Sales Executive

Storytelling platforms have not evolved with smartphones, as we still consume stories being passive observers. At Raidenbit, we are building http://onelink.to/kahaniboxapp">KahaniBox - The Netflix for interactive fiction in Indian languages. We create stories with immersive roleplay experiences that allow the audience to control how the stories unfold and end. And while doing that, we are solving some fascinating problems around decoding human psychology and understanding our audience’s content tastes using engineering and data science.

We are looking for experienced Full Stack Developers - the ones who would help us in making KahaniBox the largest interactive fiction platform globally. You would be maintaining/fixing/improving our existing and new front-end and back-end solutions while working 100% remotely in flexible timings.

Required at least 2+ years of experience in -

• HTML/CSS
• JavaScript (ES6)
• Vue.js (or an equivalent frontend framework, e.g. React/Angular)
• Node.js
• Google Cloud Platform (or any other e.g. AWS/Azure, etc).

Ideal candidate will also be experienced in

• BAAS (Firebase or equivalent) and good understanding of serverless architectures.
• RESTFul API Consumption and Development.
• Testing (unit and integration).
• Comfortable with CI, continuous deployment, Git, and project management tools.
• Experience setting up and data mining Analytics databases.

Bonus points if you have experience with TypeScript.

 Outbound Calling: Contact potential buyers (traders, resellers, distributors, scrap dealers, and aggregators)

and explain the BFS platform and its benefits.

 Buyer Onboarding: Register buyers on the platform and guide them through the registration process.

 Data Collection: Encourage buyers to submit quotes and participate actively in transactions on the BFS

platform.

 Follow-Up: Conduct regular follow-ups with buyers to ensure engagement and transactions.

 CRM Management: Maintain accurate and detailed records of calls, interactions, and buyer information in

the CRM.

 Market Feedback: Provide market insights and feedback to the management team for continuous

improvement.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

• Play an integral part in managing E-commerce project and planned website release from inception to completion
• Shift our current Shopify website to magento
• Create accurate development and support tickets and instruct and manage the relationship with the external development team.
• Work closely with our Ecommerce platform provider on areas such as site performance, site speed, infrastructure, and new product releases.
• Working with website monitoring and testing tools to ensure the website is performing optimally at all times.
• Work with Business Units to develop Ecommerce digital plans to improve conversion from all key channels
• In depth knowledge of PHP, HTML, CSS & JS

About Us:

Saint-Gobain group through its group company Grindwell Norton Limited has established INDEC - an International Delivery Center in Mumbai to provide IT solutions and services to the groups’ businesses Globally.

INDEC is currently organized into INDEC Application Development, INDEC Infrastructure Management and Cyber Security Management.

While INDEC Apps specializes in Software application development and maintenance services (ADM), INDEC Infra specializes in monitoring and managing the key IT infrastructure assets of the group deployed globally across 70 countries worldwide. INDEC provides IT Services and Solutions to the Saint-Gobain group through its state-of-the-art delivery centers based at Andheri – East in Mumbai. There are approximately 1200+ associates working in INDEC currently.

 INDEC Infra operates on the following service lines: Network Coordination Center (NCC/NOC), Data Center Infrastructure Support, IT Standards, Tools Engineering and Reporting Automation.

INDEC Cybersecurity provides 24/7 Security monitoring to detect & react on any suspicious activity in Saint- Gobain. It provides services on vulnerability scanning, web application firewall, endpoint protection, strong authentication, digital certificate, Win 10 MBAM and SFTS support.

Company Website:

https://www.saint-gobain.co.in/indec

Required Skills: Core PHP, PHP Framework, Angular JS, MY SQL

Key Responsibilities:

1. Maintenance of existing Portal developed in Core PHP

2. Redeveloping the existing portals using new technologies

3. Develop new portal as per user expectation using APIs

Job description

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application.

Responsibilities:

Have the passion and experience for building responsive, elegant and engaging experiences with future friendly web technologies

Integration of user-facing elements developed by front-end developers with server side logic

Writing reusable, testable, and efficient code with proper documentation

Design and implementation of low-latency, high-availability, and performance applications

Implementation of security and data protection

Integration of data storage solutions

Continually keep yourself and your design team updated with the latest changes in your industry’s standards

Requirements

1+ years Experience

Strong proficiency with JavaScript

Knowledge of Node.js, Express.js and other frameworks required to create a scalable and effective application

Understanding the nature of asynchronous programming and its quirks and workarounds

Good understanding of basics of SQL and/or NoSQL databases

Very strong understanding of working with at least one SQL or NoSQL database in node js(Without ORM preferably)

Understanding of commonly used node modules

Good understanding of server-side templating languages

Good understanding of server-side CSS pre-processors such as SASS, LESS, etc.

Basic understanding of front-end technologies, such as HTML5, and CSS3

Understanding accessibility and security compliance

User authentication and authorization between multiple systems, servers, and environments using OpenID, OAuth2.0, etc.

Creating secure and scalable APIs using standards like REST API, GraphQL, etc.

Integration of multiple data sources and databases into one system

Understanding fundamental design principles behind a scalable application

Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimising output to match the specific platform

Creating database schemes that represent and support business processes

Implementing automated testing platforms and unit tests

Proficient understanding of code versioning tools, such as GIT Critical thinker and problem-solving skills Team player Good time-management skills Great interpersonal and communication skills.