Azure Devops Engineer

We are an on-demand E-commerce technology and Services Company and a tech-enabled 3PL (third party logistics). We unlocks ecommerce for companies by managing the entire operations lifecycle:

Sell, Fulfil & Reconcile.

Using us, companies can: -

• Store their inventory in our fulfilment centers (FCs)

• Sell their products on multiple sales channels (online marketplaces like Amazon, Flipkart, and their own website)

• Get their orders processed within a defined SLA

• Reconcile payments against the sales company combines infrastructure and dedicated experts to give brands: accountability, peace of mind, and control over the ecommerce journey.

The company is working on a remarkable concept for running an E-commerce business- starting from establishing an online presence for many enterprises. It offers a combination of products and services to create a comprehensive platform and manage all aspects of running a brand online, including the development of an exclusive web store, handling logistics, integrating all marketplaces and so on.

Who are we looking for?

We are looking for a skilled and passionate DevOps Engineer to join our Centre of Excellence to build and scale effective software solutions for our Ecommerce Domain.

Wondering what your Responsibilities would be?

• Building and setting up new development tools and infrastructure

• Provide full support to the software development teams to deploy, run and roll out new services and new capabilities in Cloud infrastructure

• Implement CI/CD and DevOps best practices for software application teams and assist in executing the integration and operation processes

• Build proactive monitoring and alerting infrastructure services to support operations and system health

• Be hands-on in developing prototypes and conducting Proof of Concepts

• Work in an agile, collaborative environment, partnering with other engineers to bring new solutions to the table

• Join the DevOps Chapter where you’ll have the opportunity to investigate and share information about technologies within the DevOps Engineering Community

What Makes you Eligible?

• Bachelor’s Degree or higher in Computer Science or Software Engineering with appropriate experience

• Minimum of 1 year of proven experience as DevOps Engineer

• Experience in working with a DevOps culture, following Agile Software Development methodologies of Scrum

• Proven experience in source code management tools like Bitbucket and Git

• Solid experience in CI/CD pipelines like Jenkins

• Shown ability with configuration management tools (e.g., Terraform, Ansible, Docker and Kubernetes) and repository tools like Artifactory

• Experience in Cloud architecture & provisioning

• Knowledge in Programming / Querying NoSQL databases

• Teamwork skills with a problem-solving attitude

LOCATION: - Remote (India) 

EDUCATION AND EXPERIENCE - 

Degree in computer science, software engineering, or a related field - 

At least 3-5 years of professional work experience as a 

DevOps / test automation / deployment engineer -

 Experience in agile software development methodologies 

JOB RESPONSIBILITIES: -

 Design and development of scalable software test framework to automate test procedures - Perform health checks of existing sites periodically (manually and also developing a automation pipeline) - Manage per site software releases - 

Generate release notes, user guides, technical documentation -

 Perform upgrades/ downgrades (patch management) - 

Generate and Manage configurations - 

Suggest process improvements by interfacing with product owner - 

File process/installation/deployment related issues & tracking them - 

Verify customer-reported issues and translate them into technical tasks for development 

REQUIREMENTS:

 Following are must to have requirements, - 

Automation frameworks like Selenium etc. - 

Scripting languages like Perl, Python etc. - 

Linux systems - 

Version control system like git -

 Issue tracking system like Jira -

 Networking protocols -

 Cloud infrastructure - 

Ability to work individually and as part of a team with a sense of urgency -

 Excellent communication skills in written and verbal English - 

Great attention to detail 

PREFERRED: 

Following are good to have requirements, - 

Knowledge in any of the programming languages like C, C++ etc. 

Experience managing cloud-based (e.g., AWS, Google Cloud, etc.) and in-house server infrastructure - 

Familiarity with machine learning / artificial intelligence infrastructure - 

Experience in data visualization and statistics - 

Basic knowledge of hardware infrastructure containing routers, switches and others -

 Familiarity with web & data securityDesign and development of scalable software test framework to automate test 

Job Description

• Minimum 3+ yrs of Experience in DevOps with AWS Platform

• Strong AWS knowledge and experience

• Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)

• Experience with IAC tools Terraform

• Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)

• Significant experience with Linux operating system environments

• Experience with infrastructure scripting solutions such as Python/Shell scripting

• Must have experience in designing Infrastructure automation framework.

• Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)

• Excellent problem-solving, Log Analysis and troubleshooting skills

• Experience in setting up centralized logging for system (EKS, EC2) and application

• Process-oriented with great documentation skills

• Ability to work effectively within a team and with minimal supervision

• Cloud and virtualization-based technologies (Amazon Web Services (AWS), VMWare).
• Java Application Server Administration (Weblogic, WidlFfy, JBoss, Tomcat).
• Docker and Kubernetes (EKS)
• Linux/UNIX Administration (Amazon Linux and RedHat).
• Developing and supporting cloud infrastructure designs and implementations and guiding application development teams.
• Configuration Management tools (Chef or Puppet or ansible).
• Log aggregations tools such as Elastic and/or Splunk.
• Automate infrastructure and application deployment-related tasks using terraform.
• Automate repetitive tasks required to maintain a secure and up-to-date operational environment.

Responsibilities

• Build and support always-available private/public cloud-based software-as-a-service (SaaS) applications.
• Build AWS or other public cloud infrastructure using Terraform.
• Deploy and manage Kubernetes (EKS) based docker applications in AWS.
• Create custom OS images using Packer.
• Create and revise infrastructure and architectural designs and implementation plans and guide the implementation with operations.
• Liaison between application development, infrastructure support, and tools (IT Services) teams.
• Development and documentation of Chef recipes and/or ansible scripts. Support throughout the entire deployment lifecycle (development, quality assurance, and production).
• Help developers leverage infrastructure, application, and cloud platform features and functionality participate in code and design reviews, and support developers by building CI/CD pipelines using Bamboo, Jenkins, or Spinnaker.
• Create knowledge-sharing presentations and documentation to help developers and operations teams understand and leverage the system's capabilities.
• Learn on the job and explore new technologies with little supervision.
• Leverage scripting (BASH, Perl, Ruby, Python) to build required automation and tools on an ad-hoc basis.

Who we have in mind:

• Solid experience in building a solution on AWS or other public cloud services using Terraform.
• Excellent problem-solving skills with a desire to take on responsibility.
• Extensive knowledge in containerized application and deployment in Kubernetes
• Extensive knowledge of the Linux operating system, RHEL preferred.
• Proficiency with shell scripting.
• Experience with Java application servers.
• Experience with GiT and Subversion.
• Excellent written and verbal communication skills with the ability to communicate technical issues to non-technical and technical audiences.
• Experience working in a large-scale operational environment.
• Internet and operating system security fundamentals.
• Extensive knowledge of massively scalable systems. Linux operating system/application development desirable.
• Programming in scripting languages such as Python. Other object-oriented languages (C++, Java) are a plus.
• Experience with Configuration Management Automation tools (chef or puppet).
• Experience with virtualization, preferably on multiple hypervisors.
• BS/MS in Computer Science or equivalent experience.
• Excellent written and verbal skills.

Education or Equivalent Experience:

• Bachelor's degree or equivalent education in related fields
• Certificates of training in associated fields/equipment’s

- You will manage all elements of the post-sale program relationship with your customers, starting with customer on-boarding and continuing throughout the customer relationship. 

- As the primary customer interface, you engage with customer teams to educate, identify needs, develop designs, set goals, manage and execute on plans that unlock continuous, incremental value from their investments in the CloudPassage Halo platform.

- You are hands-on during execution and thoroughly enjoy seeing your security projects come to life and supporting them afterwards. You are a trusted adviser.

Responsibilities :

- Manage a portfolio of 5+ Enterprise customer accounts with complex needs (typical enterprise customers invest between $500k and $4m+ per year with CloudPassage, have hundreds to tens of thousands of individual public cloud infrastructure deployments, and protect hundreds of thousands of cloud infrastructure assets with Halo).

- Provide level-3 technical support on your customer's most complex issues

- Lead implementation of low-level security controls in Cloud environments, for services, server and containers

- Remotely diagnose & resolve DevSecOps issues in customer environments - able to resolve their DevOps issues that may be interfering with CloudPassage processing.

- Interact with CloudPassage Engineering team by providing customer issue reproduction and data capture, technical diagnostics and validating fixes. QA experience preferred.

- Establish and program manage proactive, value-driven, high-touch relationships with your customers to understand, document and align customer strategies, business objectives, designs, processes and projects with Halo platform capabilities and broader CloudPassage services.

- Develop a trusted advisor relationship by building and maintaining appropriate relationships at all levels with your customer accounts, creating a premium and high-caliber experience.

- Ensure continued satisfaction, identify & confirm unaddressed customer needs that can be value-add opportunities for up-sell and cross-sell, and communicate those needs to the CloudPassage sales team. Identify any early CSAT issues and renewal risks and work with the internal team to remediate and ensure strong CSAT and a successful renewal.

- Be a strong customer advocate within CloudPassage and identify and support areas for improvement in the customer experience, both in our product and processes.

- Be team-oriented, but with a bias towards action to get things done for your customers.

Requirements : Strong cloud security knowledge & experience including :

- End-to-end enterprise security processes

- Cloud security - cloud migrations & shift in security requirements, tooling & approach

- Hands-on DevOps, DevSecOps architecture & automation (critical)

- 4+ years experience in security consulting and project/program management serving cybersecurity customers.

- Complex, level 3 technical support

- Remotely diagnosing & resolving DevSecOps issues in customer environments

- Interacting with CloudPassage Engineering team with customer issue reproduction

- Experience working in a security SaaS company in a startup environment.
 
- Experience working with Executive and C-Level teams.

- Ability to build and maintain strong relationships with internal and external constituents.

- Excellent organization, project management, time management, and communication skills.

- Understand and document customer requirements, map to product, track & report metrics, identify up-sell and cross-sell opportunities.
 
- Analytical both quantitatively and qualitatively.

- Excellent verbal and written communication skills.
 
- Security certifications (Security +, CISSP, etc.).

Expert Technical Skills :

- Consulting and project management : documenting project charters, project plans, executing delivery management, status reporting. Executive-level presentation skills.

- Security best practices expertise : software vulnerabilities, configuration management, intrusion detection, file integrity.

- System administration (including Linux and Windows) of cloud environments : AWS, Azure, GCP; strong networking/proxy skills.

Proficient Technical Skills :

- Configuration/Orchestration (Chef, Puppet, Ansible, SaltStack, CloudFormation, Terraform).

- CI/CD processes and environments.

Familiar Technical Skills & Knowledge : Python scripting & REST API's, Docker containers, Zendesk & JIRA.