QA Lead - Salesforce platform

Our Vision:

Vapronix web is a platform for constant interaction of technology and human creativity. We aim to create a digital environment that connects people from around the world, fulfilling their entertainment and mind stimulation needs while co-creating happiness and generating value for all.

Job Summary:

We are looking for a QA Analyst to assess product quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.

In this role, you should have a keen eye for detail and excellent communication skills. You must be competent in executing test cases and passionate about quality. Ultimately, you will ensure that our products and applications work seamlessly and give a great user experience.

Duties And Responsibilities Include But Are Not Limited To:

• Review and analyze product specifications.
• Participate in walkthroughs of testing procedures.
• Prepare all reports related to the product testing carried out.
• Ensure that all testing-related work is carried out as per the defined standards and policies.
• Should have good knowledge of JIRA and be aware of mobile app testing. 
• Carry out manual tests to ensure the software created meets the requirements.
• Execute test cases (manual and automated) and analyze results.
• Create logs to document testing phases and defects.
• Report bugs and errors to the development teams or the relevant teams.
• To create test case documentation, defect reports, a traceability matrix, and a retrospective document.
• Should be able to work in an agile environment.
• Should know about functional testing, and basic knowledge of automation testing is an advantage.
• Eventually, to help deliver bug-free, user-friendly products.
• Ensure that the existing projects are running smoothly by regularly checking them through automation testing.
• To be a team player.

Skills:

• Analytical thinking
• Good Aptitude
• Proactiveness
• Strong Research skills
• Ability to meet deadlines
• Adaptability
• Deliver Quality 
• Communication
• Language Skills
• Good Mathematical Skills

We are looking for a highly skilled and experienced QA Engineer to join our team. The ideal candidate will have a strong background in manual and API testing for full-stack web applications, with a minimum of 3 years of professional experience. You should be detail-oriented, have a passion for quality, and possess excellent problem-solving skills.

Responsibilities

• Manual Testing: Perform comprehensive manual testing of full-stack web applications, including functional, usability, and regression testing.
• API Testing: Conduct thorough REST API testing using tools such as Postman, cURL, or other relevant tools.
• Authentication & Authorization: Test various authentication types (e.g., OAuth, JWT, API keys) and authorization flows to ensure secure and correct access.
• Data Validation: Validate data in both JSON and XML formats to ensure accuracy and integrity.
• Database Testing: Perform database-level testing to verify data storage, retrieval, and manipulation.
• SaaS and Integrations: Explore and test integrations with various SaaS products, including Webhooks.
• Advanced Web Concepts: Possess knowledge of and be able to test features involving GraphQL, WebSockets, Cookies, Local Storage, and user login sessions.
• Communication: Communicate effectively and professionally with clients in the US, Australia, and the UK on a daily basis.

Required Qualifications

• Minimum of 3+ years of experience in a Quality Assurance role.
• Mandatory experience in REST API testing.
• Proficiency with API testing tools like Postman or cURL.
• Solid understanding of different authentication types.
• Strong knowledge of JSON and XML data structures.
• Experience with database testing and SQL.
• Familiarity with common web concepts such as Webhooks, GraphQL, WebSockets, Cookies, and Local Storage.
• Excellent verbal and written communication skills.

Desired Skills (Optional but a plus)

• Experience with automated testing frameworks.
• Familiarity with CI/CD pipelines.
• Knowledge of performance and security testing.

Position Summary:

As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.

Key Responsibilities:

• Execute test cases, identify defects, and report issues accurately.
• Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
• Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
• Develop and maintain test plans and test cases for both new features and regression testing.
• Participate in design and implementation reviews to provide input on potential issues.
• Perform exploratory testing to uncover hidden defects and ensure a robust product.
• Automate test cases using testing frameworks and tools.
• Maintain and update automated test scripts as necessary.
• Execute automated test suites to improve test efficiency and coverage.
• Continuously monitor the quality of our applications and participate in the release process.
• Collaborate with developers to isolate and reproduce defects for faster resolution.
• Maintain and document testing processes and procedures for reference.
• Contribute to a culture of continuous improvement in quality assurance.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as a QA Engineer, with a strong emphasis on manual testing.
• Familiarity with automation testing tools such as Selenium, Appium, or similar.
• Proficiency in writing and executing test cases.
• Strong analytical and problem-solving skills.
• Knowledge of software testing methodologies and best practices.
• Experience with mobile and web application testing.
• Ability to work independently and as part of a team.
• Excellent communication and documentation skills.
• Detail-oriented with a commitment to quality.
• Experience with testing APIs is a plus.

• Managing the solving of problems concerning the test automation infrastructure
• Understand and maintain Test Automation Frameworks.
• Follow the coding standards and code walk through.
• Maintain Automation Standards and Processes documentation.
• Write automated test scripts under the direction of the Test Automation Lead.
• Ability to work independently on tasks / modules assigned related to automation
• Monitoring of and reporting on the progress of the test automation process
• Reporting on the quality of the test object
• Raise risks on time and provide alternate solutions to mitigate the risk
• Advice and support for the implementation of all types of tools

• Play an active role in QA activities during all phases of our product development from requirements elaboration, design/development, test and deployment
• Responsible for manual and automated testing activities for a multi-tier web-based platform. This includes writing test cases based on business requirements, test data creation, creating and maintaining automated scripts to test front-end, APIs and database changes
• Creating and maintaining all QA related documentation throughout the process
• Execution of the test phase consistent with the overall project schedules
• Direct interaction/facilitation of bug resolution with engineering teams
• Work effectively within a dynamic team environment following standards and best practices and ensure the highest level of quality
• Ability to understand the technical architecture, its implementation, design patterns, data representations and infrastructure powering these systems.
• Work closely with software devs and solution architects to understand the tech stack, design and accordingly build the test frameworks, setup infra and build execution models to drive the end-to-end quality efforts of backend systems/services and client apps
• Debug test failures, read through logs, network calls and make preliminary root cause analysis of defect/bug
• Develop test plans, test cases, test design documents with good coverage and optimised testing approach
• Should be able to identify the test cases qualifying for test automation
• Use of tracking tools to log, manage, resolve and report on bugs

Candidate requirements

Must have

• At least 2-4 years of experience in manual and automated quality assurance
• Experience on automation tools like TestNG, Selenium (Grid, parallel, SauceLabs), Mocha_Chai frontend or backend test automation
• Good understanding of REST APIs and a solid experience in testing them
• Tools like Jira, Asana or similar bug tracking tool, Confluence - Wiki, Jenkins - CI tool
• Knowledge of different browsers and cross-platform operating systems
• Keen eye for design and functional UX
• Strong in writing SQL queries
• Proficiency in git
• Ability to develop or maintain applications for test automation
• Excellent written and oral communication and organisational skills with the ability to work within a growing company with increasing needs
• Proven track record of ability to handle time-critical projects

Good to have

• Experience in working in a distributed micro-service environment
• Proficiency in Python, JavaScript or any other programming language
• Hands-on experience in testing frameworks like Pytest or testing platforms like BrowserStack
• Built APIs at some point and practical knowledge on working with them
• Good understanding of CI/CD
• Ability to independently manage test environment deployments and handle issues around it
• Performed load testing of API endpoints
• Should have built an API test automation framework from scratch and maintained it
• Knowledge of cloud platforms like AWS, Azure
• Bachelor's degree in Computer Science / IT / Computer Applications