Research Manager

About the Company:
Our client is an Entertainment Network that owns 73 frequencies and is an advertising partner for another 3, across 63 cities, making it India's largest private FM radio broadcaster. With the highest listenership across the country and a track record of developing innovative content, it has been expanding and retaining its audiences and advertisers through the years.

1. Hands on experience in market research
2. Must be from b2b company or SAAS product background
3. Should be a market thinker

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Who We Are Looking For 

A candidate that is willing to do client servicing and a support mechanism for Business Development along with overall assistance on event projects.

Responsibilities: 

• Shall be responsible for the coordination of campaigns where one would get to learn the entire process of pitching business to the clients and execution of the campaigns.
• Identify new business opportunities and potential clients through market research, networking, and other methods.
• Setting up meetings with the new clients.
• Preparing MOMs and brief documents.
• Brainstorming and preparation of presentations
• Will have to assist in preparing and delivering presentations, and proposals, negotiate and close deals to potential clients and partners.
• Should keep abreast of industry trends and best practices.

Skills: 

• Strong analytical and problem-solving skills, with the ability to think strategically.
• Excellent communication and interpersonal skills

Company URL: http://www.tribeww.in

Job Title: Senior Business Analyst

Job Type: Full-time

Location: Ahmedabad/ Work from office

Job Summary:

We are looking for a top-notch Senior Business Analyst who will be responsible for understanding and analyzing business strategies, goals, and requirements. Your main tasks will include performing detailed requirements analysis, documenting processes, and identifying areas of improvement. To succeed in this role, you should have a natural analytical way of thinking and be able to complete the documentation of existing systems.

What you’ll be doing:

• Understand and analyse business strategies, goals, and requirements to create effective business solutions

• Document and validate existing project requirements scattered across many files and formats

• Create from scratch workflow charts and diagrams to represent the current and future state of business processes

• Plan, coordinate, and validate business requirements with various teams.

• Suggest business trends to the Product Owner for new and existing features

• Develop detailed documentation of business requirements, user stories, acceptance criteria, and business rules

• Participate in all Agile ceremonies, such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.

• Help guide the product vision to the future with constant research, analysis, and innovative ideas

What you’ll bring:

• 5-7 years of experience as a Business Analyst

• Strong understanding of business strategies, goals, and requirements

• Experience documenting project requirements

• Ability to create workflow charts and diagrams from scratch.

• Excellent written and verbal communication skills

• Strong documentation and writing skills

• Ability to use ChatGPT effectively

• Familiarity with Agile methodologies

• Strong analytical and problem-solving skills

Interview Process:

• HR Screening Call (15 minutes)

• First Interview Round (45minutes) [Online Interview]

• Final Interview Round (45 minutes) [Offline/In-person Interview at Ahmedabad office]

• Offer

About Tecstub:

Tecstub is a renowned global provider of comprehensive digital commerce solutions for some of the world's largest enterprises. With offices in North America and Asia-Pacific, our team offers end-to-end solutions such as strategic Solution Consulting, eCommerce website and application development, and support & maintenance services that are tailored to meet our client's unique business goals. We are dedicated to delivering excellence by working as an extended partner, providing next-generation solutions that are sustainable, scalable, and future-proof. Our passionate and driven team of professionals has over a decade of experience in the industry and is committed to helping our clients stay ahead of the competition.

We value our employees and strive to create a positive work environment that promotes work-life balance and personal growth. As part of our commitment to our team, we offer a range of benefits to ensure our employees are supported and motivated.

• A 5-day work week that promotes work-life balance and allows our employees to take care of personal responsibilities while excelling in their professional roles.

• 30 annual paid leaves that can be utilized for various personal reasons, such as regional holidays, sick leaves, or any other personal needs. We believe that taking time off is essential for overall well-being and productivity.

• Additional special leaves for birthdays, maternity, and paternity events to ensure that our employees can prioritize their personal milestones without any added stress.

• Health insurance coverage of 3 lakhs sum insured for our employees, spouse, and children, to provide peace of mind and security for their health needs.

• Vouchers and gifts for important life events such as birthdays and anniversaries, to celebrate our employees' milestones and show appreciation for their contributions to the company.

•  A dedicated learning and growth budget for courses and certifications, to support our employee's career aspirations and encourage professional development.

• Company outings to celebrate our successes together and promote a sense of camaraderie among our team members. We believe that celebrating achievements is an important part of building a positive work culture.

About us

We are an AI (Artificial Intelligence) platform company focused on the TMT (Technology Media and Telecom) industry. Our focus is on M&A (Mergers and Acquisitions) use case. We work with Investment Banks, Private Equity firms and Corporations globally. Our uniqueness is in automating research and analytics thereby releasing ~90% of the manual effort

We are looking for the best professionals in TMT available in India and outside,

Role: Senior Consultants ( TMT )

Job Overview:

You will be working on creation of many globally unique analytics assets as part of our Product and then using the outputs of the Product to provide consulting to our clients. You will experience working with some of the sharpest minds in the TMT focused M&A world.

You are either an individual contributor or managing a team in the TMT industry. You must have expertise in specific segments of the TMT industry (for example, Cybersecurity, IoT, Fintech etc.) and have a demonstrable track record of independent thinking and analytics to industry and company attractiveness.

Preferred Experience:

• 6-8 years of experience in TMT industry

• Currently in a client delivery and thought leadership position in Business Research, Consulting or part of a Corporation’s Strategy team

Primary Responsibilities:

You will have 2 primary responsibilities:

• Product management

  • Doing research on TMT industry segments and building content relating to industry and company attractiveness, company growth areas, financial performance, valuations et al.

  • Being part of a highly talented and motivated team that is pioneering new thinking on TMT industry outlook

• Consulting

  • Use the output of our product, augment it with creative thinking and create compelling presentations and models for our M&A clients

In addition, you will be expected to contribute with your ideas on all aspects of the firm so that we all succeed. There are no barriers and you should have an independent point-of-view.

Required Skills & Personal Attributes:

• Excellent business writing and verbal communication skills including presentation skills.

• Detail-oriented with high standards for written and visual presentation of information. Excellent research, analytical, and numerical skills. Logical thought process to think through a problem and develop solutions.

• Ability to develop and articulate strategic recommendations based on rigorous data analysis.

• High degree of proficiency in MS Office Suite (PowerPoint, Word, Excel etc.)

• Strong inter-personal skills; ability to work with teams in a timeline driven high pressure environment (typical of consulting firms); self-driven with a high level of motivation and energy; a strong ‘can do’ attitude; ability and willingness to work in a small and fast growing set-up; ability to pro-actively identify ways to contribute to the firm’s goals & mission; international experience; professional appearance as well as manner of speaking.

Educational Background:

• Bachelor’s degree (Engineering/ Commerce/ Economics) from a top-tier university (such as IITs, NITs, DU, etc.); And an MBA from one of the top institutions in India / abroad
  
  
  Role- Ranstad Payroll

• Prepare findings and update databases to include newfound information, and create a summary of that analysis to pass on to the project manager.
• Assist other researchers with various tasks, including data entry, sample care and storage, field research etc.
• Create research summaries in multiple formats, including spreadsheets, PowerPoint presentations, and written summaries.
• Recruit the participants and assist and complete the project surveys on their behalf.
• Perform internet searches to gather relevant information, and record any findings 

• Job Title:- Interior Marketing Manager
• Exp:- 1yr to 3yrs
• Location:- S.G Highway 
• Qualification:- Graduate, Preferred if an engineer or having an experience in the similar industry.

Job responsibility:-

• Conducting Market research by identifying selling possibilities and evaluating customer needs.
• Actively seeking out new sales opportunities through cold calling, networking in sites and other platforms like India Mart and trade India.
• Setting up a meeting with potential clients and understanding their need or concern.