Company Description:
Understand the who, what, and why of QED42
At QED42, we think of ourselves as a team of emphatic and imaginative people who build brands and customer experiences. Over the last 13 years, with an aim to take digital forward, we’ve lived through different versions of building better, by focusing on increased community connections, workplace flexibility, and a culture that doesn’t say it subtly but screams - ‘Experiment — Fail — Succeed.’We believe QED42's strength lies in our inclusive community of people; the eternal optimists and torchbearers of an ever-evolving digital ecosystem.
Our marquee customers include - Unicef, Nestle, Novartis, Warner Music Group, Sony, Stanford Graduation School of Business, ILAO, SABMiller, FILA, PwC, and more.
Why work at QED42?
Apart from endless opportunities to do great meaningful work for industry leaders and startups with ambitious goals – at QED42 we care for QEDians and their loved ones through our holistic approach to benefits and perks. Being there with our people every step of the way. From health insurance, and free online consultations to mental health apps, to time when you need it.
A glimpse of your life at QED42
There’s life at work and then there’s life beyond work. We want everyone to be well, travel frequently, have time to volunteer, and get the support they deserve while living their best life at QED42.
Job Description
Objective:
To be successful in this role, you should have previous experience in managing different revenue channels like - OB, IB, Account-based sales, and partnerships, and should have an exemplary record in Managing Outbound Sales processes end to end - cohort research, developing leads by outbound sales campaigns, meeting sales targets.
Experience in developing IT services and Sales pipelines will help you meet expectations from this role. Experience dealing with Open Source services in various technologies is desirable but optional. Experience in tools such as - CRMS (like Zoho and Hubspot), customer data tools (like Apollo and Zoominfo), OB process tools (email tools, calling tools), and networking tools (like Linkedin and Sales navigator) is a must. Good communication skills are necessary to cultivate strong customer relationships, from the first contact until you close the deal. You will also extend account management and customer feedback/surveys for continuous improvement.
The prime KPI will be revenue from outbound processes and new accounts. The secondary KPI will be revenue from all channels.
If you are motivated and outcome-driven and enjoy working in the technology space with cross-functional teams, we would like to meet you!
Responsibilities:
- Research, prospect, educate, qualify, and develop Target Accounts to create sales-ready leads and opportunities.
- Personalize content for the decision-makers by researching and creating compelling business pitches.
- Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity.
- Interact with prospects via telephone, email, social, and other digital forums.
- Disseminate opportunities via a stable connection with the business and project teams.
- Work with external agencies and utilize digital platforms like LinkedIn to create opportunities for business conversations with client CTOs and CMOS and decision-makers in these departments.
- Become a trusted resource and develop superior relationships with prospects
- Consistently achieve qualified opportunity quotas (at the top of the funnel) and revenue quotas (at the bottom of the funnel) to ensure growth objectives.
- Manage end to end - email, phone, and social campaigns to create a business pipeline
- Manage all Leads and deals in CRM & ensure a great customer experience
- Provide closed-loop feedback to ensure continuous process optimization.
Mandatory Experience:
- CRM creation & maintenance, hands-on experience in all tools for -
- Research, prospect, contact finding, outreach, etc.
- Excellent communication and relationship-building skills and customer orientation.
- A go-getter, driven by metrics, with experience in owning Sales KPIs (both - top and bottom funnel)
- Experience in dealing with businesses and decision-makers, experience in international markets (at least one of the USA, Europe, and Australia).
- Bid management, RFP management, Client negotiations, Deal closures, and contract management experience are a must.
- Experience managing teams/individuals for research, lead generation and funnel.
Qualifications
Mandatory requirements:
- 7 years experience with at least 5 years in a business development role in IT-Sales (products & services)
- Business or Technology graduation is a must. MBA - Marketing (preferred).
- Hands-on experience with CRM, Sales, and analytics tools like Zoho, Hubspot, SalesForce, ZoomInfo, Adapt, LinkedIn Sales Navigator, etc. (required)
- Experience in segmentation, positioning, and targeting to create a Sales funnel and experience in closing revenue targets of USD 1M.
Additional Information
What you will get:
- A company that is proud of the quality of its work and invested in your personal development & well-being.
- A team that respects openness does its job well, values customers, and plays fairly.
- Individuals who are fun to work with are invested in each other's growth and take their values seriously.
- Dedicated time for self-improvement, socializing, and collaboration (Conferences /Camps, Certifications, Parties, Lunch & Learn Sessions, Celebrations, and Company Retreats).
- Flexible work schedule so long as you uphold your commitments to your family, team, and clients.
- Competitive salary, incentives, insurance, and many perks.
Shubham Vishwakarma
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Please go through the Job Description Carefully
Duties & Responsibilities:
Make about 250 outbound calls per day to potential customers
Sales closure to processing
Answering potential customer questions and follow-up call questions
Strategic approach to retention & customer service
Required Skills:
Telemarketing / Telesales or customer service experience (1 yr)
A flair for sales with a go-getter attitude
Ability to mould sales pitch according to the client behaviour & background
Ability to withstand pressure & work in a fast-paced environment
Proficient in Microsoft Office – basics of MS word & MS excel, with an average typing speed
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Process & product knowledge of the services offered
Language skills – good English communication and a regional language (Marathi)
Ability to negotiate & convince
Sales, data & goal oriented
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Values – Integrity, honesty, punctuality, process adherence & customer centricity
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Resilience and persistence
Energetic & self-driven, exhibit professionalism
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Day shift on a rotational basis – Work From Home / Work From Office.
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Location : Mumbai
Job Type: Full-time
Salary: ₹10,000.00 - ₹14,000.00 per month
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon