AR/VR Lead

 Make outbound sales calls to prospective customers from provided leads and databases.  Promote financial products such as personal loans, business loans, insurance and investment solutions.  Explain product details, benefits, interests rates, and eligibility criteria  Identify customer requirements and suggest appropriate financial solutions.  Follow up with the leads and maintain a strong conversion pipeline.  Achieve assigned sales targets and KPI’S on a daily and monthly basis. 

Role Overview

We’re looking for a dynamic and empathetic Customer Support Executive to join our Bangalore-based support team. You will be the first point of contact for customers, ensuring prompt resolution of queries related to healthcare, insurance claims, appointments, and more.

Key Responsibilities:

* Handle inbound and outbound customer interactions via calls, emails, and chats

* Resolve queries related to health insurance coverage, claims, and wellness services

* Maintain accurate records of customer interactions and updates in CR

* Coordinate with internal departments to ensure seamless support

•Deliver an excellent customer experience and maintain high satisfaction levels

* Manage escalations professionally and ensure timely follow-ups

Requirements:

* Minimum 2 to 4 years of experience in customer support (healthcare/insurance background preferred)

* Strong communication skills in English and Hindi

* Ability to handle rotational shifts

* Excellent problem-solving and interpersonal skills

* Familiarity with CRM tools and ticketing systems is a plus

Perks & Benefits:

Competitive salary Upto 4.5 LPA + Incentives 

Health insurance and wellness benefits

Fast-paced, mission-driven work environment

Opportunities for growth in a high-impact health-tech company

Key Responsibilities:

• Make outbound calls and handle inbound inquiries to counsel students and parents about our courses and programs.
• Understand student requirements, preferences, and academic background to suggest suitable courses.
• Follow up on leads and inquiries through calls, emails, and messages.
• Convert leads into walk-ins, and walk-ins into successful admissions.
• Meet and exceed weekly/monthly admission targets and KPIs.
• Coordinate with the academic and operations team to ensure smooth onboarding of students.
• Stay updated with course offerings, admission criteria, deadlines, and industry trends.

Required Skills & Qualifications:

• Bachelor's degree in any discipline (preferred: Education, Business, or Communication).
• Prior experience in telesales, inside sales, or academic counselling is a plus.
• Excellent verbal and written communication skills.
• Strong interpersonal and persuasive abilities.
• Proficiency in using MS Office tools.
• Goal-oriented mindset with the ability to work under pressure.

1. Develop and implement sales strategies and tactics to drive revenue growth for the company's corporate sales division

2. Identify new business opportunities and establish strong relationships with potential clients to expand the company's customer base

3. Execute effective sales pitches and presentations to showcase our products and services, highlighting their unique value proposition to potential clients

4. Conduct thorough market research to understand industry trends, competitor activities, and customer needs, ensuring our offerings remain competitive and relevant

5. Collaborate closely with cross-functional teams, including marketing and product development, to align sales efforts with overall company objectives

6. Manage the entire sales cycle, from lead generation to closing deals, while meeting or exceeding sales targets and KPIs

7. Maintain accurate and up-to-date sales records and reports, providing regular feedback and insights to the management team to drive continuous improvement

We are seeking a highly motivated and dynamic corporate sales executive to join our team at Setup Mastery. As a key member of our sales division, you will play a pivotal role in driving revenue growth by developing and implementing effective sales strategies. With your exceptional sales pitch skills and excellent communication abilities, you will identify new business opportunities and build strong relationships with potential clients. Your deep understanding of sales processes and market dynamics, coupled with your ability to effectively communicate the unique value of our products and services, will be instrumental in closing deals and exceeding sales targets.

Product Development Engineer is responsible for front end development of modules of enliven CEM. 

The engineer is responsible for end to end delivery of specific components in the module and integrate them with existing modules 

ROLES AND RESPONSIBILITIES: 

• Working with technical architects, able to convert the architecture into design and code in Java (Spring Boot), AngularJS, and NodeJS. 

• Able to generate LLD documents. 

• Ability to write Quality code with minimum defects. 

• Unit Test and following the coding standards. 

PREFERRED QUALIFICATION AND SKILLS: 

• 5+ years strong programming and logical skills in Java (Spring Boot), AngularJS, Object Oriented Java script, NodeJS and HTML5 

• Hands on Experience on Java (Spring Boot), and MySQL is mandatory. Must have completed at least 2 full projects using Spring boot and AngularJS.

• Excellent knowledge and experience in Spring JPA, RESTful web services implementation.

• NodeJS experience is value add 

• Should have participated in, and be familiar with, Agile (Scrum) project methodology and practices.

• Must be able to mentor and guide junior technical resources. 

• One who is proactive and comes forward with technology related initiatives. Motivated selfstarter. 

• Good Communication skills. English - Oral and Written.

This position is open for experienced React Native Developers. You will be working with an amazing team and will have tremendous opportunities to learn and grow quickly. We are looking for React Native Developer to work on our product Faveo Helpdesk

• Candidates with 1 year to 3 years of experience
• Candidate having Creative Thinking and Original Approach
• Willingness & ability to learn & work on new technologies

• Expert in Android Studio, React Native and Redux
• Must knowledge of Web Services, JSON Parsing, and API’s
• Familiarity with RESTful APIs to connect React Native applications to back-end services
• Excellent debugging and troubleshooting skills
• Familiarity with cloud message APIs and push notifications
• Understanding of mobile design principles and interface guidelines
• Should be able to work independently

• Involving in a complete development of the application (Design and build applications)
• Ensure the performance, quality, and responsiveness of applications
• Identify and correct bottlenecks and fixing bugs at various stages of app development
• Collaborate with web development team to define, design, and ship new features

• React Native
• CSS
• HTML 5
• JavaScript
• Redux

• Candidates from engineering, computer science and information technology background preferred
• Candidates having interest in programming preferred
• Have completed course/training in React Native mobile apps development
• Build a project using React Native as part of college or training at an institute
• 12 months to 2 year of experience in React Native development

• You are invited to send us your complete resume
• Attach previous work or portfolio or project details
• Resume should have candidate photograph in it
• Mention Linkedin Profile URL in the resume
• Do go over our company website http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying

Responsibilities:

• Setup and integrate various APIs
• Dealing with scripts written in different languages (PHP, Node.js, Python, PhantomJS, Ruby)
• Must be an R & D specialist
• Keep up-to-date with advanced concepts
• Adaptable to learn new technologies
• Knowledge on Linux and its commands
• Fast in debugging the code
• Should be a quick learner
• Good at communication

Requirements

• Minimum 3 Years of experience in PHP7
• 1 Year experience in Node.js/Python
• Good work experience in PHP7 
• Strong knowledge in OOPS.
• Proven knowledge on REST and SOAP API integrations 
• Experience in composer installations
• Strong in Javascript and Node.js concepts.
• Good knowledge of MongoDB and MySql
• Knowledge of versioning tools (SVN/GIT)
• Having knowledge on Amazon AWS and Google Cloud Platform is an added advantage
• Having knowledge of elastic search is an added advantage
• Good to have knowledge on p threads