Sales Executive

WordPress Developer

Web Development experience of 4 yrs

We are looking to hire a skilled WordPress Developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

To ensure success as a WordPress Developer, you should have in-depth knowledge of front-end and back-end programming languages, a good eye for aesthetics, and strong content management skills. Ultimately, a top-class WordPress Developer, who can create attractive, user-friendly websites that perfectly meet the design and functionality specifications of the client.

Desired Candidate Profile:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end as well as back-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.
• The candidate must have experience in Shopify website development.
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Location: Vadodra, Gujarat

Budget: upto 7.2 LPA

• Must have 4-5 years of experience in Web Development & Mobile Apps project, digital marketing projects acquisition & closing.
• Sound technical knowledge of advanced Web/Mobile/digital marketing technologies trending today.
• Explore & target new business leads & opportunities in software/mobile/web development domain (US/UK markets) through different-2 channels [Online Bidding Portals /Social Media etc.]
• Must be analytical enough to understand project requirements and prepare the detailed proposal, pre-sales discussions, negotiations, closing the sales and handing over the client to the delivery team.
• Build and maintain excellent relationships with clients and prepare convincing write-ups/ messages.
• Identify, create and pursue new business opportunities and clients.
• Should have the experience in handling the lead generation team, motivate them, support them for qualified leads.
• Should be flexible working hours when required.
• Self-motivated to meet sales target regularly.
• Strong negotiation skills.
• Able to propose project budgeting to the client.
• Excellent verbal and written English skills for effective communication with overseas clients.

Required Candidate profile: 

• Must have experience of Marketing / Business development or Client generation in Web, Mobile application using PHP, React Native from international market. 

• Responsible for Research & Generating Quality Leads for Web, Mobile development by Outbound calls, Emails, creating required documents. 

• Follow-up with Generated Leads. 

• You will be responsible for identifying opportunities, evaluating its fit with the company vision, negotiating and closing deals. 

• Achieve the assigned Sales target by Acquisition, Retention & Renewal. 

• An input into the sales strategy - You will constantly keep upgrading your business development techniques. 

• Candidate with Excellent Communication, Presentable Personality. 

• Experience of forecasting, budgeting expenses and ensuring sales achievement. 

• Experience in handling a team of 4+ members. 

We are looking for candidates for Test Lead with experience in Loans with Indian financial organizations.

Below is the job requirement

1. Should have at least 6+ Years of experience on Loan Origination domain

2. Should have Team Handling and Governance experience of atleast 2+ years

3. Database, API testing exposure should be there

4. Testing Concepts should be clear

5. Should be able to WFO at Noida Location

• Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
• Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

Preferred Qualifications

• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience
• Certification through the Society for Technical Communicators
• Experience using XML tools

Job Title: Onboarding Specialist

Location: India – Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Customer Experience

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

About the Role

As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.

Responsibilities

• Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
• Record the use cases, customer requirements and customization requests
• Develop success plans for the customer to quickly achieve their desired outcomes
• Train customers on the product features and educate how they help achieve the desired objectives
• Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
• Develop and educate the customer on the best practices
• Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
• Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
• Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
• Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.

Qualifications

• Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
• Should have worked with the C-level and senior executives
• Should be open to aligning with US / EU / AUS time zones
• Has exceptional ability to communicate and foster positive business relationships
• Showcases exemplary written and verbal communication skills to work along with global customers
• Has strong problem solving and analytical skills
• Has worked with global customers, and across different segments in the past
• Exhibit a true passion for customers and for customer success
• Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.