Sales Executive

Copypower Media (www.copypower.co) is a fast growing content marketing agency helping businesses scale their revenue online. We are looking for smart, creative, and savvy digital marketers who want to build a thriving career as email marketing specialists.

You’ll be working directly with our creative director helping plan, setup, organize, and execute email campaigns for our global clients. We are looking for a team player who is interested in growing his/her career in email marketing. You will learn industry leading email marketing best-practices working alongside some of the brightest entrepreneurs and marketers.

What will you do?

1. Plan, organize, and launch email marketing campaigns for clients (mainly in the USA)
2. List management and customer segmentation 
3. Creating landing pages (using Drag and Drop landing page builders such as ClickFunnels) 
4. Configuring third party integrations 
5. A/B testing and conversion rate optimization using email marketing best practices 
6. Prepare weekly, monthly, and quarterly email performance reports
7. Provide timely support to clients ensuring highest level of customer satisfaction 

What do we expect you to be?

• Conversant with digital marketing concepts such as Conversion Rate Optimization, A/B Testing, and Google Analytics/Google Tag Manager
• Proficient in using Good sheet, Google doc, Microsoft word, Microsoft excel, and basic design/image editing software/tools 
• Keen learner with ability to grasp new concepts quickly 
• Well-versed in using marketing technology (martech)
• Decent command over written and spoken english
• Basic understanding of HTML, CSS, and Javascript 
• Understanding of CMS and e-commerce platforms such as Shopify, Wordpress, Megento, Squarespace etc.

Job Description

Counseling the students over the study abroad options & training products of Jamboree.

Being a part of the Inside sales team, the incumbent will be required to ensure maximum on-spot closures from the prospective leads.

Making outbound calls on all the prospective leads generated through various sources.

Meeting weekly/monthly/annual sales targets.

Regular follow-ups with students and parents.

Timely updation of MIS and other dashboards

Desired Candidate Profile

Should have experience working in Education sector in a sales oriented profile where s/he was responsible for admissions/enrollment targets.

Should be comfortable working in a target-oriented role.

Willing to learn, sales acumen, good with numbers.

Self-starter, self -motivated.

Roles and Responsibilities:

• Understand and troubleshoot technology problems and offer solutions
• Understand the technology infrastructure and Application architecture end to end
• Code review for the source code delivered by team
• Understand the business requirements and deliver it through outsourced team
• Support/lead new technology initiatives and related technology deliveries
• Take part in evaluation of new products, POC, Time bound RND and solution deliveries
• Manage teams (both internal and external)/projects within given cost and time
• Plan, execute, track and report progress of initiatives taken up
• Adopt new processes/ improve existing processes to deliver better business solutions
• Adhere to quality / info-security guidelines and processes including maintain adequate documentation
• Attend review meetings, business user meetings, IT meetings etc

• Minimum qualification required is Graduation in computers / electronics with an experience of 2-6 years
• Require good written and spoken communication skills
• Require ability to lead a team and manage delivery with help of partners.
• Require hands on experience in developing applications with Angular, .Net Core, Asp.Net, MVC, SQL and Node JS.
• Require proven abilities to analyze, debug and find solution to technology issues
• Require process orientation, ability to adopt new processes and improve existing processes on ongoing basis
• Require experience in developing responsive web applications
• Require hands on experience in scaling/load balancing applications
• Require hands on experience in writing queries on SQL technologies
• Require knowledge of Windows operating systems
• Passion to learn and work on any technology

• 3+ years of experience in Ruby / RoR
  • Experience with data files processing (xls, csv, json, xls, text: 834, NACHA, segments)
  • Experience working with relational databases (PostgreSQL)
  • Experience with Git
  • Good written and spoken English (Intermediate and higher)
  • Experience deploying Rails applications
  • RESTful API, JSON API

Will be a plus:
• Experience working with Unit and Integration Testing (Rspec, Capybara)
• Experience of integration with 3rd party systems and services and cloud technologies ( AWS stack: EC2, RDS, S3, etc.)
• Experience with RuboCop, JSHint/JSLint
• Experience with Microservice Architecture
• Knowledge of HTML5, CSS3
• Experience working with modern JavaScript frameworks — Ember.js, Vue.js

Designation: Head of Human Resource

Location: Indore (M. P.)

Role: Full time WFO

Job Summary:

The Head of Human Resource will plan, lead, direct, develop, and coordinate the policies, activities, and staff of the Human Resource (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy.

Responsibilities:

1. Recruits, interviews, hires, and trains new staff in the department.
2. Oversees the daily workflow of the department.
3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
4. Provides constructive and timely performance evaluations.
5. Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

1. Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
2. Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.
3. Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
4. Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
5. Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system.
6. Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
7. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to communicate changes in policy, practice, and resources to upper management.
8. Develops and implements departmental budget.
9. Facilitates professional development, training, and certification activities for HR staff.
10. Performs other duties as required.

Required Skills/Abilities:

1. Excellent verbal and written communication skills.
2. Excellent interpersonal and negotiation skills.
3. Must have great connection with the TPO’s, college campus’s department and ability to conduct the campus drive smoothly.
4. Excellent organizational skills and attention to detail.
5. Excellent time management skills with a proven ability to meet deadlines.
6. Strong analytical and problem-solving skills.
7. Strong supervisory and leadership skills.
8. Ability to adapt to the needs of the organization and employees.
9. Ability to prioritize tasks and to delegate them when appropriate
10. Thorough knowledge of employment-related laws and regulations.
11. Proficient with Microsoft Office Suite or related software.
12. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Education and Experience:

1. Bachelors degree in Human Resources, Business Administration, or related field required; Masters degree preferred.
2. At least five years of human resource management experience required.

About KAFQA

At Kafqa, we are building an online global performing arts academy. For our students, we offer live classes conducted by experienced & expert artists. For our artists, we offer a bouquet of opportunities to monetize their skills including being an instructor at Kafqa. Our mission is to serve artists in their journey from their first steps in the art to success on the largest stages in the world.

Role

The role is a unique opportunity to be a part of the core team at KAFQA. The responsibilities of the role are per the below:

·         Understand the needs of employees across different segments across their lifecycle (discovery of Kafqa opportunities, application experience, interview experience, decision experience, onboarding, settling down, scaling with the organization, attrition & separation) & design best in class experiences always thinking technology first

·         Understand the needs of instructors separately and design best in class experiences for them in partnership with head of departments and other teams.

·         Meet compliances mandated by central & state governments.  

The role is based in Bangalore, India and reports directly to the Founder, CEO of KAFQA.

Experience, Qualifications & Person Type

The ideal candidate is someone who –

·         Has 5+ years of experience preferably in a HR role

·         Thinks first principle to re-imagine experiences for employees & challenge status                quo

·         Thinks technology first

·         Is comfortable prioritizing

·         Is creative and can innovate

·         Interested in the performing arts & preferably is a performer themselves

·         Is willing to fulfil all responsibilities above & go beyond as needed

·         Is a self-starter, operates with autonomy & can deal with ambiguity while being                    innovative & frugal

We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills - 

• Fluent communication skills in English and Hindi
• Proven customer support experience of 1-3 years
• Engaging with customers and earning their trust
• Building sustainable relationships with customers
• Patient, empathetic, self-motivated
• Experience with CRM and tool handling
• Bachelor's degree, preferably in Computer/IT Engineering
• Prior experience in Ed-tech platform is mandatory

Following are the day-to-day roles and responsibilities - 

• Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
• Taking inbound calls from customers to resolve any queries or complaints
• Accurately explaining all details of courses offered to parents and students
• Ensuring a smooth journey for customers, from registering to completing a demo session
• Ensuring maximum customer satisfaction
• Having inside-out knowledge of our product and course offerings
• Explaining technical subjects to customers with a non-technical background