SDE 3 - Analytics & Insights

About My Client Company

We're building the learning infrastructure that transforms AI agents into true digital workers. While today's agents can reason and plan, they fail to do meaningful work because they lack real experience operating in apps. My Client Product gives agents continuously improving, reusable skills across 1000+ production-grade app connectors including Gmail, Linear, and Hubspot. We handle authentication, tool routing, retries, failure handling, and observability, making every action safe and dependable.

About the Role

Every enterprise is racing to make AI work — not as a demo, but as infrastructure that runs their business. My Client Product is becoming the critical layer that makes this possible: the platform that connects AI agents to 250+ real-world applications with production-grade auth, execution, and reliability.

We've built this for the cloud. Now we need to build it for the enterprise — and that means rethinking the platform from the ground up with the right abstractions, primitives, and architectural decisions that let us serve a massive, diverse set of enterprise customers without bespoke engineering for each one. This is a founding role.

Your Impact

• Agent infrastructure platform: The foundational layer that enterprise AI agents run on — governance, observability, and control planes for MCP-powered agent ecosystems. You'll define how organizations monitor, audit, and manage AI agents operating at scale across their systems
• The integration gateway: The secure, reliable bridge between an enterprise's AI agents and the outside world — every SaaS tool, internal system, and API they need to act on. Not just connectors, but a platform-grade gateway with the right trust, permissioning, and routing primitives
• Platform primitives for scale: Multi-tenancy, isolation, configuration, and extensibility abstractions that let Composio serve thousands of enterprise customers without linear engineering cost
• Enterprise-grade architecture: Deployment flexibility, security, and compliance as first-class platform capabilities — not bolted-on afterthoughts
• The repeatable deployment motion: Turn enterprise onboarding from a services engagement into a product experience. Shorter cycles, fewer custom touches, more self-serve

What you bring

• You've built platforms at genuine scale — not just high user counts, but high complexity: many customer types, deployment models, and integration surfaces
• You think in abstractions and primitives. Your instinct is to find the right foundational model, not to solve each problem individually
• You've shipped enterprise product capabilities (deployment flexibility, security, admin tooling, compliance) and understand them as product problems, not just checkboxes
• You've built or shipped an AI product — or you're the person who can't stop tinkering. You're building agents on weekends, stress-testing the latest models, experimenting with MCP, and forming your own opinions on where agent architectures are headed. You have a point of view on this space, not just a resume line
• You're a force multiplier. When you join a team, the entire product moves faster because the platform decisions are right

Skills & Expertise

Platform Engineering, AI Infrastructure, Agentic AI, AI Agents, MCP (Model Context Protocol), Distributed Systems, Enterprise Architecture, Multi-Tenant Architecture, Backend Platform Engineering, Enterprise SaaS, API Platform Engineering, Integration Platforms, SaaS Connectors, Cloud Infrastructure, AWS, GCP, Kubernetes, Docker, Terraform, Microservices, Event-Driven Architecture, API Gateway, OAuth 2.0, RBAC, IAM, Observability, OpenTelemetry, Prometheus, Grafana, Reliability Engineering, SRE, Python, Golang, Node.js, TypeScript, REST APIs, GraphQL, AI Orchestration, LLM Infrastructure, LangChain, LangGraph, OpenAI APIs, Claude APIs, RAG, Workflow Automation, AI Tool Routing, Enterprise Security, Compliance Engineering, Deployment Architecture, Configuration Management, Extensible Systems, Scalability Engineering, High-Scale Systems, Technical Strategy, Platform Primitives, Developer Platforms, Enterprise Integrations, Infrastructure Engineering, Founding Engineer Mindset.

This role demands deep platform thinking. You've designed systems where the abstractions were the product — where getting the primitives right meant the difference between a product that scales and one that drowns in customer-specific code.

You've done this within large organizations and seen what "enterprise-grade" actually means when thousands of teams depend on your platform. But you've also operated in environments where you had to build fast, make tradeoffs, and ship before the architecture was perfect.

The combination matters. Big-company pattern recognition with small-company intensity.

What We Offer

• Lunch and dinner are provided in the office
• $200/month learning and development budget
• $1,000/month AI tool experimentation budget to automate, accelerate, and improve how you work
• High-ownership role with direct exposure to leadership and company-building decisions
• Competitive salary and equity

As a Software Engineer III – Unreal Engine, you’ll be a core technical contributor and leader on a team building high-end AAA PC/Console experiences. You’ll take ownership of critical game systems, mentor other engineers, and help define technical direction. Working alongside art, design, and production, your experience and engineering insight will shape the gameplay, tools, and systems that bring our ambitious projects to life.

What You’ll Do

• Architect, implement, and optimize complex systems in Unreal Engine 5 using C++
• Lead development of gameplay, systems, and core tech features
• Collaborate with designers, artists, and producers to ensure technical feasibility and creative alignment
• Mentor junior engineers and uphold best engineering practices
• Drive performance improvements across PC and console builds
• Participate in planning, tech reviews, and cross-functional coordination

What We’re Looking For

• 7+ years of experience in Unreal Engine-based game development
• Deep expertise in C++ and Unreal Engine internals (e.g., Gameplay Framework, Replication, UObjects, GAS, )
• Experience with multiplayer, AI, Bots, Physics and rendering systems
• Shipped multiple PC/Console titles with significant system ownership
• Excellent debugging, profiling, and performance-tuning skills
• Strong software architecture skills and understanding of real-time game systems
• Proven leadership and mentoring abilities

Nice to Have

• Familiarity with Unreal Editor tooling, plugins, and build systems
• Knowledge of Agile production pipelines
• Contributions to tool development or tech pipelines
• Understanding of AI-Tools and ability to adapt them in workflows to improve productivity

Job Category: Engineering

Job Type: Full Time

Job Location: Hyderabad

Request for Proposal (RFP): AI Receptionist for Helvetica Incoming Broker Calls

Company Overview

Helvetica Group is a direct commercial real estate lender and investment bank, specializing in providing alternative financing solutions for complex real estate transactions. We focus on fast, innovative, and common-sense underwriting to serve brokers, investors, and borrowers nationwide.

Website: helveticagroup.com

Project Overview

We are seeking an experienced AI Engineer to design and implement an AI Receptionist using Retell AI and Make (formerly Integromat). This AI Receptionist will handle incoming broker calls, collect loan request details, integrate with Salesforce, and automate follow-up communications.

Scope of Work

The solution should:

1. Receive Incoming Calls

• Integrate with our phone system and Retell AI to answer broker calls professionally.
• Detect caller intent and initiate a structured loan intake conversation.

1. Prompt Loan Request Details

• Use natural language conversation to gather key loan scenario data:
• Borrower and broker information
• Property type, location, value
• Loan amount requested, purpose, and timeline
• Any special circumstances (e.g., foreclosure bailout, BK buyout, etc.)

1. Data Handling & Automation

• Send collected call details to Salesforce as a new Lead.
• Email a summary of the loan request to our broker group.
• Send an automated confirmation email to the caller.
• Send an SMS confirmation text to the caller with a thank-you and next steps.

1. Integration Requirements

• Use Retell AI for call handling and voice interactions.
• Use Make for workflow automation (Salesforce, email, SMS).
• Ensure all data flows securely and complies with applicable regulations.

Deliverables

• Fully functional AI Receptionist integrated with our systems
• Retell AI call flow design and scripts tailored to Helvetica's lending guidelines
• Make (Integromat) scenarios for:
• Salesforce lead creation
• Email notifications (internal and external)
• SMS confirmation to caller
• Documentation for setup, maintenance, and future scaling
• Optional: Dashboard for call analytics and performance monitoring

Skills Required

• Experience with Retell AI (or similar conversational AI voice platforms)
• Expertise in Make (Integromat) or similar workflow automation tools
• Strong knowledge of Salesforce API integrations
• Experience with Twilio or other SMS/email APIs is a plus
• Understanding of secure data handling and compliance (preferred)

Proposal Requirements

Please include in your proposal:

• Relevant experience with Retell AI, Make, and Salesforce integrations
• Portfolio of similar AI automation projects (voice + CRM)
• Estimated timeline for project completion
• Proposed budget and pricing structure
• Any additional recommendations to enhance this solution

Timeline

• Proposal Submission Deadline: [Insert Date]
• Project Kickoff: [Insert Date]
• Expected Completion: Within 4-6 weeks from kickoff

Budget

We are open to proposals with fixed price or hourly rates. Please provide a clear breakdown of your pricing.

How to Apply

Submit your proposal directly through Upwork, including all requested details.

Would you also like me to include:

• Sample call flow conversation script (to attract engineers who understand the flow)?
• Technical architecture diagram (for clarity on integrations)?
• I can draft both to include in your posting. Shall I proceed?

Basic Qualification: BE / Btech Computer Science

Desirable Skills:

1.Software development using Embedded C, C++ with programming standards (MISRA)

2.Knowledge of bus systems, which are used in the automotive industry, like CAN, LIN, I2C, SPI, etc)

3.Software development processes –A-SPICE V-cycle

4.Experience with development of control units for the automotive industry, especially experience with the development based on AUTOSTAR basic software.

5. Experience in the automotive industry according to common development and parameterization tools (i.e. Vector CANoe).

6.Knowledge of standards for safety-critical software (ISO 26262) is a plus.

FURIOUS FOX is looking for Embedded Developers with strong coding skills in C & C++ as well as experience with Embedded Linux.

Experience : (Minimum 7-10 yrs)

• Experienced in edge processing for connected building / industrial / consumer

appliances / automotive ECU

• Have a good understanding of IoT platforms and architecture

• Deep experience in operating systems eg: Linux, freeRTOS / kernel development/device drivers.

/ sensor drivers

• Have experience with various low-level communication protocols, memory devices, messaging

framework etc.

• Have a deep understanding of design principles, design patterns, container preparations

• Have developed hardware, OS abstraction layers, and sensor handlers services to manage various BSP, os standards

• Have experience with Python edge packages.

• Have a good understanding about IoT databases for edge computing

• Good understanding of connectivity application protocols and connectivity SDK for Wi-Fi and BT / BLE

• Experienced in arm architecture, peripheral devices and hardware board configurations

• Able to set up debuggers, configure build environments, and compilers and optimize code and performance.

Skills / Tools:

• Expert at object-oriented programming

• Modular programming

• C / C++ / JavaScript / Python

• Eclipse framework

• Target deployment techniques

• IoT framework

• Test framework

Highlights :

• Having AI / ML knowledge in applications

• Have worked on wireless protocols

• Ethernet / Wi-Fi / Bluetooth / BLE

• Highly exploratory attitude

• willing to venture in and learn new

technologies.

• Have done passionate projects based on self-interest.