Medical Representative - Sales

Job Summary

We are looking for an experienced AI Data Architect to design and build an enterprise AI-ready data platform that serves as the single source of truth for AI applications, including RAG, Agentic AI, Conversational AI, ML models, and analytics.

Key Responsibilities

• Design enterprise AI data platform and Lakehouse architecture.
• Build batch & real-time data pipelines.
• Develop semantic models, knowledge graphs, and vector databases.
• Architect RAG and LLMOps infrastructure.
• Implement data governance, security, and AI observability.
• Modernize legacy data platforms to cloud-native architectures.

Required Skills

• Python, SQL, PySpark
• Databricks, Delta Lake, Snowflake
• Kafka, Spark Structured Streaming
• AWS / Azure
• LangChain, LlamaIndex
• OpenAI, Claude, Bedrock
• Pinecone, FAISS, ChromaDB, Neo4j
• MLflow, Docker, Kubernetes, Terraform
• FastAPI, GitHub Actions, Jenkins
• Data Governance, RBAC, CI/CD

Requirements

• 12+ years in Data Engineering/Data Architecture.
• Experience with AI/ML, RAG, LLMOps, and enterprise AI platforms.
• Strong expertise in Lakehouse, Data Mesh, Cloud, and Vector Databases.
• Hands-on experience with enterprise-scale AI data architecture and governance. 

Job Title: Customer Support Team Lead

📍 Location: Bangalore

💼 Employment Type: Full-time

🕒 Shift: [Day / Rotational]

👥 Team Size: 8–15 agents (approx.)

Job Summary

We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.

Key Roles & Responsibilities

A. Team Management & Performance

• Lead, coach, and manage a team of customer support executives
• Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
• Conduct regular 1:1s, performance reviews, and feedback sessions
• Prepare rosters and manage attendance to ensure adequate coverage

B. Operations & Service Delivery

• Ensure smooth handling of inbound/outbound calls, emails, and chats
• Act as the first point of escalation for customer issues
• Ensure adherence to processes, SOPs, and quality standards
• Identify gaps and drive process improvements

C. Quality, Training & Compliance

• Conduct call audits and quality checks
• Identify training needs and coordinate with training/QA teams
• Support onboarding and nesting of new joiners
• Ensure compliance with company policies and regulatory requirements

D. Reporting & Stakeholder Coordination

• Prepare and share daily/weekly MIS and performance reports
• Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
• Share insights, trends, and improvement opportunities with management

Qualifications & Skills

• Graduate in any discipline (Postgraduate preferred)
• 5–8 years of experience in customer support, with 2–3 years as Team Lead
• Strong understanding of contact center metrics and SLAs
• Excellent communication, people management, and problem-solving skills
• Proficiency in MS Excel and CRM tools
• Ability to work in a fast-paced, target-driven environment

Preferred Skills

• Experience in BPO / Customer Support / Healthcare support (if applicable)
• Exposure to multi-channel support (voice, email, chat)

About the Role:

We are seeking an expert in SAP GRC Access Control & IAG. The candidate will be responsible for integrating SAP GRC with cloud-based applications, as well as managing role import/export and ensuring effective risk analysis.

Responsibilities:

1. Hands-on experience in integrating SAP GRC with both cloud-based and non-SAP systems using IAG Bridge.
2. Lead and implement SAP IAG Bridge from a security perspective.
3. Perform troubleshooting, root cause analysis, and resolution of IAG – GRC Bridge connectivity issues.
4. Manage provisioning workflows for cloud applications and on-premise systems.
5. Configure IPS Properties for Source, Target, and Proxy systems.

Key Skills:

Good knowledge of IAM related protocols such as SCIM, SAML, OAuth, and Kerberos.

Requirements:

1. Degree in Engineering with over 8 years of hands-on implementation of Core SAP GRC and IAG, BTP Modules.
2. Experience as a Senior Consultant on large SAP implementations.

Behavioral Requirements:

1. Strong commitment and determination to work towards the overall success of the group.
2. Excellent communication and strong business experience.

Job Title: Client Servicing Executive – Digital Marketing

Location: Indore

Experience: 1–3 years

Industry: Advertising / Digital Marketing

Key Responsibilities:

• Act as the main point of contact between the agency and clients for digital marketing projects.
• Understand client needs, objectives, and brand strategy to develop effective digital marketing solutions.
• Coordinate with internal teams (creative, strategy, media, content) to ensure timely delivery of campaigns.
• Prepare and present campaign plans, performance reports, and recommendations to clients.
• Monitor and manage campaign performance across platforms like Google Ads, Meta (Facebook/Instagram), LinkedIn, etc.
• Conduct regular check-ins with clients to maintain strong relationships and identify new business opportunities.
• Ensure client satisfaction and retention through proactive communication and problem-solving.

Key Skills Required:

• Strong communication and interpersonal skills
• Excellent client handling and relationship-building skills
• Understanding of digital marketing platforms and tools (SEO, SEM, SMM, Analytics, etc.)
• Ability to manage multiple projects and deadlines
• Proficiency in MS Office, Google Workspace, and reporting dashboards
• Problem-solving attitude and team coordination

Qualifications:

• Graduate in Marketing, Mass Communication, or a related field
• Prior experience in a digital or advertising agency is mandatory
• Agency background preferred (freelancing experience not considered for this role)

Job Description:

We are looking for a Python Developer to join our team and help us

develop and maintain various software products. A self-driven coder with a zeal to

learn and work on multiple projects. Ultimately responsible for building highly

responsive web applications that align with our business needs.

Required Skills:

1. Extensive experience developing enterprise applications using Python.

2. Extensive experience in designing applications using the framework Django Flask.

3. Must have good hands-on Django and Django Rest Framework for web

framework.

4. Familiarity with some ORM (Object Relational Mapper) libraries.

5. Able to integrate multiple data sources and databases into one system

6. Understanding of the threading limitations of Python, and multi-process

architecture.

7. Basic understanding of web mark-up, front-end technologies such as JavaScript,

HTML5, and CSS3 .

8. Extensive experience with MySQL or any relational database.

9. Familiarity with event-driven programming in Python.

10. Must be well versed with Docker.

11. Understanding of the differences between multiple delivery platforms, such as

mobile vs desktop, and optimizing output to match the specific platform.

12. Strong unit test and debugging skills.

13. Knowledge of AI, and chat GPT will be added.

14. Should have experience in LANG Chain.

15. Proficient understanding of code versioning tools.

16. Must have basic knowledge of Machine Learning or Bots & and work experience is a plus.

Roles and Responsibilities:

1. Should be responsible for the development of applications in Python (Framework).

2. Integration of user-facing elements developed by front-end developers with server-side logic.

3. Will be mainly responsible for developing with Django & Flask framework.

4. Will be responsible for writing reusable, testable, and efficient code.

5. Will be working in a team or individually as per the requirement.

6. Can also be involved in client handling, and requirement gathering as per the demand of the project.

7. Prime focus will be ensuring high performance and responsiveness to requests from the front-end

Someone who has prior experience in Product Analytics/Marketing Analytics/Growth Analytics/Consumer analytics domain.

Has the ability to define success metrics for different initiatives or campaigns, drive ROI analysis & provide recommendations.

Strong analytics acumen and problem solving skills.

Good understanding of Clickstream/App events data, ability to build and understand user journeys across platforms.

Understanding of LTV modelling

Strong SQL skills and comfortable with python programming.

Basic knowledge of different regression models & clustering techniques.

▪ Identifies business opportunities by identifying prospects.

▪ Sells products by establishing contact and developing relationships with prospects. 

▪ Recommends solutions to issues in constructive ways.

▪ Outbound calling on data collected through lead generation activities / secondary data sources. 

▪ Conducts daily follow-ups on older leads and work on new leads.

▪ Maintains quality service by establishing and enforcing organization standards. 

▪ Is energetic, well-spoken, and eager to close sales deals and generate revenue for the organization.

Job Description:

We are looking for an experienced JavaScript developer who is proficient with React.js. The primary focus of the selected candidate would be on developing user interface components implementing and executing them following well-known React.js workflows (such as Flux or Redux). Also ensuring that these components and the overall application are robust and easy to manage. A commitment to collaborative problem solving, sophisticated design, and quality products are important.

Responsibilities:

• Developing the latest user-facing features using React.js
• Designing a modern highly responsive web-based user interface
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high-quality code
• Learn and understand user interactions
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers
• Coordinating with various teams working on distinct layers
• As a React.js Developer, you will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. 

Technical skills:

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Prior experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with more current specifications of ECMAScript
• Prior experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Familiarity with HTML / CSS
• GIT experience is a plus
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization

• Should be comfortable working in support with development projects
• Experience working on Spring (MVC, Boot, Batch, Security, Data)
• 4-5 years experience in Java-J2EE Development.
• Individual contributor.
• Extensive technical experience and development expertise in Core Java, J2EE.
• Experience working with and applying Design patterns to solve problems.
• Good in development code in Java/J2EE, new oracle query, procedures, functions, design the page, validate of java/Script
• Should be able to identify, track and mitigate risks to the product.

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript)
• Knowledge of multiple back-end languages (e.g. Javascript, PHP, WordPress) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache)
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or relevant field