Frappe Framework/ ERP Developer

Job Title : Full Stack Engineer

Location : New Delhi

Job Type : Full-Time

About the Role :

We are seeking a passionate Full Stack Engineer who enjoys building scalable, high-performance applications across web and mobile platforms.

This role is ideal for someone eager to work in a fast-paced startup environment, contributing across the full development lifecycle.

Mandatory Skills :

React.js, Next.js, React Native, Node.js, Express.js, PostgreSQL, AWS (EC2/S3/RDS/IAM), RESTful APIs.

Key Responsibilities :

• Design, build, and maintain scalable applications for web and mobile.
• Translate UI/UX wireframes into efficient, reusable, and maintainable code.
• Optimize applications for maximum performance, scalability, and reliability.
• Work on both front-end and back-end development using modern frameworks.
• Participate in code reviews, debugging, testing, and deployment.
• Collaborate with cross-functional teams to deliver high-quality products.

Requirements :

• Experience : 1+ years of software development (internships + full-time combined acceptable).
• Frontend Skills : React.js, Next.js, React Native.
• Backend Skills : Node.js, Express.js, RESTful APIs.
• Database : Strong knowledge of PostgreSQL.
• Cloud : Exposure to AWS services (EC2, Elastic Beanstalk, RDS, S3, ElasticCache, IAM).
• Additional : Experience with Redis and BullMQ is a strong plus.
• Strong debugging, problem-solving, and analytical skills.
• Enthusiasm for working in a dynamic startup environment.

About MyOperator:

MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.

About the Role:

Are you a results-driven and detail-oriented professional with a strong understanding of telecom regulations and backend operations? We are seeking a dynamic Compliance Analyst - Operations to take ownership of backend operations, vendor management, and ensure full adherence to telecom-related compliances.

This role requires a deep understanding of telecom infrastructure, data center operations, and regulatory frameworks. You will be instrumental in driving compliance, optimizing operational processes, supporting strategic business growth, and mitigating potential operational and compliance risks.

Key Responsibilities:

• Regulatory Compliance: Ensure adherence to all telecom-related laws, licenses, and regulatory guidelines (TRAI, DoT, etc.). Stay updated on compliance mandates, coordinate audits and filings, and manage relationships with regulatory bodies.
• Telecom Procurement & Vendor Management: Conduct end-to-end procurement of telecom resources and services, ensuring cost efficiency, SLA adherence, and compliance in vendor contracts. Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews.
• Data Center Operations: Oversee procurement and resource planning for data center infrastructure, monitor performance, identify areas for optimization and regulatory alignment, and ensure adherence to relevant security standards.
• Vendor Governance: Develop and execute vendor management strategies including evaluation, onboarding, contract compliance checks, and performance reviews. Manage relationships with key vendors.
• Asset & Infrastructure Troubleshooting: Manage technical troubleshooting, minimize downtime, and ensure preventive maintenance protocols for telecom infrastructure and data centers.
• Ticketing & Issue Resolution: Handle operational queries via ticketing system, conduct root cause analysis, and suggest process improvements.
• SOPs & Process Development: Define, document, and suggest Standard Operating Procedures (SOPs) across telecom, compliance, and operations functions. Identify opportunities for automation in operational processes.
• Data Management & Reporting: Collect and analyze data from internal and external sources to support management decision-making. Develop dashboards and reports for operational visibility and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Cross-functional Collaboration: Work with internal teams to align operational strategies with business objectives and compliance standards.
• Audit & Cost Optimization Support: Assist in telecom/vendor audits (internal and external) and contribute to cost-efficiency initiatives across operations. Familiarity with audit frameworks is desirable.
• Risk Management & Mitigation: Identify potential operational and compliance risks and develop and implement mitigation strategies.
• Stakeholder Management: Interact and manage relationships with external stakeholders like regulatory bodies and auditors.
• Admin Oversight: Manage end-to-end admin tasks including facility coordination, vendor contracts, and support services to ensure smooth daily operations.

Requirements:

• Education: Post Graduate (MBA preferred).
• Experience: Minimum 3-5 years of experience in backend operations, with mandatory exposure to telecom infrastructure and telecom regulatory compliance.

Skills:

• Deep understanding of the telecom regulatory landscape (TRAI, DoT, etc.).
• Strong vendor management and negotiation skills, including SLA adherence.
• Knowledge of telecom and data center infrastructure operations and relevant security standards.
• Ability to design and optimize operational workflows and SOPs.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of data reporting tools like Google Data Studio, AWS QuickSight, etc.
• Strong communication and analytical skills.
• Experience of working with ticketing systems.
• Basic project management skills.
• Certifications: Relevant certifications (e.g., ITIL, specific telecom certifications, compliance-related certifications) are a plus.
• Understanding of SLAs and KPIs: Proven ability to understand, define, and monitor Key Performance Indicators (KPIs) for backend operations and compliance.
• Location: Candidates must be based in Delhi/NCR.

Other Requirements:

• Willingness to work flexible hours and roster-based shifts (including Sundays).
• Comfortable with a 6-day workweek.
• Location: Work-from-office (Noida, Sector 2).
• Willing to travel to data centers across India when needed.
• Flexibility in communication with both technical and non-technical stakeholders.
• Proactive and solution-oriented approach to challenges.

Benefits:

• Competitive salary aligned with industry standards and experience.
• Opportunity to work at the intersection of compliance, operations, and telecom infrastructure.
• Exposure to strategic and high-impact operational roles across telecom and data center verticals.
• A dynamic and collaborative work environment with growth potential.
• On-the-job learning in telecom regulations, infra compliance, and vendor governance.
• Potential for growth within the organization.
• Exposure to new and innovative technologies in the telecom and data center space (if applicable).
• Specific training opportunities in telecom regulations or technologies (if applicable).

Designing, building, and automating ETL processes using AWS services like Apache Sqoop, AWS S3, AWS CLI, Amazon 

EMR, Amazon MSK, Amazon Sagemaker. 

∙Developing and maintaining data pipelines to move and transform data from diverse sources into data warehouses or 

data lakes. 

∙Ensuring data quality and integrity through validation, cleansing, and monitoring ETL processes. 

∙Optimizing ETL workflows for performance, scalability, and cost efficiency within the AWS environment. 

∙Troubleshooting and resolving issues related to data processing and ETL workflows. 

∙Implementing and maintaining security measures and compliance standards for data pipelines and infrastructure. 

∙Documenting ETL processes, data mappings, and system architecture. 

Job Description

As an Engineering & Scrum Lead, you will be leading a technology team to build a highly scalable and extensible platform that provides the foundation for collecting, storing, modelling, and analysing massive IoT data sets from multiple channels. This position thrives in a fast-paced environment and enjoys driving innovation through rapid prototyping and iterative development. You should have the ability to partner with team members who have great technical depth & analytical ability to deliver customer success.

This is a “Work from Office” role.

Desired Skillset:

• 8-12 years track record of relevant work experience
• Dynamic leader who has directly managed team of highly competent developers & analysts in a fast-paced work environment
• Experience of working with agile methodologies using tools like Jira/ Zoho Sprints
• Experience in conducting and leading daily Scrum meetings and sprint planning sessions
• Ability to roll up sleeves when required (for design, development, debugging, testing, support etc.)
• Strong communication skills – verbal & written
• Ability to work in a fast-paced start-up ecosystem
• Strong leadership skills & strong project management skills with experience of delivering high quality projects on time. Experience on relevant tools is a must.
• Experience in building, leading & managing multi-engineer projects and mentoring top-notch engineers in consulting companies
• Development and support experience in Web domain with experience on delivering high performance systems
• Architecting, developing, implementing and maintaining highly available and highly scalable systems on cloud
• Experience with database modelling and development, data mining and warehousing

Responsibilities:

Delivery

·        You would be required to own customer deliverables and ensure that the project schedules are in line with the expectations set to the customers.

·        Ensure implementation and sustenance of Agile across the organization

·        Training & handholding the teams on agile tools

People management

○ Team building

• Identify the right talent to build the team to solve customer problems
• Build a training program to help tailor the talent for project success

○ Mentorship

• Mentor & grow Engineering team to lead up the projects

Desired Candidate Profile

• Graduation is a must. MBA is desirable
• Relevant work experience of 5 – 10 years in Digital Marketing
• D2C background preferred
• Experience in beauty and wellness desirable
• Prior experience of handling a monthly Ad budget of 50 Lakhs and above
• Excellent communication and listening skills
• Good project management and planning skills

What you need to have:

Experience: 4 to 8 years

Annual CTC: Rupees 12,00,000 to 20,00,000