SEO Specialist

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Brand Strategist - Brand Consultancy Team

Experience Level: 3+ Years

Location: Bangalore, Karnataka (On-site)

Job Overview: Are you a creative wordsmith with a passion for crafting engaging, informative, and long-form content? Our website team is seeking a talented Content Writer with 2-3 years of experience to join our dynamic and growing organization. In this role, you will be responsible for producing high-quality articles, blog posts, and web content that captivate our audience, drive organic track, and elevate our online presence.

Roles and Responsibilities:

● Define, plan, and execute brand research - primary and secondary.

● Plan & Conduct primary research by way of interviews, site visits, focus groups, etc.

● Plan & Conduct secondary research by way of brand audits and SWOT analyses to assess

strengths, weaknesses, opportunities, and threats.

● Develop brand positioning statements and value propositions that differentiate the company in the marketplace.

● Collaborate with creative teams to develop compelling visual assets, marketing collateral, and brand campaigns.

● Present brand strategies, recommendations, and campaigns

● Stay updated on industry trends, consumer preferences, and emerging technologies to recommend innovative brand strategies and tactics.

Qualifications:

● Bachelor’s degree in Marketing, Communications, or a related field.

● Demonstrable experience as a Brand Strategist, Brand Manager, or similar role with a minimum of 4-5 years in brand development and management.

● Experience in developing and launching successful brand campaigns.

● Strong analytical skills and ability to interpret data, consumer insights, and market research findings.

● Creative thinker with a strategic mindset and a strong understanding of brand identity and positioning.

● Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively.

● Strong leadership and management skills.

● Ability to prioritise and manage multiple projects and deadlines in a fast-paced environment.

● Proficiency in branding tools and software, as well as Google Workspace and project management tools.

Objectives of this role:

● Developing and implementing comprehensive brand strategies that align with the company’s objectives and target audience preferences.

● Conducting branding focused market research and analysis to identify trends, competitive insights, including conducting primary research to understand consumer behaviours that inform brand positioning.

● Defining brand elements, including brand architecture, messaging, value proposition, positioning, tagline, voice, and tone, to ensure consistency across all channels.

● Aiding design & content teams in properly understanding and implementing finalised strategies

● Collaborating with cross-functional teams, including marketing, PR, and web to integrate brand strategies into ongoing initiatives.

● Project ownership, coordination, and client management on key accounts.

Requesting you all to please attach your portfolios to the resume while applying, Profiles without portfolios will not be reviewed.

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.

Key Responsibilities

• Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India.
• Comprehensive health and wellness benefits.

Job Title: AI Engineer

Location: Bengaluru 

Experience: 3 Years 

Working Days: 5 Days

About the Role

We’re reimagining how enterprises interact with documents and workflows—starting with BFSI and healthcare. Our AI-first platforms are transforming credit decisioning, document intelligence, and underwriting at scale. The focus is on Intelligent Document Processing (IDP), GenAI-powered analysis, and human-in-the-loop (HITL) automation to accelerate outcomes across lending, insurance, and compliance workflows.

As an AI Engineer, you’ll be part of a high-caliber engineering team building next-gen AI systems that:

• Power robust APIs and platforms used by underwriters, credit analysts, and financial institutions.
• Build and integrate GenAI agents.
• Enable “human-in-the-loop” workflows for high-assurance decisions in real-world conditions.

Key Responsibilities

• Build and optimize ML/DL models for document understanding, classification, and summarization.
• Apply LLMs and RAG techniques for validation, search, and question-answering tasks.
• Design and maintain data pipelines for structured and unstructured inputs (PDFs, OCR text, JSON, etc.).
• Package and deploy models as REST APIs or microservices in production environments.
• Collaborate with engineering teams to integrate models into existing products and workflows.
• Continuously monitor and retrain models to ensure reliability and performance.
• Stay updated on emerging AI frameworks, architectures, and open-source tools; propose improvements to internal systems.

Required Skills & Experience

• 2–5 years of hands-on experience in AI/ML model development, fine-tuning, and building ML solutions.
• Strong Python proficiency with libraries such as NumPy, Pandas, scikit-learn, PyTorch, or TensorFlow.
• Solid understanding of transformers, embeddings, and NLP pipelines.
• Experience working with LLMs (OpenAI, Claude, Gemini, etc.) and frameworks like LangChain.
• Exposure to OCR, document parsing, and unstructured text analytics.
• Familiarity with model serving, APIs, and microservice architectures (FastAPI, Flask).
• Working knowledge of Docker, cloud environments (AWS/GCP/Azure), and CI/CD pipelines.
• Strong grasp of data preprocessing, evaluation metrics, and model validation workflows.
• Excellent problem-solving ability, structured thinking, and clean, production-ready coding practices.

Business Intelligence Consultant – Qlik

Role

·      Working through customer specifications and develop solutions in line with defined requirements

·      Strategizing and ideating the solution design (create prototypes and/or wireframes) before beginning to create the application or solution.

·      Creating load scripts and QVDs to support dashboards.

·      Creating data models in Qlik Sense to support dashboards.

·      Leading data discovery, assessment, analysis, modeling and mapping efforts for Qlik dashboards.

·      Develop visual reports, dashboards and KPI scorecards using Qlik

·      Connecting to data sources ( MS SQL SERVER, ORACLE, SAP), importing data and transforming data for Business Intelligence.

·      Translating data into informative visuals and reports.

·      Developing, publishing and scheduling reports as per the business requirements.

·      Implementing application security layer models in Qlik

 Skills Required

·      Knowledge of data visualization and data analytics principles and skills –including good user experience/UI Design

·      Hands-on developer on Qlik Sense development

·      Knowledge of writing SQL queries

·      Exceptional analytical skills, problem-solving skills and excellent communication skills

 Qualifications 

1.      Degree in Computer Science Engineering disciplines or MCA

2.      2-4 years of hands-on Qlik experience

3.      Qlik Sense certification would be preferred

Requirement for Python Developer

Require more than 3 years of hands-on experience with Python and associated third-party libraries.

Should have strong logical and programming skills.

Experience with Django and DRF.

Should have knowledge about MongoDB

Coordinating with the team and sharing ideas in project planning and development

Main Responsibilities of a Python Developer

· Experience with DevOps technologies and Knowledge about APIs to architect cloud-ready applications

· Strong verbal and written communication skills

· Writing effective and scalable Python codes

· Designing and implementing robust applications

· Debugging applications to ensure low latency and high-availability

· Integrating user-facing elements with server-side logic

· Implementing security and data protection

· Accommodating various data storage solutions

About Wise

Wise is digital infrastructure for online education. Oversimplified as ‘Shopify for Tutors’ i.e., an easy to use tool for tutors to start teaching online. We have grown to 2mn users in 12 months and have much to do. We are backed by an incredible set of investors and individuals who have built product you already use. We have a small but rockstar team, cheap equity, smart money, opportunity to capture a huge market ($60bn) and a chance to make an impact while doing so.

What we need

We need you, if you are a senior software engineer with 4+ years of experience in building robust scalable systems. Work would involve building things quickly and adapting based on market feedback while ensuring the security and quality of the codebase. If you love coding and building things excites you, we would like to talk to you.

What you will need (Skills)

• Experience building microservices and distributed systems, RESTful APIs, user interfaces
• Knowledge and will of writing unit, integration tests is a must. TDD is a plus
• Preferably a polyglot: Strong command Ruby/Golang/Java/Python
• Some exposure to infra: Deployments, CI/CD setup, security. AWS exposure is good to have
• Strong database concepts. Experience with MongoDB is a plus

What you will do

• Feature analysis, hands on development, code reviews, deployment & rollouts
• Passionately maintain coding practices, quality & good design standards
• Design and develop highly scalable, available, secure and fault tolerant systems
• Actively contribute in assessing & improving/optimizing security & infrastructure

Great to have

• Sense of ownership
• Developers who can talk product and strategy
• Experience in building scalable consumer products
• Strong opinions, loosely held

Good to have

• Interest in mentorship
• Good written communication skills
• Bangalore love

Probably not ideal if

• If you have always been right about stuff in life
• No flexibility around working hours (this doesn’t mean we work long hours but if our systems get attacked in the middle of the night, we would need you to HODORR!)

Definitely get in touch if you

• Would have started the exact same company but willing to build it together with a great team
• Find our current product unbearably slow or inadequate
• Think this company isn’t going to work as it is right now

As a Sales Executive, you will pursue new opportunities in the small and medium-sized business sector through qualifying leads, building relationships, and scheduling appointments with prospects.

Responsibilities:

• Onboarding new customers (micro, small and medium businesses) with vehicle operations.
• Educating clients on the benefits and value addition of GPS technology for improving fleet operations.

• Maintaining and updating databases in Excel, Mailchimp and other platforms 
• Executing marketing campaigns on Mailchimp and other email marketing platforms
• Montoring calendars and booking in meetings and calls for the management team 
• Competitor research, analysis and reporting
• Liaising and co-ordinating with suppliers including design agencies, hotels, publications and others
• Ad hoc support to team including assisting with events and promotional activity