QA Automation engineer

Job description

Hiring freshers - 2 years of Experience

for Customer Success Executive

As a Customer Success Execute at Abmiro, you'll play an important role in driving our clients' success using our SaaS product (Rekart). You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to utilize the capabilities of our software fully. Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.

You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)

Role & Responsibilities

● Serve as the primary technical point of contact for customers, offering expert guidance and support through phone calls, email and chat.

● Collaborate with clients to understand their unique requirements and goals

● Assist with the setup, configuration and onboarding of customers on the platform

● Provide quick solutions or workarounds to client queries

● Coordinate with the technology team for possible issues/enhancements/feature requests

● Provide technical training and support resources to ensure customers can maximize the value of our software.

● Proactively identify opportunities to optimize and enhance customer workflows using our product.

● Serve as aliaison between customers and internal teams, facilitating effective communication and issue resolution.

● Maintain a deep understanding of our product, including new features and updates.

● Document and maintain training documents and material for customer training purposes. Preferred candidate profile

● Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.

● Fresher or 1-2 years' experience in technical customer support / SaaS product support

● Strong technical background with the ability to understand and troubleshoot complex technical issues.

● Excellent communication skills, both written and verbal, with the ability to convey technical concepts clearly and understandably.

● Empathetic and customer-focused approach, always ensuring customer success is the top priority.

● Strong problem-solving and critical-thinking abilities.

About Company

Abmiro, a fast-growing SaaS (Rekart) company in Pune, is looking for smart and talented individuals. Rekart (https://rekart.io/) is an end-to-end SaaS platform meant for businesses with subscription offerings. The platform can automate their routine work, manage their deliveries, automate billing and accounting and deliver a delightful experience to their customer. The platform is powerful, flexible, and made to meet the needs of any enterprise.

About the job

MangoApps builds enterprise products that make employees at organizations across the globe

more effective and productive in their day-to-day work. We seek tech pros, great

communicators, collaborators, and efficient team players for this role.

Job Description:

Experience: 5+yrs (Relevant experience as a SRE)

Open positions: 2

Job Responsibilities as a SRE

• Must have very strong experience in Linux (Ubuntu) administration
• Strong in network troubleshooting
• Experienced in handling and diagnosing the root cause of compute and database outages
• Strong experience required with cloud platforms, specifically Azure or GCP (proficiency in at least one is mandatory)
• Must have very strong experience in designing, implementing, and maintaining highly available and scalable systems
• Must have expertise in CloudWatch or similar log systems and troubleshooting using them
• Proficiency in scripting and programming languages such as Python, Go, or Bash is essential
• Familiarity with configuration management tools such as Ansible, Puppet, or Chef is required
• Must possess knowledge of database/SQL optimization and performance tuning.
• Respond promptly to and resolve incidents to minimize downtime
• Implement and manage infrastructure using IaC tools like Terraform, Ansible, or Cloud Formation
• Excellent problem-solving skills with a proactive approach to identifying and resolving issues are essential.

Technical specifications/Skill Set:

• Minimum of 5+ years of significant experience in application development.
• Proficient with software development lifecycle (SDLC) methodologies like Agile, Test- driven development
• Knowledge of system architecture, object-oriented design, and design patterns.
• Required technical skills: Strong Core Java, J2EE, Spring boot, Akka, API development & distributed application development experience.
• Desirable technical skills: Micro-services pattern, Kafka, Knative Eventing, Camel-K, Container Technologies like Docker, Kubernetes, NoSql preferably Cassandra.
• Experience working with high volume data and computationally intensive system.
• Domain knowledge in Financial Industry and Capital Markets is a plus.
• Excellent communication skills are essential, with strong verbal and writing proficiencies.

We are looking for a Passionate Android Developer to join our award-winning, talented team, building the next generation automated drone applications for our global customers. You will be responsible for the development of Android applications and their integration with back-end services.

About FlytBase

FlytBase is a 4-year old, venture-funded, high growth startup –  a global pioneer in software-led automation of commercial drone applications. The team has a cumulative professional experience of several decades, with engineering graduates from IIT-B, IIT-KGP, University of Texas & Georgia Tech.

FlytBase develops intelligent software that leverages reliable, off-the-shelf drone hardware to automate and scale drone deployments for commercial use-cases. FlytBase platform is hardware-agnostic, has intelligent plugins for autonomy, manages drone fleets via 4G/5G, and uses APIs to integrate into enterprise workflows. The company is headquartered in Silicon Valley, California, USA and has R&D offices in Pune, India. Widely recognized as a pioneer in the commercial drone ecosystem, FlytBase continues to win awards globally, the most recent one being the ‘NTT Data Open Innovation Global Champion 2019’.

Role and Responsibilities:

• Design, build and maintain efficient, reusable, and reliable android code.
• Collaborate with cross-functional teams to define, design, ship new features, and implement new technologies to maximize development efficiency.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.

Qualifications and Requirements:

• 1+ years of experience in designing and building Android applications.
• Good knowledge in programming concepts – OOPs, design & coding patterns.
• Experience in developing Android applications using Kotlin/Java.
• Strong knowledge of Android UI design principles, MVC, MVP and MVVM patterns.
• Strong knowledge of MAPS, Sqlite, GPS functionality etc.
• Strong experience in Material Design.
• Experience in writing Unit Tests and UI tests, must be familiar with Junit, Mockito and Espresso.
• Experience in integrating SSO and auth modules or libraries.
• Experience in Git or Bitbucket Repository.
• Experience in REST API integration.
• Familiarity with Android local connectivity API (Bluetooth, WiFi, USB).
• Familiarity with RxKotlin / RxJava (operator, thread management, eventBus).
• Familiarity with cloud message APIs and push notifications.

What Will I Earn?

This role comes with an annual CTC that is market competitive and depends on the quality of your work experience, degree of professionalism, culture fit and alignment with FlytBase’s long-term business strategy.

• Works towards developing Stable & Efficient Applications for
• Responsible for developing Applications which are Stable, Efficient and if required cross   
• Responsible to create Native Applications for Android to achieve best performance.
• Responsible for understanding best UI Practices
• Responsible for creating Application UI utilizing latest Google UI Guide lines.
• Qualification: B.E. / B.Tech / M.C.A. in Computer Sciences.
• Should have Experience of at least one production environment Application in Google Play Store. GIT, Agile Frameworks, Jenkins
• Must have Java, Android, C, and C++.