Store Executive

Some of the key responsibilities of this candidate are:

• Understand the EdTech context
• Innovate, evaluate, and deploy various android and IOs Features 
• Ability to take ownership over your work.
• An understanding of React Native best practices and a commitment to following them.

• Experience with React Js, React Native, JavaScript including DOM Manipulation and JavaScript object model.
• Thorough understanding of React Native and its core Principles.
• Good Knowledge of HTML5, CSS.
• Familiarity with code versioning tools (Such as Git, SVN or Mercurial)
• Familiarity with RESTful APIs
• Good knowledge of database (MySQL, SQLlite, RealM etc ..)
• Familiarity with modern front-end build pipelines and tools.
• Experience with common front-end development tools such as Babel, Web pack, NPM etc.
• Experience with Native Mobile app deployment on App store and google play store.

• Has led engineering teams before with full-stack developers preferably and can contribute to building the team as per requirement
• Lead the team to plan, deign and build solutions
• Work closely with the founders to decide the direction of the product
• Have experience redefining the MSME sector
• Have worked on digitizing the supply side of the organization
• Have an experience of 6-8 years in the industry
• Preferable SaaS experience with a B2B set up

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and Product Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Requirements:

• Bachelor's degree in Business Administration, Communication, or a related field.
• Excellent communication skills, both verbal and written, with a strong command of the English language.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong leadership qualities, with the ability to motivate and inspire team members.
• Proficiency in backend processes related to customer support, including ticketing systems and CRM software.
• Demonstrated ability to work independently and as part of a team, with a proactive and solutions-oriented mindset.
• Flexibility to work shifts, including evenings and weekends, as needed.
• Experience in [specific industry or software], preferred but not required.

We are looking for someone who: ● Has 3+ years of experience working as a Backend Developer in high-growth consumer internet companies ● Is proficient in building RESTful APIs, has a strong understanding of relational and non-relational databases ● Prior working knowledge of Python/Django is a big plus ● Familiarity with modern CI/CD tools ● Knowledge of AWS or any other Cloud Platform services ● Ability to analyze and convert business requirements into technical requirements ● Has a high sense of ownership and a bias for action ● Is a people’s person and can lead without authority What will they be responsible for ● They will work on one or more of the tracks mentioned above ● Own the end-to-end delivery - design, execute, test and deploy ● Work as an individual contributor, champion code quality ● Build and train a team of rockstar engineers as the organization grows Why should this role excite you We are just getting started and people who join us at this juncture will: ● Do fulfilling, high-impact work ● Work directly with the founders and engineering leads ● Own and deliver, get complete ownership of whatever you do ● Work with colleagues from strong diverse backgrounds ● Solve a problem that millions of Indians are emotionally attached to but hasn’t seen any innovation ● Learn and grow at an unprecedented pace Tactical details ● Current stack: Python/Django, React, Kafka, Docker, AWS ● Location: Bengaluru (Work from office) ● Compensation: Structured as Fixed + ESOPs

Why this Role? 

• Change the way kids learn: ​Because Company is solving a​ unique problem, we have the chance to reimagine education. Be it collaboration or puzzles or video conferencing or interactive videos, there is a huge scope for innovation. How to make it fun? Motivating? Cheerful? You can help us get there. 
• Tackle challenging and impactful problems: ​We believe everything can be brought​ to life when designed beautifully and will challenge you to balance visual aesthetics, minimalism, and usability all while still delivering on time.

So, what will you do as a Visual Designer? 

• As one of the earliest employees, there will be a lot on your plate. All the time! 
• You'll help make our experiences 10x better for kids by bringing your creative flair to the product.
• You'll ensure that the design aligns with our goal of creating a fun and engaging experience for the kids
• You'll work closely with the other teams to contribute to the overall user experience and not just to the tasks you are working on 

This might be for you if... 

• You have worked in a startup and relish the chaos and pressure 
• You are someone who can quickly bring ideas to life
• You understand kids and how their tastes might be different from adults
• You understand priorities and can work with different levels of fidelity based on the priorities
• You are eager to learn and work with the best in the field!

• Technical Experience on Physical Layer of 3GPP LTE Experience on DSP Development\
• Proficient in C
• Good understanding of Wireless Communications
• Experience on MAC-PHY interface
• Behavioral Interpersonal skills & Ability to work in team
• Good Communication Skills Good Analytical Skills
• Customer Orientation Job Title LTE Developer with DSP Physical Layer(Engineer/Senior Engineer)