Retention Marketing Manager

Role Overview:

We are looking for a skilled Data Scientist with expertise in data analytics, machine learning, and AI to join our team. The ideal candidate will have a strong command of data tools, programming, and knowledge of LLMs and Generative AI, contributing to the growth and automation of our business processes.

Key Responsibilities:

1. Data Analysis & Visualization:

• Develop and manage data pipelines, ensuring data accuracy and integrity.
• Design and implement insightful dashboards using Power BI to help stakeholders make data-driven decisions.
• Extract and analyze complex data sets using SQL to generate actionable insights

2 Machine Learning & AI Models:

• Build and deploy machine learning models to optimize key business functions like discount management, lead qualification, and process automation.
• Apply Natural Language Processing (NLP) techniques for text extraction, analysis, and classification from customer documents.
• Implement and fine-tune Generative AI models and large language models (LLMs) for various business applications, including prompt engineering for automation tasks.

3 Automation & Innovation:

• Use AI to streamline document verification, data extraction, and customer interaction processes.
• Innovate and automate manual processes, creating AI-driven solutions for internal teams and customer-facing systems.
• Stay abreast of the latest advancements in machine learning, NLP, and generative AI, applying them to real-world business challenges.

Qualifications:

• Bachelor's or Master’s degree in Computer Science, Data Science, Statistics, or related field.
• 4-7 years of experience as a Data Scientist, with proficiency in Python, SQL, Power BI, and Excel.
• Expertise in building machine learning models and utilizing NLP techniques for text processing and automation.
• Experience in working with large language models (LLMs) and generative AI to create efficient and scalable solutions.
• Strong problem-solving skills, with the ability to work independently and in teams.
• Excellent communication skills, with the ability to present complex data in a simple, actionable way to non-technical stakeholders.

If you’re excited about leveraging data and AI to solve real-world problems, we’d love to have you on our team!

Roles & Responsibilities

• We are looking for someone who loves a challenge, is ambitious, super tenacious, and persistent. S/he is
• a self-starter, thrives in a dynamic, small start-up environment, has a knack for understanding customer
• needs, and loves to get sh*t done! If you check these boxes - we want to talk to you!

The opportunity:

• Solve a complex $300+ billion problem at the cutting edge of Fintech innovation, and make a tangible difference to the small business landscape in India
• Join a high performance, dynamic and collaborative work environment that throws new challenges on a daily basis
• Be part of the early founding team and be directly responsible for driving the company's success

Key Role and Responsibilities:

• Work closely with the Founder/CEO and to define and build the Cashflo platform
• Identify customer problems, latent needs & devise product roadmap
• Communicate and evangelize product output through low-fidelity designs
• Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage
• Work with Marketing to bring new features to life on various communication touch points
• Collaborate with engineers and designers to arrive at the detailed solutions to problems Execute
• Own the roadmap for one or more parts of the product
• Work with engineering and design to plan launch scope
• Together with engineering and design, break-down scope into launch iterations
• Deliver product features as per timelines

Skills/ Qualities Required:

• Strong problem solving – Structured thinking, data-driven analysis and a strong ability to synthesize findings
• Strong communication (written & verbal) and interpersonal skills
• You should have worked at a startup or started your own company that shipped a product
• An engineering / technical background that will allow you to reason about product trade-offs and make good choices without significant input from engineers
• At least 5 years of experience in a Product Management role
• Attention to detail - great products are all about the details
• Passion for getting the job done – A combination of grit, hustle and problem-solving skills todeliver results on time

Nice to haves:

• ● Prior exposure to Fintech landscape and understanding of trends in financial services

●       Develop and plan sales & marketing strategies to grow revenues, improve coverage, better penetration and enhance competitive position.

●       Customer engagement strategies to drive loyalty and retention, control churn

●       Responsible for the revenue of the business services division for the circle.

●       Increase the subscriber base through acquisition in new accounts, as well as a deeper penetration in existing accounts

●       Set goals and targets for the Sales, Pre-sales, Support and Marketing heads and monitor the performance of the team.

●       Responsible for all customer communication in the circle for the enterprise group.

●       Responsible for designing and implementing thematic campaigns to drive business requirements.

●       Ability to connect at CXO levels and exhibit deal making capability.

●       Value proposition development for customers and stakeholders.

●       Have a Solution / Consultant mindset - Impacting customer's business.

●       Strong Customer Service orientation - driving service management as a key differentiator.

●       Formulation and delivery of an end-to-end strategic plan for a market segment.

Job Responsibilities:

● Design, test, and build scalable backend python services

● Closely collaborate with marketing and product teams to build innovative, robust, and easy-to-use features that serve.

● Developing high-quality code based on detailed designs that cater to the product requirements.

● Responsible for troubleshooting, testing, and maintaining the core product software and databases to ensure strong optimization and functionality

Required Skills:

● Degree in Computer Science, Software Engineering or equivalent.

● Minimum 3+ years experience in software development.

● Expertise in Python 3.7, Django 2.2+, and REST APIs.

● Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment

● Hands-on, self-starter, capable of working independently

● True love for technology and what you do

● Maniacal attention to detail

About the Role

We are looking for a highly analytical and detail-oriented Senior Business Analyst to join our team. The ideal candidate will have a strong ability to translate business needs into actionable insights, drive data-backed decision-making, and collaborate with cross-functional teams to enhance business processes and strategies.

Key Responsibilities

• Analyze business processes, identify gaps, and recommend improvements to enhance efficiency and effectiveness.
• 
  
• Collaborate with stakeholders across departments to gather, document, and analyze business requirements.
• 
  
• Work closely with product, engineering, and marketing teams to ensure business objectives align with company goals.
• 
  
• Develop and maintain reports, dashboards, and data visualizations to track KPIs and business performance.
• 
  
• Conduct market research and competitive analysis to support strategic planning.
• 
  
• Identify risks and propose mitigation strategies for business challenges.
• 
  
• Support the implementation of new systems, processes, and tools by providing business insights and ensuring smooth adoption.
• 
  
• Facilitate stakeholder meetings, presentations, and training sessions to align business goals and project outcomes.
• 
  

Requirements

• 5+ years of experience as a Business Analyst or in a similar analytical role.
• 
  
• Strong experience in business process modeling, data analysis, and reporting.
• 
  
• Proficiency in SQL, Excel, and business intelligence tools (e.g., Tableau, Power BI).
• 
  
• Familiarity with Agile and Scrum methodologies.
• 
  
• Ability to translate business needs into technical requirements.
• 
  
• Excellent communication, problem-solving, and stakeholder management skills.
• 
  
• Experience in working with product and engineering teams is a plus.
• 
  
• Bachelor's/Master’s degree in Business Administration, Finance, IT, or a related field.
• 
  

Nice to Have

• Experience in the tech startup space or a social media domain is a plus.
• 
  
• Exposure to AI/ML-driven analytics tools.
• 
  

Why Join Us?

• Be part of an innovative and fast-growing company.
• 
  
• Work on impactful projects that shape the future of our product.
• 
  
• Competitive compensation, benefits, and growth opportunities.

• GRAPHIC DESIGN for e-commerce/education domain including STATIC, MOTION-GRAPHICS and VIDEOS for digital assets and print media, branding, merchandise and BTL activities
• Cross-functioning with our IT, Digital Marketing and Product team wherein you’ll be creating visually stunning designs, webpage mock-ups, logos, illustrations and marketing campaign creatives
• Create various concept routes, designs and colour palettes basis promotion themes for digital assets and campaigns as well as make amendments basis feedback
• Prepare print media graphics for BTL and internal branding
• Manage complete design process from conceptualization, testing, approval and implementation
• Adhere to media content calendar and timelines of various departments and ensure seamless delivery of creative content
• This role offers good exposure in E-COMMERCE and EDUCATION SEGMENT
• Min of 3 years of relevant experience in ADOBE SUITE including proficiency in PHOTOSHOP, AFTER EFFECTS, PREMIERE PRO and XD. Additional experience on IN-DESIGN and CORELDRAW preferable

• Expertise in ADOBE SUITE, mainly PHOTOSHOP, AFTER EFFECTS, PREMIERE PRO and XD
• Hands-on experience on IN-DESIGN and CORELDRAW
• Compelling storyboard making which effectively highlights the theme in the design concept
• Designing UI mock-ups having many concept routes, including STATIC, MOTION GRAPHICS and VIDEO creatives
• Creative thinking and solution finding approach for adapting and testing graphics across different media
• Effective interpersonal communication skills in a highly collaborative team environment

• 2-5 years of relevant experience
• MFA or relevant degree in design and fine arts
• Design portfolio to have several reputable brands, preferably from e-commerce domain
• Good communication in written and spoken English

• Need to develop applications in PHP, HTML5, JQuery and Node.JS.
• Need to interact with Team Leads, QA team, Deployment team
• Need to interact with in-house and external customers
• Need to interact with internal team members for integrated development
• Need to have good communication skills
• Will Report to Lead Developer - PHP

Skills required:

• Need to have experience in developing projects using PHP, MySQL, HTML5, JavaScript, AJAX, JQuery , CSS3, Elastic Search and Node.JS
• Need to have experience in implementing web frameworks
• Need to have experience in database concepts
• Need experience in unit testing
• Need to have experience in trouble shooting and analyzing run time errors

Preference of Educational background:

• B.E
• B.Tech
• MCA

Preference of Professional background:

• Should have strong knowledge and understanding of Software Development Life Cycle.
• Solid Work experience of Object Oriented Development and MVC Design & Core PHP
• Sound knowledge of JavaScript / AJAX technologies and methods.
• Prior experience with XML, JSON and SOAP web services.
• Hands-on experience in writing complex SQL queries.
• Excellent written and oral communication skills.
• Node.js, Angular.js is a plus
• Version control systems like Sub version, GITLAB