Inside Sales Executive at Kwikpic · Mumbai, Kolkata · 1 - 4 years · ₹3L - ₹6L / yr · Profitable · Posted 13 Nov 2026

We’re Hiring Inside Sales Executive @ Kwikpic
Location: Mumbai/Kolkata
Working model: Hybrid
About us:
Kwikpic is an AI-powered photo-sharing platform based in Mumbai, helping photographers, businesses, and event attendees share memories effortlessly. Kwikpic is revolutionizing image sharing with features like AI face recognition for instant photo sorting, custom business branding, automatic watermarking, and the fastest upload speeds.
Why Join Us?
As a Inside Sales Executive at Kwikpic, you’ll be a trusted partner guiding our users to success. From helping photographers discover powerful AI features to ensuring businesses maximize ROI, you’ll play an important role in driving adoption, retention, and growth.
What You’ll Do
- Lead Generation & Conversion - Identify leads, give demos, and close deals.
- Onboarding - Guide new users through our features and ensure smooth setup.
- Customer Engagement - Stay in touch with customers, understand their problem, and build long term relationships.
- Retention & Growth - Work on renewals and upsell to existing customers.
- Feedback - Share customer feedback with Product & Engineering to shape the product roadmap.
What We’re Looking For
- Bachelor’s degree (Business, Communications, or similar preferred).
- 1+ years in Sales, Customer Success, Account Management, or SaaS support.
- Fluency in English and Hindi.
- Strong communication, empathy, and problem-solving skills.
- Experience with CRM/CS tools (HubSpot, Salesforce, Gainsight, etc.).

About Kwikpic
About
All-in-1 AI based photo sharing platform, enabling users to get their photos from public events and locations in just 1 tap and intelligently share pictures with friends and family in High Quality without messing up their gallery.
Company video


Candid answers by the company
We are an AI-powered photo-sharing platform based in Mumbai, helping photographers, businesses, and event attendees share memories effortlessly. Kwikpic is revolutionizing image sharing with features like AI face recognition for instant photo sorting, custom business branding, automatic watermarking, and the fastest upload speeds.
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We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.
This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.
This is a hands-on role for someone who enjoys sales operations, customer success and execution.
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Lead Generation and Cold Calling
- Identify, research and qualify new sales leads.
- Conduct cold calls and follow-up calls with prospective customers.
- Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
- Book meetings and demos for senior sales team members.
- Track lead status and next steps clearly in the CRM.
CRM and Sales Data Management
- Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
- Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
- Keep customer and vessel data accurate and up to date.
- Prepare weekly sales pipeline and activity reports.
- Support sales forecasting and order tracking.
Lead-to-Order Coordination
- Support the sales team in moving leads through the pipeline.
- Follow up on proposals, pricing, commercial queries and customer confirmations.
- Coordinate internal approvals, documentation and customer onboarding requirements.
- Ensure handover from sales to delivery is clear and complete.
- Track trial accounts, pilots, activations and customer commitments.
Order-to-Cash Support
- Coordinate order confirmation, customer documentation and billing information.
- Work with finance to support invoicing, payment follow-up and revenue tracking.
- Monitor order status from confirmation through to activation and payment.
- Support renewal tracking, upsell opportunities and customer account updates.
- Maintain clear records of commercial terms, purchase orders and invoice status.
Logistics and Customer Operations
- Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
- Liaise with customers, vessel contacts, agents and internal delivery teams.
- Ensure activations, licences, customer access and support processes are completed on time.
- Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.
Skills and Experience
Essential
- 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
- Strong communication skills, especially over phone and email.
- Comfortable making cold calls and following up with prospects.
- Good CRM discipline and attention to detail.
- Strong Excel / Google Sheets skills.
- Ability to manage multiple leads, customers and tasks at the same time.
- Commercial mindset with strong follow-through.
- Comfortable working with sales, finance, logistics and customer success teams.
Preferred
- Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
- Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
- Experience handling order management, invoicing coordination or customer onboarding.
- Familiarity with LinkedIn prospecting and sales outreach tools.
Ideal Candidate Profile
You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.
You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.
Key Success Measures
- Number of qualified leads created and followed up.
- CRM accuracy and completeness.
- Speed and quality of lead follow-up.
- Conversion support from lead to order.
- Timely order processing and activation coordination.
- Reduction in delays between order confirmation, invoicing and payment.
- Clear reporting on sales pipeline, customer status and revenue progress.
Reporting Line
The role will report to CCO and will work closely with sales, customer success, finance and operations teams.
Why Join Us
This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.
Candidate Preference: Female candidates preferred. Candidates should have strong communication skills, a customer-focused approach, and the ability to handle consumer sales inquiries effectively.
Key Responsibilities
1. Lead Management and Sales Conversion
Contact leads generated through the company website, Meta advertisements, WhatsApp, online marketplaces, partner networks, and creator campaigns.
Respond promptly to incoming enquiries through phone calls, WhatsApp, and email.
Understand customer requirements and recommend appropriate products based on their needs and budget.
Explain product features, pricing, applications, and usage accurately.
Handle objections relating to pricing, product suitability, functionality, and installation.
Convert qualified leads into orders through website checkout, payment links, or relevant sales channels.
2. Follow-ups and Pipeline Management
Follow up consistently with interested prospects, undecided customers, and abandoned-cart leads.
Maintain accurate records of leads, customer interactions, follow-up dates, and sales outcomes.
Update the CRM or lead-tracking system regularly.
Re-engage previous enquiries during promotional campaigns and festive offers.
Ensure every assigned lead is tracked and has a clear next step.
3. Customer Relationship Management
Deliver a professional and positive customer experience throughout the sales journey.
Coordinate with the operations team on order confirmation, delivery updates, and customer requirements.
Follow up with customers after purchase to understand their experience.
Encourage satisfied customers to share reviews, testimonials, and referrals.
Escalate product or service issues to the relevant team and follow up until resolution.
4. Sales Reporting and Marketing Support
Achieve monthly sales and lead-conversion targets.
Track daily calls, connected conversations, follow-ups, conversions, and pending leads.
Prepare regular sales reports for the reporting manager.
Share customer feedback, common objections, FAQs, and lead-quality insights with the marketing team.
Support partner and creator campaigns by engaging and converting the leads they generate.
Key Performance Indicators (KPIs)
Performance will be assessed based on:
Monthly sales revenue against assigned targets.
Lead-to-order conversion rate.
Response time for new enquiries.
Number and quality of customer conversations.
Follow-up consistency and pipeline management.
Customer experience and issue resolution.
CRM accuracy and timely reporting.
Average order value and relevant product upgrades or bundles.
Candidate Requirements
Must Have
1–4 years of experience in inside sales, tele-sales, or consultative B2C sales.
Proven ability to achieve sales targets and convert enquiries into orders.
Strong verbal communication and persuasion skills in English and Hindi. Knowing Tamil / Kanada is a plus













