Support Specialist

Job Title: Back-End Developer

Location: Bengaluru, India 

Open Positions - 5

Company Overview:

IAI Solution Pvt Ltd, operates at the edge of applied AI where foundational research meets real-world deployment. We craft intelligent systems that think in teams, adapt with context, and deliver actionable insight across domains.

We are seeking talented Back-End Developers to join our team, where you will play a key role in developing the infrastructure that supports our advanced AI technologies. If you are passionate about back-end development and have a keen interest in AI, this opportunity is perfect for you.

Position Summary: We are looking for an experienced Backend Developer with strong expertise in Python, object-oriented programming (OOP), and FastAPI. The ideal candidate will be responsible for designing, developing, and maintaining high-performance, scalable backend services and APIs using gRPC, REST, and Docker, websockets Protocol Buffers.

Proficiency in working with databases such as SQL, NoSQL, MongoDB, Supabase, and Redis is required. While prior experience in AI-related projects is not mandatory, preference will be given to candidates who have worked on or shown a strong interest in the AI/ML domain.

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Key Responsibilities:

• Develop, test, and maintain scalable back-end systems that power our AI solutions.
• Design and implement RESTful APIs to support front-end applications and third-party integrations.
• Collaborate with cross-functional teams to define technical requirements and deliver high-quality products.
• Optimize back-end performance, ensuring systems are fast, reliable, and scalable.
• Manage and maintain various database systems, including SQL, NoSQL, MongoDB, SuperBase, and Redis.
• Troubleshoot and resolve complex technical challenges, leveraging strong problem-solving and critical thinking skills.
• Handle multiple projects simultaneously, ensuring deadlines are met and quality is maintained.
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Qualifications:

• 2+ years in backend software development.
• Strong proficiency in Python and object-oriented programming.
• Extensive experience with FastAPI  frameworks.
• In-depth knowledge of database technologies, including SQL, NoSQL, MongoDB, SuperBase, and Redis. 
• Demonstrated ability to manage multiple projects in a fast-paced environment.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Interest or experience in AI projects is highly desirable.

Nice to have 

• Design, develop, and maintain high-performance, scalable backend services and APIs using gRPC, REST, and Protocol Buffers.

Perks & Benefits:

• Competitive salary with performance-based bonuses.
• Opportunity to work on cutting-edge AI projects within a talented and innovative team.
• Access to professional development resources, including AI training programs.

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

We are a growing team of 160+ professional experts coming from diverse backgrounds who have keen expertise in dealing with Digital Products. A flexible work environment, a high level of empowerment, involvement in the company's business decisions, leadership development through mentoring, and skills development initiatives are the big takeaways at Appitsimple Infotek.  

URL:  https://appitsimple.com/about">https://appitsimple.com/about

Product: CallHippo.

URL: https://callhippo.com/

CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

Experience -2+ Years

Responsibilities:

• Design, implement and manage websites using WordPress
• Manage front-end and back-end website development
• Customize WordPress plug-ins and themes
• Optimize website for maximum speed
• Maintain well-documented, reusable, and transferrable code
  
  

Requirements: 

• Proficiency using WordPress
• Be proficient in coding languages such as HTML, CSS, JavaScript, React and jQuery
• Experience using debugging tools such as Firebug and Chrome Inspector
• Strong understanding of front-end and back-end website development

FancyPants is looking for their newest addition to their Marketing Team. We need a video wizard who can help us shoot & create impeccable and creative content for Instagram and youtube!

We are looking for a candidate with video expertise in terms of conceptualization, execution and pre-production. This person will work closely with our marketing team to head content and optimize as per performance.

About Voiceoc

Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:

• Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
• Assist & train Clients to use the system to its full extent and help them to resolve their support queries
• Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
• Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
• Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
• Carrying out periodic health checks to avoid churn
• Keeping Clients updated on new features, and new products they might find useful
• Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
• Upselling and cross-selling through review of Clients’ progress

Tasks/Responsibilities:

• Refine the functionality of webshop design and its features.
• Designing and building the website front-end.
• Designing and managing the website back-end including database and server integration.
• Generating/Integrating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Monitoring the performance of the live website.

Requirements:

• Proven work experience as a WordPress developer(themes & plugins).
• Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
• Knowledge of code versioning tools including Git and SVN.
• Knowledge of deployment of WordPress installations.
• Experience working with debugging tools such as Chrome Inspector and Firebug.
• Good understanding of website architecture and aesthetics.
• Ability to drive given topic.
• Good communication skills.

We Offer:

• Freedom to realise your own ideas & individual career & development opportunity.
• A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
• Professional challenges and career development opportunities.

3-5 years experience in the website domain (preferably) | Worked on at least 1 e-commerce website

• Oversee responsibilities and timely execution of Web Executive
• Collaborate with SEO Team to implement strategies
• Liaise with Design and Development teams for tasks and projects
• Be proactive in pitching improvements to the websites
• Plan, implement, manage, monitor, and upgrade the client's website
• Respond to and troubleshoot all website issues
• Identify and respond to all website security breaches
• Ensure that the website is protected by enabling the appropriate security measures
• Conduct content audits to eliminate redundant and/or duplicate information
• Plan communication aligned with the brand’s strategy
• Ensure website quality and efficiency by conducting regular test plans
• Plan to improve the User Experience of the website regularly
• Collaborate with teams and management to ensure that the website aligns with brand strategy
• Prepare and present strategies to grow website metrics that are important to the brand
• Keep up-to-date with industry best practices and monitor competitor websites
• Plan, strategise and track promotional campaigns
• Analyse, Strategise, plan and prepare monthly website performance and present to internal and external stakeholders
• Maintain tracker of all updates on the website
• Ensure Client satisfaction & smooth communication

• All mails must be responded to within 24 hours on working days and any conversation about on-going/upcoming projects over whatsapp/call must be documented on mail

• At least 2 blog/video case studies highlighting business impact through website strategies implemented (Maximum 1 per brand)
• Atleast 4 instagram and linkedin carousel features for Schbang page highlighting small wins through strategy implemented (Maximum 2 per brand)
• Participate in at least 2 external website awards

• Strong attention to design detail
• Understanding user behaviour and building user journey
• Analytical mind and problem-solving attitude.
• Fantastic time management skills
• Ability to manage and work with teams
• Good clear communication
• At least 2 years of experience using any 2 CMSes
• Experience using at least 1 ecommerce platform (eg: Shopify, Magento)
• Google Analytics Power User
• Understand and read API Documentations
• Ability to adapt to new tools and softwares
• Resolve team conflict
• Good understanding of SEO
• Ability to troubleshoot website issues in a fast-paced environment
• Presentation skills
• Preparing Pitch decks

• Google Analytics
• Hotjar
• Microsoft Clarity
• CMS: Shopify, Wordpress, Magento, Drupal, Sitecore
• Shopify Analytics
• Google Search Console
• Google Tag Manager
• Google Docs, Slides, Sheets | Excel, Word, Powerpoint
• Photoshop & Illustrator basic
• Figma basic

As Lead Software Engineer, we are looking for a person who loves to engineer design specs into usable interactions. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the development team to understand and bridge the gap between graphical design and technical implementation, taking an active role and defining how the application looks as well as how it works.

This is an innovative role and requires a candidate who is extremely motivated, dedicated, and passionate about development. It's a high growth opportunity to be part of a fast-growing startup!

Key Responsibilities :

- Build scalable web applications using MERN Stack
- Convert visual designs to UI elements with an acute eye for detail and design fidelity
- Make web applications responsive and cross-browser compatible
- Optimize application performance and reduce page loading speed
- Collaborate with various teams to develop new features
- Ability to work under pressure and deliver projects with tight deadlines
- Implement unit tests and integration tests to drive development efficiency.

Requirements :

- 3 years of work experience comprising of Backend(preferably NodeJS), Frontend (React/Angular) and Software Design/Architecture
- 2+ years experience building Production grade applications on ReactJS or Angular - STRICT REQUIREMENT
- Expertise in building UI components in a reusable manner.
- Knowledge of messaging services like Apache Kafka, RabbitMQ
- Experience in integrating REST APIs and developing data processing pipelines
- Experience in distributed web services development and chaining
- Understanding of cloud services like AWS and GCP
- Experience with DevOps technologies such as Docker, Kubernetes, Jenkins, CI/CD, etc
- Experience in working with Mapping Library like Google Maps, Mapbox or Leaflet is a plus.

Salary - 4-6.5 lpa

Responsibilities and Duties

1.Create, categorize and refine keyword lists to create a comprehensive campaign that drives qualified visitors to our site

1. Perform management of PPC accounts on Google AdWords, Yahoo, Bing, and other search platforms for a variety of clients.
2. Assist in the maintenance and monitoring of keyword bids, budget caps, and other important account metrics.
3. Create online banner adverts and oversee pay per click (PPC) ad management
4. Track and analyze website traffic flow and provide regular internal reports
5. Manage and maintain updates for keyword lists.
6. Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting,

 display network, and other facets of paid search in accordance with client goals.

1. Familiarity with Google Adwords reporting interface

Job Requirements:

• Experience in Search Engine Optimizations (SEO) Search Engine Marketing (SEM) and Paid Search (PPC).
• Proficiency in MS Office
• Experience working with AdWords and Bing Ads
• AdWords certification required
• Ads 360 experience (previously Double-click Search)
• BS/BA degree preferred
• Agency experience preferred
• High proficiency with Google Analytics, Bing Analytics, and other website analytics software