webhooks, async flows, and message queues
• Familiarity with contract testing (Pact) or AI/ML-specific testing — chatbots, voicebots, NLP output validation
• Knowledge of basic security testing principles, OWASP top 10, or chaos/resilience testing

This profile is not for

• Someone whose primary mode is reviewing test cases and delegating execution rather than building and owning the automation stack themselves
• Someone who treats QA sign-off as the finish line — this role is accountable for customer experience, not just green test runs
• Someone who waits for complete requirements before starting and escalates ambiguity upward instead of driving clarity

🚀 Hiring: MERN Stack Developer at Deqode

⭐ Experience: 2+ Years

📍 Location: Mumbai

⭐ Work Mode:- 5 Days Work From Office

⏱️ Notice Period: Immediate Joiners

(Only immediate joiners & candidates serving notice period)

About the Role:

We’re looking for a skilled MERN Stack Developer to build and maintain modern web applications using MongoDB, Express.js, React.js, and Node.js.

Responsibilities:

• Develop and maintain full-stack web apps.
• Build reusable React components and REST APIs.
• Work with databases (MongoDB) and cloud deployment.
• Collaborate with cross-functional teams.

Requirements:

• 2–5 years of experience in MERN stack.
• Strong in JavaScript, React, Node, Express, MongoDB.
• Good understanding of RESTful APIs and Git.
• Bonus: AWS/DevOps/Next.js/TypeScript.

Job Overview:

We are looking for a creative 2D Illustrator to produce engaging visuals for digital and print media.

Responsibilities:

• Create original illustrations based on briefs
• Collaborate with the creative team
• Revise artwork as needed
• Meet deadlines

Requirements:

• Strong illustration portfolio
• Proficiency in tools like Adobe Illustrator/Photoshop
• Good understanding of color, composition, and design
• Attention to detail and time management

Preferred:

• Experience in animation, gaming, or publishing 

We are seeking a passionate and knowledgeable Tutor in Nutrition and Dietetics to educate undergraduate or diploma students. The candidate should have strong academic knowledge, practical experience, and a commitment to fostering student development in the field of health, nutrition, and diet management.

• Improving business processes across customer service and operations functions
• Working in partnership with business stakeholders providing process excellence expertise to identify and shape opportunities that drive improved customer experience
• Working closely with business to embed continuous improvement as a culture and support the delivery of outcomes in conjunction with project implementation stakeholders
• Increasing process transparency to identify process optimization opportunities with lean/Six sigma methodologies and tools
• Being a voice for our customer experience team by identifying escalatory queries, operational inefficiency, providing customer insights and collaborating with cross-functional teams to provide solutions for those customers
• Collaborating with other departments to resolve complicated issues and issues which require special attention
• Analysing customer care / operations team data and statistics to obtain results useful in taking key business decisions
• Contributing to the development of industry-leading processes and best practices for delivering customer excellence

Desired Candidate Profile

• MBA/ PGDM from Tier 1 college
• Certifications in Six Sigma/ PMP/ ITIL will be an added advantage
• Focus on quality and excellent problem solving and conflict resolution skills
• Knowledge in OKR, Agile Tools: Jira, CRM (Zoho, OneDirect etc.), Power BI
• Exceptional communication and presentation skills
• Minimum 5 years of experience in Process/ Business Excellence and process automation across BFSI/ Fintech domain
• Experience in streamlining and automation of inbound and outbound communication channels
• Experience in leading a process excellence function with a team of passionate individuals to deliver measurable results    

Job Description :

LOCATION: Bangalore