- Illustrating design ideas using storyboards, process flows and sitemaps
- Designing graphic user interface elements, like menus, tabs and widgets
- Preparing and presenting rough drafts to internal teams and key stakeholders
- Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
- Identifying and troubleshooting UX problems (e.g. responsiveness)
- Conducting layout adjustments based on user feedback
- Adhering to style standards on fonts, colors and images
- Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
What you need to have:
- Proven work experience at least 2years as a UI/ UX Designer or similar role
- Portfolio of design projects required
- Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
- Team spirit, strong communication skills to collaborate with various stakeholders
- Good time-management skills
Similar jobs
Job Title: Customer Success Associate
Location: Remote/Hybrid/On-Site (Flexible based on candidate preference)
Employment Type: Full-Time
Reports To: Customer Success Manager
About Kitaabh
Kitaabh is on a mission to revolutionize accounting for Indian SMEs. Positioned as the fastest and Insightful keyboard-driven accounting platform, Kitaabh offers speed, insights, and seamless compliance integration. We are redefining how entrepreneurs, accountants, and auditors manage their financial data, empowering them to focus on what truly matters.
As a Customer Success Associate, you’ll play a vital role in ensuring our users derive maximum value from Kitaabh, fostering lasting relationships, and driving product adoption.
Key Responsibilities
1. Customer Onboarding & Training:
• Guide new users through the onboarding process, ensuring they are equipped to use Kitaabh effectively.
• Conduct virtual and in-person training sessions for entrepreneurs, accountants, and auditors.
2. Customer Support & Issue Resolution:
• Act as the first point of contact for customer queries via chat, email, and phone.
• Troubleshoot and resolve user issues promptly, escalating complex cases to the technical team when needed.
3. Product Adoption & Retention:
• Proactively engage with customers to ensure they are utilizing the platform to its fullest potential.
• Identify and address usage gaps by suggesting features or solutions tailored to the customer’s needs.
4. Feedback Collection & Reporting:
• Collect user feedback and share insights with the product and development teams to drive continuous improvement.
• Maintain detailed records of customer interactions in the CRM system.
5. Building Relationships:
• Foster strong relationships with key customers to drive loyalty and referrals.
• Understand the unique needs of accountants, auditors, and entrepreneurs and position Kitaabh as the ultimate solution for their challenges.
6. Collaboration Across Teams:
• Work closely with the sales, marketing, and product teams to address customer challenges and drive adoption campaigns.
Qualifications & Skills
1. Essential:
• Bachelor’s degree in Commerce, Business Administration, or a related field.
• 1–2 years of experience in customer support, customer success, or a similar role in SaaS or tech-driven products.
• Excellent verbal and written communication skills in English and Hindi.
2. Preferred:
• Experience in the accounting/financial software domain or familiarity with tools like Tally or Zoho Books.
• Multilingual abilities (regional Indian languages).
3. Technical Skills:
• Proficiency in CRM tools and support software.
• Basic understanding of accounting principles or willingness to learn.
4. Soft Skills:
• Empathy, patience, and a customer-first mindset.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
We are currently hiring an IT Product Manager to join our team and be responsible for the product strategy & roadmap.
If interested Share your updated Cv with the below details
Company's Name: - WeAssemble
Weblink: - www.weassemble.team
Location:- Prabhadevi, Mumbai
Designation: - Product Manager
Experience: - Minimum 2 year
Salary up to 6 LPA
Responsibilities
- Analysing product performance and redesigning as required
- Designing, developing, and managing activities from product definition & planning to production and release
- Developing the product strategy and roadmap
- Managing prioritization and trade-offs between customer experience, business impact, performance, and post-launch support
- Working cross-functionally with design and technology teams to ensure the timely and quality release of product/ enhancements
Requirements
- You possess a Degree in Computer Science, Engineering or a related field
- You have a strong background in software engineering as well as prior experience in product management
- You have prior experience in managing a product throughout its lifecycle
- You possess strong problem-solving and prioritization skills
- You have excellent interpersonal and communication skills
- You can work effectively with cross-functional teams
- The ideal candidate must have 1 - 4 years of product management experience.
Meghal Majithia |
HR Recruiter - WeAssemble (Vimontera Consultancy LLP) |
Responsibilities:
- Build user journeys and communication strategies for every funnel the user goes through in the app
- Build highly engaging campaigns across user funnels to increase conversion rates
- Drive repeat users, referrals through Email, Push Notifications and other product touchpoints
- Plan & run defined experiments - test open rates, CTR, messaging, conversion rates and renewals.
- Work with internal and external stakeholder to seamlessly drive all campaigns
- Constantly look for funnel drop offs and optimise every step to increase conversion rates
- Share data on daily, weekly and monthly basis with the larger team
Requirement:
- 5+ years of hands-on experience in working with user engagement platforms like WebEngage
- Experience in building user funnels across app and web and proven record of successfully driving engagement and conversions
- Knowledge of HTML coding to create emailers is a must
- Experience working in a B2C product or Edtech is preferrable
Security (AM/Executive)
• To design the security infrastructure / policies for the organisation, implement & monitor the same
• To ensure security compliance with respect to recommendations received from government agencies like CEA, NCIIPC
• Design, review, implement & monitor IT security related controls as part of Internal
• Controls, IFC, ERM
• ISMS certification (ISO 27001) for IT systems; this will include preparation and periodic review of policies and SOPs, regular trainings and maintaining records in prescribed formats
• Conducting internal security audit and generating reports by deploying VA tools
• Periodic security/VAPT audits and implementation of the findings
• IT security related new initiatives like - Security Operations Centre (SOC), Security Information and Event Management (SIEM), cloud security, EMM-enterprise mobility management
• Creating IT Security awareness within the organisation
Responsibilities :
- Implement game functionality as per communicated design
- Translate design specifications into functional game
- Communicate with other team members to establish an effective pipeline and integrate media assets
- Design, build, and maintain efficient, reusable, and reliable code
- Ensure the best possible performance, quality, and responsiveness of applications
- Help maintain code quality
Mandatory Skills with Experience (in years) :
- Excellent knowledge of Unity, including experience with scripting, textures, animation
- Experience with mobile (android & iOS) & WebGL game development
- Experience with android & apple app store configurationbuild upload
- Proficient knowledge of socket.io for socket communication
- Experience optimizing memory and space usage for support of older hardware
What you will do:
- Working closely with the engineering team to guide and drive the roadmap
- Driving superb execution against plan anticipating risk and leading discussions via frequent, clear communication (both internally and with customers)
- Owning the product metrics driving scale, efficiency and experience
- Working closely with business to build the growth road-map
Desired Candidate Profile
What you need to have:- B.E/BTech and/or MBA
- At least 4 years of product management experience where you have played a significant role in the creation of new products or had end to end ownership of a product
- B2C product management experience, preferably in lending tech startups
- A strong technical background, enabling meaningful contribution to technically-driven features
- Previous development experience in some form is required
PriceLabs (https://www.chicagobusiness.com/innovators/what-if-you-could-adjust-prices-meet-demand" target="_blank">chicagobusiness.com/innovators/what-if-you-could-adjust-prices-meet-demand) is a cloud based software for vacation and short term rentals to help them dynamically manage prices just the way large hotels and airlines do! Our mission is to help small businesses in the travel and tourism industry by giving them access to advanced analytical systems that are often restricted to large companies.
We're looking for someone with strong analytical capabilities who wants to understand how our current architecture and algorithms work, and help us design and develop long lasting solutions to address those. Depending on the needs of the day, the role will come with a good mix of team-work, following our best practices, introducing us to industry best practices, independent thinking, and ownership of your work.
Responsibilities:
- Design, develop and enhance our pricing algorithms to enable new capabilities.
- Process, analyze, model, and visualize findings from our market level supply and demand data.
- Build and enhance internal and customer facing dashboards to better track metrics and trends that help customers use PriceLabs in a better way.
- Take ownership of product ideas and design discussions.
- Occasional travel to conferences to interact with prospective users and partners, and learn where the industry is headed.
Requirements:
- Bachelors, Masters or Ph. D. in Operations Research, Industrial Engineering, Statistics, Computer Science or other quantitative/engineering fields.
- Strong understanding of analysis of algorithms, data structures and statistics.
- Solid programming experience. Including being able to quickly prototype an idea and test it out.
- Strong communication skills, including the ability and willingness to explain complicated algorithms and concepts in simple terms.
- Experience with relational databases and strong knowledge of SQL.
- Experience building data heavy analytical models in the travel industry.
- Experience in the vacation rental industry.
- Experience developing dynamic pricing models.
- Prior experience working at a fast paced environment.
- Willingness to wear many hats.
TECHNICAL SKILLSET REQUIRED:
- Experience building and maintaining code for:
- Android platform (Eclipse/Android Studio, Java, Android SDK) OR
- Any other platform, with proven track record of picking up new skills
- Hands-on experience with modern technologies.
- Excellent Java programming skills
- Excellent analytical, debugging and troubleshooting skills (battery usage, network usage optimization, etc)
- Passion for usability, simplicity and consistency in software development.
- Excellent communication and collaborative skills.
- Exposure to Agile methodologies
- Bonus points for Knowledge of major mobile platforms (iOS, WP8, etc.)
POSITION:
- Be part of fastest growing eCommerce platforms in exciting application areas like core commerce, supply chain, logistics and fulfilment, merchant, mobile commerce, analytics, automation and a lot more for the global markets positioned for Asia.
- Develop awesome new features front to back (using Java and Android SDK)
- Responsibilities will include all aspects of software development from design, coding, testing, customer feedback and maintenance.
- Work with a team of amazing developers and designers to build simple, beautiful and consistent user experiences for our mobile apps
- Invent and prototype new features, then build, test and ship them in our products.
- Drive the implementation of new technologies which improve our ability to build great products.
QUALIFICATION
- A Bachelor’s degree in Computer Science (or equivalent experience)