Accounts Manager - FP&A

Key Responsibilities:

• Make outbound calls to customers and explain products/services in Tamil
• Handle inbound customer queries politely and professionally
• Maintain call logs, update customer records, and follow up regularly
• Achieve daily/weekly targets for call volume and lead conversion
• Provide accurate information and resolve customer concerns
• Report call status and feedback to the team lead/manager

Requirements:

• Good communication skills in Tamil (additional languages a plus)
• Basic computer knowledge and typing skills
• Patience and customer-friendly attitude
• Previous experience in telecalling or customer service is an advantage
• Minimum qualification: 10th/12th/Any Degree

Category: Software Development

Type: Internship (Remote)

Location: Remote (India)

Time Zone: GMT+05:30 (Asia/Kolkata)

Experience Range: 2 - 4 years (preferred)

Salary: ₹0L - ₹20L per year (based on skills & experience)

ESOPs Available: Yes

Job Description:

The Standard School of Machine Learning (TheSSML) is seeking a Generative AI Intern to work on cutting-edge AI research, model development, and applications in generative models. This is an exciting opportunity to gain hands-on experience in AI-driven content creation, large language models (LLMs), and deep learning-based image/video generation.

Key Responsibilities:

• Research and develop Generative AI models (GANs, VAEs, LLMs, Stable Diffusion).
• Fine-tune large language models (LLMs) for text generation and automation.
• Work on AI-based image, video, and audio generation using deep learning techniques.
• Optimize AI models for performance, scalability, and real-world applications.
• Collaborate with researchers and engineers to improve AI-based creative tools.
• Experiment with prompt engineering and prompt tuning for LLMs.
• Work with Google Vertex AI, AWS, or Azure AI to deploy models.

Must-Have Skills:

• Python, TensorFlow, PyTorch
• Machine Learning & Deep Learning (GANs, VAEs, Transformers)
• NLP & LLMs (GPT, BERT, Stable Diffusion, DALL·E)
• Data Preprocessing & Model Optimization
• Prompt Engineering & AI Content Creation

Good-to-Have Skills:

• Experience with MLOps and AI model deployment
• Knowledge of computer vision and multimodal AI models
• Familiarity with vector databases & retrieval-augmented generation (RAG)

Why Join Us?

• Work on real-world AI projects in a fast-paced research environment.
• Mentorship from industry experts in AI/ML.
• Opportunity to transition into a full-time role based on performance.

Role & Responsibilities

• Design and develop complex, scalable web applications using Django and Python.
• Collaborate closely with the product and design teams to define feature specifications.
• Contribute to all phases of the development lifecycle - requirements analysis, development, testing, and production release.
• Proactively identify bottlenecks in the system and work to mitigate them.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Interface with clients to understand their business, goals, and visions for products.
• Assist in the preparation and execution of technical meetings with clients.
• Provide technical support to clients, help them understand our services, and resolve their issues timely.

Preferred Candidate Profile

• 3+ years of experience in Django and Python development.
• Strong understanding of the Django framework and Python language.
• Good understanding of front-end technologies (HTML, CSS, JavaScript, AJAX).
• Familiarity with RESTful APIs and Django Rest Framework.
• Experience in working with relational databases (PostgreSQL, MySQL).
• Excellent debugging and optimization skills.
• Good understanding of software design patterns and principles.
• Must be fluent in English, with excellent written and verbal communication skills.
• Comfortable with working in a client-facing role and able to handle communications effectively.
• Ability to work independently in a remote setup, manage tasks and time effectively.
• Bachelor's degree in Computer Science, or a related field.

Perks and Benefits 

• Salary: ₹ 7,00,000 per annum.
• Work-from-home opportunity, offering a flexible work schedule.
• Regular virtual team bonding activities.
• Continuous learning opportunities with access to online courses.
• Performance-based bonus structure.
• Opportunities for growth and career advancement in a fast-growing company.
• A team that values and prioritizes work-life balance.

If you meet the qualifications above and are interested in pursuing this role, we would love to hear from you. Apply now and join our dynamic team!

About FirstPrinciples & The Role

FirstPrinciples is a Tech Holding company and this role is specifically working with the Web Design Team. This team collaborates with the different marketing teams (internal & clients) to design and develop marketing driven websites that generate leads. The role requires an individual to have an eye for design, conceptual understanding of SEO and digital marketing, and knowledge of the WordPress CMS. This role requires an individual to have strong attention to details and strong project management and stakeholder management skills.

Executive Summary
This role is for a design and marketing focused Project Coordinator who will work on website design and development projects. We typically use WordPress as our CMS and iterate fast on websites depending on the requirements from the marketing team. We are looking for someone who is a strong communicator, an eye for design, and is able to make minor content changes as required. 

Requirements

• Conceptual understanding of SEO and Digital Marketing Principles
• Strong eye for web and mobile site design
• Past experience working with the WordPress CMS
• Decent copy writing skills to give direction to the copy writer and also directly make edits to the content as required
• Strong written and verbal communication skills
• Strong project coordination skills

• Growing industry vertical revenue
• Being the P&L owner for industry vertical
• Being the face of company for existing clients
• Owning the account by ensuring depth (by cross selling) and width (by geographic expansion) of business operations with clients
• Being a strategic consultant to industry vertical clients
• Managing higher escalations and preventing churn
• Ensuring timely collection of payments
• Ensuring business margins
• Managing a team of Regional Business Managers

Desired Candidate Profile

• Post Graduates from tier 1/2 management colleges
• 6-10 years of experience as Key Account Manager/National Manager in a B2B domain
• Proven track record in enhancing revenue through strategic initiatives
• Ability to manage conflicts and negotiate
• Multi-tasking capabilities