DevOps Engineer

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Job Summary

We are looking for a skilled and motivated DevOps Engineer with 3+ years of hands-on experience in AWS cloud infrastructure, CI/CD automation, and Kubernetes-based deployments. The ideal candidate will have strong expertise in Infrastructure as Code, containerization, monitoring, and automation, and will play a key role in ensuring high availability, scalability, and security of production systems.

Key Responsibilities

• Design, deploy, manage, and maintain AWS cloud infrastructure, including EC2, RDS, OpenSearch, VPC, S3, ALB, API Gateway, Lambda, SNS, and SQS.
• Build, manage, and operate Kubernetes (EKS) clusters and containerized workloads.
• Containerize applications using Docker and manage deployments with Helm charts
• Develop and maintain CI/CD pipelines using Jenkins for automated build and deployment processes
• Provision and manage infrastructure using Terraform (Infrastructure as Code)
• Implement and manage monitoring, logging, and alerting solutions using Prometheus and Grafana
• Write and maintain Python scripts for automation, monitoring, and operational tasks
• Ensure high availability, scalability, performance, and cost optimization of cloud resources
• Implement and follow security best practices across AWS and Kubernetes environments
• Troubleshoot production issues, perform root cause analysis, and support incident resolution
• Collaborate closely with development and QA teams to streamline deployment and release processes

Required Skills & Qualifications

• 3+ years of hands-on experience as a DevOps Engineer or Cloud Engineer.
• Strong experience with AWS services, including:
• EC2, RDS, OpenSearch, VPC, S3
• Application Load Balancer (ALB), API Gateway, Lambda
• SNS and SQS.
• Hands-on experience with AWS EKS (Kubernetes)
• Strong knowledge of Docker and Helm charts
• Experience with Terraform for infrastructure provisioning and management
• Solid experience building and managing CI/CD pipelines using Jenkins
• Practical experience with Prometheus and Grafana for monitoring and alerting
• Proficiency in Python scripting for automation and operational tasks
• Good understanding of Linux systems, networking concepts, and cloud security
• Strong problem-solving and troubleshooting skills

Good to Have (Preferred Skills)

• Exposure to GitOps practices
• Experience managing multi-environment setups (Dev, QA, UAT, Production)
• Knowledge of cloud cost optimization techniques
• Understanding of Kubernetes security best practices
• Experience with log aggregation tools (e.g., ELK/OpenSearch stack)

Language Preference

• Fluency in English is mandatory.
• Fluency in Hindi is preferred.

Job Title: Senior DevOps Engineer

Location: Gurgaon – Sector 39

Work Mode: 5 Days Onsite

Experience: 5+ Years

About the Role

We are looking for an experienced Senior DevOps Engineer to build, manage, and maintain highly reliable, scalable, and secure infrastructure. The role involves deploying product updates, handling production issues, implementing customer integrations, and leading DevOps best practices across teams.

Key Responsibilities

• Manage and maintain production-grade infrastructure ensuring high availability and performance.
• Deploy application updates, patches, and bug fixes across environments.
• Handle Level-2 support and resolve escalated production issues.
• Perform root cause analysis and implement preventive solutions.
• Build automation tools and scripts to improve system reliability and efficiency.
• Develop monitoring, logging, alerting, and reporting systems.
• Ensure secure deployments following data encryption and cybersecurity best practices.
• Collaborate with development, product, and QA teams for smooth releases.
• Lead and mentor a small DevOps team (3–4 engineers).

Core Focus Areas

Server Setup & Management (60%)

• Hands-on management of bare-metal servers.
• Server provisioning, configuration, and lifecycle management.
• Network configuration including redundancy, bonding, and performance tuning.

Queue Systems – Kafka / RabbitMQ (15%)

• Implementation and management of message queues for distributed systems.

Storage Systems – SAN / NAS (15%)

• Setup and management of enterprise storage systems.
• Ensure backup, recovery, and data availability.

Database Knowledge (5%)

• Working experience with Redis, MySQL/PostgreSQL, MongoDB, Elasticsearch.
• Basic database administration and performance tuning.

Telecom Exposure (Good to Have – 5%)

• Experience with SMS, voice systems, or real-time data processing environments.

Technical Skills Required

• Linux administration & Shell scripting
• CI/CD tools – Jenkins
• Git (GitHub / SVN) and branching strategies
• Docker & Kubernetes
• AWS cloud services
• Ansible for configuration management
• Databases: MySQL, MariaDB, MongoDB
• Web servers: Apache, Tomcat
• Load balancing & HA: HAProxy, Keepalived
• Monitoring tools: Nagios and related observability stacks

Job Requirements 

Required Experience 

5–6 years of hands-on experience in Salesforce DevOps, release engineering, or deployment 

management. 

Strong expertise in Salesforce deployment processes, including CI/CD pipelines. 

Significant hands-on experience with at least two of the following tools: Gearset, Copado, 

Flosum. 

Solid understanding of Salesforce architecture, metadata, and development lifecycle. 

Familiarity with version control systems (e.g., Git) and agile methodologies. 

Key Responsibilities 

Design, implement, and manage CI/CD pipelines for Salesforce deployments using Gearset, 

Copado, or Flosum. 

Automate and optimize deployment processes to ensure efficient, reliable, and repeatable 

releases across Salesforce environments. 

Collaborate with development, QA, and operations teams to gather requirements and ensure 

alignment of deployment strategies. 

Monitor, troubleshoot, and resolve deployment and release issues. 

Maintain documentation for deployment processes and provide training on best practices. 

Stay updated on the latest Salesforce DevOps tools, features, and best practices. 

Technical Skills 

Skill Area Requirements 

Deployment ToolsHands-on with Gearset, Copado, Flosum for Salesforce deployments 

CI/CDBuilding and maintaining pipelines, automation, and release management 

Version ControlProficiency with Git and related workflows 

Salesforce PlatformUnderstanding of metadata, SFDX, and environment management 

Scripting 

Familiarity with scripting (e.g., Shell, Python) for automation (preferred) 

Communication 

Strong written and verbal communication skills 

Preferred Qualifications 

Bachelor’s degree in Computer Science, Information Technology, or related field. 

Certifications 

Salesforce certifications (e.g., Salesforce Administrator, Platform Developer I/II) are a plus. 

Experience with additional DevOps tools (Jenkins, GitLab, Azure DevOps) is beneficial. 

Experience with Salesforce DX and deployment strategies for large-scale orgs. 

Role Overview:

As a DevOps Engineer (L2), you will play a key role in designing, implementing, and optimizing infrastructure. You will take ownership of automating processes, improving system reliability, and supporting the development lifecycle.

Key Responsibilities:

• Design and manage scalable, secure, and highly available cloud infrastructure.
• Lead efforts in implementing and optimizing CI/CD pipelines.
• Automate repetitive tasks and develop robust monitoring solutions.
• Ensure the security and compliance of systems, including IAM, VPCs, and network configurations.
• Troubleshoot complex issues across development, staging, and production environments.
• Mentor and guide L1 engineers on best practices.
• Stay updated on emerging DevOps tools and technologies.
• Manage cloud resources efficiently using Infrastructure as Code (IaC) tools like Terraform and AWS CloudFormation.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field.
• Proven experience with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps.
• Advanced knowledge of cloud platforms (AWS, Azure, or GCP) with hands-on experience in deployments, migrations, and optimizations.
• Strong expertise in containerization (Docker) and orchestration tools (Kubernetes).
• Proficiency in scripting languages like Python, Bash, or PowerShell.
• Deep understanding of system security, networking, and load balancing.
• Strong analytical skills and problem-solving mindset.
• Certifications (e.g., AWS Certified Solutions Architect, Kubernetes Administrator) are a plus.

What We Offer:

• Opportunity to work with a cutting-edge tech stack in a product-first company.
• Collaborative and growth-oriented environment.
• Competitive salary and benefits.
• Freedom to innovate and contribute to impactful projects.

• At least 5 year of experience in Cloud technologies-AWS and Azure and developing. 
• Experience in implementing DevOps practices and DevOps-tools in areas like CI/CD using Jenkins environment automation, and release automation, virtualization, infra as a code or metrics tracking.
• Hands on experience in DevOps tools configuration in different environments.
• Strong knowledge of working with DevOps design patterns, processes and best practices
• Hand-on experience in Setting up Build pipelines.
• Prior working experience in system administration or architecture in Windows or Linux.
• Must have experience in GIT (BitBucket, GitHub, GitLab)
• Hands-on experience on Jenkins pipeline scripting.
• Hands-on knowledge in one scripting language (Nant, Perl, Python, Shell or PowerShell)
• Configuration level skills in tools like SonarQube (or similar tools) and Artifactory.
• Expertise on Virtual Infrastructure (VMWare or VirtualBox or QEMU or KVM or Vagrant) and environment automation/provisioning using SaltStack/Ansible/Puppet/Chef
• Deploying, automating, maintaining and managing Azure cloud based production systems including monitoring capacity.
• Good to have experience in migrating code repositories from one source control to another.
• Hands-on experience in Docker container and orchestration based deployments like Kubernetes, Service Fabric, Docker swarm.
• Must have good communication skills and problem solving skills

Key Sills Required for Lead DevOps Engineer

Containerization Technologies

Docker, Kubernetes, OpenShift

Cloud Technologies

AWS/Azure, GCP

CI/CD Pipeline Tools

Jenkins, Azure Devops

Configuration Management Tools

Ansible, Chef,

SCM Tools

Git, GitHub, Bitbucket

Monitoring Tools

New Relic, Nagios, Prometheus

Cloud Infra Automation

Terraform

Scripting Languages

Python, Shell, Groovy

·       Ability to decide the Architecture for the project and tools as per the availability

·       Sound knowledge required in the deployment strategies and able to define the timelines

·       Team handling skills are a must

·       Debugging skills are an advantage

·       Good to have knowledge of Databases like Mysql, Postgresql

It is advantageous to be familiar with Kafka. RabbitMQ

·       Good to have knowledge of Web servers to deploy web applications

·       Good to have knowledge of Code quality checking tools like SonarQube and Vulnerability scanning

·       Advantage to having experience in DevSecOps

Note: Tools mentioned in bold are a must and others are added advantage

• 3+ years experience leading a team of DevOps engineers
• 8+ years experience managing DevOps for large engineering teams developing cloud-native software
• Strong in networking concepts
• In-depth knowledge of AWS and cloud architectures/services.
• Experience within the container and container orchestration space (Docker, Kubernetes)
• Passion for CI/CD pipeline using tools such as Jenkins etc.
• Familiarity with config management tools like Ansible Terraform etc
• Proven record of measuring and improving DevOps metrics
• Familiarity with observability tools and experience setting them up
• Passion for building tools and productizing services that empower development teams.
• Excellent knowledge of Linux command-line tools and ability to write bash scripts.
• Strong in Unix / Linux administration and management,

KEY ROLES/RESPONSIBILITIES:

• Own and manage the entire cloud infrastructure
• Create the entire CI/CD pipeline to build and release
• Explore new technologies and tools and recommend those that best fit the team and organization
• Own and manage the site reliability
• Strong decision-making skills and metric-driven approach
• Mentor and coach other team members

• Experience working in advanced iterative methodologies such as Agile and Safe.
• Experience with containers and orchestration (Docker, Kubernetes).
• Comfortable working in complex and demanding environments with high degree of change.
• Ability to view system perspective and to perform thorough investigations.
• Experience in frequent delivery to production.
• Microservice-based architecture (Jenkins, Docker, CI/CD, ELK)
• Experience with modern software components (Mongo, Elasticsearch, Kafka).
• Expertise in software development methodologies.
• Understanding of protocols/technologies like HTTP, SSL, LDAP, SSH, SAML, etc.
• Possession of a deep knowledge of development workflows with Git.
• Experience with MySQL or another relational database Environment.
• Automation testing (component, integration and end2end)