Lead Quality Assurance (QA) Engineer

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Customer Support Executive for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

Company Description

Evoqins is an end-to-end digital product development team focused on maximizing the scalability and reliability of global businesses. We specialize in a wide range of domains including fintech, banking, e-commerce, supply chain, enterprises, logistics, healthcare, and hospitality. With ISO 9001 certification and a 4.9-star Google rating, we are proud to have 120+ satisfied customers and an 87% customer retention rate. Our services include UX/UI design, mobile app development, web app development, custom software development, and team augmentation. 

Role Description

We are looking for a passionate Senior Backend Developer.  You will be responsible for designing, developing, and maintaining scalable backend services and APIs using Python. 

• Role: Senor Backend Developer
• Location: Kochi
• Employment Type: Full Time
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Key Responsibilities

• Design, develop, and maintain scalable Python-based applications and APIs.
• Build and optimize backend systems using FastAPI/Django/Flask.
• Work with PostgreSQL/MySQL databases, ensuring efficiency and reliability.
• Develop and maintain REST APIs (GraphQL experience is a plus).
• Collaborate using Git-based version control.
• Deploy and manage applications on AWS cloud infrastructure.
• Ensure best practices in performance optimization, testing, and security.
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Required Skills & Experience

• 2– 5 years of hands-on Python development experience.
• Experience in Fintech projects is an advantage
• Proven experience in FastAPI and REST API development.
• Strong database skills with PostgreSQL (preferred) and MySQL.
• Practical exposure to API integrations and third-party services.
• Experience deploying and maintaining applications in production.
• Familiarity with AWS cloud services.

JD for Sales Executive 

About SynergyLabs

Synergy Labs is a Gurgaon-based specialized artificial intelligence solution provider focusing on smart policing solutions using computer vision. Synergy Labs has delivered custom-made machine learning solutions tailored to business needs and requirements in various industries, systematically designed by applying MIT's approach to design thinking in order to deliver a scalable product that exceeds customer expectations. Our team of 20+ AI researchers and developers use the latest technologies, frameworks & hi-tech methodologies to offer impeccable and quality services globally.

We help our clients worldwide to deliver their vision to their numerous customers effortlessly. Our services & solutions are designed for large-scale businesses as well as start-ups.

Job brief

We are looking for an enthusiastic marketing executive to join our marketing/Sales department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

As a marketing executive, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels.

It will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment.

Responsibilities

● Collect quantitative and qualitative data from marketing research

● Perform market analysis and research on the competition

● Call the client and check the requirements

● Services existing accounts, obtains orders, and establishes new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors.

● Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

● Submits orders by referring to price lists and product literature.

● Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

● Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.

● Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.

● Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

● Provides historical records by maintaining records on customer sales.

● Contributes to team effort by accomplishing related results as needed.

● Manage and update company database and customer relationship management systems (CRM)

Requirements

● Strong desire to learn along with professional drive

● Solid understanding of different marketing techniques

● Excellent verbal and written communication skills

● Excellent knowledge of MS Office

● Familiarity with marketing computer software and online applications (e.g. CRM tools, Online analytics)

● Passion for the marketing industry and its best practices

● Current enrollment in a related BS or Masters degree

Job Summary

Fe-Solve is seeking an enthusiastic and passionate Sales Executive to join our team. The Sales Executive will be responsible for field cold calling, CRM handling, relationship building, networking, reporting to seniors on time, and pure field sales. The ideal candidate should have excellent communication skills and good writing skills. Initial 3 months’ probation, on Stipend.

Responsibilities

• Conducting field cold calling to potential customers to generate leads.
• Handling CRM to track customer interactions and customer data.
• Building strong relationships with customers and maintaining them.
• Networking with potential clients, attending events and conferences, and representing the company.
• Conduct market research to identify potential customers and competitors
• Reporting to the senior team members on time and updating them on progress.
• Excellent communication skills to communicate with customers and team members.
• Good writing skills to write proposals, emails and any other necessary documentation.
• Currently pursuing OR just Completed a degree in business, marketing, or a related field
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

Skills

• Communication skills
• Interpersonal skills
• Marketing knowledge
• Sales techniques
• Lead generation
• Market research
• Microsoft Office Suite
• Handling Social media platforms

Qualification

·      Any Graduate, Post Graduate or pursuing MBA in Sales, Marketing or related field.

·      Prior experience in sales or customer service is preferred but not required.

·      Demonstrated ability to build relationships and communicate effectively.

Remuneration

8-10K Stipend for initial 3 months. 

Must Have skills :

Experience in Linux Administration

Experience in building, deploying, and monitoring distributed apps using container systems (Docker) and container orchestration (Kubernetes, EKS)

Ability to read and understand code (Java / Python / R / Scala)

Experience AWS and tools

Nice to have skills:

Experience in SAS Viya administration

Experience managing large Big Data clusters

Experience in Big Data tools like Hue, Hive, Spark, Jupyter, SAS and R-Studio