QA Tech Lead

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc.

Job Description for Technical Lead

About Quantum:

 We are a product innovation company that supports the Transportation and Shipping industries to overcome their business challenges and be leaders in Digital Transformation. Our strength is the in-depth knowledge we hold of the Transportation and Shipping landscape. Our journey began when we started simplifying the complexities of these businesses as far back as 2003. At the core, we aspire to impact great changes in the Transportation business through our inventions & technology. We are based in Bangalore.

Job role:

·        Job role: Team lead / Technical lead

·        Educational qualification: ME/MTech-Computer Science ,BE/BTech - Computer Science,

·        Age : 30 to 40 years

·        Job location: Koramangala, Bangalore. We work from the Office.

·        Years of experience: 8 to 12 years

·     

Core skill required:

• In-depth knowledge of Angular 8 or above , Typescript, JavaScript , HTML, and CSS
• Should have adequate knowledge of API Development Technologies to guide the Team to develop the API code and get it tested
• Excellent communication and interpersonal skills, with the ability to lead and mentor technical teams

Primary skills:

·        6+ years of experience in .NET Framework like C#, dotnet core, Angular 8+ version, Type Script

·        Minimum 5 years of experience on Web Application development HTML, CSS, JavaScript/JQuery, Entity framework and Linq Queries

·        Been on a Lead role and led a team of 3-5 people for a period of 1 - 2 years

·       

Company location:

Quantum BSO and Tech Pvt. Ltd, 3rd Floor, Ahad Pinnacle, #80, 5th Main, 2nd Cross, 5th Block,, Koramangala Industrial Area, Bengaluru, Karnataka 560095.

Required:

1. A minimum of 1 years of consulting and/or relevant industry experience
2. Understanding of Android Framework and Android app development.
3. Experience in developing android apps using Kotlin and latest frameworks
4. Knowledge and understanding of Design-Patterns and Data Structures.
5. Ability to develop Android applications using latest Frameworks like Retrofit, RxJava
6. Ability to write Unit test cases using the frameworks.
7. Knowledge about how to consume the REST API's
8. Understanding of Git/BitBucket or any version control system
9. Good written and verbal communication skills.
10. B.E/B.Tech/MCA/MSC/MS

Preferred:

1. Understanding and usage of latest android frameworks like JetPack, Android Architectural components
2. Experience in mentoring the new team members and also the junior folks.
3. Exposure to various mobile architectures (ex: MVC, MVP, MVVM, etc..)
4. Experience in handling the Android app deployment process.
5. Experience in working in Agile methodology

1. Training the field team on Sales pitch on regular basis

2. Responsible for revenue generation through sales

3. Drive the off-line lead generation activities for the cities (primarily through referrals)

4. Ensure minimum 50% sales conversion on the leads assigned to the team

5. Figure out new channels to generate more leads off-line and ensure conversions on the same

6. Regular evaluation of the sales team through test and measure their performance

7. Improve the sales efficiency of the sales team

8. Tracking MoM performance for each of the field sales team

9. Work on the reports for the management and ensure data sanity

10. Real time handling the objection during sales and assisting the field sales team when they

are in front of the client

11. Share feedback on the pricing, policy change and other circumstances which may cause

downfall in sales numbers

12. Conduct motivation sessions with team to keep their moral high

Skills Required:

1. At least have 2 years of experience in handling a team of 40+ in sales

2. Good data management skills. Primarily Google sheets, MS Excel, word etc.

3. Good communication and convincing skills

4. Work from office, weekly 6 days

5. Flexible with working hours

6. Aggressive approach towards customer acquisition

We are looking for Fullstack Engineers (MERN) to help us in the next stage of our journey with experience in developing real-time server applications based on Node.js, Express.js, MongoDB databases

• Write, execute and maintain clean, reusable, and scalable code
• Integrate our various data storage solutions
• Should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries
• Ensure the responsiveness and boost the performance of our apps
• Find and address the various bottlenecks and bug-fixes
• Help in code automatization

• Proven experience in high-level programming languages like Node.js and Express.js with state management tools like Redux
• Good understanding of React, Next.JS, Bootstrap, and Material UI
• Thorough understanding of modeling and scaling databases like Firebase, and SQL
• Expertise in developing micro-services based REST APIs and exposure to API Gateway
• Should be well-versed with collaboration tools like Git, JIRA, etc
• Comfortable working within GCP, AWS, Azure, or equivalent ecosystem
• Knowledge on open-source technologies such as NoSQL, MongoDB, Data Formats (XML / JSON), JavaScript Frameworks ReactJS, JS, JQuery, CSS, HTML5, in-memory databases, Build tools like webpack.

• 2+ years of prior experience working in a software engineering environment
• B. E in Computer Science/Information Science or equivalent degree

Roles and Responsibilities

•   Design and build advanced applications for the iOS platform? Swift and Objective-C
•   Work with the product and design team to understand end-user requirements and use cases, then translate that into a pragmatic and effective technical solution.
•   Integrate and consume web services (JSON, XML, etc.).
•   Should have excellent code data knowledge
•   Having experience in socket programming
•   Should have excellent debugging skills
•   Use Core Animation to create engaging motion effects and intuitive interfaces.
•   Integrate with our backend services to make sure we are delivering a great mobile user experience that's super-fast for end users.
•   Participate in brainstorming sessions and have the chance to contribute innovative and original ideas to our technology, algorithms and product.
•   Unit-test code for robustness, including edge cases, usability, and general reliability.
•   Work on bug fixing and improving application performance.
•   Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
•   Very good exposure in frameworks like iOS Architecture and SDK Strong Experience in iPhone / Mobile Application Development Life Cycle.

Desired Candidate Profile

  iOS SDK, Swift, View controllers, Database (Core Data/SQLite), OOPS, MVC, MVVM, Storyboards, Push Notifications, App building, Signing and Deployment, Asynchronous Programming, Multithreading, Unit testing, Security and Performance best practices.

Roles and Responsibilities

• The candidate should have good experience in React & Node. Ability to understand business requirements and translate them into technical requirements.
• Produce high-quality code and experience with security implementations Identifying application security risks and Implementing security patches procedures.
• Stronghold on MongoDB and experience on other No SQL databases.
• Experience with Graph, Payment Gateway, Node.js process management, and web sockets like socket.io

Desired Candidate Profile

• Good understanding of core concepts of React.js.
• Strong understanding of Node.js and express.
• Hands-on experience in state management libraries like Redux & RXJS.
• Strong foundation of HTML5 & CSS3, pre-processors (Less/SCSS) and JavaScript.
• Experience integrating with Restful web services.
• Proficient with ES6/7/8 syntax and concepts.
• Also into Microservice architecture, Kubernetes, PUB-SUB concept

Permanent WFH opportunity.

Shift timing 11 am- 8 pm