Content Marketing Manager

Position Overview: 

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position.  

Work Location- Pune

Job Type- Hybrid

Key Responsibilities: 

• Active Customer engagements: Actively participate in Customer discussions, proactively, first for the implementation and later for making them successful in deriving the value from the product.  
• Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by overcoming the current issues and based on the knowledge even propose solutions. 
• Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues. 
• Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders ensuring product meets the customers’ requirements and align with the overall product vision. 
• Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency. 
• Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.  
• Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals. 
• Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding. 

Qualifications: 

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. 
• 5+ years of practical experience in networking and storage domains, with a focus on supporting enterprise customers. 
• Strong domain knowledge in Storage and Networking, with exposure to monitoring technologies and practices. 
• Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments. 
• Strong communication and interpersonal skills, with the ability to interact effectively with customers and internal teams across geographies and time zones.  
• Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution 
• Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively. 
• Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction. 

Company Overview: 

Virtana delivers the industry’s only unified platform for Hybrid Cloud Performance, Capacity and Cost Management. Our platform provides unparalleled, real-time visibility into the performance, utilization, and cost of infrastructure across the hybrid cloud – empowering customers to manage their mission critical applications across physical, virtual, and cloud computing environments. Our SaaS platform allows organizations to easily manage and optimize their spend in the public cloud, assure resources are performing properly through real-time monitoring, and provide the unique ability to plan migrations across the hybrid cloud.   

As we continue to expand our portfolio, and grow our customer base across multiple geos, we are seeking a highly skilled and hands-on Senior Support Engineer to support ever growing customer base. 

Why Join Us: 

• Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring. 
• Collaborative and innovative work environment. 
• Competitive salary and benefits package. 
• Professional growth and development opportunities. 
• Chance to work on cutting-edge technology and products that make a real impact. 

If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring. 

Job Title: Hotel Operations Executive

Location - Gurgaon ( Sec 32 )

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: 1+ years in hotel reservations, operations, or customer service.
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

QUALIFICATION     ; ANY GRADUATE or higher                                   

EXPERIENCE          ; 7 to 8 YEARS +

AGE                        : UNDER 35 years

GENDER                : MALE OR FEMALE

PACKAGE             : Rs.40,000 to 50000 p.m.

WOULD BE RESPONSIBLE FOR

ALL EXPORT BUSINESS DEVELOPMENT FOR INTERNATIONAL MARKET

FOR OUR COSMETIC PRODUCTS LIKE USA, AFRICA, MIDDLE EAST , LATIN AMERICA ,GULF COUNTRIES ETC.

Job Description-

Position – International Sales Development Representative & International Sales Development Trainee

Location - Hyderabad (On-site)

Reports to - Shift Manager (US)

Region - US timings [Mon-Fri] 7:30 pm till 4:30 am night shift*

Primary Objective - Sales Development Representatives & Sales Development Trainees are responsible for qualifying leads at the initial stages in the sales funnel. They must research potential clients, connect with and educate prospects and qualify leads before handing them off to the closers of the sales team. Spanish speaking would be an added advantage.

Specific Accountabilities/Responsibilities -

• Promoting business through extensive and persistent cold calling, emails, and communication(s) to prospective clients
• Respond, engage and qualify inbound leads and inquiries
• Scheduling Initial Prospecting Meetings for the Sales Team
• Providing in-depth information to the Sales team to enable the most qualified and productive demos
• Researching and evaluating additional leads/prospects through web research
• Meet or exceed the assigned quota
• Working together with the Regional Director to grow a specific sales territory
• Working with the Sales Director to support the acquisition of new accounts in the region
• Help as needed to build awareness on special projects/events
• Maintaining all contacts/opportunities and recording all progress.

Job Type: Full-time

Salary: ₹250,000.00 - ₹500,000.00 per year

Schedule:

• 7:30 pm to 4:30 am IST

Education:

• Bachelor's (Preferred)

Experience:

• Cold calling: 2 years (Preferred)
• total work: 2 years (Preferred)
• Sales: 2 years (Preferred)
• sales representative: 2 years (Preferred)

Language:

• English (Preferred)

Shift availability:

• Night Shift (Required)

• Design and Build sophisticated and highly scalable products using Flutter.
• Translate and build designs and wireframes into high-quality responsive UI code.
• Proficiency in the use of Model-View-Controller (MVC) and Model-View-View Model-Controller (MVVM) which relates to designing and developing architecture.
• Learn and explore feasible architecture options for implementing new features.
• Suggest space and time-efficient Data Structures.
• Follow best practices while maintaining structure and comprehensive documentation to ensure context across teams.
• Use CI/CD for smooth deployment.
• Document the project and code efficiently.
• Communicate with the Project Manager regarding the status of projects and suggest appropriate deadlines for new functionalities.
• Ensure security guidelines are always followed while developing the app.
• Maintaining software through product lifecycle including design, development, verification, and bug fixes.
• Perform time profiling and memory leaks assessment.
• Help with building the company's tech team and iterating on the hiring framework; Create peer learnings for team members and build context for new team members.
• Provide regular feedback to your team (peers and managers) to ensure continuous improvement.

Skills & Requirements

• Must have experience working with Flutter SDK and Dart programming language.
• Strong knowledge of Flutter widgets like Cupertino for iOS and Material Components for Android.
• Knowledge of building flutter modules and flutter plug-ins.
• Knowledge of native Android and iOS: To build custom Flutter Packages.
• Firebase: Should have experience with Cloud Firestore, Push Notifications, Cloud Functions, and Analytics.
• Git: To manage and collaborate in different projects with the rest of the team.
• Know how to publish apps to Playstore and Appstore

Good to have

• Experience in the fintech industry
• Experience working with cybersecurity and compliance

• Designation:- Business Head-IT
• Work experience:- 4-5yrs
• Location:- GIFT CITY, Gandhinagar
• Qualification:- BE (Computer Science / IT) / MCA / MSc (CAIT) or higher, MBA (Full Time) preferably from the reputed institute
• Age Limit:- Around 45 – 55 Years.
• Job Timing:- 9:30am to 5:30pm
• Language Known:- English, Hindi, Gujarati
• Required Gender Male/Female:- Male
• Do we Entertain any relocation Prospects? Yes, Have to relocate on own expense
• Transportation Facility:- Yes
• Duration:- Mini. 2yrs contract
• Current strength of Company (In Nos.):- 180

Min. work experience:-

• Around 18-25 years in the field of IT, of which at least 5 years should have been in a senior managerial position with profit center responsibilities.
• Should be well versed with strategy building for IT as Business like e-Governance, e-procurement.
• DSC-PKI will be added advantage.
• Experience in evolving area like Artificial Intelligence, Machine learning, block chain etc. preferable.
• This position is for business development of IT division and not for serving exclusively captive requirement of Company.

Skill-Sets:-

• Thorough understanding of the profitable business generation in the field of IT
• Good analytical & conceptual skills, as well as team leader
• Thorough understanding of various applicable statutory / regulatory requirement related to IT business
• Good networking Skills
• In depth experience in the domain of e-Governance, software, e-procurement. Preferable experience of PKI.

Role& Responsibilities:-

• To lead organization and exploring various business opportunities and generate the profitable revenue from the various IT business streams.
• To analyse the risks and implement the best management practice to mitigate / transfer.
• To envisage the business needs and mobilise the adequate resources, so as to deliver the solutions / systems.
• To co-ordinate with Top Management for various matters.
• To manage the day-to-day all business affairs of the IT Business Division.
• To articulate the cost effective business solutions / models and convert the leads into the business.
• Any other job / activities assigned by the Company as deemed fit.