Research Manager

Job Title : IBM Sterling Integrator Developer

Experience : 3 to 5 Years

Locations : Hyderabad, Bangalore, Mumbai, Gurgaon, Chennai, Pune

Employment Type : Full-Time

Job Description :

We are looking for a skilled IBM Sterling Integrator Developer with 3–5 years of experience to join our team across multiple locations.

The ideal candidate should have strong expertise in IBM Sterling and integration, along with scripting and database proficiency.

Key Responsibilities :

• Develop, configure, and maintain IBM Sterling Integrator solutions.
• Design and implement integration solutions using IBM Sterling.
• Collaborate with cross-functional teams to gather requirements and provide solutions.
• Work with custom languages and scripting to enhance and automate integration processes.
• Ensure optimal performance and security of integration systems.

Must-Have Skills :

• Hands-on experience with IBM Sterling Integrator and associated integration tools.
• Proficiency in at least one custom scripting language.
• Strong command over Shell scripting, Python, and SQL (mandatory).
• Good understanding of EDI standards and protocols is a plus.

Interview Process :

• 2 Rounds of Technical Interviews.

Additional Information :

• Open to candidates from Hyderabad, Bangalore, Mumbai, Gurgaon, Chennai, and Pune.

Exp: 0 -2 Years

Salary: ₹12,000 - ₹18,000 per month

Location: Pune

Requirements:

• Proven experience in telecalling, sales, or customer service is preferred.
• Excellent verbal communication skills.
• Strong persuasive and negotiation skills.
• Ability to build rapport and maintain positive relationships over the phone.
• Goal-oriented and self-motivated with a track record of achieving targets.
• Basic computer literacy and comfortable using CRM systems.
• Strong organizational and time-management skills.
• Ability to handle pressure and work effectively in a fast-paced environment.

1.      Lead Generation & Outreach

• Identify and engage potential clients using Lead generation tools like Apollo and LinkedIn Sales Navigator.
• Plan and execute daily outreach campaigns to build brand visibility and initiate conversations.
• Collaborate with the digital marketing team to generate leads through Social Media platforms.

2.      CRM & Data Management

• Create and automate Sales pipelines and sales life cycle.
• Upload, tag, and segment prospect data in Zoho CRM for streamlined tracking and reporting.
• Monitor inbound leads from website chatbot, form submissions, and incoming calls.

3.      Follow up, Conversion & Client Engagement

• Convert qualified leads into active customers through personalized outreach and follow-ups.
• Implement structured email and call strategies to drive engagement and sales conversion.
• Share weekly performance reports.

4.      Upselling & Network Expansion

• Upsell and cross-sell products to existing clients.
• Expand corporate network via LinkedIn and Meta to promote product offerings and strengthening relationships.
• Track warm leads and initiate timely, strategic follow-ups to maximize conversion potential.

• Responsible for handling Imports/ exports/ shipping Documentations in Banks
• Knowledge of L/ c Documentation for Import and Export & coordinate banker for the Same
• Responsible for Account Payables and Receivables , GST filings & Accounting

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Wanted Experienced Dot Net Developers
Experienced candidates with the following skill ASP.NET 4.0, Ajax, WCF, MVC, WebAPI, ASP.NET Core API, JQuery, Windows Services and SQL Server 2008 and above.

1.5 - 5 Years

UG - Any Graduate
PG - Any PG Course

Hyderabad

1. 1.5+ Years of experience in .Net, ASP.Net and C#, WCF/API and REST services.
2. Should be able to write clean and good scalable code.
3. Hands on experience with CSS, JavaScript and jQuery
4. Strong knowledge in OOPS concepts.
5. Knowledge of T SQL with SQL server 2008 R2/2012 including Stored Procedures, Triggers & User Defined Functions.
6. Good to have CSS3 and HTML5 knowledge.
7. Good analytical and communication skills are required.
8. Preference will be given to the candidates who can do client interaction.

• As a Senior Software Engineer you will work closely with the Tech Lead, and the rest of the engineering team to build and scale a data-driven platform. This role will act as a great springboard to accelerate career growth & transition into a Tech Lead level role.
• Your primary focus will be the development of server-side logic, building new services and APIs, developing core business logic, supporting the maintenance of current APIs, reviewing work, and improving the performance and reliability of our systems as we rapidly scale our product and organization.
• An effective Senior Software Engineer will be a self-motivated learner; a highly creative engineer having obsessive attention towards detail and thoroughness.

Must Haves

• You’ve been building web applications professionally for 5+ years
• You’re proficient in PHP 7, Laravel, and PostgreSQL
• You possess strong OOP and design pattern knowledge
• Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
• You write understandable, testable code with an eye towards maintainability and experienced with TDD (Test Driven Development)
• You’ve the ability to build RESTful APIs
• Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
• Well versed with the fundamentals of computer science and distributed systems

Nice-to-haves

• FrontEnd experience; have built applications in either: React, Vue, Angular, or Svelte
• Startup experience, preferably a tech startup
• Open Source contributor
• You have experience with other programming languages -- e.g. NodeJS, Python, Ruby, Go, C, etc.
• Passionate about/experienced with open source and developer tools
• You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience

Bonus

• Experience deploying applications; AWS, DigitalOcean, etc.
• Experience with leading a team of 3+ developers

Apply if

• You want to be a team member rather than an employee - cultural fit is the most important thing. Start-up life is a roller coaster and we want to make sure no matter how the day has gone we can still go out (virtually) for a pint at the end of it
• You take ownership
• You’ve an eye for detail
• You’re a problem solver, and a perpetual learner
• You possess a positive and solution-oriented mindset