Product Designer

Igeeks is India's no.1 internship platform with 12000+ internships in Engineering, MBA, Commerce & Management, and other streams. Igeeks is offering industrial internships for B.E /Engineering Students based on Embedded Systems / IOT / Machine Learning in Python / Java / Big Data. Electronics and Communication / Computer Science Engineering / Information Science Engineering / Mechanical Engineering / Electrical and Electronics / Telecommunication Engineering Students can Apply For it. Duration of the internship will be 1 Month / 4 weeks. Limited Seats will be offered.

New Internship batch starts from 8th January 2024

Benefits of Internship :

- Work on projects.

- Exposure to work on current technologies

- Company certification

- Hands on experience

For more information refer official website here: www.igeekstechnologies.com

Dear PHP Laravel Engineer,

Greetings from Gerizim Technologies Pvt. Ltd., Bangalore!

We are excited to announce an incredible opportunity for experienced PHP Laravel Engineers to join our SaaS startup. With a minimum experience requirement of 2-3 years in PHP with Laravel framework and its supporting tools, we believe that your expertise and skills will greatly contribute to our innovative projects.

At Gerizim Technologies, we are building a revolutionary SaaS platform that has the potential to reshape the industry. As part of our core team, you will have the chance to collaborate with senior-level individuals and work on cutting-edge projects that push boundaries and drive technological advancements.

While we understand that our salary package may not be as competitive as some larger companies, we offer a unique proposition for those who are willing to embark on a rewarding journey with us. We are seeking candidates who are committed to supporting our startup for a period of 2 years. In return, you will have the opportunity for career growth, promotion, and a significant increase in salary and benefits after this initial period.

As an integral member of our team, you will be involved in developing innovative solutions using PHP Laravel, along with supporting technologies such as jQuery, JavaScript, CSS, HTML, and databases like PostgreSQL and MySQL. You will have the chance to work alongside talented professionals, learn new technologies, and contribute to the success of our SaaS platform.

We understand that you may have other options available to you, but we believe that joining our startup will provide you with a unique opportunity for professional and personal growth. We value the willingness to learn, adapt, and face challenges head-on, and we are committed to supporting your development throughout your journey with us.

If you are ready to embrace new technologies, be part of a dynamic startup culture, and work on groundbreaking projects, we invite you to join our team. Your contributions will directly impact our success and shape the future of the industry.

If you have any further questions or would like to discuss the position in more detail, please do not hesitate to reach out. We look forward to welcoming you to our team and embarking on this exciting journey together.

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

Srijan Technologies is hiring for Delivery Manager - Data Science/Data Engineering
with a permanent WFH option.

Notice: Immediate joiners or candidates with 30 days of notice period are preferred.

Required Skills/Experience:
        • Overall Experience of 10+ years in the Industry
        • Good experience in Agile methodology
        • Experience in delivering Data engineering and data integration  		    projects is a must
        • Experience in delivering Analytical programs is a must
        • Experience in delivering AI / ML projects will be an added advantage
        • Analytical skills
        • Well-developed interpersonal skills
        • Commercial awareness
        • Effective Communication
        • Team working skills
        • Ability to motivate people
        • Management and leadership skills

Job Specifications:-

Day-to-day liaison with internal team on campaign developments

Develops comprehensive agendas for weekly planning/status meetings

Set up and provide support on 3-5 search projects of various sizes

Exposure in social media traffic acquisition

Exposure of managing vernaculars sites (+experience in Facebook/Social Media and Twitter)

Perform keyword research and basic to advanced analysis

Be able to clearly convey and explain search engine best practices

Responsible for complete SEO process (on & off page optimization)

Analyze and increase the website traffic through organic search listing

Analyzing and generating website traffic reports

Format and prepare search reports for every vertical. Reports would be in the form of tables, graphs, summaries, and slides, illustrating data graphically and translating complex findings into written text t