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Quality Analyst – Business Development Team
Quality Analyst – Business Development Team
INSNAP TECHNOLOGIES's logo

Quality Analyst – Business Development Team

Mohammed Nizam's profile picture
Posted by Mohammed Nizam
1 - 3 yrs
₹4L - ₹7L / yr
Bengaluru (Bangalore)
Skills
Sales and operations planning
Communication Skills
Training and Development
Attention to detail
Market Research

Job Title: Quality Analyst – Business Development Team

Location: Bangalore, Koramangala

Experience: Minimum 1 year in Inside Sales/Business Development (US/UK Markets)

Department: Business Development


Job Overview:

We are seeking a detail-oriented Quality Analyst to support our Business Development team in ensuring the highest level of performance, communication standards, and client engagement. This role will play a crucial part in enhancing team effectiveness, monitoring lead engagement quality, and identifying areas for continuous improvement in our business development practices.


Key Responsibilities:

• Monitor and evaluate BD team interactions (calls, emails, proposals) to ensure adherence to sales processes, communication standards, and overall client experience.

• Audit discovery calls, presentations, and follow-ups to assess alignment with business goals and customer needs.

• Review and assess proposal responses and RFP documentation for quality, customization, and value proposition.

• Collaborate with BD team members to enhance outreach strategies, pipeline management, and client nurturing efforts.

• Identify training needs and conduct feedback sessions to improve performance metrics and communication effectiveness.

• Track KPIs and conversion metrics to analyze trends, spot gaps, and implement corrective measures.

• Provide inputs on sales strategy refinement and help maintain best practices across outreach, negotiation, and closing activities.

• Maintain documentation of quality standards, audit outcomes, and improvement initiatives.

• Support in ensuring that CRM and lead tracking systems are accurately updated and maintained.


Knowledge, Skills & Abilities:

• Minimum 1 year of experience in inside sales or business development for the US/UK market with revenue-based responsibilities.

• Strong understanding of sales pipelines and lead management across short/mid/long-term goals.

• Excellent written and verbal communication skills with the ability to assess and enhance BD team interactions.

• Skilled in client discovery and proposal review with a strategic, empathetic mindset.

• Exceptional proficiency in Microsoft Suite (Word, PowerPoint, Excel, Outlook).

• Proven ability to work independently and as part of a collaborative, target-driven team.

• High attention to detail and a commitment to continuous quality improvement.

• Understanding of B2B industry trends, market dynamics, and customer drivers.

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Shubham Vishwakarma

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About INSNAP TECHNOLOGIES

Founded :
2016
Type :
Services
Size :
100-1000
Stage :
Bootstrapped

About

With a mission to upgrade the digital marketing industry with profound practical expertise and innovation, InSnap Technologies started its operations in 2018. Founded as a subsidiary of Spokesly INC based out of California, USA). InSnap has grown to be a family of some of the best talent from around the world who empowered thousands of businesses to achieve their digital marketing goals. Powered with business intelligence data, vision, and out-of-the-box thinking, InSnap provides novelty solutions and tools to rest all the digital marketing worries for a B2B enterprise.
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