Data Engineer

• Candidates from D2C, Ecommerce or FMCG industry are only applicable.
• Candidate must have proven expertise in Meta Ads and Google Ads.
• Candidate should have strong understanding of Digital Marketing funnels, paid media KPIs, etc.
• Candidate should be proficient in using tools like Shopify, Gsheets, MS Excel and GA4, etc.
• Candidate should have experience in A/B testing, audience targeting, creatives, and bidding strategy optimization.

• Develop responsive web applications using Angular (latest versions)
• Write clean, scalable, and reusable code using TypeScript
• Work with HTML5, CSS3, Bootstrap / Tailwind
• Integrate frontend with RESTful APIs
• Collaborate with backend developers, designers, and QA teams
• Optimize applications for performance and scalability
• Debug, test, and maintain applications
• Follow Agile/Scrum development process

Currently hiring for the position of Backend Developer responsible for managing back-end services and the interchange of data between the server and the users.

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

We are looking to recruit a candidate for a role that will require:

• Create and consume restful APIs
• Design, develop, and maintain internal and external applications
• Build efficient, testable, and reusable modules
• Write high quality, structured application/interface code and documentation
• Identify solutions through research and collaboration that resolves the root of problems as they arise
• Define functional and technical requirements for application software to develop skills and knowledge
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS

∙ 5+ years’ experience designing, querying, and updating databases in MySQL/nosql 

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

Education: Min. Graduate in related discipline

Work experience: 5years relevant experience

Alorica is a leading provider of Business Process and Customer Satisfaction Outsourcing solutions that span the entire customer lifecycle. But that’s just a very technical way of saying what we really do, which is to make lives better…one interaction at a time.

100,000 strong and dedicated to delivering insanely great customer experiences to people across the globe. It’s our privilege to partner with the world’s largest and most respected brands—embracing every day and every challenge with Passion, Performance, and Possibilities.

The world’s largest provider of customer experiences to North American consumers.

We Serve More than 200 Major Clients Worldwide, Including:

• 4 of the top 5 wireless providers
• 4 of the top 8 healthcare companies on the Fortune 500
• 4 of the top 10 banks on the Fortune 500
• 5 of the world’s largest retailers
• 4 of the top 10 largest car manufacturers
• 10 of the top 20 regulated utility companies
• 3 of the 5 largest technology companies
• Provide customer support and resolve customer queries via call.
• Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Candidate should be flexible to work in 24*7 environments (US Shift).
• Freshers to 5yrs of experience with Customer Support * 
• Experience in an International Voice Process.
• The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
• Candidates who have experience into domestic Voice Process can be considered as freshers.

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.

• Job Category
• Customer Experience
• Posting Date
• 10/01/2025, 11:42 AM
• Locations
•  Pritech Park SEZ Block12, IN
• Apply Before
• 10/06/2025, 11:42 AM
• Job Schedule
• Full time
• Job Shift
• Night

We are hiring an experienced Frontend Engineer to help us keep growing. We develop AI enabled products and solutions that are geared to help accelerate the development of new cures and reduce inefficiencies in how healthcare information is managed. If you're dedicated and ambitious, Applied Informatics is an excellent place to grow your career. Don't hesitate to apply.

As a frontend developer who is proficient with React.js, HTML, CSS, SASS, your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (Redux). You should have experience in technologies like JavaScript, React JS & Redux, HTML and CSS.

Responsibilities ;

- Developing new user-facing features using React.js

- Building reusable components and front-end libraries for future use

- Translating designs and wireframes into high quality code

- Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills :

- Strong proficiency in CSS,SASS, JavaScript, including DOM manipulation and the JavaScript object model

- Thorough understanding of React.js and its core principles

- Experience with popular React.js workflows (Redux)

- Familiarity with newer specifications of EcmaScript

- Familiarity with RESTful APIs

- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.

- Ability to understand business requirements and translate them into technical requirements.

- Ability to learn new technologies quickly.

The process: a quick phone screen, technical interview, take-home exercise then a zoom call with the team.

Roles and Responsibility

Effectively prioritizing and executing tasks in a fast-paced environment; Create full mockups of UX flows, components, and Freedom services; Create intuitive interfaces and interaction layers using best practices, the latest web trends and all available tools to augment the user experience;

Developing and annotating user flows, journeys, and persona; Illustrate design ideas with clear storyboards, process flows, sitemaps, and prototypes;

Conduct design brainstorms with product owners to understand the product details and user needs;

Drive digital design process – including websites, digital campaigns, and interactive experiences;

Defining and managing the appropriate design approach for differentiating experiences;

Create workflows, low-fi designs, high-quality designs, and other artifacts needed to collaborate and iterate from vision through execution;

Work with the Product Team including input sessions, UX reviews etc; Creating original design, typography, iconography, and art for digital screens centered around modern & industry-trending designs;

Pushing yourself and the team for continuous improvement in our design and design processes through open communication and feedback;

You’ll design the solutions, features, iterations, tests, and delightful moments that will take VRAI to the next level;

Creating frameworks and model which enable others to understand key concepts and relationships as well as generate valuable input;

Lead digital projects from strategy to conceptualization, prototyping, and final execution.

Customer Operational Account Management:

 The Customer Success Manager (CSM) will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The incumbent will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

 Take ownership of customers’ operational needs and steward throughout the organization as required.

 Identifying and recommending resolutions to all Customers’ issues enabling the Customer to place 100% of Customer business on the Company’s products and Services.

 On-going support for advanced or escalated questions/issues/problems.

 Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty.

 Act as a product expert and assist clients in achieving maximum ROI through consultation, training, and analysis for the Company’s customers including but not limited to:  Being a Subject Matter Expert on assigned products and services.  Post-training assessment review and recommendations.  Communication of all system enhancements.  Prepare clients for upcoming releases and ensure they are current on available functionality and how it can meet their needs.  Adherence to Internal and Industry Risk and Compliance rules and responsibilities.  Responsible for assuring the Company’s compliance with its obligations under the Partner Agreement and the Service Level Agreement as it relates to his/her customers.  Maintain an understanding of the market and industry dynamics, including applicable regulations.

This is a remote position.

About Company

Our client is angle funded,  growth stage B2B SaaS startup that enables a seamless and streamlined collaboration between big pharma, bio-techs and their external manufacturing partners.

Job Profile

• Develop all user-facing products in React.JS
  
• Build reusable components and front-end libraries for future use.
  
• Translate designs and wireframes into high quality code
  
• Focus on code maintainability and performance of application.
• Provide technical advice and assists in solving programming problems

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Good foundation in design and a knack for designing interactions and elegant interfaces
• Thorough understanding of React.js and its core principles
• Good to have experience with popular React.js workflows (such as Flux or Redux)
• Experience with data structure libraries
• Familiarity with RESTful APIs
• Familiarity with modern front-end build pipelines and tools
• A knack for bench-marking and optimization
• Familiarity with code versioning tools (such as Git)
• Proficient in industry standard best practices such as Design Patterns, Coding Standards, Coding module, Prototypes etc.
• Experience in using debugging tools used for profiling/optimizing performance
• Experience in debugging, tuning and optimizing UI components

• Reporting to the Customer Experience Manager
• Work from office: the role will be based in Bark’s offices in Bangalore
• The package will be a good base salary with excellent commission on top
• He/she will be responsible for the following aspects of customer success, including:
• Front-line B2B support for inbound calls & mails (ratio 80:20))
• Successful onboarding of professionals to buy their first pack, soft sales for elite/up-gradation
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements

• Well versed in English and Telugu (oral and written communication)
• Experience in sales or customer support domain will be appreciated
• Fresh graduate or less than 2 years of experience
• A go-getter attitude to get things done efficiently and resolve user queries in a single contact
• Excellent communication style and ability to stay calm under pressure

Desirable

• Knowledge of any CRM tools/customer success platforms and how they work (Zendesk is preferred)
• Comfortable to work for 40 hours/ week on a roster basis
• Knowledge of other languages will be an advantage