UX Designer - Intern

Responsibilities

Inventory & Stock Management

• Maintain accurate and up-to-date inventory records for:

• Fabrics (raw materials)

• Readymade sarees

• Artwork products

• Bulk stock

• Returns and exchanges

• Track fabric consumption against confirmed orders and production plans

• Record and monitor all stock movements, including inward, outward, damaged, returned, and

exchanged items

• Ensure minimum stock levels are maintained and proactively raise replenishment alerts

• Coordinate with the Supply Chain team to ensure timely availability of fabrics and materials

Dispatch & Order Coordination

• Coordinate closely with the Dispatch team to ensure timely and accurate order fulfillment

• Act as the primary point of coordination between Dispatch and Customer Care teams

• Share real-time updates on dispatch status, shipment tracking, and delivery timelines

• Support resolution of dispatch-related issues, including delays, RTOs, returns, and exchanges

• Ensure all customer-facing information related to orders and inventory is accurate and consistent

Customer Support & Issue Resolution

• Assist the Customer Care team with order status inquiries and dispatch-related concerns

• Coordinate with internal teams to resolve customer complaints related to inventory or dispatch

• Ensure smooth closure of customer issues with proper documentation and follow

Key Focus Areas:-

• Scalable SaaS and distributed systems

• Microservices architecture

• Backend performance and API optimization

• Cloud infrastructure and DevOps

• Multi-tenant platforms

• Reliability, scalability, and engineering governance

Main Responsibilities:-

• Design fault-tolerant backend systems

• Lead architecture decisions and technical planning

• Improve system performance, scalability, and deployment workflows

• Guide senior developers and enforce engineering standards

• Reduce technical debt and solve complex production issues

• Collaborate with DevOps on CI/CD, monitoring, and AWS infrastructure.

• You will work on complex, enterprise-scale systems including large SaaS platforms, distributed backend architectures, pricing intelligence engines, CRM solutions, 3D configuration ecosystems, route optimization modules, payment integrations, high-volume APIs, and modern cloud infrastructure.

• We are not looking for a “people manager who used to code.

Required Skills:-

• Backend: Node.js, TypeScript, REST APIs, event-driven systems

• Frontend Understanding: React.js architecture concepts

• Databases: PostgreSQL, MySQL, Redis, query optimization

• Cloud/DevOps: AWS, Docker, CI/CD, Kubernetes (preferred)

• System Design: Microservices, distributed systems, high-availability SaaS platforms

Preferred Experience:-

• SaaS product companies

• Enterprise CRM systems

• Large-scale production platforms

• Pricing engines, WebGL/3D systems, AI-assisted workflows

• U.S.-based product engineering environments

Experience Needed:-

• 10–15 years in software engineering

• 3+ years in architect/principal engineer/engineering lead roles

• Proven experience building scalable production systems

Ideal Candidate:-

A technically strong, ownership-driven architect who:

• Thinks strategically

• Stays calm under pressure

• Solves complex engineering problems

• Mentors teams effectively

• Builds long-term scalable systems rather than quick fixes

Job Title: Customer Success Manager

Location: Baner, Pune

About Us:

Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions

to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a

mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.

Our Culture:

At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.

Role Overview:

As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,

retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.

Responsibilities:

● Customer onboarding: help them set up product configuration and upload data

● Conduct product training for key stakeholders in the customer organization

● Drive adoption, improve customer satisfaction, and work with our customers to

generate new business (upsell and cross-sell)

● Minimize customer churn, maximize retention and create great customer experience

● Contact customers to explain new features and help them upgrade to new plans

● Collect customer references, testimonials and create case studies

● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features

● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes

● Help customers map Truein to their existing policies and processes

Requirements:

● 5+ years years of experience in SaaS or software product company in acustomer-facing roles

● Previous experience working with enterprise customers

● Process-oriented and analytical

● Excellent verbal and written communication skills

● Strong empathy for customers and passion for growth

● Passion for solving client challenges and commitment to client delight

● Result-oriented and has great attention to details

● Bachelor's degree or equivalent experience in Computer Science or related field

Good to have:

● Experience dealing with International customers

● Has worked with growth stage startup

● Education background of Technology + Management studies

You will get:

● Competitive compensation package and benefits

● Work closely with and be part of a truly amazing team

● Join a fast-growing company early, make a difference and enjoy the ride

● Challenge yourself and take your career to the next level

Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Organisation: An Insurtech platform. It is an InsureTech player revolutionizing embedded insurance with its API based technology solutions.We embed relevant insurance offerings in the value chain of various industries ranging from e-commerce, retail, OTAs, NBFCs, MFIs, healthcare, and so on. Thriving on the B2B2C business model, we connect with insurance companies and facilitate bespoke insurance products for varied businesses.

We are a 11-year old organization, with key investors as Tiger Global, Blume Ventures, Creaegis, ICICI Ventures and Bessemer Ventures.

Today, we are present across the country. We are on a fast growth trajectory and hiring across roles and geographies.

Role Review

We are looking for ambitious and energetic Business Development Leaders for creating new B2B partnerships and alliances for our Insurtech-as-a-Service (IaaS) product suite. The goal for the individual is to hunt new businesses, develop strategic alliances, drive revenue sources and own end-to-end P&L of these accounts for our business expansion across the country.

The ideal candidate would have a proven track record as a business leader and well networked with CXOs, Directors, decision makers and influencers in BFSI and digital economy industries. S/He would be experienced in B2B/SaaS business models and have a thorough understanding of embedded finance use cases in these ecosystems esp. Insurance/Insurtech.

Roles and Responsibilities

● Executing our organization’s digital B2B sales plans by building and securing new partnerships and alliances with companies operating in the BFSI and digital economy industries domains esp Banking, NBFC, MFI

● Identifying, preparing, negotiating and driving deals to closure incl. documentation (Contracts/Agreements/MoUs etc.)

● Creating and managing business development pipeline and vetting B2B opportunities, deals and right partners.

● Launching business operations and expanding the company’s products and services in new markets/geographies across the partners’ ecosystem.

● Establishing sustainable financial growth of the portfolio through effective and efficient management of ongoing relationships.

● Proposals and solutioning for new and existing clients to maximize opportunity win rates.

● Working with internal and external stakeholders incl. Business, Product, Tech, Marketing

etc. teams on program launch, project management and associated initiatives.

● Chipping into the organizational thought leadership as a subject matter expert on

Insurance/Assurance/Insurtech trends in the BFSI and digital economy industries.

● Becoming an expert in the company’s products and services and where they sit in the larger

BFSI and digital economy ecosystems.

● Conducting Market Research, GTM and Competition Mapping studies.

Prerequisites

● Overall experience of 8 yrs with B2B Sales & BD experience of 3+ yrs.

● Experienced and accomplished in working closely with CXO/Executive/Management level

relationships for business development

● Good handle on P&L development, engagement planning, analytical problem solving and

client reviews.

● Excellent communication skills (both written and verbal), negotiation and interpersonal

skills.

● Willing to travel extensively to business development meetings, industry conferences etc.

across the country.

● Self-motivated, ambitious and open to working independently on organizational and

customer needs

● Understanding of SaaS/APIs/Tech based business models

● Graduate (Any); Post Graduate (Any)

Job Profile: This role involves working with the frontend team working closely with the backend team. You are required to have in-depth knowledge of every level of the web creation process, which includes Linux server set-up and configuration, creating server-side APIs, making JavaScript codes that power apps, etc. Key Responsibility Areas: · Developing new user-facing features using React.JS Translating designs and wireframes into high-quality code Optimizing components for maximum performance across a vast array of web-capable devices and browsers Skills Required: ▪ Experienced with front-end programming language with React JS. ▪ Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. ▪ Thorough understanding of React.js and its core principles. ▪ Experience with popular React.JS workflows (such as Flux or Redux). ▪ Knowledge of modern authorization mechanisms, such as JSON Web Token. ▪ Familiarity with modern front-end build pipelines and tools. ▪ Familiarity with code versioning tools (such as Git, SVN, and Mercurial). ▪ Candidates with Good communication Skills. ▪ Candidates with Banking / Finance domain experience preferred.,

Responsibilities

• Responsible for end-to-end development (front-end to back-end) eb based applications
• Design and develop robust, scalable and highly efficient website
• Ensure the best possible performance, quality, and responsiveness of the application
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automation

Skills

• Strong development experience in Java, JavaScript on Node.js
• Proficiency in full stack web application development (MEAN stack)
• Strong programming skills with experience in design, coding, and testing
• Proficiency with relational databases such as MySQL
• Good understanding of server-side CSS preprocessors (such as Sass, based on project requirements)
• Good experience with AJAX, REST and JSON
• Experience with AWS cloud services will be an added advantage
• Understanding of Source Control tools for version control: GIT/SVN

Requirements

• Bachelor degree in Computer Science, Engineering or a related subject
• 2 - 6 years of hands on experience developing, implementing and delivering web applications
• Excellent written and verbal communication skills 

Specialism- Advance Analytics, Data Science, regression, forecasting, analytics, SQL, R, python, decision tree, random forest, SAS, clustering classification

Senior Analytics Consultant- Responsibilities

• Understand business problem and requirements by building domain knowledge and translate to data science problem
• Conceptualize and design cutting edge data science solution to solve the data science problem, apply design thinking concepts
• Identify the right algorithms , tech stack , sample outputs required to efficiently adder the end need
• Prototype and experiment the solution to successfully demonstrate the value
  Independently or with support from team execute the conceptualized solution as per plan by following project management guidelines
• Present the results to internal and client stakeholder in an easy to understand manner with great story telling, story boarding, insights and visualization
• Help build overall data science capability for eClerx through support in pilots, pre sales pitches, product development , practice development initiatives