SEO Manager

Roles and Responsibilities:

• Provide a full range of customer service and technical support for products in a prompt, efficient, and professional manner.

• Install software programs and troubleshoot operating systems, software, hardware, email, modem, and home networking issues.

• Understand customer needs and recommend appropriate, effective solutions.

• Diagnose PC hardware, software, OS, internet/IP, cable modem, and cabling issues across Windows and Macintosh platforms.

• Maintain accurate problem-call tracking using the helpdesk ticketing system.

• Troubleshoot and escalate advanced technical issues to higher-level support teams when necessary.

• Prepare and process work orders for maintenance requests, determine if field visits are required, and ensure appropriate follow-up procedures are completed.

• Follow up on all daily shipments to ensure on-time dispatch.

• Accept, verify, and process paperwork for incoming customer returns as per standard procedures.

• Receive incoming shipments and coordinate filing of receipts, freight bills, and invoices with the accounting department.

• Adhere to standard packaging procedures, including weight, dimensions, pallet requirements, and carrier regulations.

• Make recommendations for packaging improvements to meet carrier and compliance guidelines.

• Perform accurate data entry, maintain up-to-date system information, and ensure documentation integrity.

• Stay updated on new technologies, products, tools, and support methodologies.

• Review reasons for customer returns/complaints and implement corrective actions.

• Ensure regular, consistent, and punctual attendance; must be able to work nights, weekends, variable schedules, and overtime as required.

• Consistently achieve or exceed defined performance expectations (KPI/MPS).

• Perform other duties and responsibilities as assigned. Qualifications and Education Requirements

• Tertiary qualification in Electrical/Electronic Engineering preferred.

• Training in handling customer calls is an advantage.

• Call center experience is desirable.

• Experience in product design, development, or product management is an added advantage.

Preferred Skills:

• Deliver best-in-class technical support with a focus on customer satisfaction, consumer trends, and continuous improvement.

• Respond to technical queries from customers and identify root causes with appropriate corrective actions.

• Process warranty, RMA, and spare-parts orders efficiently and accurately.

• Manage warranty service jobs, including scheduling labour and dispatching materials.

• Build and maintain strong relationships with service agents; authorize service invoices and resolve disputes.

• Liaise closely with internal departments on technical policies, processes, and product training.

• Assist in planning and organizing technical training requirements for customer service teams.

• Ensure all incoming technical calls and emails are handled promptly and professionally.

• Provide technical literature, product information, and documentation to customers as needed.

Job Description :

We’re looking for a Full Time Project Manager (Payments & Crypto) to oversee initiatives around payment infrastructure, digital wallets, and blockchain integrations. You’ll coordinate between technical, product, and business teams to ensure smooth execution of payment and crypto-related projects.

Responsibilities

• Manage and track progress of ongoing payment and crypto projects.

• Coordinate between product, engineering, design, and compliance teams.

• Set timelines, milestones, and deliverables for payment feature rollouts.

• Report project updates and performance metrics to leadership.

• Identify risks, dependencies, and opportunities for optimization.

Requirements

• 2+ years of experience managing fintech, payments, or blockchain projects.

• Strong understanding of payment gateways, wallets, and crypto ecosystems.

• Excellent communication and stakeholder management skills.

• Hands-on experience with tools like Jira, Asana, or Notion.

Job Summary:

Experienced Full-Stack Developer with expertise in Angular (TypeScript) for front-end development and Python Flask for back-end API development. Strong background in Microsoft SQL Server, authentication using Azure AD (MSAL), and implementing efficient API integrations. Skilled in unit testing, debugging, and optimizing performance.

Key Skills:

• Front-End: Angular, TypeScript, PrimeNG, RxJS, State Management, React JS

• Back-End: Python Flask, SQLAlchemy, RESTful API Development

• Database: Microsoft SQL Server (SQL, Joins, Query Optimization)

• Authentication: Azure AD, MSAL, JWT-based authentication

• DevOps & Deployment: Git, CI/CD (Azure DevOps, GitHub Actions)

• Additional: data validation, pagination, performance tuning

Senior Interior Designer – Hyderabad

📍 Location: Hyderabad

🕒 Experience: 3–4 Years

About the Role:

We are looking for a talented Senior Interior Designer to join our team in Hyderabad. The role involves leading design development, preparing detailed drawings, coordinating with vendors, managing budgets, and selecting FF&E to deliver creative and functional spaces.

Key Responsibilities:

• Lead design development, space planning & material selection
• Prepare drawings, elevations & specifications using AutoCAD/Adobe Suite
• Collaborate with architects & consultants for seamless integration
• Coordinate with vendors/suppliers for materials, furniture & fixtures
• Review shop drawings & ensure compliance with design intent
• Manage budgets, cost estimates & project documentation
• Lead FF&E selection aligned with client needs & project goals

Qualifications:

• Bachelor’s in Interior Design/Architecture
• 3–4 years of proven experience in interior design (residential/commercial)
• Proficient in AutoCAD, Adobe Creative Suite & design tools
• Strong knowledge of materials, finishes & furniture procurement
• Excellent communication & project management skills

✨ If you are passionate about creating innovative, functional, and aesthetic spaces, we’d love to connect!

As a Product Manager at Brainstorm Force, you’ll be at the forefront of shaping the direction of our WordPress products and SaaS applications, bridging the gap between stakeholders, development teams, and customers.

From conducting market research and defining product roadmaps to overseeing feature delivery, acceptance testing, and post-launch optimization, you’ll play a pivotal role in driving product innovation, enhancing user experiences, and achieving business objectives.

Key Responsibilities:

Product Vision and Strategy:

• Define the overarching vision and strategic goals for our product portfolio.
• Conduct market research, competitor analysis, and gather customer feedback.
• Identify opportunities for product differentiation and innovation.

Roadmap Planning and Prioritization:

• Develop product roadmap, prioritize features based on business objectives and customer needs.
• Collaborate with cross-functional teams to ensure alignment (development, support and marketing)

Product Mockups:

• Work closely with the team to plan product features and create mockups.
• Ensure that product designs align with user needs and business objectives.

Feature Definition:

• Work closely with the team to define user stories, acceptance criteria, and feature specifications.
• Prioritize features based on their impact on users, revenue and market competitiveness.

Feature Acceptance:

• Conduct final acceptance testing to ensure that features meet quality standards.
• Provide the final go-ahead for product releases based on acceptance testing results.
• Ensure adherence to timelines.

Stakeholder Engagement and Communication:

• Engage with stakeholders and align customers satisfaction with business goals.
• Communicate product vision, roadmap, and progress to internal teams and external stakeholders.

Required Skills and Qualifications:

• In-depth knowledge of WordPress ecosystem and familiarity with relevant technologies.
• Understanding of user needs and business objectives
• Ability to prioritize features based on their impact on user satisfaction and business goals.
• Strong analytical skills with the ability to translate data insights into actionable strategies and plans.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders.
• Experience working in tools like Jira, Linear, etc for backlog management.
• Proven track record of product planning, acceptance testing, and product design.

Your Success:

Your success will be measured by following KPIs that reflect the impact of your contributions:

Product Growth and Revenue:

• Market share or penetration of the product compared to competitors.
• Revenue generated by the product.
• Percentage growth in product revenue over time.

Customer Satisfaction and Retention:

• Net Promoter Score (NPS) or customer satisfaction survey results.
• Customer retention rate or churn rate.
• Customer feedback and sentiment regarding overall product experience.

Product Performance and Market Positioning:

• Market share or competitive positioning of the product.
• Customer perception of product differentiation and value proposition compared to alternatives.

Innovation and Product Roadmap Execution:

• Rate of new feature delivery or innovation.
• Percentage of product roadmap milestones achieved on schedule.
• Adoption rate of new product features or enhancements.

Team Collaboration and Alignment:

• Feedback from cross-functional teams regarding collaboration and alignment with product strategy.
• Team morale and satisfaction with product direction and leadership.
• Effectiveness of communication and alignment with stakeholders.

We are seeking a skilled PHP Developer with experience in the CodeIgniter framework to join our team. The successful candidate will be responsible for developing and maintaining web applications using PHP and CodeIgniter.

Responsibilities :

• Develop web applications using PHP and CodeIgniter
• Write clean, secure, and well-documented code
• Integrate front-end technologies such as HTML, CSS, and JavaScript with back-end functionalities
• Collaborate with other team members to design and implement new features
• Test and debug code to ensure high-quality standards are met
• Troubleshoot and resolve issues with existing applications
• Keep up-to-date with the latest web development trends and technologies

Requirements :

• At least 2 years of experience in PHP development with a strong focus on CodeIgniter
• Proficient in web technologies such as HTML, CSS, JavaScript, and jQuery
• Experience with MySQL database design and development
• Knowledge of version control systems such as Git
• Familiarity with Agile software development methodologies
• Strong problem-solving skills and attention to detail
• Excellent verbal and written communication skills

Bonus Skills :

• Experience with other PHP frameworks such as Laravel or Symfony
• Familiarity with front-end frameworks such as Vue.js or React
• Knowledge of server management and deployment using tools such as Apache and Docker
• If you are a self-motivated and talented PHP Developer with a passion for web development and a strong desire to learn and grow, we encourage you to apply for this exciting opportunity.

JOB Description :

Responsibilities :

- Administer compensation and benefit plans

- Assist in talent acquisition and recruitment processes

- Conduct employee onboarding and help organize training & development initiatives

- Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise

- Promote HR programs to create an efficient and conflict-free workplace

- Assist in development and implementation of human resource policies

- Undertake tasks around performance management

- Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates

- Organize quarterly and annual employee performance reviews

- Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

- Ensure compliance with labor regulations

- Handle Attrition Analysis and Retention Strategies

- Handle Skip level meetings

Requirements and skills :

- Proven experience as an HR Generalist

- Understanding of general human resources policies and procedures

- Good knowledge of employment/labor laws

- Outstanding knowledge of MS Office; HRIS systems (e.g. PeopleSoft) will be a plus

- Excellent communication and people skills

- Aptitude in problem-solving

- Desire to work as a team with a results driven approach

We are looking for Interns or 0-1 Year experienced person for our IoT Division based out of Bangalore. Option for Work from Home is also available.  


Qualification:

Any Graduate in Computer Science / Electronics / Information Science / Instrumentation from reputed institutions


Required Skills Experience:

• 1+ years of experience in Python with FastAPI must.
• 1+ years of experience in working with a database like PostgreSQL.
• Experience of working on any Linux based OS
• Experience of working on AWS
• Understanding of micro-services.
• Should be able to meet SLAs as per the priorities.
• Good communication skills.
• Ability to prioritize and execute tasks in a high-pressure environment.

Desired Skills Experience:

• Knowledge of Python, Django Framework or REST API.
• Knowledge of Docker and Redis.
• AWS Certified Solutions Architect Associate is a plus.
• Experience with Fast API.
• Exposure to CI/CD practices.
• Awareness of Shell scripting

Keywords: #AWS #EC2 #Python #Psql #Django #Docker #Redis #Kafka.