Support Specialist

• 4+ years of professional experience in Cloud FinOps, IT Financial Management, or Cloud Cost Governance within an IT organization.
• 6-8 years of overall experience in Cloud Infrastructure Management, DevOps, Software Development, or related technical roles with hands-on cloud platform expertise
• Hands-on experience with native cloud cost management tools (e.g., AWS Cost Explorer, Azure Cost Management, OCI Cost Analysis) and/or third-party FinOps platforms (e.g., Cloudability, CloudHealth, Apptio).
• Proven experience working within the FinOps domain in a large enterprise environment.
• Strong background in building and managing custom reports, dashboards, and financial insights.
• Deep understanding of cloud financial management practices, including chargeback/showback models, cost savings and avoidance tracking, variance analysis, and financial forecasting.
• Solid knowledge of cloud provider pricing models, billing structures, and optimization strategies.
• Practical experience with cloud optimization and governance practices such as anomaly detection, capacity planning, rightsizing, tagging strategies, and storage lifecycle policies.
• Skilled in leveraging automation to drive operational efficiency in cloud cost management processes.
• Strong analytical and data storytelling skills, with the ability to collect, interpret, and present complex financial and technical data to diverse audiences.
• Experience developing KPIs, scorecards, and metrics aligned with business goals and industry benchmarks.
• Ability to influence and drive change management initiatives that increase adoption and maturity of FinOps practices.
• Highly results-driven, detail-oriented, and goal-focused, with a passion for continuous improvement.
• Strong communicator and collaborative team player with a passion for mentoring and educating others.
• Strong proficiency in Python and SQL for data analysis, automation, and tool development, with demonstrated experience building production-grade scripts and applications.
• Hands-on development experience building automation solutions, APIs, or internal tools for cloud management or financial operations.
• Practical experience with GenAI technologies including prompt engineering, and integrating LLM APIs (OpenAI, Claude, Bedrock) into business workflows.
• Experience with Infrastructure as Code (Terraform etc.) and CI/CD pipelines for deploying FinOps automation and tooling.
• Familiarity with data visualization libraries (e.g. PowerBI ) and building interactive dashboards programmatically.
• Knowledge of ML/AI frameworks is a plus.
• Experience building chatbots or conversational AI interfaces for internal tooling is a plus.
• FinOps Certified Practitioner.
• AWS, Azure, or OCI cloud certifications are preferred

Job Summary:(Only Female Teacher can apply)

A science teacher or specialized high school teacher educates high school students to prepare them for postsecondary school or the workforce. Their main duties include planning and instructing lessons, assessing and supporting students’ strengths and weaknesses, and adapting and enforcing classroom policies.

Key Responsibilities:

• Planning and instructing lessons on science topics, such as biology, chemistry or physics for 6 to 8th class
• Enforcing classroom management and school administrative policies
• Assessing and accommodating students’ learning needs and styles
• Using technology to deliver lessons and other educational materials
• Communicating effectively with students, parents and staff
• Preparing students for standardized science and post-secondary entrance tests
• Grading students’ assignments, tests and exams

We’re looking for a full-stack developer to join our founding team and drive our product development. If you’re someone who thrives on high ownership, can figure stuff out on your own and wants to be part of the zero-to-one journey, this might be for you.

• Tl;dr code, debug and repeat, but since job descriptions are supposed to be serious stuff, feel free to read on;
• You’ll be responsible for architecture and development of both frontend and backend systems;
• Brainstorm and prioritize features with the product team based on technical feasibility to define the product roadmap;
• Ownership of shipping features from writing the frontend and backend code to making it live;
• Unless you’re the one who writes answers on stackoverflow, your code is going to break so make sure you can come back and fix it;

• If you can write code that works, we should be good but read on (disclaimer: most of what follows is not a hard requirement);
• You have 1-3 years of experience building a product from scratch or being in the initial engineering team of an early stage startup;
• Well versed with front-end technologies like HTML, CSS, Javascript to craft intuitive UIs;
• Worked with React.JS & Redux (or similar frameworks) to build scalable, reusable components;
• You've built backend architectures using Node.js & Postgres (Brownie points if you’ve worked with Redis & Sequelize);
• Deployed applications on AWS using services like RDS, EC2, S3, Cloudfront;
• You can write tests, are great at logging {by great logging we don’t mean embarrassing console logs} & error tracking using tools like Sentry & Travis CI;
• Most of the above is us trying to sound legit about our stack, so if you’ve not worked with some of it & are open to learning or have better ideas, it’s totally cool;

Location: Delhi NCR, India (Remote for now, hybrid model post-covid)

Software Engineer for Java

• Understanding of object-oriented programming and design patterns
• Strong with Java programming and Java Servlets.
• Proficient in API design and development using RESTful services (JSON, XML etc)
• Source code management using GIT
• Knowledge in Mongo DB and SQL or any equivalent No-SQL and Relational databases. 
• Experience working with Bootstrap, JavaScript, jQuery & HTML would be preferred.
• Experience in Node JS would be an added advantage. 

As a Security Researcher in SaaS security posture management, your primary responsibility will be to conduct research on emerging security threats and vulnerabilities in SaaS environments and to develop and implement strategies to mitigate those risks. Specifically, your job duties will include: Conducting in-depth research on emerging security threats and vulnerabilities in SaaS environments.

• Analyzing data and security logs to identify potential threats and take proactive measures to prevent them.
• Developing and implementing security policies and procedures to protect against security threats in SaaS environments.
• Collaborating with other members of the IT team to implement security measures and ensure compliance with industry standards and regulations.
• Keeping up-to-date with the latest security technologies and trends in SaaS security posture management.
• Communicating findings and recommendations to management and other stakeholders.
• Participating in incident response and resolution activities in the event of a security breach in SaaS environments.
• To be successful in this role, you should have a Bachelor's or Master's degree in Computer Science, Information Security, or a related field, and have experience in researching emerging security threats and vulnerabilities in SaaS environments. You should also have strong analytical and problem-solving skills, and hold industry certifications such as CISSP, CEH, or OSCP. Excellent communication and collaboration skills are essential to work effectively with cross-functional teams.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for an experienced Technical Lead – Frontend Engineer to join our growing engineering team to help build and maintain HappyFox’s product offerings. 

What you can expect as a Technical Lead at HappyFox:

• You will consistently ship features and improvements and lead a team of engineers working on our product roadmap.
• You will oversee software architecture, Git workflows, and CI/CD processes and perform code reviews to ensure exceptional code quality.
• You will actively work towards identifying, minimizing, and managing technical debt in the codebase.
• You will improve the development experience and the quality of the codebase. 
• You will define our internal standards for coding style, maintainability, and best practices for a large-scale web application. 
• You will uphold the best practices and coding standards for the team through code review and technical feedback.
• You will take responsibility for key technical architecture and design decisions.
• You will take ownership of the stability and performance of the services that you work on.
• You will contribute to the strategic vision and long-term roadmap in your area of expertise.

You should apply if:

• You have 2+ years of experience in a technical lead role designing and building single-page web applications.
• You have 8+ years of relevant professional experience in building web applications with javascript frameworks like Ember.js or React.js.
• You have deep knowledge of HTML, CSS, and JavaScript
• You have experience building single-page apps and a good understanding of the best practices and coding patterns.
• You have a passion to dig into technically complex problems to troubleshoot and figure out a solution.
• You have a desire to continuously improve and ship the best quality product.
• You have a pragmatic approach to making sure technical decisions align with actual business needs.
• You have a good understanding of the trade-offs when building for product value, reliability, or performance.
• You have excellent communication skills with the ability to discuss and explain your point of view clearly and effectively.

• Deep knowledge and working experience in any of Adobe Marketo or Hybris Marketing or Emarsys platforms with end to end hands-on implementation and integration experience including integration tools
• Other platforms of interest include Adobe Campaign Emarsys Pardot Salesforce Marketing Cloud and Eloqua
• Hybris Marketing or Adobe Marketo Certification strongly preferred
• Experience in evaluating different marketing platforms (e.g. Salesforce SFMC versus Adobe Marketo versus Adobe Marketing) 
• Experience in design and setup of Marketing Technology Architecture
• Proficient in scripting and experience with HTML XML CSS JavaScript etc.
• Experience with triggering campaigns via API calls
• Responsible for the detailed design of technical solutions POV on marketing solutions Proof-of-Concepts (POC) prototyping and documentation of the technical design
• Collaborate with Onshore team in tailoring solutions that meets business needs using agile/iterative development process
• Perform feasibility analysis for the marketing solution that meet the business goals
• Experience with client discovery workshops and technical solutions presentations
• Excellent communication skills required as this is a client business & IT interfacing role