Freight Broker

Position – SRE Engineer

Location – Navi Mumbai

Who are we

Based out of IIT Bombay, HaystackAnalytics is a HealthTech company creating clinical genomics products, which enable diagnostic labs and hospitals to offer accurate and personalized diagnostics. Supported by India's most respected science agencies (DST, BIRAC, DBT), we created and launched a portfolio of products to offer genomics in infectious diseases. Our genomics-based diagnostic solution for Tuberculosis was recognized as one of the top innovations supported by BIRAC in the past 10 years, and was launched by the Prime Minister of India in the BIRAC Showcase event in Delhi, 2022.

About the Role:

We are seeking a highly skilled Site Reliability Engineer (SRE) to join our infrastructure team. The ideal candidate will bring deep expertise in Linux systems, cloud infrastructure automation, and network administration, with a strong focus on reliability, scalability, and performance. ensuring firewall/network security compliance.

Key Responsibilities:

• Develop and maintain automation scripts (Bash, Python, etc.) for system and cloud infrastructure operations.
• Manage, monitor, and troubleshoot Linux servers in production environments
• Familiarity with Network tools in Linus to triage network connectivity and performance issues .
• Configure, maintain, and secure network infrastructure including switches, routers, and firewalls.
• Design and execute Network Continuity Plans (NCP) and disaster recovery strategies.
• Collaborate with cross functional team for triaging and resolving site specific issues in production related to server deployment , SOP adherence , Triage and defect resolution
• Collaborate with developers and DevOps teams to define SLAs, SLOs, and error budgets.
• Implement proactive monitoring and alerting using modern observability tools.
• Participate in on-call rotations and incident response processes.
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Objectives of this Role:

• Build, automate, and manage scalable infrastructure and deployment pipelines to support development and production environments.
• Enable rapid, secure, and reliable software delivery across engineering teams.
• Ensure system availability, performance, and security in cloud and containerized environments.
• Implement and enforce best practices in CI/CD, observability, and incident response.
• Collaborate with cross-functional teams including software developers, QA, and product managers.
• Proactively identify and automate manual processes to improve engineering efficiency.
• 3–7 years of experience as an SRE, DevOps, or Systems/Network Engineer.
• Strong scripting skills (e.g., Bash, Python, or Go).
• Proficiency in Linux administration and performance tuning.
• Deep understanding of TCP/IP, routing, DNS, firewalls, and networking protocols.
• Hands-on experience managing network infrastructure and firewall rules (e.g., iptables, pfSense, Palo Alto, etc.).
• Docker (multi-stage builds, docker-compose)

Soft Skills

• Proactive problem-solving and ownership mindset
• Strong documentation and communication skills
• Ability to mentor junior engineers
• Curiosity to learn and experiment with emerging DevOps tools

Preferred Qualifications:

• Certifications such as CKA/CKAD, RHCE, AWS Certified SysOps Administrator, or Cisco CCNA/CCNP.
• Experience with service meshes (e.g., Istio), observability stacks (e.g., Prometheus, Grafana), or network policy management (e.g., Calico, Cilium).
• Exposure to secure DevOps practices and compliance standards (e.g., ISO, NIST).

To know more about us – https://haystackanalytics.in

1. Client Handling:

● Act as the primary point of contact for clients, ensuring clear and professional communication.

● Understand client requirements and expectations to align recruitment solutions accordingly.

● Build and maintain strong client relationships to foster trust and repeat business.

2. Scheduling:

● Coordinate and schedule interviews between clients, candidates, and interview panels efficiently.

● Manage calendars to avoid scheduling conflicts and ensure timely updates to all stakeholders.

● Use appropriate tools to streamline scheduling and improve the overall recruitment process.

3. Client Responding:

● Promptly address client inquiries via email, phone, or other communication channels.

● Provide timely updates regarding recruitment progress and candidate status.

● Ensure a smooth flow of communication between clients and the internal team.

4. Client Escalation Handling:

● Manage and resolve client escalations in a professional and timely manner.

● Investigate issues thoroughly, identify root causes, and provide actionable solutions.

● Escalate unresolved issues to senior management if necessary while ensuring client satisfaction.

5. Panel Coordination:

● Liaise with interview panels to ensure their availability for scheduled interviews.

● Share relevant candidate information and interview materials with the panel in advance.

● Provide support to the panel for any technical or logistical requirements during interviews.

6. Candidate Coordination:

● Communicate interview schedules, instructions, and expectations to candidates clearly.

● Assist candidates with any queries related to the interview process.

● Ensure candidates are well-prepared and follow up on post-interview updates.

WHAT WILL YOU NEED TO SUCCEED?

● Experience: 2+ years of experience in coordination and client-facing roles.

● Skills: Strong communication and interpersonal skills, with excellent organizational and

multitasking abilities.

● Knowledge: Familiarity with recruitment processes, tools, and scheduling software.

● Problem-Solving: Ability to manage escalations and resolve conflicts efficiently.

● Flexibility: Comfortable working in a fast-paced, client-focused environment.

• Minimum 3+ yrs of Experience in DevOps with AWS Platform
•     • Strong AWS knowledge and experience
•     • Experience in using CI/CD automation tools (Git, Jenkins, Configuration deployment tools ( Puppet/Chef/Ansible)
•     • Experience with IAC tools  Terraform
•     • Excellent experience in operating a container orchestration cluster (Kubernetes, Docker)
•     • Significant experience with Linux operating system environments
•     • Experience with infrastructure scripting solutions such as Python/Shell scripting
•     • Must have experience in designing Infrastructure automation framework.
•     • Good experience in any of the Setting up Monitoring tools and Dashboards ( Grafana/kafka)
•     • Excellent problem-solving, Log Analysis and troubleshooting skills
•     • Experience in setting up centralized logging for system (EKS, EC2) and application
•     • Process-oriented with great documentation skills
•     • Ability to work effectively within a team and with minimal supervision

Responsibilities:

• The person in this role will lead the development of new business opportunities that supports our overall growth strategy for our Cloud-based software product.
• Lead business growth strategies, identifying opportunities, identifying partnerships and bringing in new clients.
• Build marketing content, and sales collateral, respond to RFPs, quotes etc. in collaboration with the management team and subject matter experts.
• Perform marketing strategies, run email campaigns and apply other techniques to acquire new clients.
• Build and promote strong, long-lasting customer relationships with clients by partnering with them and understanding their needs
• Maintain consistent sales growth by continuously establishing new accounts and positioning us as a strategic advisor delivering actionable insights and practical business solutions
• Willing to work with extended hours covering multiple time zones.

Requirements:

• Should have a minimum of 5 years of experience in selling Software Products, and IT Services with International, Global markets as the main focus.
• Prefer candidates with MBA, MCA or relevant education in technology, marketing or sales.
• Should have extensive knowledge in Software Sales, IT Services, various technologies and market trends. Experience selling SaaS products and selling implementation services is preferred.
• Should have leadership qualities, be highly motivated, be energetic and accountable for owning business outcomes including planning, executing and forecasting.
• Need experience in technology sales, staffing, consulting services, a strong background in business development, and customer relationship.
• Need experience closing new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
• Should be willing to travel locally in India, the US and other countries as required.
• Should have strong communication skills, and presentation skills.

Basic Qualifications:

• 2+ years of non-internship professional software development experience
• Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
• 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.

Additional Job requirements

• BS/MS/PhD in Computer Science/Math or equivalent
• BS in computer science or related field.
• 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
• Knowledgeable in object-oriented design patterns.
• Experience building highly scalable and distributed systems

Preferred Qualifications

• Experience with service-oriented architecture and application/services development
• Passion for performance debugging and benchmarking
• Ability to clearly and concisely communicate with technical and non-technical stakeholders across all levels of the organization

• Manage diaries, schedule and document meetings and appointments.
• Reminding the manager/executive of important tasks and deadlines.
• Booking and arranging travel, transport and accommodation.
• Assist in resolving day-to-day business issues.
• Typing, compiling and preparing internal and external - reports, presentations, emails and correspondence.
• Conducting research and analysis on behalf of the manager.

• Acting as a first point of contact for the CEO.
• Organising events and conferences.
• Implementing and maintaining procedures/administrative systems.
• Help plan,design and launch business new processes, initiatives and make recommendations for improvement.
• Act as a mediator to help manage various tasks, assignments and projects.
• Manage databases and information systems.
• Manage information flow in a timely and accurate manner.

• Identifying requirements, and finding products and solutions.
• Find vendors & suppliers, and get quotations.
• Create pricing and feature comparison sheets.
• Do end-to-end, order management; ordering, order tracking, and quality-check on delivery.
• Manage refund & replacement process including customer care interactions, and coordinating with the finance department.

• Duration Available: for a minimum duration of 6 months.
• Pay: You will be paid a stipend.
• Location Availability: for full time (in-office) internship in Jaipur.
• Education & Work experience: Relevant degree in Business Management. Additional training will be a plus. Some experience in an office environment is preferred.
• Software and Applications: Experience with Microsoft Office Suite, emailing, calendaring and productivity software.

• Tech Savvy.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Solid organisational skills and attention to detail.

Job brief
We are looking for a pleasant and competitive Promoter that thrives in attracting new customers. The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of product/services presentations, generating interest and qualifying sales prospects.

Responsibilities
Demonstrate and provide information on promoted products/services
Create a positive image and lead consumers to use it
Use lectures, films, charts, and/or slide shows
Distribute product samples, brochures, flyers etc. to source new sales opportunities
Identify interest and understand customer needs and requirements
Set up booths or promotional stands and stock products
Report on demonstration related information (interest level, questions asked, number of samples/flyers distributed etc)
Requirements
Proven working experience as a Promoter
Track record of over-achieving quota
Ability to understand customer needs and handle different types of personalities
Strong listening, communication, presentation and social skills
High school degree or BS in Marketing