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Support Specialist
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Support Specialist

at A tech start-up

Agency job
1 - 3 yrs
₹3L - ₹4L / yr
Vashi
Skills
Logistics
Multitasking
Teamwork
Roles and Responsibilities • Build a strong working relationship with partners and customers to support the success of the supply chain. • Cultivate multi-level customer relationships and identify key decision makers to uncover specific needs. • Understand competitor strategies, capabilities and pricing • Understand their business strengths, weaknesses, capabilities and future opportunities • Actual estimating, negotiating and analyzing procurement for projects successfully • Analyze the vendor targets and manage the container database • Integrate and educate customers on FreightBro technology solutions • Coordinate and participate in customer meetings with decision makers • Develop comprehensive pricing strategies • Provide excellent Customer Service to ensure customer issues are resolved • Accountable for collaboration between the internal and external stakeholders to ensure first class service delivery is provided to all relevant customers and partners Skills for trade • 1-3 years hands-on work experience in logistics company • Strong Analytical & Negotiation skills • Ability to work effectively & efficiently in a team environment • Build, maintain and develop good relationships with internal and external contacts. • Must be a highly organised individual with excellent interpersonal skills and the ability to network and form relationships on behalf of the company • Ability to do multi-task, set priorities, organize work and implement the action plan accordingly
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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Appknox
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Vasudha Srivastav
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A BIT ABOUT US


Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies and major brands across regions like India, South-East Asia, the Middle East, the US, and is expanding rapidly. We have secured 300+ Enterprises globally.

We are a 60+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.


The Opportunity


The Sales team @ Appknox is one of the most active and agile teams in the organization. With multiple channels to penetrate the Indian market, the team consists of dynamic, aggressive, and experienced professionals with a go-getter attitude. The team interacts with CXOs and leadership teams of high-growth firms and has closed high-value deals across industries. This role provides the candidate with an opportunity to own, learn, and grow along with the organization, scaling new heights in both professional and personal grounds.


What An Ideal Candidate Would Look Like:


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  • Relevant experience in a cybersecurity company building a strong sales pipeline is good to have.


Requirements:


  • Advanced skill set for gathering requirements, writing SOWs, documenting RFI/RFPs, and submitting commercial proposals.
  • Expertise in HubSpot CRM and other sales & marketing-focused automation tools is a plus.
  • Excellent written and verbal communication skills with the ability to persuade, influence, negotiate, and make formal presentations in meetings and training environments.
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  • Bachelor’s degree or higher in Computer Science, Information Technology, Business Management, Marketing, or a related field.


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Next 6 Months – Driving Sales & Closing Deals:

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  • Build strong client relationships and tailor solutions to client needs.
  • Close initial deals, consistently meet/exceed sales targets.
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Next 9 Months – Scaling & Growth:

  • Mentor new sales team members and share successful strategies.
  • Optimize pipeline efficiency and improve conversion rates.
  • Focus on long-term success and align career growth with leadership.


Interview Process:


  • Round 1: Profile Evaluation
  • Round 2: Take home Assignment
  • Round 3: Interview with Head of Sales (Diwakar)
  • Round 4: Interview Founders
  • Round 5: Interview Founders
  • Round 6: Interview with Head of Sales
  • Round 7: Final round with HR



Compensation: As per Industry Standards


Why Join Us:


  • Freedom & Responsibility: If you enjoy challenging work & pushing boundaries, Appknox is the right place for you. We appreciate new ideas, ownership, and flexibility with working hours.
  • Growth: Appknox fosters a culture of continuous learning, with opportunities for both professional and personal growth.
  • Transparency: Experience open communication and transparency at multiple levels, unique to a startup environment.
  • Benefits: We offer health insurance coverage of up to 5 Lacs for you and your family, including parents, along with term life insurance.









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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
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