Artificial intelligence trainer

Job Title: Customer Success Manager

Location: Baner, Pune

About Us:

Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions

to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a

mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.

Our Culture:

At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.

Role Overview:

As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,

retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.

Responsibilities:

● Customer onboarding: help them set up product configuration and upload data

● Conduct product training for key stakeholders in the customer organization

● Drive adoption, improve customer satisfaction, and work with our customers to

generate new business (upsell and cross-sell)

● Minimize customer churn, maximize retention and create great customer experience

● Contact customers to explain new features and help them upgrade to new plans

● Collect customer references, testimonials and create case studies

● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features

● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes

● Help customers map Truein to their existing policies and processes

Requirements:

● 5+ years years of experience in SaaS or software product company in acustomer-facing roles

● Previous experience working with enterprise customers

● Process-oriented and analytical

● Excellent verbal and written communication skills

● Strong empathy for customers and passion for growth

● Passion for solving client challenges and commitment to client delight

● Result-oriented and has great attention to details

● Bachelor's degree or equivalent experience in Computer Science or related field

Good to have:

● Experience dealing with International customers

● Has worked with growth stage startup

● Education background of Technology + Management studies

You will get:

● Competitive compensation package and benefits

● Work closely with and be part of a truly amazing team

● Join a fast-growing company early, make a difference and enjoy the ride

● Challenge yourself and take your career to the next level

Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Inside Sales Executive –Singapore Region

Location: Delhi – Mohan Co-operarative, Mathura Road ( Hybrid Model) Experience:2– 4 Years

Requirements: Immediate joining required

Lagozon is a leading technology service provider with experience in providing a comprehensive portfolio of Consulting and Service Offerings in the niche technology area of Data Analytics and RPA solutions. Lagozon offers state-of-the-art solutions to Retail, Manufacturing, Logistics & Distribution, Telecom & Media, and BFSI Industries. With rich domain knowledge and technology expertise spanning multiple platforms, Lagozon offers solutions that deliver quantifiable value in the form of revenue growth and better risk management. With multiple relationships built by delivering innovative solutions, Lagozon has become a trusted advisor for its customers globally. We are looking for Inside Sales Executive for our Organisation.

Roles and Responsibilities include but are not limited to :

• 2+ years of inside-sales experience (preferably B2B), ideally with high-volume prospecting and outreach

• Experience in Singapore IT Sales.

• Comfortable working in Singapore time zone shifts.

• The Associate would be responsible for making enhanced outbound calls following a diligent process toward converting leads

• Actively seek out new sales opportunities through cold calling, networking and social media.

• Intensely following up with the prospects and closing the sales within the sales cycle

• Achieving the weekly targets in a performance-driven competitive environment

• Scheduling direct meetings (in the Singapore) for the Management with new clients through targeted outbound campaigns.

• Well-equipped in handling the complete sales cycle from Lead sourcing to Lead closure

Skills/Abilities :

• Exceptional communicator and influencer who can deliver sales pitches like a charm

• Confident and persevering risk-taker who thrives in a high-performance high-growth environment

• Good Communication skills (Fluency in English)

• Preferred existing experience working IT Companies.

About Company

Vision : Bikayi helps small to medium sized businesses go online and scale their businesses. Bikayi merchants are selling various things from groceries to apparels and electronic items. 

Scale : We are very close to grossing a GMV of 1B dollars on an annual basis. Probably one of your neighbourhood shops is using Bikayi to sell online.

Fuel : Monetizing the product from early days we have a solid business model and our revenue numbers are growing at a healthy pace. Apart from this we are funded by top investors in the world like Sequoia capital and Ycombinator.

People : We have a culture which gives you a lot of challenges to solve and at the same time get high rewards.

Responsibilities

• Work towards Improving the architecture by tracking emerging technologies; evaluating their applicability to business goals and operational requirements.
• Recommendations to strategic plans and reviews; preparing and completing action plans; implementing production and quality standards; resolving problems; identifying trends; determining system improvements; implementing change.
• Setup Architecture and Design guidelines for the platforms for multi-country roll-outs
• Develop and Define Architecture Standards
• Develop and Define Application Architecture Standards
• Own your product : You will be responsible for the success / failure of your team and the product. You will need to work with cross functional teams, understand their requirements and make sure that everybody is on the same page.
• Development of your team : Making sure that engineers under you are growing in their careers and getting better are software development everyday.
• Design & Architecture : You need to have technical expertise in the company's tech stack and in general the frontend or backend infrastructures, have ability to guide the developers in case there are any blockers.
  
  
  
  

Requirements

• Past experience of working for tier 1 / vc funded companies.
• Past experience of handling a team of at least 5+ developers.
• Continuous past experience of delivering products at a steady pace.
• Hands-on experience in JavaScript, HTML, CSS.
• Knowledge in Node JS
• Hands-on in Webpack, ES6, Typescript
• Strong working experience in Single Page, Building micro frontend apps, Progressive Web Apps, Server-Side Rendering using React.js
• Hands-on experience in the React ecosystem like Redux, React Router etc.
• Experience in Team Management. 
• Lead technical design discussions and review design to make sure design is aligned with Architecture.
• Setup and maintain standard developer guidelines for the development team
• Hands-on experience with automated test frameworks like Jasmine, Jest, Mocha, enzyme etc. And experience in promoting the values of unit tests, integration tests, and CI/CD automation
• Hands-on experience in maintaining Web Vitals

Responsibilities Implementing business development activities, attending to all relevant business opportunities in International Market for IT Software Industry.

· It would be involved in Business Development Life Cycle, mainly focusing on areas like Cold Calling, Client Interaction International Business Development.

· Generate lead and achieve monthly target.

· Maintain and develop relationships with customers.

· Act as a contact between a company and its existing and potential clients.

· Negotiate the terms of an agreement and close sales.

· Conducting market research to identify new business opportunities.

Requirements:-

· Minimum Qualifications Any Graduate

· 2 to 4 years of Proven experience working as a business development in Offshore IT Services.

· Excellent English Communication Presentation Skills with pleasing personality.

· The ability to work in a fast-paced environment.

· Exceptional negotiation and decision-making skills.

Desired Skills and Experience

· Bid On freelancer, guru, UpWork.

· Lead generation LinkedIn, Xing, AnglList and from other platforms.

· Intermediate in between client and developer.

· Make SRS report for requirement.

· International business development

· Mentor the junior business development executive

· Take ownership for the business growth

Who We Are

Getir is a technology company, a pioneer of the online ultra-fast grocery delivery service business, that has transformed the way in which millions of people across the world consume groceries. We believe in a world where getting everything you need, when you need it, sustainably, is the new normal. 

Getir is growing incredibly fast in Europe, but we want to grow globally. From London to Tokyo, Sao Paulo to New York, our global ambitions can only be accomplished with exceptional technology.

If you've got the experience and the ambition to be a Database Administrator (Postgres) at Getir and  a founding part of our technology hub in Bangalore, please apply.

What you’ll be doing:

• Work with engineering and other teams to build & maintain our database requirements and answer big data questions
• Use your past DBA experience and industry wide best practices to scale and optimize the database services.
• Regularly conduct database health monitoring and diagnostics
• Create processes to ensure data integrity and identify potential data errors.
• Document and update procedures and processes.
• Troubleshoot and resolve problems as they arise

What we look for in you:

• You have A Bachelor’s degree in Computer Science, Computer Engineering, Data Science, or another related field.
• 3+ years of experience as a Database Administrator
• Proficiency administering PostgreSQL
• Extensive experience performing general troubleshooting database maintenance activities including backup and recovery, capacity planning, and managing user accounts.
• Experience in identifying and documenting risk areas and mitigation strategies for process and procedure activities.
• Experience in managing schemas, indexing, objects, and partitioning the tables.
• Experience in managing system configurations.
• Experience creating data design models, database architecture, and data repository design.
• Strong understanding of SQL tuning and optimization of query plans.
• Linux shell scripting skills and experience with production Linux environments
• Experience working with software engineers in a highly technical environment.
• Knowledge of 1+ programming language (e.g. C++, Scala, Java, JavaScript etc.)
• Excellent verbal and written communication skills.
• Knowledge administering MongoDB (Good to have)
• Knowledge administering Amazon RDS for PostgreSQL & Redshift. (Good to have)