
Job Title: Quality Analyst – Business Development Team
Location: Bangalore, Koramangala
Experience: Minimum 1 year in Inside Sales/Business Development (US/UK Markets)
Department: Business Development
Job Overview:
We are seeking a detail-oriented Quality Analyst to support our Business Development team in ensuring the highest level of performance, communication standards, and client engagement. This role will play a crucial part in enhancing team effectiveness, monitoring lead engagement quality, and identifying areas for continuous improvement in our business development practices.
Key Responsibilities:
• Monitor and evaluate BD team interactions (calls, emails, proposals) to ensure adherence to sales processes, communication standards, and overall client experience.
• Audit discovery calls, presentations, and follow-ups to assess alignment with business goals and customer needs.
• Review and assess proposal responses and RFP documentation for quality, customization, and value proposition.
• Collaborate with BD team members to enhance outreach strategies, pipeline management, and client nurturing efforts.
• Identify training needs and conduct feedback sessions to improve performance metrics and communication effectiveness.
• Track KPIs and conversion metrics to analyze trends, spot gaps, and implement corrective measures.
• Provide inputs on sales strategy refinement and help maintain best practices across outreach, negotiation, and closing activities.
• Maintain documentation of quality standards, audit outcomes, and improvement initiatives.
• Support in ensuring that CRM and lead tracking systems are accurately updated and maintained.
Knowledge, Skills & Abilities:
• Minimum 1 year of experience in inside sales or business development for the US/UK market with revenue-based responsibilities.
• Strong understanding of sales pipelines and lead management across short/mid/long-term goals.
• Excellent written and verbal communication skills with the ability to assess and enhance BD team interactions.
• Skilled in client discovery and proposal review with a strategic, empathetic mindset.
• Exceptional proficiency in Microsoft Suite (Word, PowerPoint, Excel, Outlook).
• Proven ability to work independently and as part of a collaborative, target-driven team.
• High attention to detail and a commitment to continuous quality improvement.
• Understanding of B2B industry trends, market dynamics, and customer drivers.

About INSNAP TECHNOLOGIES
About
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● Proven experience in training, evaluating and deploying machine learning models
● Solid understanding of data science and machine learning concepts
● Experience with some machine learning / data engineering machine learning tech in Python (such as numpy, pytorch, pandas/polars, airflow, etc)
● Experience developing data products using large language model, prompt engineering, model evaluation.
● Experience with web services and programming (such as Python, docker, databases etc.)
● Understanding of some of the following: FastAPI, PostgreSQL, Celery, Docker, AWS, Modal, git, continuous integration.
Job Description for Customer Support (Voice Process)
Job Profile: Voice Process – Customer Support
Location: Work from Home (WFH)
Job Mode: Contract (3 Months)
Salary: CTC ₹23,000 per month; In-hand ₹18,000 per month.
Notice Period: Immediate Joiners Preferred
Job Responsibilities:
- Handle inbound and outbound customer queries.
- Communicate effectively in both English and Hindi.
- Provide high-quality customer service, ensuring timely resolution of customer issues.
- Maintain a professional demeanour and document all customer interactions as required.
- Strive to ensure customer satisfaction and efficient complaint management.
- Adhere to company policies, 24/7 shift schedules, and quality standards.
Eligibility Criteria:
- Graduation is mandatory for freshers. However, experienced candidates may apply even if they have not completed their graduation.
- Minimum 1 year of experience in customer support (voice process).
- Submission of experience letter, relieving letter, and last payslips is mandatory for verification
- Only candidates with relevant customer support experience will be considered.
- Comfortable working 24/7 rotational shifts (6 days working, 1-day rotational week off).
- Proficiency in English and Hindi is mandatory.
Technical Arrangements Needed:
- Must have a laptop or desktop with Windows 10, minimum 8GB RAM, and i5 processor.
- Stable WiFi connection and USB headset required.
Urgent Hiring!!!
We are looking for a 2D Animator/ Motion Graphic Designer
Job Description:
- Motion Graphic Artist with experience to develop our company's overall layout and production animation.
- Motion Graphic Artist: Photoshop / After Effects / Illustrator. Take the design brief to record requirements and needs.
- Think creatively and develop innovative concepts and animation.
Openings: 3 positions (Females only)
Experience: 0.6 to 2 years
Location: Surat (onsite & full-time only)
| Must have | Proficient exp of minimum 4 years into DevOps with at least one devops end to end project implementation. Strong expertise on DevOps concepts like Continuous Integration (CI), Continuous delivery (CD) and Infrastructure as Code, Cloud deployments. Minimum exp of 2.5-3 years of Configuration, development and deployment with their underlying technologies including Docker/Kubernetes and Prometheus. Should have implemented an end to end devops pipeline using Jenkins or any similar framework. Experience with Microservices architecture. Sould have sound knowledge in branching and merging strategies. Experience working with cloud computing technologies like Oracle Cloud *(preferred) /GCP/AWS/OpenStack Strong experience in AWS/Azure/GCP/open stack , deployment process, dockerization. Good experience in release management tools like JIRA or similar tools. |
| Good to have | Knowledge of Infra automation tools Terraform/CHEF/ANSIBLE (Preferred) Experience in test automation tools like selenium/cucumber/postman Good communication skills to present devops solutions to the client and drive the implementation. Experience in creating and managing custom operational and monitoring scripts. Good knowledge in source control tools like Subversion, Git,bitbucket, clearcase. Experience in system architecture design |
Job Role:
• Manage end to end sales funnel right form sourcing to deal closure
• Closely collaborate with marketing team to generate leads
• Work closely with Senior Sales Colleagues to drive closures
• The candidate will be responsible for generating revenue by prospecting new clients
• Use various channels – Cold Calling, Digital Marketing, Automation Tools, Email Marketing Campaigns to generate fresh leads.
• Qualify and develop sales leads by conducting product demonstration at CXO level to
showcase end-to-end product capabilities
• Build ongoing network and relationships by continuously prospecting the right customer.
• Build strong pipeline consistently to ensure sales closures
• Follow best practices and drive process efficiencies / automation & technology innovations
• Gain thorough understanding of the product/platform and continuously learn from new
product updates and pitch them appropriately to the clients
• Work closely with the marketing team to provide market intelligence and plan marketing
campaigns to generate new business. Key Skills required: • Love for research • Love for selling • Passion for technology oriented product
Talent Acquisition:
● Create a network of talent from multiple disciplines
● Creatively and innovatively communicate about the company and the positions to
candidates of all departments (tech/nontech) and all levels
● Focus on giving candidates a good hiring experience
● Tactical to create a healthy pool from different channels for multiple positions at
the same time
● Network with other peer recruiters to groom your skills
Generalist Role:
● Create organization-wide policies and making sure 100% adherence
● Handle payroll and other statutory compliances
● Ensure the entire team is aligned with the vision and mission of the company
● Support micro teams with their specific people-related problems
● Create performance metrics, track, monitor and improve the performance of teams
and team members
Who are you?
To be successful in this role, you:
● Have 4+ years of experience hiring tech/nontech roles for product
companies/startups
● Are Creative, curious and enthusiastic
● Great communication skills (verbal and written)
● Are charismatic people person who can talk to anyone;
● Have exceptional analytical skills
● You are someone who is high on ownership and takes pride in building great
teams.
● You understand the business needs and priorities to help get the right people in
team
● Have a strong entrepreneurial spirit and the ability to creatively think and hustle to
achieve goals
As one of the members of the Design & Production team at Mosaic, you will be playing a key
role in all motion and video related work spanning across brand related social media
content, website and app.
You will be the centre of execution for all motion design and animation related work.
Ranging from creating mockups and moodboards, to creating animations and videos for
different marketing collaterals
You will be a good fit if you -
● Can think of design from a first principles understanding and can bring about solutions
that really reflect thoughtful considerations rather than being only a software expertise
result.
● Have a strong portfolio of high quality motion and animation work
● Can structure your projects into reusable components, modular assets and take initiatives
that highly bring down the time to execution
● Have good theoretical understanding of color theory, typography, illustration and print
design
● Are extremely adept at After Effects, Adobe Premier and other video tools
● Can storyboard any communication piece and bring it to life with motion
Your core responsibilities will be -
● Working within the design team to bring about the best suited solutions to brand
problems around video content
● Owning the entire execution pipeline - especially from a production standpoint
● Creating high quality animated videos and motion frames for all brand related marketing
collaterals
● Ensuring timely execution and adherence to processes
Minimum qualifications -
● A good portfolio of previous work samples
● 2 - 4 years of relevant experience
● Good working knowledge of all relevant tools and Photoshop / Illustrator
Key Responsibilities:
· You’ll be actively involved with development of server backend that support mobile apps.
· You’ll be architecting and implementing best-in-class complex ‘real time’ web software and/or messaging systems to power highly scalable apps for users.
· Translate high level business problems into scalable design and code. Create libraries & Utilities for larger consumption.
· Work closely with UI/UX designers to create exciting user experiences and ensure delivery of graphic assets as per modern web standards.
· You’ll be continuously keeping an eye on the latest cutting-edge technologies and leveraging these in one’s own and the team’s work as necessary.
· Care about the business results of what you build, not just the elegance of the technology you build.
· Work on the end to end stack (Platforms, UI, distributed systems, databases) rather than specialize in one area.
· And of course, get hands dirty by writing server-side code for mobile-based applications, create robust high-volume production applications, and develop prototypes quickly.
Eligibility
Desired Candidates Profile:
• 5+ years of experience on Node.js based web applications and systems development.
• Strong knowledge of MEAN, Linux/UNIX based development & client-side JavaScript/jQuery.
• Knowledgeable on ORMs, their utility and limitations.
• Knowledge of web services and serialization techniques like REST, SOAP, XML & JSON.
• Knowledgeable about caching mechanisms & tools like memcache, CDNs, nginx.
• Scripting experience in using Shell/Python for creating quick technology solutions to problems.
• Prior expertise of working with AWS Cloud, CDNs and other PAAS based services.
• A strong penchant for Object-Oriented Design.
• Experience of working with version control, bug tracking, continuous integration and other productivity enhancement software like SVN, Bugzilla, Jira etc.
• Prior experience in implementing Agile software methodologies.
• Passionate about software development & modern-day web technologies like:
• Server-Side JavaScript – Node.js, Backbone.js
• Web Sockets
• NoSQL based databases like MongoDB/Couchbase/Redis
• Big Data
• Taking responsibility and ownership in the team’s work.
Additional Requirements:
• B-Tech/BS/BE/BS/MS/M.Tech/MS in Electronics or Computer Science from a premier institute in India (IITs, BITS, NITs etc) or abroad.











