Project cum sales (Techno Commercial)- ALC wall panel

• Strong B2B Sales / UX/UI/Tech solutions Consulting Sales Profile
• Mandatory (Experience 1): Must have 2+ YOE in B2B Tech solutions Sales, with a focus on selling UX/UI services or digital transformation consulting solutions
• Mandatory (Experience 2): Must have direct experience in hunting new leads, fixing meetings, and closing deals with CXO-level stakeholders
• Mandatory (Experience 3): Must have strong consultative selling experience — including handling proposals, pricing, RFPs, and end-to-end sales cycles
• Mandatory (Core Skills 1): Should be confident in outreach via LinkedIn and email
• Mandatory (Core Skills 2): Familiarity with CRM tools (Zoho CRM – added advantage), pipeline management, and reporting
• Mandatory (Company): UX/UI Design Studios OR Software Tech Service companies
• Mandatory (Exclusion): Do not consider candidates from EdTech, hardware sales, SaaS sales

Preferred

• Preferred (Domain): Knowledge of BFSI/Fintech

Preferred Companies

Target Comapnies: UI/UX & Design-Focused Agencies - (Lollypop Design Studio, Yellow Slice, Think Design, 3 Minds Digital, TECHVED Consulting, The Minimalist, Growth Hackers Digital, The Glitch, DesignCoz, F1 Studioz, HumanX, ProCreator, Octet Design Studio, Ungrammary, Onething Design, Iqonic Design, Dipa Inhouse.)

Software Development & Tech Service Startups - (Unico Connect, Robosoft Technologies, Binmile, EvolutionCo, Nimap Infotech, Route Mobile, Matrix Bricks, Probey Services, GwayERP, Miracuves, Avigma Tech, Dcyber TechLab Pvt Ltd, THINKBAR, AdvertSneak Technologies, Viaante, AMELA Technology, Terralogic Solutions Inc, Acumen Cognitive Engineering, Ambab Infotech.)

Large IT Consulting & Enterprise Service Companies - (Tata Consultancy Services (TCS), Infosys, LTIMindtree, Mastek, Onward Technologies, eClerx, Hexaware, Tata Teleservices)

Job Details

- Job Title: Head of Delivery

- Industry: SAAS

- Function: Operations

- Experience Required: 14-18 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery

Criteria:

14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.

Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.

Experience managing global, cross-functional teams across geographies and time zones.

Demonstrated ownership of P n L, budgets, and revenue (services / managed services).

Strong understanding of SaaS delivery models and customer lifecycle management.

Job Description

What will you create and do?

We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.

You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.

This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.

What will qualify you for this role?

Essential:

● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations

● Proven ability to manage global teams across time zones and multiple functions

● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery

● Experience managing P&L, budgets, and revenue ownership for service organizations

● Ability to design and scale delivery processes, frameworks, and operational systems

● Strong customer engagement and stakeholder management skills

● Ability to manage complex client escalations and enterprise accounts

● Experience working closely with Sales, Product, and Technology teams

● Strong understanding of SaaS delivery models and customer lifecycle management

● Strong people leadership, hiring, mentoring, and organizational building experience

Desired Skills:

● Experience in Conversational Messaging, CPaaS, or SaaS platforms

● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors

● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies

● Experience building self-service platforms and customer reporting systems

● Ability to drive customer adoption and product-led growth initiatives

● Strong operational mindset with a focus on SLA management and delivery excellence

Experience Range:

15+ Years

Education Qualification:

Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.

Key Responsibilities:

Delivery Leadership & Customer Lifecycle Management

● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support

● Ensure projects are delivered as per SLA commitments and agreed delivery plans

● Lead teams responsible for Customer Support, Implementation, and Customer Success

● Manage delivery across multiple time zones and global customers

Organizational Leadership

● Build and scale a high-performing delivery organization

● Hire, mentor, and develop team leaders and managers across functions

● Drive training, capability building, and skill development across teams

● Create a strong culture of customer success and accountability

Managed Services Revenue & P&L Ownership

● Own the Managed Services P&L, budgets, and revenue targets

● Drive product adoption among serviced customers

● Align delivery performance with business growth and revenue outcomes

Process, Systems & Delivery Excellence

● Build and implement delivery processes, playbooks, and operational frameworks

● Develop systems that enable client self-service and service transparency

● Ensure systems capture relevant data and generate insights for customer success and risk identification

● Monitor key delivery metrics and identify red flags proactively

Customer Success & Product Adoption

● Create playbooks and frameworks to guide customer onboarding and adoption

● Build expertise around customer journey, implementation best practices, and messaging strategies

● Champion Conversational Messaging adoption across different communication channels

Market & Industry Expertise

● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers

● Understand business processes and systems such as CRM, marketing automation, and contact center tools

● Provide insights into market trends, customer needs, and product adoption

Cross-Functional Collaboration

● Work closely with Sales teams to prioritize projects and support strategic customers

● Partner with Product and Technology teams to identify product gaps and improvement areas

● Provide insights on product adoption, feature gaps, and customer feedback

Executive & Customer Engagement

● Represent the company in executive-level customer discussions and strategic projects

● Support major client engagements including delivery reviews and issue resolution

● Travel to customer locations for project reviews and relationship management when required

Key Result Areas (Success Metrics):

● Managed Services P&L performance

● Customer product adoption and engagement metrics

● Project delivery timelines and TAT

● SLA compliance and delivery quality

● Reduction in customer escalations

● Customer satisfaction and retention

● Identification of product gaps and improvement areas

Reporting Structure

● Reports to: COO / Executive Leadership Team

● Owns Department: Customer Support, Onboarding & Implementation, Customer Success

● Manages teams across multiple geographies and time zones

Are you eager to kick-start your career in DevOps and learn the latest technologies to solve complex problems? Do you enjoy hands-on problem-solving, exploring cloud technologies, and supporting innovative solutions? At Aivar, we are looking for a DevOps Engineer to join our team.

In this role, you will assist in the implementation and support of DevOps practices, including containerization, orchestration, and CI/CD pipelines, while learning from industry experts.

This is an exciting opportunity to grow your skills and work on transformative projects in a collaborative environment.

Requirements

Preferred Technical Qualifications

• 2 – 5 years of experience in DevOps, system administration, or software development (internship experience is acceptable).
• Familiarity with container technologies such as Docker and Kubernetes.
• Understanding of Infrastructure as Code (IaC) tools like Terraform or CloudFormation.
• Knowledge of CI/CD tools like Jenkins, GitLab CI, or GitHub Actions.
• Programming experience in Python, Java, or another language used in DevOps workflows.
• Understanding of cloud platforms such as AWS, Azure, or GCP
• Willingness to learn advanced Kubernetes concepts and troubleshooting techniques.Preferred Soft Skills

Collaboration Skills:

• Willingness to work in cross-functional teams and support the alignment of technical solutions with business goals.
• Eager to learn how to work effectively with customers, engineers, and architects to deliver DevOps solutions.

Effective Communication:

• Ability to communicate technical concepts clearly to team members and stakeholders.
• Desire to improve documentation and presentation skills to share ideas effectively.

Problem-Solving Mindset:

• Curiosity to explore and learn solutions for infrastructure challenges in DevOps environments.
• Interest in learning how to diagnose and resolve issues in containerized and
•  distributed systems.

Adaptability and Continuous Learning:

• Strong desire to learn emerging DevOps tools and practices in a dynamic environment.
• Commitment to staying updated with trends in cloud computing, DevOps, and

Team-Oriented Approach:

• Enthusiastic about contributing to a collaborative team environment and supporting
• overall project goals.
• Open to feedback and actively sharing knowledge to help the team grow.

Certifications (Optional but Preferred)

• Certified Kubernetes Application Developer (CKAD) or equivalent Linux Foundation
• certification
• Any beginner-level certifications in DevOps or cloud services are a plus. 
• Any AWS Certification

Why Join Aivar?

At Aivar, we are re-imagining analytics consulting by integrating AI and machine learning to create repeatable solutions that deliver measurable business outcomes. With a culture centered on innovation, collaboration, and growth, we provide opportunities to work on transformative projects across industries.

About Diversity and Inclusion

We believe diversity drives innovation and growth. Our inclusive environment encourages individuals of all backgrounds to contribute their unique perspectives to shape the future and analytics.

FactWise is a fully funded, early-stage b2b SaaS startup offering solutions to a global client base. The flagship product is an end-to-end S2P solution designed to transform procurement for product manufacturing companies across industries. Our singular focus is to create a truly distinctive procurement platform that delights users and provides sustainable positive impact to the organizations we serve. We achieve this by providing transparency and insights to leaders, streamlining and automating processes to improve efficiency, and driving bottom-line impact by unlocking savings potential.

About the Role

As a Product Manager you will help define and create end-to-end products which starts from ideation all the way to product deployment based on customer needs. You will own the product end to end and will be liaising with UI/UX teams, developers, QA team members to ensure product feasibility and readiness.

Responsibilities

• Interview customers to understand new/existing product need and fit

• Working closely with senior stakeholders to understand business requirements and help translate these into technical requirements for the development team

• Define requirements for product features and work with UI/UX team to create mock-ups

• Work with front-end and back-end teams to oversee feature implementation

• Work with QA team to ensure testing excellence and product readiness

• Forming and testing hypotheses using data from various sources

• Doing product research to find the best-in-class approach to solving problems and designing the UX

• Owning a product roadmap, prioritizing a sequence of feature builds, and objectively measuring outcomes from product decisions

Must-Have skills:

• Bachelors/master's degree in computer science engineering

Very good knowledge of at least one front end technology like AngularJs, ReactJs, ViewJs

Very good experience in AJAX, Javascript, Jquery, HTML, CSS3, bootstrap.

Good experience working for APIs and web-services

Should have good experience working for GIT or Bitbucket

Excellent Communication

Able to communicate with International client directly

- Strong logic and analytical skills.

- 5+ Years of experience with PHP, React.js, Javascript, HTML5, CSS3.

- Database Experience - Postgres or other relational databases.

- Proficient understanding of code versioning tools, such as Git, bitbucket.

- Familiarity with Unix/Linux environments.

- Experience with modern dev stack (Docker, Kubernetes) as well as cloud hosting solutions would be an added advantage but not compulsory.

- Use SOAP and REST to implement API integrations

- Flexible to Learn new technologies!!

Must Good English communication

Strategy & Operations Manager – 2022 

JOB DESCRIPTION  

As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through 

Roles & Responsibilities:  

A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through, 

• Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company 
• Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.) 
• People & Management – for work, right utilization & upskilling 
• Continuous Reviews, Audits & Feedback ensure adherence  
• Use of the right tools & techniques for ease, reuse, scalability & management – across operations 
• Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc. 
• Bringing in mature practices to the way we do business for the betterment. 
• Helping avoid waste and add value – in terms of work executed, value delivered to the customers 

To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance. 

Scope in terms of functions/departments:  

• All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective 
• Training & Development 

Team you will be working with:  

• CEO & Org Maturity Team 
• Org Performance & Customer Delivery Team 
• Project Managers 

Experience/Qualifications 

• Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected 
• Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations 
• B Tech with MBA from Premier Institutes preferable 
• Experience in tech project implementations – in the capacity of operations manager 

ABOUT MANOMAY  

Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).   

Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.   

Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.   

WillStar Media is a one-stop marketing solution. We plan, execute and create the best results for brands. We provide services from Influencer marketing, campaign designing, media consulting, creative strategy to video production, social media marketing, and social media management.

We are currently looking for a Hindi content writer who could do content research and Scriptwriting for a youtube channel- The Willpower star and its social media which is managed by us.