QA Engineer

FactWise is a fully funded, early-stage b2b SaaS startup offering solutions to a global client base. The flagship product is an end-to-end S2P solution designed to transform procurement for product manufacturing companies across industries. Our singular focus is to create a truly distinctive procurement platform that delights users and provides sustainable positive impact to the organizations we serve. We achieve this by providing transparency and insights to leaders, streamlining and automating processes to improve efficiency, and driving bottom-line impact by unlocking savings potential.

About the Role

As a Product Manager you will help define and create end-to-end products which starts from ideation all the way to product deployment based on customer needs. You will own the product end to end and will be liaising with UI/UX teams, developers, QA team members to ensure product feasibility and readiness.

Responsibilities

• Interview customers to understand new/existing product need and fit

• Working closely with senior stakeholders to understand business requirements and help translate these into technical requirements for the development team

• Define requirements for product features and work with UI/UX team to create mock-ups

• Work with front-end and back-end teams to oversee feature implementation

• Work with QA team to ensure testing excellence and product readiness

• Forming and testing hypotheses using data from various sources

• Doing product research to find the best-in-class approach to solving problems and designing the UX

• Owning a product roadmap, prioritizing a sequence of feature builds, and objectively measuring outcomes from product decisions

Must-Have skills:

• Bachelors/master's degree in computer science engineering

We are looking for skilled AI Engineer for our organization. Please have a look to below details and revert accordingly if we can discuss further

Company Name: TechWize (A Business unit of Mangalam Information Technologies Pvt Ltd.)

Our Accreditations -

• 25 years of industry presence
• Salesforce Partner
• ISO 27001:2019 certified
• Great Place to Work certified
• HIPAA Compliant
• SOC2 Compliant
• NASSCOM Member

Our EVP (Employee Value proposition)

• We are a Great place to work certified company.
• 30 Earned Leaves during calendar Year
• Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)
• Performance bonus & Loyalty Bonus Benefits
• 5 Days working
• Rewards and Recognition programs
• Standard Salary as per market norms
• Equal career opportunities, No discrimination
• Magnificent & Dynamic Culture
• Festival celebrations & fun events

Explore more : https://techwize.com/, https://mangalaminfotech.com/

Position: AI/Sr. AI Engineer

Job location: Ahmedabad

Experience: 4+ years

Job Overview:

We are seeking a highly experienced and innovative Senior AI Engineer with a strong background in Generative AI, including LLM fine-tuning and prompt engineering. This role requires hands-on expertise across NLP, Computer Vision, and AI agent-based systems, with the ability to build, deploy, and optimize scalable AI solutions using modern tools and frameworks.

Key Responsibilities:

• Design, fine-tune, and deploy generative AI models (LLMs, diffusion models, etc.) for real-world applications.
• Develop and maintain prompt engineering workflows, including prompt chaining, optimization, and evaluation for consistent output quality.
• Build NLP solutions for Q&A, summarization, information extraction, text classification, and more.
• Develop and integrate Computer Vision models for image processing, object detection, OCR, and multimodal tasks.
• Architect and implement AI agents using frameworks such as LangChain, AutoGen, CrewAI, or custom pipelines.
• Collaborate with cross-functional teams to gather requirements and deliver tailored AI-driven features.
• Optimize models for performance, cost-efficiency, and low latency in production.
• Continuously evaluate new AI research, tools, and frameworks and apply them where relevant.
• Mentor junior AI engineers and contribute to internal AI best practices and documentation.

Required Skills & Qualifications:

• Bachelor’s or Master’s in Computer Science, AI, Machine Learning, or related field.
• 4+ years of hands-on experience in AI/ML solution development.
• Proven expertise in fine-tuning LLMs (e.g., LLaMA, Mistral, Falcon, GPT-family) using techniques like LoRA, QLoRA, PEFT.
• Deep experience in prompt engineering, including zero-shot, few-shot, and retrieval-augmented generation (RAG).
• 
  
• Proficient in key AI libraries and frameworks:
• LLMs & GenAI: Hugging Face Transformers, LangChain, LlamaIndex, OpenAI API, Diffusers
• NLP: SpaCy, NLTK.
• Vision: OpenCV, MMDetection, YOLOv5/v8, Detectron2
• MLOps: MLflow, FastAPI, Docker, Git
• 
  
• Familiarity with vector databases (Pinecone, FAISS, Weaviate) and embedding generation.
• Experience with cloud platforms like AWS, GCP, or Azure, and deployment on in house GPU-backed infrastructure.
• Strong communication skills and ability to convert business problems into technical solutions.

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

You will collaborate with a multidisciplinary engineering team to develop various

applications for the Additive Manufacturing process chain.

• You will be required to research and implement advanced algorithms and mathematical

models.

• You will optimize CPU performance and memory usage of applications.

• You will be involved in the design of the software architecture.

• You should be self-motivated and have strategic thinking abilities.

• The working environment and architecture primarily consists of C++ geometry processing

and simulation libraries, coupled with visualization frameworks

Writing and Documenting High-Quality Code for Additive Manufacturing applications

• Developing Algorithms for Performance Improvements

• Bug Fixing and Regression Testing

• Developing Test Cases

• Designing, Developing and Implementing Geometry Processing Libraries

• Leading a Team of Junior Software Engineers and Developers (This ability will be a plus)

• Good Understanding of OOPs Concepts, Design Patterns

• Hands-On Experience in Developing Applications for The Geometry Domain

• Math Proficiency - Linear Algebra, Numerical Analysis, Computational Geometry

• Ability to Work with A Multi-Disciplinary Team of Engineers.

• Technologies (Some combination of these will be suitable)

o Strong C++, C# Skills

o Python

o OpenGL, WPF

o C#.Net, ASP.NET

o JavaScript, React, Node.js

o GPGPU, CUDA

o Full-stack cloud development

o Familiarity with Azure Dev Ops

JD for Test Architect.

Test Architect

Graduate degree in engineering or equivalent with 10 -12 years of experience in BI

Systems with exposure to High Performance Computing (HPC).

An individual contributor, Test Architect with technical depth in Product Testing for BI

Systems, with exposure to multi-dimensional algorithms / cubes and Analytic frameworks.

Job Description:

● Test Architect in individual contributor role, understands architecture, core

functionalities and works with cross functional team, in driving Quality releases.

● Plan, understand impact across layers and present Test Plan / Strategy for

Platform product factoring stability and Performance.

● Hands on experience in C++ Programming skills

● Contribute to code review.

● Unit level performance & memory management

● Induct newer methodology for smart Testing, thereby look for avenues to

optimize and accelerate release cycles.

● Analyze problems and drive long term technology solutions to evolve the

product scalability, performance, and supportability.

● Review Participate in providing WBS to PMO on release planning and managing

product releases or project components from automation perspective.

● Keep stakeholders – Product Owner, Development and PMO informed on key

issues and changes which may impact expected results.

● Proactive, visualizes roadblocks, problem solving and intent to challenge the

status quo.

Skill Set

● Test Architect with technical depth – experience working in BI Systems with

major focus on headless, backend Testing.

● Expertise in Product Testing for BI Systems with a HPC (high performance

computing) orientation.

● Exposure to multi-dimensional algorithms / cubes and Analytic frameworks

● Exposure to working with ValGrind, Callgrind Tools

● Experience in the areas of testing strategy and testing architecture

● Experience working with any flavor of Databases (MS SQL Server, Oracle,

Postgres, MongoDB)

● Proficient working in UNIX/LINUX & Shell Scripting

● Good problem solving and communication skills.

Good to have Skills:

● Experience in Data Analytics, Market Research for Retail domain

● Experience in High Performance Computing ( HPC)

● Experience working with C++ application deployed in UNIX/LINUX environment.

Job Title: Laravel Developer

Company Name: Crescentek

Company Website: https://www.crescentek.com/" target="_blank">https://www.crescentek.com/

Location: Rajkot

Job Description

Develop, test, and maintain applications to specified designs & standards in Laravel.

Develop & implement modern web services using service-oriented architecture, RESTful APIs, and SOAP.

Write and execute unit tests.

Implement front-end interfaces & experiences with modern HTML/CSS/jQuery.

Test, troubleshoot, and optimize application components for maximum speed, security, stability, and scalability. stability, and scalability.

Skills & Experience:

experience as a backend Laravel developer.

Experience in Core PHP using MVC Architecture.

Ability to write APIs including Restful APIs.

Knowledge of database operations with MySQL.

Knowledge of front-end technologies (HTML5, CSS3, JavaScript, jQuery, reactjs etc.).

Knowledge and experience of OOPS.

Strong documentation, communication, and team collaboration skills.

• Experience in developing apps using Reactjs with Redux, React hooks, react-router with Javascript ES6

• Developing new user-facing features using React.js

• Integrate APIs with frontend components using React.js

• Ensuring user experience determines design choices.

• Developing features to enhance the user experience.

• Striking a balance between functional and aesthetic design.

• Ensuring web design is optimized for smartphones.

• Building reusable code for future use.

• Optimizing web pages for maximum speed and scalability.

• Utilizing a variety of markup languages to write web pages.

• Maintaining brand consistency throughout the design.

• Degree in computer science or related field.

• Understanding of key design principles.

• Proficiency in React.js,HTML, CSS, JavaScript, and jQuery.

• Understanding of server-side CSS.

• Experience with graphic design applications such as Adobe Illustrator.

• Experience with responsive and adaptive design.

About CercleX:-

CercleX is a digital technology platform which is a leading https://cerclex.com/blog/waste-management-in-india/">waste management company in India  with an extended outlook of circularity through its various ventures into the field of sustainability.

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

https://play.google.com/store/apps/details?id=com.scrapmarketCCX">Cercle X ScrapMarket is an app that helps you buy and sell scrap by connecting 100% verified buyers and sellers of scrap across India. CercleX helps brands to accomplish their sustainability targets with https://cerclex.com/extended-producer-responsibility/">Extended Producer responsibility and research solid waste managemet on the environment to ensure the environment is eco-free.

• 6-8 years’ Digital analytics implementation experience with Google Analytics experience
• Expertise in Google Analytics Tag implementation using Tealium and Google Tag Manager or similar tools like Ensighten, Adobe Launch. Ability to Implement, Manage different tools/extensions in Tag Management System
• experience any other debugging tool - Omnibug, ObservePoint, or any other debugging tool
• Understanding of TMS architecture & functioning
• Intermediate to advanced JavaScript skills
• Experience with HTML and CSS selectors (preferably JQuery)
• Understanding of TMS architecture & functioning

• To appoint Block Sales Manager in their respective Districts.
• To manage sales operations in assigned district to achieve revenue goals.
• To supervise sales team members on daily basis and provide guidance whenever needed.
• To identify skill gaps and conduct trainings to sales team.
• To work with team to implement new sales techniques to obtain profits.
• To assist in employee recruitment, promotion, retention and termination activities.
• To conduct employee performance evaluation and provide feedback for improvements.
• To contact potential customers and identify new business opportunities.