Marketing Manager

Job Summary:

We are looking for a highly experienced Senior Full Stack Developer / Technical Lead with strong expertise in .NET technologies and React. The ideal candidate should be comfortable handling multiple projects simultaneously, possess excellent communication skills, and be capable of leading and mentoring a team while delivering scalable, high-quality solutions.

Key Responsibilities:

·       Design, develop, and maintain scalable web applications using .NET (C#, ASP.NET Core, Web API) and React

·       Lead end-to-end project execution across multiple parallel projects

·       Handle project switching efficiently with minimal ramp-up time

·       Participate in architecture, design, and technical decision-making

·       Manage, mentor, and guide a team of developers

·       Conduct code reviews, ensure best practices, and maintain coding standards

·       Collaborate with Product Owners, QA, UI/UX, and Stakeholders

·       Ensure performance optimization, security, and application stability

·       Take ownership of delivery timelines and technical quality

·       Support production issues and provide root cause analysis

Required Technical Skills:

·       Strong hands-on experience in:

o  C#, ASP.NET, ASP.NET Core, Web API

o  React.js, Redux / Context API

o  HTML, CSS, JavaScript, TypeScript

·       Experience with RESTful APIs, Microservices (preferred)

·       Database expertise: SQL Server (mandatory), NoSQL (added advantage)

·       Experience with Entity Framework / Dapper

·       Familiarity with Azure / AWS (preferred)

·       Knowledge of CI/CD pipelines, Git, DevOps practices

·       Understanding of Agile / Scrum methodologies

Leadership & Soft Skills:

·       Excellent verbal and written communication skills

·       Proven experience in team handling and mentoring

·       Strong problem-solving and decision-making abilities

·       Ability to manage multiple stakeholders and priorities

·       Ownership mindset and accountability-driven approach

Nice to Have:

·       Experience working in product-based or fast-paced service environments

·       Exposure to high-availability and scalable systems

·       Client-facing experience

Role Summary

This role exists to build and maintain the foundation of our digital visibility.

Not campaigns. Not gimmicks. Fundamentals done right, every day. You will work closely with the content and strategy team and take ownership of execution across SEO, AEO, on page, off page, and technical hygiene. This is a hands on role for someone who wants to grow into a strong SEO and growth professional. If you are looking only for posting blogs and checking rankings, this role is not for you.

Key Responsibilities

SEO Execution and Optimization

• Perform keyword research for blogs, landing pages, and feature pages

• Optimize on page elements including titles, meta descriptions, headers, internal links, and schema

• Maintain SEO hygiene across existing and new pages

• Identify cannibalization, thin content, and indexing issues

AEO and AI Search Readiness

• Optimize content for AI driven search and answer engines

• Assist in building FAQ structures, glossary pages, and entity focused content

• Support schema implementation for FAQs, How-To, Product and Article pages

• Ensure content is structured for clear extraction by AI assistants

Technical SEO Support

• Monitor crawlability, indexing, Core Web Vitals, and site health

• Identify technical issues related to page speed, redirects, broken links, sitemap, robots.txt

• Coordinate fixes with developers and track resolution

• Use tools to audit and report technical issues regularly

Off Page SEO

• Assist in link building through ethical, white hat methods

• Track backlinks, referring domains, and anchor distribution

• Identify toxic links and support disavow processes

• Support digital PR and content led backlink initiatives

Automation and Tooling

• Use SEO and marketing automation tools to improve efficiency

• Work with AI tools for keyword clustering, content briefs, SERP analysis, and audits

• Assist in setting up workflows for recurring SEO tasks

• Maintain reports and dashboards for performance tracking

Reporting and Analysis

• Track rankings, traffic, impressions, clicks, and conversions

• Prepare weekly and monthly SEO performance reports

• Highlight issues clearly, not just numbers

• Share insights, not vanity metrics

Required Skills and Experience

• Minimum 1 year of hands on experience in SEO or digital marketing

• Strong understanding of on page and technical SEO fundamentals

• Working knowledge of Google Search Console and Google Analytics

• Experience with SEO tools such as Ahrefs, SEMrush, Screaming Frog, or similar

• Basic understanding of HTML, schema, and page structure

• Familiarity with AI tools used for SEO or content research

• Ability to execute instructions accurately and consistently

Nice to Have

• Exposure to AEO or AI search optimization

• Experience working with SaaS or ecommerce websites

• Basic understanding of page speed and Core Web Vitals

• Experience with CMS platforms

• Curiosity about how AI is changing search behavior

Responsibilities:

• Manage daily accounting operations including bookkeeping, journal entries, and ledgers.
• Handle accounts payable/receivable, vendor invoices, and expense records. Perform bank reconciliations, vendor reconciliations, and balance sheet reconciliations.
• Assist in preparing financial statements, MIS reports, and monthly closing.
• Ensure compliance with GST, TDS, and other statutory requirements.
• Support audits and coordinate with auditors for data and reports.
• Maintain proper documentation and records of financial transactions.
• Maintain proper documentation and records of financial transactions.
• Collaborate with internal teams to streamline accounting and financial processes.
• Provide accurate and timely financial information to management.

If interested kindly share your updated resume on 82008 31681

Key Responsibilities:

• Identify potential clients and business opportunities through market research, networking, and cold calling.
• Develop and maintain relationships with key decision-makers in target businesses.
• Present and demonstrate product offerings to potential clients.
• Negotiate contract terms and pricing with clients.
• Close sales deals and meet or exceed sales targets.
• Work closely with the marketing team to develop sales collaterals and promotional materials.
• Provide after-sales support to ensure client satisfaction.
• Gather market and customer information to provide feedback on buying trends.
• Maintain accurate records of sales, revenue, invoices, and other important data.
• Create detailed proposal documents and deliver presentations.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in B2B sales, preferably in the [industry].
• Strong negotiation and communication skills.
• Ability to build and maintain relationships with clients.
• Self-motivated and target-driven with a proven track record in sales.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Willingness to travel as needed.

·      Have Knowledge of the UC &/or CC platforms in the market (Chat, Meetings, Video, Phone, Marketplace/API)

·      Having voice and Network knowledge, SaaS experience is nice to have

·      Have solid business acumen and executive presence, able to position UC/CC Communication platform end-to-end

Opportunity

As a Technical Support Specialist, you will provide the highest level of support to every customer, through every interaction. You will work closely with other teams (onboarding, customer success, and engineering) to ensure that customer accounts have the technical support necessary to be set up for success. You will manage and troubleshoot third-party integrations, build and use technology resources for the Customer Experience and Solutions team, and act as an escalation point for the rest of the team.

We’re looking for someone who is highly-motivated and detail-oriented. You’re also passionate about people as much as you are about getting your work done. You have a natural fluidity and thoughtfulness to your written and verbal communication with customers. On top of that, you’re incredibly organized, handling multiple responsibilities at the same time without letting a single ball drop. 

Our perfect team member has a customer-first attitude with a strong sense of empathy. More importantly, you have a natural curiosity and aptitude for technology and can quickly learn how to use new tools.

Past experience in technical customer support (email, phone, chat or live) is definitely a plus. If this sounds like you, we’d love to hear from you!

Responsibilities

• You will be the face of QDC, handling inbound interactions through (chat, email, phone and remote session)
• Learn to triage incoming customer inquiries and the process of escalating them by working with various team members to resolve and close tickets in pre-defined SLA.
• Reproduce customer issues and log tickets to be solved by the engineering team.
• Guide users on product features and train them to use it effectively.
• Build and maintain the resources required for technical support. (Walkthrough, set up guides, help tutorials, emails, and video tutorials)
• Take handover from the onboarding team by understanding customers' persona, their pain points, and expectation. 
• Rigorously measure support SLA & metrics and improve it continuously.
• Maintain regular communications with customers about new feature developments and enhancements to the product. 
• Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

What you can expect in the next 12 months

Within 1 month

• You should have acquired a good knowledge of the laundry domain, QDC product, and process that we follow.
• Have a one-one chat with every member of the Quick Dry Cleaning team so you get to know everyone well and understand each other.
• You should have gone through at least 3 onboarding and sales experience in the buddy system.
• You should have spent a day at the laundry store to get live hands-on experience.
• You should be able to configure SMS API’s for national and international clients.
• Learn how to access and use all internal tools, including Google Apps, Zoho Desk, JIRA, Sales-IQ, CRM and reverse-shadow in each tool. 
• Shadow other Customer Support Representatives (CSRs) handling inbound interactions, gaining an understanding of common customer inquiries as well as our processes for resolution; demonstrate understanding by completing simple tickets with a CSR shadowing you. 

Within 3 months

• Independently handle hardware integration and support. 
• Become QDC expert through training and customer interaction, building a solid understanding of each feature and best practices for how to use them; handle 80% of all inbound Technical Support interactions without assistance through resolution or escalation; be able to provide creative solutions to users.

Within 6 months

• Maintain a level of customer satisfaction (we measure through CSAT scores) equal to or greater than the overall team average; help maintain all service and support content including process documentation, videos, email macros, training manuals and help articles.

Within 12 months

• Help interview, onboard and train incoming team members.
• Proactively identify, pilot and implement ways to increase efficiency in Technical Support processes; assess results and refine.

What an ideal candidate looks like?

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training, etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Experience managing customer interactions effectively.
• Previous B2B SaaS and enterprise software experience.
• Excellent written and verbal communication skills.
• Ready to work in US Shift in the future when required.

What are we looking for?

Attitude

Skills

• Empathy
• Positive Attitude
• Patience
• Organized
• Process Driven
• Coachable
• Metrics Driven
• Attentive and Listening Skills
• Ability to explain in uncomplicated/ simple language

About Quick Dry Cleaning

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adopt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups building value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

Why join QDC?

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth it when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.
• Great Environment: We spend more time of our day at work than at home while awake, so it is important that we feel comfortable in our workplace. Our office space is fun and the team is funnier. We never miss out on any opportunity to have fun. We don’t experience Monday blues rather we have Monday excitement.

Job Description

We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 10 content verticals and 150+ content categories. Over the past 3.5 years we’ve worked with brands like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Times Group, Digit, Wittyfeed, YourStory etc. along with 350+ brand companies like BookMyShow, UpGrad, Yulu, Paisabazaar, Zivame, Yatra, Bewakoof, Imarticus Learning etc. to create content that is meticulous and customized according to our clients' needs.

We are on the path to building a global on-demand content marketplace platform that allows for collaboration, discovery and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings and engage a wide spectrum of content creators, and to facilitate all our ambitions, we are planning to launch multiple product verticals and we are looking for a QA Engineer who has a keen eye for user interaction and production functioning, and a curious mind to tangle-and-untangle them.

• We’re looking for someone who is enthusiastic, comfortable with uncertainty, flexible, great with people and isn’t afraid to roll up their sleeves and get their hands dirty.
• If you think you have the spark and a constantly simmering pot of ideas, this is the chance for you!

Job Responsibilities:

• Take ownership of the testing, identifying issues and subsequent fixing in entire PDLC
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Conduct post-release/ post-implementation testing
• Quality review and signoff of new features
• Understand product architecture and functionality
• Create Test Case/Test script writing
• Should be ready to convert unvaried test cases into automated test scripts
• Create, maintain, and execute functional, regression, and exploratory tests
• Provide test case coverage and defect metrics to substantiate release decisions
• Provide support and assistance to business and users on reported production issues
• Creates temporary "work-arounds" for immediate customer/ end users issues
• Communicate with PMs and engineers on reported issues
• Participate in product discussions & refine the acceptance criteria
• Communicate high-value use cases and customer feedback to the product team

The ideal candidate must have -

• At least 2 years of practical experience in defining, developing, maintaining and executing test cases
• Prior experience dealing with full product development lifecycles and multiple releases
• Experience of working with Web, Mobile, and API Testing
• Basic understanding of good programming practices, architecture and design patterns
• Knowledge of Performance & Security Testing
• Solid analytical & problem-solving skills and experience of working in Agile process management methodology
• Should be excellent at communication, be able to explain ideas clearly.
• Must be extremely proactive and self-starter.
• Good knowledge of test automation tools like PyTest, Mocha, Cypress or comparable is a big plus.

As a senior full-stack developer, you will contribute to our end-to-end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable code and deliver amazing user experiences. We are building a design and process-centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?

You are:

• A self-starter with a sense of what it takes to be successful as a team
• An agile - welcome change, do as little as possible and embrace continuous delivery
• Conscious about how quality is carried through from the UI to all layers underneath
• Passionate about design as a foundation of great user experience
• Opinionated, but flexible to accommodate the big picture

• Analyze requirements, provide estimates and deliver code in an agile setup
• Stay on top of all owned work and raise red flags as early as possible
• Define the architecture, best practices, and coding standards for a full-stack development
• Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review 
• Motivate team members, coach junior members, and extend goodwill to other employees

Must have

• Prior startup experience, preferably with war stories to share
• 3-5 years of software industry experience
• Solid understanding of software design, development, testing, and problem-solving 
• Expertise in coding efficient, high quality, and modularized software 
• Expertise in React.js and related ecosystem
• Experience with GraphQL and other modern JS ecosystems
• Expertise in common design patterns and anti-patterns Javascript
• Experience with service-oriented architecture and microservices
• Expertise in relational and non-relational databases and expertise in at least one database system
• Experience with planning, execution, and maintenance of test infrastructure for backend workflows
• Knowledge of AWS
• Knowledge of Unix shell and source control systems and tools such as git 
• Strong technical leadership skills
• Strong communication skills
• Technical mentoring skills

Great to have

• Experience with CI/CD and setting up a monitoring infrastructure
• Experience with Flutter
• Interest in blockchain and computer vision-related ML systems
• Experience working on high traffic systems
• Bachelor’s degree in Computer Science or a related discipline