SEO Strategist

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Role:

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications 

Requirements:

• Associate / Bachelor's degree or equivalent experience
• 4+ Years in management
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+
• Project management skills
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Fluent in English.
• Demonstrated verbal and written communication skills.

Responsibilities:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
• Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Drive business improvements based on customer feedback
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Interpret data that translates into action to improve the team.
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Work with Product to prioritize customer features and requests
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Collaborate with product team by providing status updates and customer feedback
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

We are looking for a strategic, driven, and creative marketing mind to join our team and own all of our prospect-facing digital marketing efforts through the buyer’s journey. Working collaboratively with the founders, the digital marketing manager will be responsible for overseeing all online demand generation programs for Sarcon. This includes, but is not limited to, channels and tactics such as SEO, CRO, landing page optimization, SEM (AdWords), paid social, third-party review sites, and more. This position will play a lead role in expanding our presence, regularly optimizing our existing and upcoming channels, and evolving our brand outreach.

• Lead digital marketing planning and execution against specific MQL, MQA, pipeline, and revenue goals
• Strategize, execute, and measure all paid search, search ads, social ads, banner and display ads, etc.
• Own the strategy for all on-page SEO, landing page optimization, and conversion rate optimization
• Work collaboratively with other marketing team members and the Sales team on evolving our email nurture strategy and full-funnel prospect outreach
• Create and organize marketing and content calendars, deliverables, and program documentation
• Play a role in evolving our technology stack, discovering new opportunities for us to reach prospective customers
• Work closely with Sales on feedback, collaboration, and education

• Have 5+ years of experience in marketing
• Have proven experience creating, managing, and optimizing marketing programs resulting in new business and positive ROI
• Have a strong history of B2B (preferably SaaS) marketing experience
• Have working knowledge of all Google platforms, including AdWords and Analytics
• Demonstrated ability to shift marketing messaging, tactics, and strategy for small, medium, and enterprise-sized companies
• Have strong analytical and critical thinking skills
• Work collaboratively and respectfully with other team members, regardless of position
• Have strong oral and written communications skills
• Enjoy learning and growing in new environments
• Experience working directly with Sales

JOB PURPOSE

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• Develop .NET Core applications using React JS reusable components as per need / client specifications
• This is a hands-on role which involves writing code, testing, and deploying finished web applications and libraries

MAJOR ACCOUNTABILITY

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• Design, rapid prototype, and implement a scalable, reliable and maintainable node based web application
• Enforce code quality through test driven development
• Enhance, refactor, and continuously improve the existing codebase
• Collaborate closely with team to define product requirements
• Aggressively collect, analyse, and act on data about product performance
• Communicate effectively with technical and non-technical people
• Proactive in keeping your skills updated

ESSENTIAL SKILLS & EXPERIENCE

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• Excellent working knowledge of .NET Core, React JS, JavaScript.
• 4-6 year's overall .NET development experience (At least 2 years of experience in React JS)
• Experience in working with databases - SQL and Non-SQL Databases
• Experience in any visualization JS libraries like D3 JS / Charts JS / Sync Fusion / Fusion Charts will be an added advantage.
• GraphQL
• Hooks 
• Redux / Flux 
• TypeScript 

EDUCATION

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• Minimum education: Any Graduate BE / B.Tech would be desirable
• Languages: Excellent English written & spoken

We are seeking a highly motivated Sales Executive to join our dynamic team. As a Sales Executive, you will play a crucial role in driving the growth and success of our organisation. You will be responsible for identifying and pursuing new business opportunities, developing and maintaining client relationships, and achieving sales targets. The ideal candidate should have a strong background in CRM sales, IT sales, DGM sales, and B.

Requirements:

1. Proficiency in English
2. Bachelor's degree in Business Administration, Marketing, or a related field.
3. Proven experience as a Business Development Executive or in a similar sales role, preferably with 2-3 years of experience.
4. Strong knowledge and understanding of CRM sales, IT sales, DGM sales, and B2B sales processes.
5. Excellent communication and interpersonal skills, with the ability to build and maintain relationships at all levels.
6. Demonstrated ability to meet or exceed sales targets and deliver results.
7. Strong negotiation and closing skills.
8. Self-motivated and target-oriented, with the ability to work independently and as part of a team.
9. Proficiency in using CRM software and other sales tools to track leads, opportunities, and sales activities.
10. Strong analytical and problem-solving skills.
11. Willingness to travel as needed.

Role - Sales Manager

• ShareNest is India's first technology-enabled, asset-light marketplace that makes second home ownership accessible, affordable and enjoyable for everyone. ShareNest's vision is to enrich lives by democratizing second home ownership, making it enjoyable and making it accessible for all. Our innovative co-ownership model is a unique combination of owning an aspirational, fully managed second home along with the benefit of financial upside from real estate investment.
• Founded by the Business Head of India's first PropTech Unicorn, ShareNest has secured $1.5 million in a seed round from marquee investors, industry leaders and unicorn founders which will help build a base for the business to scale it to new heights.

Strategic

Key Responsibilities :

• Create an action plan to seek out and target new customers and new sales opportunities, and initiate an action plan to approach and secure new business for the Company.
• Take accountability for the qualified leads, and see it through the sales funnel which includes site visits, OBM, client meetings etc. to achieve the sales target
• Curate prospective buyers and move customers through the sales funnel and cycle
• Build and maintain a productive and cooperative relationship with the clients
• Coordinate with Marketing Department to organize marketing and advertising events.

Required Skill-set

• Graduate from any field with 2-3 years of experience in real estate sales
• Should have excellent communications skills and interpersonal skills
• Track record of over-achieving sales target and a target-driven attitude
• Ability to work in a fast-paced environment, open to travel and take up new challenges

What you need to have:

Candidates with max 30 days NP will be considered.

Key Responsibilities:

We are looking for an experienced talented Java developer who wants to be a part to build world class product. The main part of the job will consist in the development of cloud based applications using Microservice platform using Java, sprint boot.  You must have a strong and demonstrated aptitude for technology having hands-on experience. Your technical responsibilities will span the domains of application development and application support.

The successful candidate will possess the following competencies:

• Experience: Minimum 2 years’ experience required
• Experience with developing application using Java and Java EE, Spring, Spring MVC and spring boot.
• Experience with user interface development using languages such as, CSS, HTML/HTML5, JavaScript framework like React js, Angular Js
• Experience with Web Services (JSON, REST, JAX-RS, Spring based REST services)
• Experience with messaging products like RabbitMQ, ActiveMQ
• Experience with distributed processing framework like Apache Flink, Apache Spark a plus
• Experience with NoSQL database a plus.
• Experience with developing mobile optimized websites and apps
• Experience with development tools like Eclipse, Git, Gradle, Sonar, Jenkins, Jira etc.
• Strong analytical, communication and team collaboration skills
• Experience in agile and SCRUM methodologies
• Experience in developing applications for transportation and logistics industry a plus.

Required Level of Education: