Sales Executive

Role Overview:

We are seeking a Tech Lead (5–14 yrs experience) to design, build, and scale the technology

foundation for our Support Excellence function. This role sits at the intersection of engineering,

product, and operations ensuring that our internal teams and, eventually, our end users

experience seamless, efficient, and data-driven support.

You will lead a small but high-impact team of engineers, own the support tooling roadmap, and

implement solutions that handle ticket triage, data quality issues, automation, and integrations

with our healthcare SaaS platform.

This is a hands-on technical leadership role ideal for someone who thrives on solving

operational challenges through technology, building frameworks from scratch, and enabling

customer-facing and internal support teams to scale effectively.

Key Responsibilities

1. Build & Enhance Support Platform:

● Own the engineering roadmap for support tooling — ticketing systems, triage workflows,

knowledge bases, and automation bots.

● Design and implement scalable support frameworks, ensuring fast triage, data-driven

escalation, and high-quality resolution.

● Integrate support tooling with product backend, CMS, and analytics systems to enable

context-aware assistance.

2. Technical Leadership & Delivery:

● Lead a small team of engineers (SEs and SSEs), providing guidance on design, architecture,

and coding standards.

● Stay hands-on with coding and reviews while enabling the team to deliver high-quality,

maintainable solutions.

● Partner closely with Program Managers and Business Analysts to translate requirements

into technical execution.

3. Automation, Data & AI-Driven Support:

● Implement automation workflows (bots, routing, notifications) to reduce manual load and

optimize SLA adherence.

● Drive the adoption of AI/ML solutions for ticket classification, triage, and predictive

resolution.

● Build analytics dashboards to track support KPIs (FRT, TTR, resolution quality).

● Partner with Product Managers, Designers, and Engineers to ensure delivery fidelity.

● Restore transparency and speed between business stakeholders and tech teams.

4. Cross-functional Collaboration:

● Work with Product, QA, Customer Success, and Ops to ensure support needs are captured

early in the roadmap.

● Serve as the engineering voice in discussions on escalation flows, release readiness, and

customer-facing support enablement.

● Collaborate with content and ops teams to power self-service experiences (knowledge

bases, FAQs, in-app help).

5. Documentation & Knowledge Management:

● Maintain technical documentation for support tooling, workflows, and integrations.

● Contribute to knowledge bases (internal + external) alongside ops and content teams.

● Foster a documentation-first culture to enable faster onboarding and smoother

collaboration.

What We’re Looking For

Must-Have

● 5–7 years of experience in software engineering, with at least 2+ years in a senior/lead

role.

● Proven track record in building internal platforms, support tools, or automation systems.

● Strong technical skills: Python/Node/Java, SQL, cloud services (AWS/GCP), and integration

experience with ticketing/support platforms (e.g., Zendesk, Freshdesk, ServiceNow, Jira

Service Management).

● Experience leading small teams and owning delivery from design → build → release.

● Excellent problem-solving skills with a bias for execution in fast-paced environments.

Nice to Have

● Exposure to SaaS or healthcare platforms with multi-tenant architecture.

● Familiarity with AI/ML-driven support solutions (classification, prediction, NLP chatbots).

● Hands-on experience with support metrics and dashboards (CSAT, SLA adherence, TTR).

● Knowledge of documentation frameworks (Confluence, Notion, Git-based wikis).

form :https://forms.gle/ncGqEJrJDvEDhXtL7

AI Researcher, Speech & Audio, Intern -

Internship Opportunity at JoshTalks AI Lab

(ai.joshtalks.com)

Location: Gurgaon, India

Type: Full-time Internship (6–12 months)

Who: Final-year engineering students or recent graduates passionate about AI/ML

in speech

About Us

At JoshTalks AI Lab, we believe that voice will be the primary medium of interaction

between man and machine. Our mission is simple yet ambitious:

● Help machines talk like humans.

● Build the benchmarks and datasets that become the backbone of global

progress in speech AI.

● Drive improvements not just through compute or algorithms — but through

high-quality, diverse, real-world data.

Our datasets today power some of the largest and most widely used speech

models in the world (you’ve definitely used them, even if we can’t name them

😉).

What You’ll Work On

This is not a “just another internship.” You’ll be directly contributing to the global

race to perfect speech AI:

1. Benchmarking the world’s speech models

○ Design and run evaluations for ASR and speech-to-speech systems.

○ Create benchmarks that will guide top AI labs on where their models

fail and where they shine.

2. Modeling & Fine-Tuning

○ Fine-tune speech recognition systems (like Whisper/wav2vec2) to push

Word Error Rates toward ~5%.

○ Experiment with multilingual, code-switched, and noisy speech

to mimic real-world conditions.

3. Impact at Scale

○ Your work won’t just sit in a paper. It will influence how the

world’s largest AI models get built, tested, and improved.

Who We’re Looking For

● Final-year undergraduates (B.Tech/B.E.) in CSE, EE, AI/ML, or related fields.

● Strong interest in speech, audio, NLP, or multimodal AI.

● Hands-on experience in one or more of:

○ Fine-tuning speech or language models (Whisper, wav2vec2,

HuBERT, SER, etc.)

○ Building speech-driven projects (assistants, classifiers, chatbots,

SER systems)

○ Working with PyTorch, TensorFlow, or Hugging Face transformers.

● Bonus: past projects on GitHub, Kaggle, or research papers.

Why Join Us

● Ownership: Even as a final-year student, you’ll get the chance to own

problems of global importance — from reducing ASR word error rates toward

5% to building benchmarks that influence how the next generation of

speech-to-speech models are developed. These are not side projects:

the problems you’ll work on may define how billions of people interact

with machines in the future.

● Front-row seat in speech AI: Your work will shape benchmarks and datasets

used by the world’s top model labs.

● Learning: Work with experts solving speech challenges across 20+

Indian languages and noisy, real-world audio.

● Impactful projects: The benchmarks and models you help build will

set direction for global AI progress.

● Startup energy, global scale: Small team, big impact — perfect for ambitious

builders.

● Co-Authorship: If any of the work you contribute to is published as a paper,

benchmark report, or dataset release, you will be credited as a co-author.

This means your contributions won’t just stay inside the lab — they’ll be

visible to the wider research community and part of the academic and

industry record.

Details

● Location: Gurgaon (on-site preferred for collaboration)

● Duration: 6–12 months

● Type: Paid Internship (full-time)

● Start Date: Flexible for final-year students (aligns with academic calendar)

If you’re someone who dreams of making speech AI as natural as human

conversation, this is your chance to work on the real frontier. Super interested?

Job description

• Hands-on experience in C#, http://asp.net/">ASP.NET, MVC, Web API, SQL Server.
• Experience in latest .Net framework versions (4/4.5/.Net Core 2.0 Frameworks), SQL Server 2008/2012.
• Experience in OOPS, HTML5, Bootstrap,CSS, AJAX/ JavaScript/ JQuery/ AngularJS and Angular 2.0 and web development.
• Excellent communication, analytical and interpersonal skills.
• .NET Full Stack (C#, MVC / .Net Core, WEB API, JSON, REST, JavaScript, Ajax)
• Good knowledge on Angular development, Angular JS
• knowledge in Azure cloud solutions.
• Developing and Hosting REST API Swagger and integration with angular.

Required Candidate profile Qualifications

• 5 – 8 years and above of professional software development experience.
• Improving system quality by identifying issues and common patterns and developing standard operating procedures.
• Enhancing applications by identifying opportunities for improvement, making recommendation and designing and implementing systems.

-Sell insurance policies and provide loans to potential clients/stakeholders.

-Seek out leads and new clients.

-Sell policies that protect individuals and businesses from financial loss

-Proven experience as an Insurance Sales Representative would be highly appreciated.

- Must be a target-oriented

- Take the extra mile to attract clients.

Requirement:

-Completed Bachelor's degree, good communication & problem-solving attitude. Knowledge about insurance plans.

-Need to have own vehicle

Requirement:

Own vehicle required

Location- Pune and Bangalore, Work from office

Roles & Responsibilities

• Keyword Research and Analysis:

Conduct comprehensive keyword research in Hindi to identify high-value and relevant search terms. Analyze keyword competition and trends to develop effective optimization strategies.

• On-Page Optimization:

Optimize website content, meta tags, headings, and other on-page elements for Hindi-focused keywords. Ensure content is well-structured, relevant, and accessible to search engines.

• Content Optimization:

Collaborate with content creators to develop SEO-friendly content in Hindi, ensuring proper keyword integration and relevance. Implement best practices for optimizing images, videos, and other multimedia content.

• Technical SEO:

Conduct regular website audits to identify and resolve technical SEO issues. Monitor website performance, crawl errors, and XML sitemaps to improve site health.

• Local SEO (Hindi Audience Market):

Implement local SEO strategies targeting specific regions where Hindi is prevalent. Optimize Google My Business listings and other local business directories.

• Link Building:

Develop and execute effective link-building strategies for Hindi-focused content. Build high-quality, relevant backlinks through outreach, partnerships, and content Promotion.

• SEO Reporting and Analysis:

Monitor, analyze, and report on key SEO performance metrics using tools like Google Analytics, Google Search Console, and third-party SEO tools. Provide actionable insights and recommendations based on data-driven analysis.

• Stay Current with SEO Trends:

Stay up-to-date with the latest SEO trends, algorithm changes, and industry best practices in both English and Hindi markets.

• Qualifications and Skills:

- Proven track record of successful SEO campaigns, particularly in Hindi-speaking markets.

- Fluent proficiency in Hindi and English languages, both written and spoken.

- Strong understanding of search engine algorithms and ranking factors.

- Experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, Ahrefs, etc.

- Ability to work collaboratively in a team and manage multiple projects.

- Up-to-date knowledge of SEO trends and best practices.

- Proven experience as an SEO Specialist with a focus on Hindi markets.

- Relevant certifications in SEO and digital marketing (e.g., Google Analytics, Google Ads, etc.) is a plus.

POSITION: Sales Executive

QUALIFICATION: Degree in Management, Business or Related Field

EXPERIENCE: Fresher/Experience

GENDER: Male

JOB DISCRIPTION:

• Faster Learning Ability passion for Sales
• Knowledge of CRM or Sales Management
• Negotiating Techniques and Marketing Tactics

LOCATION: Pondicherry

Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:

• Successful onboarding of professionals to buy their first pack
• Delivery of a high standard of customer success maintaining a single view per customer across channels
• Defining and leading the implementation of our customer success policies
• Selection and management of our customer success software
• Maintenance of the help site(s) and template responses - updating as new features become available
• Recruitment, training, and performance management of customer success staff

Requirements

• Experience in a high volume customer service environment
• Experience hiring and developing customer success staff
• A can-do attitude to get things done efficiently and resolve user queries in a single contact
• Excellent communication style and ability to stay calm under pressure

Desirable

• Knowledge of customer success platforms and how they work