Sales Development Manager - Lead

Strong Consumer Psychology / Conversion Strategy / D2C Growth Strategy Profiles (Health & Wellness / Consumer Brands)

Mandatory (Experience 1): Must have minimum 7+ years of experience in content communication strategy to drive conversions across digital platforms (website, ads copy) preferrably for D2C brand

Mandatory (Experience 2): Must have Hands-on experience in applying consumer psychology to drive conversions (persona building, behavioral targeting, messaging frameworks)

Mandatory (Experience 3): Strong exposure to Meta & Google Ads (strategy level) with ability to analyze CTR, CVR, CAC and funnel performance

Mandatory (Experience 4): Proven experience in funnel optimization / CRO across landing pages, website journeys, CRM (WhatsApp / Email), and assisted sales funnels

Mandatory (Experience 5): Strong Experience in competitive intelligence and Market analysis (tracking competitor ads, messaging, offers, and deriving actionable insights)

Mandatory (Experience 6) : Experience working closely with Brand, Marketing, and Sales teams to influence messaging, creatives, and customer journey

Mandatory (Skill 1): Strong understanding of Indian consumer psychology and buying behavior

Mandatory (Skill 2): Ability to connect data with psychological insights and drive conversion decisions

Mandatory (Domain): Must have prior experience working with D2C / consumer brands; experience in health, wellness, nutrition, or lifestyle categories is strongly preferred

Job Title: Customer Support Executive – Voice Process

Location: Bangalore (On-site)

Experience: 0 to 2 years

Job Type: Full-time

Job Description:

We are hiring enthusiastic and customer-focused individuals for a Customer Support – Voice Process role. If you have excellent communication skills in English and Hindi and a passion for helping people, this is the right opportunity for you!

Key Responsibilities:

• Handle inbound and outbound calls to resolve customer queries or concerns.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Understand customer issues and provide accurate and timely solutions.
• Update customer records and follow up on open tickets/cases.
• Escalate complex issues to the appropriate department when required.

Requirements:

• 0 to 2 years of experience in customer service, BPO, or a voice process role (Freshers are welcome).
• Fluent in English and Hindi – both verbal and written.
• Basic computer knowledge and typing skills.
• Ability to work in a fast-paced environment.
• Strong listening, problem-solving, and interpersonal skills.

Shift: Rotational Day Shifts (No Night Shift)

Working Days: 6 days a week (1 rotational week off)

Salary: ₹15,000 – ₹22,000/month (Based on experience and interview performance)

Location: Bangalore (Candidates must be open to work from office)

Job Summary:

We are seeking a motivated and dynamic Medical Product Representative to join our team. This role involves fieldwork, building and maintaining relationships with healthcare professionals, promoting our medical products, and achieving sales targets. The ideal candidate will have a strong background in sales, excellent communication skills, and a passion for healthcare.

Key Responsibilities:

Promote Medical Products: Conduct regular visits to clinics, hospitals, and healthcare facilities to promote our products and educate healthcare professionals about their benefits.

Sales Achievement: Meet or exceed sales targets by developing strategies to attract new clients and retain existing ones.

Product Knowledge: Stay updated on product features, competitive positioning, and the latest industry trends to provide accurate information and address customer inquiries effectively.

Customer Relationship Management: Build strong relationships with doctors, pharmacists, and other key stakeholders to increase brand visibility and foster loyalty.

Reporting: Keep detailed records of daily activities, including client interactions, sales, and any issues encountered, and provide regular feedback to the management team.

Responsibilities:

• Engage directly with customers to design, develop, and deploy AI enterprise applications on the 
• Become an expert in application design and development on the ; lead design and code reviews of end-to-end customer applications
• Perform enhancement, testing, and troubleshooting, of applications with and on behalf of customers
• Continuously identify technical risks and gaps; devise mitigation strategies in anticipation of customer needs
• Write specifications, documentation, and user guides for customer applications

 Required Qualifications:

• Bachelor’s degree in a Science, Technology, Engineering or Math (STEM) field
• 3+ years professional experience in a customer-facing role building enterprise cloud software applications
• Solid understanding of cloud computing concepts
• Solid understanding of databases types and trade-offs
• Demonstrated proficiency in Java and/or similar programming languages
• Working knowledge of Agile software development methodology
• Strong analytical ability and problem-solving techniques
• Strong organizational skills with high attention to detail
• Excellent interpersonal skills with the ability to work effectively in a cross-functional team

 Preferred Qualifications:

• Bachelor’s degree in Computer Science or equivalent field; graduate degree in complimentary STEM or Business field
• Experience building and deploying AI-based enterprise applications
• Solid understanding of common machine learning techniques, applications, and trade-offs
• Demonstrated proficiency in javascript and/or similar programming language
• Domain expertise in one or more of the following industries: Aerospace, Financial Services, Healthcare, Industrial Manufacturing, Oil & Gas, Public Sector, Power & Utilities, Supply Chain, Telecommunications
• Proficiency in time series analysis, data cleansing, and data normalization

       Dot Net Developer

1. Should have experience in.Net Core .
2. Should have knowledge in SQL – Intermediate
3. Should have worked on.Net WPF – Intermediate
4. Should have .Net Web Apis – Basic
5. Basic knowledge onAzure Dev Ops (Event Hub & ADF) 
6. .Net C# (for custom libraries) – Intermediate
7. System Platform - Basic 
8. Should have excellent communication skills both verbal and written.
9. Should be comfortable working in UK/US shifts.
10. Excellent interpersonal and customer service skills.
11. Excellent organizational skills and attention to detail.
12. Excellent time management skills with a proven ability to meet deadlines.

Experience : 2-5 Years

Job Location :Pune/Remote
Job Timings : 2:30pm-11:30pm

Graphic designer will have to create visual communications to convey messages in an effective and aesthetically pleasing manner. 

• Create and manage nurture streams across email, digital, and direct mail that will progress the leads through various sales stages of the buyer's life cycle from awareness to selection
• Run campaigns for lead management, lead nurturing, lead scoring, and lead routing
• Look at holistic data on leads and customers to evaluate successful strategies and areas for improvement/growth.
• Iterate and optimize campaigns to drive the best possible results
• Work with the Product Marketing team to create and develop content-rich nurturing programs using consumer insights data and marketing automation tools 
• Partner with marketing to improve strategy and execution of demand generation efforts
• Collaborate with sales operations on improving and troubleshooting issues with the lead management process
• Develop and maintain nurture reporting methodology, reports and dashboards, including performance metrics for nurture tracks and KPIs for overall program performance

• 5-6 years in Marketing or Sales Operations role
• At least 3+ years of experience managing email campaigns and program implementation
• Strong experience using marketing automation tools is essential
• Deep understanding of lead-to-revenue demand funnels, their characteristics and what causes Leads to move across stages
• Experience in B2B software / SaaS space will be a big advantage
• MBA from a reputed college, preferably in Sales and/or Marketing. 
• Excellent English presentation, written, and verbal communication skills, with an eye for quality and relevance
• Strength in collaborating with cross-functional teams, including Product Marketing, Sales and Marketing
• Self-directed, organized team player who is capable of hands-on- execution as well as long term business planning
• Implement email marketing strategies to cultivate leads into new customers (and demonstrate with data).
• Set up and document lead nurturing processes
• Plan and implement trigger-based nurturing programs that target all stages of prospect development