Business Development Manager

Job Role: Profile Data Setup Analyst

Job Title: Data Analyst

Location: Vadodara | Department: Customer Service |

Experience: 3 - 5 Years

Job Overview

A company, we’ve been transforming the window and door industry with intelligent

software for over 40 years. Our solutions power manufacturers, dealers, and installers globally,

enabling efficiency, accuracy, and growth. We are now looking for curious, data-driven professionals

to join our mission of delivering world-class digital solutions to our customers.

Job Overview

As a Profile Data Setup Analyst, you will play a key role in configuring, analysing, and managing product

data for our customers. You will work closely with internal teams and clients to ensure accurate,

optimized, and timely data setup . This role is perfect for someone who

enjoys problem-solving, working with data, and continuously learning.

Key Responsibilities

• Understand customer product configurations and translate them into structured data using

Windowmaker Software.

• Set up and modify profile data including reinforcements, glazing, and accessories, aligned with

customer-specific rules and industry practices.

• Analyse data, identify inconsistencies, and ensure high-quality output that supports accurate

quoting and manufacturing.

• Collaborate with cross-functional teams (Sales, Software Development, Support) to deliver

complete and tested data setups on time.

• Provide training, guidance, and documentation to internal teams and customers as needed.

• Continuously look for process improvements and contribute to knowledge-sharing across the

team.

• Support escalated customer cases related to data accuracy or configuration issues.

• Ensure timely delivery of all assigned tasks while maintaining high standards of quality and

attention to detail.

Required Qualifications

• 3–5 years of experience in a data-centric role.

• Bachelor’s degree in engineering e.g Computer Science, or a related technical field.

• Experience with product data structures and product lifecycle.

• Strong analytical skills with a keen eye for data accuracy and patterns.

• Ability to break down complex product information into structured data elements.

• Eagerness to learn industry domain knowledge and software capabilities.

• Hands-on experience with Excel, SQL, or other data tools.

• Ability to manage priorities and meet deadlines in a fast-paced environment.

• Excellent written and verbal communication skills.

• A collaborative, growth-oriented mindset.

Nice to Have

• Prior exposure to ERP/CPQ/Manufacturing systems is a plus.

• Knowledge of the window and door (fenestration) industry is an added advantage.

Why Join Us

• Be part of a global product company with a solid industry reputation.

• Work on impactful projects that directly influence customer success.

• Collaborate with a talented, friendly, and supportive team.

• Learn, grow, and make a difference in the digital transformation of the fenestration industry.

Key Requirements / Skills

• 6+ years of overall experience in software development with strong expertise in building scalable web applications.
• 2+ years of experience as a Technical Lead, managing development teams and driving project delivery.
• Strong technical decision-making ability, including architecture design, technology selection, and implementation of best practices.
• Front-end expertise: Strong experience in React, JavaScript, TypeScript, and building responsive and user-friendly UI/UX.
• Back-end development: Hands-on experience with Node.js, RESTful APIs, API design, and server-side architecture.
• AI/ML knowledge: Experience in implementing AI/ML models or integrating AI-based solutions to solve business problems.
• Cloud & DevOps exposure: Experience with AWS/Azure, understanding of CI/CD pipelines, and cloud-based deployments.
• Code quality & best practices: Experience in code reviews, Git version control, and ensuring maintainable and secure code.
• Team leadership: Ability to mentor developers, guide technical discussions, and collaborate across teams.
• Strong communication skills to effectively interact with technical and non-technical stakeholders.
• Experience working in high-compliance environments such as healthcare systems is a plus.

Education Qualifications:

• B.Tech/M.Tech in CSE/IT/AI/ML from a good university

Strong Industrial Designer / Physical Product Designer profile

Mandatory (Experience 1) - Must have a minimum 2+ YOE in Designing Consumer Electronics or Consumer Durables Physical Products

Mandatory (Experience 2) - Very Strong Experience with CMF (Color, Material, Finish) for Physical product designs

Mandatory (Experience 3) - Must have experience with 3D Designs using computer-aided design (CAD) tools

Mandatory (Portfolio) - Strong portfolio of Industrial / Physical Product design Consumer Products (Must have shown the 3D look and feel of Physical products in portfolio)

Mandatory (Company) - Good Consumer Electronics or Handset / Mobility or Automotive Industry or New age start-ups ( Eg, Jaguar, Titan, Ola, Fossils, BMW)

Mandatory (Education) - Design Degree from NID Ahmedabad or an equivalent tier-1 design institute.

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Company Name-Rawmart Material Solutions Pvt. Ltd

Location- ICC Trade Tower, S B Road, Pune, Maharashtra-411016

Position-Human Resource Intern

Work Nature- On-site

Work Experience- 0-6 Months

Company Description:-

Welcome to Rawmart, the end-to-end solution provider and enabler for manufacturers and SMEs. Our mission is to develop ecosystems across various product verticals and support SMEs across the country. By participating in the entire manufacturing cycle, Rawmart offers smart and cost-effective raw material procurement, seamless supply chain experiences, manufacturing technology infusion, quality controls, and process efficiencies. Our core principles are to involve, solve, and evolve.

Role Description:-

This is a full-time on-site role for a Human Resources Intern at Rawmart in Pune. The Human Resources Intern will be responsible for assisting with HR management, developing HR policies, managing employee benefits, and overseeing personnel management tasks on a day-to-day basis.

Qualifications

• Human Resources (HR) and HR Management skills
• Personnel Management expertise
• Strong interpersonal and communication skills
• Ability to work collaboratively in a team setting
• Knowledge of Human Resource.
• Bachelor's degree in Human Resources or related field.

Job Summary:

We are looking for a highly skilled and experienced .NET Full Stack Developer to join our growing engineering team. The ideal candidate will have strong experience in developing scalable web applications using .NET Core and Angular. You will be involved in designing, developing, testing, and maintaining robust solutions in a collaborative and fast-paced environment.

Key Responsibilities:

• Design, develop, and maintain web applications using .NET Core, ASP.NET, and C#
• Build responsive and interactive frontend interfaces using Angular
• Write clean, scalable, and maintainable code adhering to coding standards and best practices
• Collaborate with cross-functional teams including product managers, designers, and QA to define and deliver new features
• Participate in code reviews, system design discussions, and team planning activities
• Troubleshoot and debug applications to ensure high performance and responsiveness
• Ensure secure coding practices and optimize application for maximum speed and scalability

Must-Have Skills:

• 4+ years of hands-on experience with .NET, .NET Core, and C#
• Strong frontend development skills using Angular (v8 and above)
• Proficiency in writing RESTful APIs and integrating backend services
• Solid understanding of object-oriented programming and design patterns
• Experience with version control systems like Git
• Familiarity with SQL Server or any relational database

Preferred Skills:

• Experience with Agile/Scrum development methodologies
• Knowledge of CI/CD tools and processes
• Familiarity with cloud platforms like Azure or AWS