
Location: Kaikondrahalli, Sarjapur Road Bangalore
Position Type : Fulltime
Qualification: Any Graduate (UG) Or Post Graduate (PG) (any 2 courses 75%, 1 60%) Or (all courses 60%)
Role and Responsibility - Inside Sales Executive
Able to identify prospects
Able to pitch products and services
Driven by targets and motivated to do sales
Outbound calling on data collected through lead generation activities / secondary data sources
Daily follow-ups on older leads and work on new leads
Good networking skills
Able to make 120-150 calls a day
Working days 6 days
Language preference: English and Hindi Or English + 2 regional language

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● Understanding of REST Services.
● Experience with Redis.
● Familiarity with database technology such as MySQL, MongoDB and Elasticsearch.
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Job Title: Call Centre Executive – Aquaculture Shrimp Feed
Location: [Specify City/Location]
Experience Required: 1 to 1.5 Years in Voice Process
Languages Required: Hindi or Bengali (Fluency mandatory)
Industry: Aquaculture / Animal Feed / Agriculture
Job Summary:
We are seeking a proactive and customer-focused Call Centre Executive to join our aquaculture division, specializing in shrimp feed. The role involves handling inbound and outbound calls, providing product information, resolving customer queries, and supporting the sales/technical team.
Key Responsibilities:
- Handle incoming and outgoing calls from farmers, dealers, and distributors related to shrimp feed products.
- Communicate effectively in Hindi or Bengali to understand customer needs and provide accurate product or service information.
- Assist in order placement, follow-ups, and delivery coordination.
- Record and maintain customer interaction logs in the CRM system.
- Provide basic technical guidance on shrimp feed usage as trained by the technical team.
- Coordinate with the field sales and logistics teams to ensure smooth customer service.
- Escalate unresolved queries to the concerned departments.
Requirements:
- 1 to 1.5 years of experience in a call centre/voice process role (preferably B2B or agriculture-related).
- Strong communication skills in Hindi or Bengali and basic English.
- Basic understanding or interest in aquaculture, agriculture, or animal feed is a plus.
- Good computer skills – MS Office, CRM, data entry.
- Customer-centric attitude with good problem-solving skills.
Preferred Qualifications:
- Experience working with rural/agricultural customers is an advantage.
- Background in agriculture/fisheries/aquaculture is desirable but not mandatory.
Employment Type: Full-Time


We are a passionate, dynamic, and balanced team. Our culture is open, direct, and merit-oriented. Our team has enormous depth across insurance, technology, fintech, strategy and investment. We have great investors partnering with us to help achieve our vision.
Riskcovry is one of the fastest growing startups in our space and we would love to have you onboard. Read more about us:
https://www.riskcovry.com/" target="_blank">https://www.riskcovry.com
https://www.linkedin.com/company/riskcovrycom/" target="_blank">https://www.linkedin.com/
We are looking for people who:
1. Have a strong bias for action and value speed over perfection.
2. Make decisions with this ethos: Customer > Company > Team > Me
3. Thrive in a flat and open organization
4. Recognize that frugality is the key to efficiency
5. Are self-starters and have a natural tendency to own company and team goals
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- Build the best-in-class UX based products
- State of Art technologies (Latest trends in the industry)
- Work with a well-knit team, almost like one’s family
- Startup culture and advantages of working in a co-working space
- Performance based career progress and high visibility with management and founders


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