Logistic sales coordinator

Job Description:

As a MERN Full Stack Developer, you will be responsible for developing and maintaining web applications using the MERN (MongoDB, Postgresql, Express.js, React, Node.js) stack. You will work closely with our product and design teams to build high-quality, scalable, and efficient solutions.

Key Responsibilities:

• Develop and Maintain Web Applications: Design, develop, and deploy full-stack web applications using the MERN stack.
• API Development and Integration: Create and integrate RESTful APIs.
• Database Management: Design and manage databases using MongoDB.
• Code Quality and Testing: Write clean, maintainable, and efficient code. Implement unit tests and integration tests.
• Collaborate with Cross-functional Teams: Work closely with product managers, designers, and other developers to deliver high-quality products.
• Performance Optimization: Identify and implement performance improvements for existing applications.
• Stay Updated with Industry Trends: Keep abreast of latest trends and technologies in web development.

Required Qualifications:

• Experience: 3-4 years of professional experience as a Full Stack Developer.
• Technical Skills:
• PostgreSQL: Proficient in database design, indexing, and performance optimization.
• Express.js: Solid experience in building and managing APIs and middleware.
• React: Strong knowledge of React and related libraries (Redux, React Router, etc.).
• Node.js: Expertise in server-side development and asynchronous programming.
• HTML/CSS: Proficient in web markup and responsive design.
• JavaScript/TypeScript: Advanced proficiency in JavaScript and TypeScript.
• Version Control: Experience with Git and Git workflows.
• Soft Skills:
• Strong problem-solving abilities and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Attention to detail and a commitment to delivering high-quality work.

Preferred Qualifications:

• Experience with cloud services (AWS, Azure, Google Cloud).
• Familiarity with CI/CD pipelines.
• Experience with Docker and container orchestration (Kubernetes).
• Knowledge of GraphQL.
• Prior experience in Agile/Scrum development methodologies.

Benefits:

• Competitive salary and benefits package.
• Opportunity to work with a talented and diverse team.
• Professional development opportunities.

React Native Developer Responsibilities

• Architect, develop, and maintain high-quality React Native applications using clean code.
• Use additional JavaScript libraries, such as Redux, to make asynchronous API calls and enhance website loading speed.
• Implement pixel-perfect user interfaces that match designs.
• Diagnose and repair bugs and performance bottlenecks for native-like performance.
• Reach out to the open source community to encourage and assist in implementing mission-critical software fixes—React Native moves quickly and frequently breaks things.
• Participate in sprint retrospectives and daily standups as well as two-week sprints.
• Utilize new, contemporary, smooth animations and transitions to provide a great user experience.
• Plan the data and presentation layers of the application's front end.
• Be a part of a React Native developer community that shares knowledge and assists one another when problems arise.

React Native Developer Requirements

• Bachelor's/Degree Master's in Computer Science/Information Technology plus 3+ years of industry experience.
• Extensive knowledge of React tools such as Webpack, Enzyme, React.js, Flux, and Redux.
• Strong command of the JavaScript, TypeScript, or ClojureScript languages and their nuances, including ES6+ syntax.
• REST API knowledge, the document request model, and offline storage.
• Ability to identify with FullStack clients' goals and commit to delivering on the promises you and your team make to them.
• You work well in groups and enjoy working in the office with your coworkers.
• A positive outlook and a go-getter attitude

●Work in a Business Process Outsourcing (BPO) Module providing Sales and Operations solutions to different local and international Business Development Unit and clients.

● Conduct quality-related reviews of customer service and engagement performance, evaluating against client and internal quality standards to ensure proper call and transaction handling. This includes call monitoring, review of data entry/transactions processed, and evaluation of any other performance metric that may impact quality (i.e. handle time, speed of answer, etc.).

● Provide specific feedback to supervisory and management staff regarding agent areas of opportunity for their team members. Support supervisory staff in their coaching efforts and provide coaching assistance as needed.

● Responsible for completing the required number of quality reviews for each customer service or engagement agent based on BPO Sales and Operations performance guidelines.

● Document all observations thoroughly by maintaining observation forms and call center monitoring databases.

● Participate in internal and external client monitoring/calibration sessions in order to ensure thorough understanding of programs, goals and client standards of excellence.

● As applicable, responsible for handling agent-level calls to maintain personal knowledge of program(s).

● May participate in and support the Quality Management (QM) Program in identifying and acting on opportunities that improve the quality and value of the service we provide to our clients and our employees.

● Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.

● Perform other duties as assigned by management.

The specific responsibilities and requirements for a Senior QA Specialist in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Work Experience Requirement

●Must have prior QA Lead experience in BPO set up

● Experience working in performance based setting

● Demonstrate leadership capability

● Provide mentorship to QA

● Strong analytical and problem solving skills

● Has a comprehensive understanding of QA concepts and principles.

● Basic to Proficient knowledge on data reporting and analysis.

● People management and development skills

● Project Management

● Proficient in Microsoft Excel

● Must be willing to report onsite in Cambodia

Salary Php80,000

INR 117,587

Overview

Apiwiz (Itorix Inc) is looking for software engineers to join our team, grow with us, introduce us to new ideas and develop products that empower our users. Every day, you’ll work with team members across disciplines developing products for Apiwiz (Itorix Inc). You’ll interact daily with our product managers to understand our domain and create technical solutions that push us forward. We want to work with other engineers who bring knowledge and excitement about our opportunities.

You will impact major features and new product decisions as part of our remarkably high performing, collaborative team of engineers who thrive on the business impact of their work. With strong team support and significant freedom and self direction, you will experience the wealth of interesting, challenging problems that only a high growth startup can provide.

Roles & Responsibilities

• Build, configure, and manage cloud compute and data storage infrastructure for multiple instances of AWS and Google Cloud Platform.
• Manage VPCs, security groups, and user access to our various public cloud systems and services.
• Develop processes and procedures for using cloud-based infrastructures, including, access key rotation, disaster recovery, and building new services.
• Help the business control costs by categorizing and tagging assets running in the cloud.
• Develop scripts and workflows to manage cloud computing systems
• Provide oversight on log aggregation and application performance monitoring surrounding our production environments.

What we’re looking for

• 2-3 years of experience in the provision, configuring, administrating, automating, monitoring, and supporting enterprise Cloud services
• Strong experience in designing, building, maintaining and securing AWS resources for high-availability and production level systems and services
• Familiar with Cloud concepts with practical hands-on experience on any Cloud Platform.
• Hands-on experience with AWS services like Elastic Compute Cloud (EC2), Elastic Load-balancers, S3, Elastic File system, VPC, Route53, and IAM.
• Providing 24/7 support for the application and Infrastructure support
• Prior experience using infrastructure as a code software tool like Terraform.
• Knowledge in software provisioning, configuration management, and application-deployment tools like Ansible.
• Working knowledge of container technologies like Docker & Kubernetes cluster operations.
• Familiarity with software automation tools Git, Jenkins, Code Pipeline, SonarQube

What you need to have:

• Graduation from any field
• 3+ years in a sales role
• Experience in B2B sales and corporate sales
• B2C sales
• Outstanding organizational skills
• Analytical mindset and good problem-solving skills
• Quantitative ability
• Attention to detail
• Exceptional interpersonal skills
• Excellent written and verbal communication
• Strong time-management skills
• Negotiation and project management skills

Felicity literally means "happiness". Stress, anxiety, and other discomforts are part of mental health beyond diagnosable psychiatric illnesses. Mental health is a priority at every stage of life, from childhood to adulthood. ‘Therapy’, the word itself means a solution to all problems. We at Felicity serve happiness and relief as an all-time meal to you by providing online accessible and affordable top-quality therapy sessions. We have a team of 80+ Counseling Therapists aiming to improve mental health and illness. We strive to achieve endless happiness and satisfaction for everyone. As a part of our mission to make the world a happier place, we aim to spread awareness and offer the right therapy at the right time to improve people's well-being.

In 2019, Pratika & Vaibhav founded Felicity with a vision to build a better world. Pratika is an XLRI, Jamshedpur alumnus with a career spanning over 12 years in the HR and business domains. Vaibhav is an SPA, Delhi, and IMT alumnus. A former Deloitte professional, he has specialized in valuations, mergers, and acquisitions, as well as buy and sell advisory services. These sibling pairs are serial entrepreneurs who aim to make a mental health and wellness ecosystem that can be a one-stop solution for all mental health needs!

http://www.felicity.care" target="_blank">www.felicity.care

https://www.felicity.care/mental-health-community/about-the-company" target="_blank">https://www.felicity.care/mental-health-community/about-the-company

https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health" target="_blank">https://yourstory.com/2020/07/startup-bharat-jaipur-based-felicity-bridging-mental-health

Responsibilities:

• Stay up to date with the Felicity therapy plans information, process, and other FAQs typically asked by customers.

• Connect with potential customers, gain an understanding of their needs, and convince them to enroll in a therapy plan.

• Assess the background of all the counselors and recommend the most suitable counselor to each customer if they need assistance choosing one.

• Gather customer information on call and update it on the CRM.

• Maintain meaningful relationships with existing customers to ensure that they are retained.

• Identify and nurture high-quality leads (people who are likely to buy).

• Ensure timely follow-ups with all potential customers to close the sale.

Requirements:

• Graduate from a recognized college or university and an experience of at least 1 year in the relevant field.

• The ability to speak regional Indian languages & having experience with CRM software will be an advantage.

• Exceptional verbal, oral & written communication skills.

• Willingness to learn, a positive outlook & result-orientedness.

• An in-depth understanding of sales principles, strategies, and tactics.

• Empathetic & patient to handle customers in a more efficient manner.

WHY FELICITY? –

We are a fast-paced, seed-funded organization with more than 100 employees. We're a fun bunch of hustlers who are passionate about making the world happier. We all act like founders - that is how much ownership everyone takes! Pizza Lunches, Charades Saturdays & Distressed Denim are di rigueur. If you relate to the company's mission and want to be a part of it, here is your chance, to make the world happier, one life at a time.