BUSINESS DEVELOPMENT MANAGER

📢 Job Opportunity – Digital Marketing & Customer Support (Fresher/Intern)

📍 Location: Hyderabad / Gurugram

💼 Experience: 0–1 Year

🎓 Qualification: Any Graduate

✅ Certification / Internship in Digital Marketing is Mandatory

🔹 Role Overview:

We are hiring enthusiastic freshers for a blended role in Digital Marketing and Customer Support. The candidate will support our digital campaigns, engage with customers, and assist in online brand activities. This is a great opportunity to start your career with practical exposure and learning.

🔹 Key Responsibilities:

• Assist in planning and executing digital marketing campaigns (SEO, SEM, Social Media, Email Marketing).
• Handle customer queries via email, chat, and calls, ensuring timely resolution.
• Monitor and analyze campaign performance to suggest improvements.
• Coordinate with internal teams for content and campaign execution.
• Maintain customer satisfaction by providing quality support.

🔹 Required Skills:

• Strong communication and problem-solving skills.
• Basic knowledge of SEO, Google Ads, Social Media, and Analytics.
• Customer-first attitude with good interpersonal skills.
• Ability to multitask and learn quickly.

Job Overview:

We are seeking an enthusiastic Telecaller to join our dynamic sales and marketing team. In this role, you will be pivotal in reaching out to potential clients, presenting our EdTech products and services, and generating valuable leads. Your efforts will directly contribute to expanding our customer base and driving company growth.

Key Responsibilities:

• Outbound Calls: Initiate calls to potential clients, including schools, colleges, and individual learners, to introduce them to our EdTech solutions.
• Lead Generation: Identify and qualify leads through proactive cold calling and follow-up on inquiries.
• Product Explanation: Clearly explain our offerings, address questions, and handle concerns to spark interest and engagement.
• Follow-Up: Maintain regular contact with leads and prospects to nurture relationships and guide them through the sales process.
• Database Management: Accurately update and manage customer databases with relevant information.
• Reporting: Provide regular reports on call activities, lead status, and progress towards sales targets.
• Customer Feedback: Gather and communicate customer feedback to enhance our product offerings and improve satisfaction.
• Collaboration: Coordinate with the sales team to ensure seamless transitions from lead generation to sales closure.

Qualifications:

• Experience: 1-2 years in telecalling, ideally within the Banking sector.
• Communication Skills: Exceptional verbal communication skills with a clear and engaging speaking style.
• Customer-Centric: Strong ability to understand and address customer needs effectively.
• Persistence: Proven track record of handling rejection and staying motivated to meet targets.
• Tech-Savvy: Comfortable with CRM software and telecalling tools.

General Description:

Safety Connect is a leading company in the domain of enterprise field force safety. We are looking for a high-energy and dynamic Sr. Product Manager to join our growing team.

The Senior product manager will manage the successful development and implementation of the product from beginning to end. This person will see strategic ideas from design and testing to implementation and market introduction.

Roles and Responsibilities:

• Build and share product strategy: Help distil the ideas and needs of stakeholders into clear quarterly and annual goals that meet the needs of Picnic and our users
  • You will also ensure stakeholders have a solid understanding of the product and its capabilities to ensure company-wide success
• Guide new feature creation: Draft, distribute, validate and update product briefs and product requirement documents
  • Answer questions and troubleshoot issues throughout the release lifecycle, communicating with engineers through our ticket management and knowledge base tool
• Increase Safety Connect’s focus on the user: Help establish a metrics-driven analysis of user behaviour and solicitation of user feedback.
  • Work with clients to understand their unique needs and pain points
  • Capture and share client feedback with the team to best investigate ways to create a solution
  • Report the success of the products and strategize improvements needed
• Be the glue: A senior product manager at a startup like Safety Connect has unique visibility across teams, allowing them to see problems and solutions that might otherwise be missed
  • Spotting problems and managing their resolution in an ongoing, ad hoc way is a critical part of product management success at Picnic

Qualification required:

• 5 year’s experience in product management
• Experience in product management in Enterprise SaaS
• A strong individual contributor who can also lead people and teams
• Impeccable analytical mindset, project management, and organizational skills
• Experience working directly with engineering teams to deliver valuable features and capabilities

Work Location:Mumbai,Gurgoan,Indore,Bangalore,Hyderabad

• J2EE
• Web services
• JSON
• JSP Servlet
• Exception handling
• Multithreading
• Rest API
• Microservices

• Design and implementation of the frontend applications and Mobile apps
• “Pixel-perfect” implementation of our approved user interface
• Ability to understand business requirements and translate them into technical requirements
• Break features into simpler granular tasks, estimate effort required, and identify dependencies
• Work with Analyst and back end developers to deliver a seamless user experience
• Write clean, efficient, maintainable code with good test coverage
• Build reusable code and libraries for future use and optimize the application for maximum speed and scalability
• Test and Debug as required

Expected Qualifications and Key Skills

• BSc or B.E in Computer Science / Engineering from a tier-1 college in India or abroad
• Proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Strong understanding of UI/UX, responsive design, cross-browser compatibility, AJAX, and general web standards
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript/TypeScript
• Experience with data structure libraries (e.g., Immutable.js)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Proficiency with Git / Version control

Candidate is expected to do:-

- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Research accounts, identify key players and generate interest.

- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals.

Requirements:-
- Min graduation but we prefer people with MBA (marketing)

- folks with titles – Inside sales in software / Business development

- Need to have a sale quota

- Proven inside sales experience.
- Track record of over-achieving quota.

- Strong phone presence and experience dialing dozens of calls per day.
- Proficient with corporate productivity and web presentation tools.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.

Shift Timing : US 6:30 pm to 3:30 pm