Customer Service Representative

Qualification : Diploma in Electrical, Mechanical, or Automobile

Engineering Experience : 1-2 Yrs Working in the Automotive Industry.

Location : Kalyan

Salary 30-40K/ Month

Job Description & Skill Required

1. Develop and implement effective maintenance procedures, strategies, and programs to ensure maximum reliability and optimal performance of all equipment and facilities.

• Perform routine maintenance activities, including inspection, lubrication, cleaning, and adjustment of machinery and systems.
• Coordinate with cross-functional teams during installation, maintenance, and repair projects to ensure smooth operations and minimal downtime.
• Conduct preventive maintenance as per established schedules and standard operating procedures.
• Maintain accurate and up-to-date maintenance records, work orders, equipment logs, and inventory documentation.
• Ensure compliance with safety regulations and company standards in all maintenance operations.
• Respond promptly to equipment breakdowns and production interruptions to minimize operational disruptions.

Skills Required

• Excellent troubleshooting and problem-solving abilities.
• Strong Technical knowledge of both mechanical and electrical maintenance.
• Hands-on experience in electrical and mechanical repair work.
• Ability to work independently and take ownership of assigned tasks.
• Effective communication and interpersonal skills for team collaboration.
• Strong time management and task prioritization abilities.

We are looking for Product Marketing specialist who have the exp in end-to-end App Marketing.

Good Communication skills

Who can join on immediate basis

Key Responsibilities:

• Identify potential clients through online research, LinkedIn, email campaigns, and other lead generation channels.
• Develop and execute outreach strategies via email, social media, and cold calling (if required).
• Build and maintain a pipeline of qualified leads for the sales team.
• Understand client requirements and promote our services effectively.
• Schedule meetings or demos for the sales team with potential clients.
• Maintain accurate records of leads and follow-ups using CRM tools.
• Collaborate with the marketing team to align lead generation with campaigns and content strategy.

Requirements:

• Strong communication and interpersonal skills.
• Ability to research and identify relevant leads and decision-makers.
• Familiarity with digital services like web design, mobile app development, and SEO.
• Self-motivated with a strong work ethic and target-oriented mindset.
• Basic knowledge of CRM tools (e.g., HubSpot, Zoho, or similar) is a plus.
• Bachelor’s degree in Marketing, Business, IT, or related field preferred.

Enterprise Minds, with core focus on engineering products, automation and intelligence, partners customers on the trajectory towards increasing outcomes, relevance and growth.

Harnessing the power of Data and the forces that define AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market models and not just explore possibilities.

We believe in a customer-centric ethic without and people-centric paradigm within. With a strong sense of community, ownership, and collaboration our people work in a spirit of co-creation, co-innovation and co-development to engineer next-generation software products with the help of accelerators.

Through Communities we connect and attract talent that shares skills and expertise. Through Innovation Labs and global design studios we deliver creative solutions.
We create vertical isolated pods which has narrow but deep focus. We also create horizontal pods to collaborate and deliver sustainable outcomes.

We follow Agile methodologies to fail fast and deliver scalable and modular solutions. We constantly self-asses and realign to work with each customer in the most impactful manner.

Pre-requisites for the Role

1.Job ID-EMJB0120PS

1. Primary skill:

• Java version 8.0
• Apache Kafka
• Java version 8.0
• SQL
• Good communication skills, proactive and responsible way of working

1. Secondary skill:

 (Good to have)

• Wicket/JSF/Struts/Servlet/JSP experience on any of the web development technology
• SQL Server / Oracle
• JPA/JCA
• Spring (Boot, Cloud, additional feature)
• Micro Services
• Container Orchestration (e.g. Docker)
• Container Management System (e.g. Kubernetes)
• Continuous Integration and Continuous Delivery (e.g. Jenkins)

1. Years of Experience: 5-8 Years
2. Location:(Hybrid Model)
3. Position-2
4. Budget- Max 30 LPA
5. NP- Immediate

Primary Role & Responsibility

As a senior software engineer, your daily work involves technically challenging applications and projects where your code makes a direct contribution to the further development and upkeep of our VI solutions and to its application in projects.

As a software engineer, we expect much more from you than just the ability to design and develop good software. We find it important that you possess an inherent drive to get the best out of yourself every day, that you are inquisitive and that you are not intimidated by situations which require you to branch off from the beaten track. You work together with colleagues in a SCRUM team. In addition, you have regular contact with other software teams, software architects, testers and end users. Good communication skills are therefore extremely important, as well as the ability to think pro-actively and suggest possible improvements. This gives you every opportunity to contribute your personal input and grow and develop within the department.

The often-complex functionality of the software includes business logic, controls for logistical transport, communication with external computer systems, reporting, data analysis and simulation. This functionality is spread across the various components of the VIBES suite. You design, program and test the software based on a design concept and a set of requirements. In some cases, you must personally formulate these requirements together with the (end) users and / or internal stakeholders. Learn more about the VI products.

Desired Profile & Experience: Knowledge of Kafka and experience with Java

Job Description:

• Educational Qualification:

• E., B. Tech, BSc. Tech, MCA, or an equivalent degree

• Essential:

• Strong Knowledge of Core Java & Advanced Java.
• In-depth knowledge of Spring MVC framework, Spring Security framework, Tag libraries, Hibernate framework, Spring Boot, Micro services, etc.
• Should have the knowledge and experience in REST API, JSON, XML.
• Knowledge of frontend technology - Angular/React, JSP, HTML, CSS.
• Should have thorough Knowledge of any Two of the RDBMS, i.e., Oracle, MSSQL, PostgreSQL, IBM DB2, etc.
• Should have understanding of NoSQL Databases such as MongoDB.
• Databases Designing and implementing in accordance to end-users information needs and views.
• Hands on database triggers, function and procedures.
• Strong knowledge of Web based applications.
• Should have know-how of 3-tier architecture.
• Should have understanding of HTTP/s (SSL).
• Should have Hands on experience of Microsoft OS, Linux OS, etc.
• Should have used SVN, Bug tracking and Test case repository tools.
• Knowledge / exposure to Secured Coding Practices keeping the requirements to avoid OWASP top 10 vulnerabilities in Application.  Ability to understand and fix such vulnerabilities.  This would be an added advantage.
• Knowledge of Software Effort estimation
• Inclination towards Documentation (Very Important)
• Should have at least 2 years’ experience as a full stack developer.

Fusion Softtech is one of the best offshore development companies based in Ahmedabad, India. We are a bunch of tech-savvy individuals who together as a teamwork to have great expertise in the latest technologies and developments so as to be able to cater the best of the services in the domain of Technology.

We, ensure being the hard core Technoids that our clients around the globe are given the best of our facilities through advancements in technologies which would actually help to make their lives a better place. What we do? We are specialized in creating user-friendly web-designs and applications with a primary goal to be simple and effective for use. We work hand-in-hand with your visions and goals to optimize your business/product. We provide you an end-to-end solution.

• Lead a team, handle client, conduct technical interview, and provide training to new joiners.
• Design, implement, and maintain web application phases.
• Conduct software analysis, programming, testing, and debugging
• Identifying production and non-production application issues
• Transforming requirements into stipulations.
• Should have knowledge of Data structures
• Develop, test, implement and maintain application software
• Recommend changes to improve established software application processes
• Ability to develop logical and high-quality code which meets functional specifications along with technical requirements for reusability, maintainability and scalability when appropriate application code for java programs.
• Ability to perform technical analysis based on requirements to establish architecture approach and create detailed design in support of the requirements.
• Excellent written and verbal communication skills, worked for foreign client would be an added advantage.

Technical Skills:
OOPS, Java, J2EE, Spring MVC, Spring Boot , Spring security and Spring Batch SOAP, REST API, Logging Framework, Hibernate, XML, JEE (Servlets/JSP/JMS), web services experience, microservices, AWS, Kubernetes, ELK Stack, Multithreading, GIT

Key Skills and Experience:

• Min 5+ years of experience in the JAVA/J2EE.
• Experience with RESTFUL Web services.
• Experience in portal & web content management
• Hands-on experience on Javascript frameworks Alloy UI and JQuery.
• Hands-on experience in software development using J2EE Frameworks Spring, Spring Boot, Struts, Hibernate.
• Basic knowledge of Javascript, HTML5, and CSS3.
• Good to have experience or Knowledge in AngularJS, ReactJS, different AWS services like S3, EC2, DynamoDB, Lambda function.
• Exposure in any of the Databases -MySQL/Postgres/Oracle/DB2 etc.

Perks and Benefits:

• Flexible working hours.
• 5 days working
• Fun loving environment with ample scope for flexibility.
• Exposure to work for foreign clients
• Employee friendly leave & Company Policies.
• Best working culture

Cogoport Story

Do you prefer to get speeding tickets or parking tickets?

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.

The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR)  by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.

Cogoport Leadership

https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/

Life at Cogoport :It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

For more insights about the company:  https://cogoport.com/about">https://cogoport.com/about

Why Cogoport?

International Trade can be complicated at times and every day brings new challenges and opportunities to learn.  When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.

As a part of the Talent team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.

Areas of Impact for you

• Ownership of product delivery, devops, cybersecurity, performance, impeccable software quality, and configuration.
• Hands-on management with deep-dive into the details of software design, implementation and debugging.
• Attract, hire, retain, motivate and mentor the team..
• Guide your teams in developing roadmaps and systems to drive product growth, then identify, plan, and execute projects to support that growth.
• Leadership role in the driving technical architecture, specifically leveraging micro-services.
• Manage multiple projects across a wide breadth of technologies, coordinate dependencies, and interactions with the internal teams and external partners.
• Collaborate with stakeholders from across functions to keep the development team in sync with all functions and overall business objectives.
• Set up, create and manage strong best practices/architecture to ensure reliable, secure, bug-free, and performant software is released on-time.

Desirable Skills and Experience

• Bachelor or Masters in Computer Science with 8-10 years of total work experience in a software product company with at least 3-4 years of experience in managing projects and leading teams.
• Experience owning highly-available and scalable software systems
• Strong technical background with proven record of individual technical accomplishments
• Excellent organizational and communication skills.
• Ability to make quick decisions in high pressure environments.
• Demonstrated negotiation, influencing and problem-solving skills with attention to detail.
• Ability to handle multiple competing priorities in a fast-paced environment
• Understanding of team dynamics, have the ability to inspire highly-talented engineers and develop team-level leaders
• Experience with Agile development.

Cogoport is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and respected at work.  

Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.

Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.

We would welcome someone to the team who wishes to:

• take ownership of the quality of code powering the product
• take an active role in the definition and evolution of best industry practices and procedures
• design, develop and test the core product software and databases to ensure strong optimization and functionality
• contribute in all phases of the development lifecycle
• support others to succeed and shine in a supportive team culture

• 4+ years experience in building consumer products
• experience of leading a team of 3 or more full stack developer
• Codeigniter Preferred 
• Good knowledge of Mysql and query optimisation
• Experience with PHP 7, HTML5, AJAX, JavaScript, JQuery, CSS, MVC frameworks (Bootstrap), API
• Experience with Ubuntu OS is a plus
• experience deploying softwares to cloud providers such as GCP, AWS

• Promoting business on social media for improving brand awareness and generating traffic through social media engagement
• Create and manage link building strategies, content marketing strategies, and social media presences
• Developing content calendars on a weekly and monthly basis for the company
• Use Google Analytics, Google AdWords, and other relevant sites
• Drive traffic to company pages
• Creating engaging social media content
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touchpoints
• Developing graphics, video, and collaterals
• Analyzing popular social media platforms and using emerging social media tools to develop relationships with clients
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns

Roles & Responsibilities:

1- Deliver extraordinary customer experience by technically advising customers on Toprankers products, services and capabilities to best meet the needs of the Customer.

2- Grow and nurture customer relationships on every interaction that results in measurable Customer value and drives Sales, nurturing mid to long term opportunities through regular touchpoints until they are ready for sales engagement.

3- Lead qualification and follow up of inbound leads received through various sources (including the company website, sample system, social media channels, events and other sources).

4-  Developing sales opportunities and assists in developing the pipeline for future sales activity through daily interactions.

5-  Outbound calling to establish new, high-quality opportunities with prospective customers and contacts.

6- Communicate via various channels such as telephone, email and chat with customers and internal support areas including production, sales, engineering,  and others as necessary.

7 - Liaise effectively with various internal business partners like Engineering and marketing to resolve Customer inquiries and requests.

8-  React positively to changing business conditions by proving to be flexible and adaptable.

Skill & Abilities : 

-   Customer service experience (Sales and/or Outbound calling experience a plus) with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.

-   Demonstrated consultative experience, ability to influence, resourcefulness.

-   Energized by a desire to help and connect with people.

-   Demonstrated ability to maintain progress on multiple tasks, set priorities and manage time effectively.

-   Bachelor Degree required (e.g. Engineering/ Business/ Marketing)

-   Team player, critical thinker, self-motivated and proactive positive attitude

-   Fluent in written and spoken English & Hindi (Spoken)