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Reservation Executive
Hospitality
Reservation Executive
Hospitality's logo

Reservation Executive

at Hospitality

Agency job
1 - 3 yrs
₹5L - ₹29L / yr
Shyamal Cross Road, Ahmedabad
Skills
Hotel Management
Client Management

Job Description - Reservations Executive

 Process telephone and email reservations according to room and rate availability,

ensuring that full and accurate details are obtained and input accordingly into PMS.

 Deal with travel agent bookings, vouchers and credit requests, ensuring that the

hotel’s policy is adhered to at all times.

 Process all reservations and extranet messages ensuring that all bookings are

accurate.

 To be fully conversant with rate groups and sales accounts procedures.

 To ensure that all reservations standards and procedures are met with regard to

reservations and system input.

 Update reservations, to input and record cancellations and amendments, making

sure all bookings are accurate.

 To liaise with sales, marketing and operations teams to ensure that VIP guests are

recognized as part of the VIP procedures, including room allocations, amenities and

arrival welcome.

 To determine from reservations any sales leads for future business and ensure these

are passed to the sales department.

 Ensure reservations are taken accurately & traces are in place for the front office to

follow up as required.

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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