Intern Client Success

Must have Strong SQL skills (queries, optimization, procedures, triggers), Hands-on experience with SQL, Automated through SQL.

Looking for candidates having 2+ years experience who has worked on large datasets with 1cr. datasets or more.

Handling the challenges and breaking.

Must have Advanced Excel skills

Should have 3+ years of relevant experience

Should have Reporting + dashboard creation experience

Should have Database development & maintenance experience

Must have Strong communication for client interactions

Should have Ability to work independently

Willingness to work from client locati

Strong Manager – Customer Success, Account management Profile

Mandatory (Experience 1) – Must have 8+ years of overall experience with atleast 6+ Years in Customer Success role

Mandatory (Experience 2) – Must have 1+ years of experience in AdTech industry

Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)

Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.

Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products

Mandatory (Company): B2B SaaS (AdTech experience is highly preferred)

Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.

Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call

Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume

Customer Support Executive

We are looking for dynamic and experienced customer support that can help our customers with their day-to-day support related issues. We are looking for person with at least 2 Years of experience and have hands on experience with Chat and Ticketing system.

We are looking for person with following knowledge:

• Good command over English
• Basic Computer working knowledge
• Customer Support Knowledge
• Some knowledge about Web Sites
• Basic knowledge about ecommerce

Nice to have

• Working knowledge of Chat and Ticketing System
• Any other language would be added advantage
• Positive and helping Attitude

Key Responsibility:

• Manage large amounts of chats and Tickets
• Generate sales leads
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer information with vendors.
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Proven customer support experience or experience as a client service representative at least 2 year experience
• Strong typing skills, active Listening skill and fluency in English Language.
• Familiarity with Ticketing/Chat systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, priorities, and manage time effectively
• Bachelors degree and throughout English Medium
• Willing to work in Shifts

Benefits:

• Great environment with work/life balance
• 5 Days working (Rotational shifts)
• Best package in the industry
• Great technical guidance to expand your career/professional knowledge
• Referral Bonus

Job Location: Ahmedabad, Gujarat, India.

For more details go through our website: https://positiwise.com/

Required Skills and Qualifications

• Bachelor’s degree in computer science, Engineering, or a related field. • 4-6 years of hands-on experience in full-stack web development.

• Expertise in Angular (version 16+) and NodeJS.

• Proven experience developing and deploying microservices and serverless applications on AWS, particularly using AWS Lambda.

• Strong understanding of microservices architecture patterns and design principles.

• Proficiency with AWS services like API Gateway, S3, RDS, DynamoDB, and IAM.

• Hands-on experience with database technologies, both SQL (e.g., PostgreSQL) and NoSQL (e.g., DynamoDB or MongoDB).

• Experience with Agile/Scrum development methodologies and version control tools like Git.

• Excellent problem-solving, debugging, and analytical skills.

• Strong communication and leadership skills, with a proven ability to mentor other team members

We are seeking a Python Full Stack Developer Intern with a passion for coding and learning to join our team. This role offers an excellent opportunity to work on both backend and frontend technologies in real-world projects.

Responsibilities:

• Develop and maintain web applications using Python and relevant frameworks (e.g., Django, Flask).
• Build responsive front-end interfaces using HTML, CSS, and JavaScript (React/Angular is a plus).
• Collaborate with team members to design and implement features.
• Debug and troubleshoot application issues.
• Assist in writing APIs and integrating third-party services.
• Document code and processes for seamless project management.

Requirements:

• Basic knowledge of Python and web frameworks like Django or Flask.
• Familiarity with front-end technologies (HTML, CSS, JavaScript).
• Understanding of databases (MySQL, PostgreSQL, or MongoDB).
• Strong problem-solving skills and a willingness to learn.
• Exposure to Git and version control is a plus.

Job description

As a Business Development Executive, you will be responsible for driving the company's growth by identifying new business opportunities, building strong client relationships, and promoting the company's IT services and solutions. Your primary focus will be on expanding the customer base and fostering long-term partnerships.

Position Name: BDE (Business Development Executive

Required Experience: 1 to 4 years

Working Mode: Working From Office (on-site)

Location: Ahmedabad Gujarat (Prahlad Nagar)

No of Position: 4+

Must have:

• Lead Generation and Management
• Client Communication, Relationship Handling
• Sales Strategy Development
• Negotiation and Closing Skills, Market and Industry Knowledge
• Time Management and Organization
• Analytical and Problem-Solving Skills
• Technical Proficiency
• Adaptability and Resilience
• Collaboration and Customer-Centric Approach
• CRM experience
• Experience in the complete sales cycle including deal closing

Roles & Responsibilities :

• Conduct market research to identify potential clients and business opportunities.
• Generate leads through online research, networking, and cold calling.
• Contact potential clients via email, phone, and social media to introduce our products and services.
• Assist in setting up and attending client meetings and presentations.
• Support the sales team with proposals and presentations.
• Maintain and update the CRM system.
• Build and maintain strong client relationships.
• Prepare regular sales activity reports

Skills :

• Required Excellent Communication with verbal and written skills
• Candidate should require experience in Domestic and International domains.
• Relationship Building & Market Research analysis.
• Candidate should be problem-solving and can work independently
• Customer Relationship Management.
• Experience with client handling, client management, and closing the deal.
• Lead Generation and cold calling experience will be preferable.

Qualifications:

Bachelor's degree in BTech, MCA, BCA, MTech, MBA, BBA Pass out can apply.

Benefits:

• 5 days working Culture
• Team Outing and Team Building Activities
• Soft Skills Development Training and sessions
• Leave Encashment
• Flexible Working Hours
• Employee Engagement Activities
• Get a chance to work on Latest Technology
• Open Communication Policy
• No laid off during covid 19 time
• Job Security and Stability

Mentor To Go is an android and web based platform to help students improve their work readiness through self-learning sessions, personalised mentorship provided by mentor professionals from a range of careers, and work experience opportunities.

The technology platform implements  functionalities such as: screening surveys of mentors and mentees, training content for mentors, matching through an algorithm, and mentorship through the delivery of structured activities. 

The application technology architecture comprises of the following:

o   a Python Django web application with NGinx and Gunicorn

o   PostgreSQL database

o   A React Android and Web app

o   Rest APIs which interact between the Android app and the Django webserver

Our vision at Mentor To Go is to provide career mentorship to young people anywhere, anytime across the length and breadth of India.

We are looking for a backend software developer who is passionate about using web technologies to solve social problems and creating experiences that are elegant and effective. You will own the back end development of features of the Mentor To Go platform from conceptualisation through design and testing, working closely with other developers, the technical project manager, and the program operations team. You are user-centric, continuously demonstrate strategic & analytical abilities, and are laser focused on executing at speed. You must have the ability to succeed in a fast paced environment, where success is dependent on your ability to collaborate with cross-functional team members in a positive, productive, and transparent way.

Minimum requirements 

• Bachelor’s degree in engineering preferably  CS  or related discipline  
• 3+ years experience working in Unix/Linux environments building web and mobile applications
• Proficiency in developing and deploying cloud based Python/Postgresql applications preferably using frameworks such as Django
• Experience with design and development of moderately complex software projects
• Strong written and oral communication skills
• Familiarity with version control software such as Git

Desired  requirements 

• 5+ years of overall relevant work experience
• Experience building apps using React/React-Native
• Basic understanding of AWS cloud
• Ability to participate in technical discussions and help make technical trade-offs

About Mentor Together

https://mentortogether.org/">Mentor Together is India’s first and largest youth mentoring  non-profit organization with a mission to facilitate empowering mentoring relationships and networks that help young people break the inequalities of opportunity and actualise their potential.

http://bit.ly/mentortogo">Mentor To Go is the world’s first mobile mentoring platform created by Mentor Together with the support of Cisco India, LinkedIn Social Impact, British Telecom and Sterlite Technologies.