Graphic Designer

About KumoHQ

https://kumohq,co

Location - This is not a remote role. The candidate is required to relocate to Bangalore.

Note - Paid/Performance Marketing is not the goal ( or responsibility) of the is role, organic growth is the main goal.

We're a AI and software development company helping startups and SMBs build scalable products - custom AI, mobile apps, web platforms. Our clients are non-technical founders across the US, UK, Europe, and Australia. • Clutch: 4.8/5 with 10 reviews • Clients include YC-backed companies • 99% client retention • We also built our own SaaS — CampaignHQ (email + WhatsApp marketing platform) We're building a dedicated inbound growth engine and looking for someone to own it.

What You'll Do

Inbound & Demand Generation (45%)

Create inbound funnels — landing pages, lead magnets, forms • Manage and grow our presence on Clutch, GoodFirms, G2, DesignRush • Qualify inbound leads against our ICP, log in CRM, route to sales • Track CPL, conversion rates, and pipeline contribution weekly

• Build and run Google Ads campaigns targeting founders looking for dev partners (Optional - When required)

Content & Founder/KUMO Brand (45%)

• Work with the founding team to build their LinkedIn presence — draft daily posts, engagement strategy

• Write case studies that turn real client projects into compelling stories • Create 2–3 blog posts/month for kumohq.co (SEO-driven, not fluff) • Write landing page copy, email sequences, and outreach scripts • Build content that drives conversations, not just impressions

Sales Support (10%)

• Support outbound with lead research and personalization • Help craft cold emails and LinkedIn messages that sound human • Schedule discovery calls • Use AI tools (ChatGPT, Claude, etc.) to increase speed and output quality

What We're Looking

For • 1–3 years in B2B marketing, SaaS marketing, or agency-side demand gen • Strong writing skills — clear, persuasive, sounds like a real person • Has run paid campaigns before and can talk about CPL, CTR, ROAS • Understands that marketing exists to generate revenue, not vanity metrics • Comfortable with AI tools — uses them to move faster, not as a crutch • Knows LinkedIn as a B2B channel (not just posting — generating conversations and leads) • Self-starter who doesn't need to be told what to do every morning

Bonus Points

• Experience marketing for a dev agency, IT services, or B2B SaaS company • Has worked with Clutch, GoodFirms, or similar B2B review/directory platforms • Has built a landing page or lead funnel before

Not a Fit If

• Your experience is only SEO/blog writing with no pipeline impact • You've only done social media handling (posting schedules, hashtag research) • You don't understand how marketing connects to revenue • You need a large team and established processes to be effective

What You'll Get

• Direct access to founders — no layers, no politics • Own the inbound growth engine and build it your way • Work on global clients (US, UK, EU, Australia) • Learn AI, SaaS, and startup growth hands-on

Interview Process: After initial shortlisting based on your resume/linkedin, we will share a Google Form and then begin the interview process.

Basic Requirement :

node.js

•Writing web services REST and GraphQL using node.js frameworks such as express and node SDKs

•Develop low-latency, high-availability, and high-performance applications using node.js framework

•Develop using microservices architecture style and asynchronous using loopback

•Implementation of security such as web service authentication and data storage (such as database, key-value stores, and object storage) in the application

•No other fuss only code

Required Technical Expertise

•Strong proficiency in node.js, and AWS Lambda.

•Experience in PostgreSQL, MongoDB, Amazon SQS, Kafka, Amazon SNS, Dynamodb, and Firebase

•Experience in using node.js frameworks (such as express, StrongLoop)

•Experience in asynchronous programming and use of libraries in node.js

•User authentication and authorization in a microservices architecture

•Integration of multiple data sources and databases into the application

•Understanding of microservices and scalable architecture

•Experience in creating database schemas (SQL & NoSQL) for the applications

C#.Net Core & ASP.NET Core & WebAPI (RESTAPI) Bengaluru, India

Job description

Responsibilities: Design, development, and maintenance of Industrial Automation Software applications ➢ Analyze and understand the functional/non-functional requirements. ➢ Understand the high level design and ability to translate to low level design and implementation ➢ Implementation of complex modules with high quality and clean coding. Desired Skills and Experience 4-8 years of hands on experience in Software /Technology Development Must Have: ➢ Proficiency in C# .Net, ASP.NET, Web API, JSON ➢ Proficient in Object Oriented Analysis and Design, SOLID Principles, Design Patterns etc. ➢ A good understanding of SOA, Client-Server architecture. ➢ Must have good knowledge of multi-threading concepts ➢ Development experience in Visual studio 2019 ➢ Systems thinking, technical acumen, analytical skills and communication skills. ➢ Testing skills (Unit testing, Integration testing). ➢ Adoption of AGILE development methodologies such as SCRUM in recent projects ➢ Quality mindset and attention to detail in all aspects of software engineering and development ➢ Exposure to DevOps and Git in recent projects.

• must have experience in Java, Spring Boot, Microservices , Kafka, API
• Developing applications that demand high availability and concurrency.
• Good understanding of DevOps concepts and processes
• Ability to write structured and well documented code
• Good knowledge of working with third-party dependencies and debugging dependency conflicts.
• Knowledge of Unit Testing and Build tools.
• Team Leading & Mentoring for Senior Developers
• Retail domain experience is added advantage.

• Experience - 3-5 yrs
• CTC to Offer - 10-15 Lacs
• Work Location - Mumbai / Chennai

Front End: React JS / Ionic Framework

Back End: Spring Boot / Java

Database: Relational Database

• Should have developed minimum 2 projects with the above tech stack end to end with each project duration of minimum of 6 months
• Should have developed REST/JSON APIs with Spring Boot
• Should be able to develop a module independently end to end
• Should be able to design a simple database
• Should be able to understand and clarify client requirements
• Should be able to write FSDs
• Should be able to write unit test cases manually or using tools
• Should have worked with Service-oriented architecture
• Should know about code maintenance, code review, unit testing

Desired Candidate Profile

• Good problem solving skills
• Success in combining technology, data science into best-in-class financial outcomes
• Ability to make high-judgement decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent
• Attention to detail    

Roles and Responsibilities

As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.

• Tracking all Customer complaints/escalations in real-time.
• Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
• Coordinate and follow up internally for an end-to-end closure on each complaint handled.
• Proactively escalate cases that are about to breach standard TAT.
• Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
• Liaison with team members and team leads on a regular basis.
• Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
• Adhere to compliance policies.

Required Skills & Experience

• A strong Customer-centric approach.
• Can work under pressure and handle difficult conversations.
• Can understand problems clearly.
• Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
• A team player can coordinate and liaise with internal and other departments seamlessly.
• Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
• Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
• 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.

Preferred Skills

• Background in customer service, escalations/complaints handling, social media handling.
• Experience in email handling, inbound calls.

• Assisting the Client Support Manager in developing efficient systems to support the work of the Client Support Team.
• Revenue generations through Cross Selling products & Interest Collection.
• Maintain good relationships with clients so that the business can

maximize the value of those relationships.

• Customer Relationship and Follow-up.
• Maintenance of important registers and daily reports.
• Cash Management and accounting.
• CASA management (Current Account /Savings account )
• Sourcing of New Customers to increase Gold loan Business, Gold Appraisal.